NickDuncan

HeySpark adds a modern chat, call, and video widget to your site and a conversational inbox inside WP-Admin. Your chat data stays on your WordPress install. No external services, no monthly subscriptions, no accounts to create. Just install, activate, and start chatting.
<h4>Why HeySpark</h4>
<ul>
<li>Self-hosted. Conversations live in your database, on your server. Nobody else sees them.</li>
<li>No accounts. Install and go. No signup, no API keys.</li>
<li>Modern UX. A messenger-style widget your visitors already know how to use.</li>
<li>Fast. Lightweight, deferred asset loading, no heavy framework dependencies.</li>
<li>Translation-ready. Full text domain, bundled POT, right-to-left compatible.</li>
</ul>
<h4>Free features</h4>
<ul>
<li>100% free live chat</li>
<li>“Call now” functionality with WebRTC audio calls that are secure and private</li>
<li>Floating chat widget on your site with Shadow DOM isolation (no theme conflicts)</li>
<li>WP-Admin inbox with a conversation view</li>
<li>Real-time chat via long-polling (no external service required)</li>
<li>Online/Away toggle</li>
<li>Offline message form with email notifications when you’re away</li>
<li>Pre-chat form with name + email capture</li>
<li>Optional GDPR consent checkbox with configurable text</li>
<li>Appearance settings: greeting, brand color, launcher position (left/right)</li>
<li>Mobile show/hide toggle</li>
<li>Sound + desktop notifications for new messages</li>
<li>Repeating new-chat sound until you open the conversation</li>
<li>Read receipts (sent / seen ticks), with the exact “seen” time on hover</li>
<li>Auto-close inactive conversations after a chosen time</li>
<li>Live “visitors online” dashboard with activity scores</li>
<li>Optional visitor country lookup in the dashboard, with a country filter (off by default)</li>
<li>Clickable links in the GDPR consent text</li>
<li>Visitor can view previous conversations after a chat is closed</li>
<li>Close conversations from the admin inbox</li>
<li>Translation-ready, bundled POT</li>
<li>Responsive, accessibility-minded design (keyboard navigation, ARIA live regions, focus management)</li>
</ul>
<h4>Pro features (available separately)</h4>
Upgrade to HeySpark Pro for:
<ul>
<li>One-to-one video calls (camera to camera, relayed through your own TURN server)</li>
<li>Agent-initiated chats: proactively message online visitors</li>
<li>Multiple agents: map WP roles to agent capability, route new conversations</li>
<li>Quick responses (canned replies)</li>
<li>Page include/exclude rules</li>
<li>Business hours with timezone support</li>
<li>CSAT ratings after conversations end</li>
<li>Custom branding: your own widget logo and closed chat-bubble icon</li>
<li>“New visitor” alerts (sound and/or desktop notification when someone lands)</li>
<li>“What’s new” announcements shown inside the widget</li>
<li>Custom CSS for the widget</li>
</ul>
Learn more at <a href="https://codecabin.io/store/heyspark-pro" rel="nofollow ugc">codecabin.io/store/heyspark-pro</a>.

HeySpark – Live Chat and Call Now Plugin

Self-hosted live chat plugin for WordPress. Talk to visitors or let them call straight from your admin area, conversations stored on your own site.

visitlead

VISITLEAD is not only live chat – it´s a complete and awesome selling process for B2B websites. We connect your website with your business and enable you to interact and communicate with your online prospects in realtime.
Improve the success of your email marketing campaigns, get more out of your AdWords investments and your SEO activities. We convert your online leads to clients.
Never miss promising opportunities on your site. And therefore … Don´t let your Homepage alone. <a href="https://visitlead.com/" rel="nofollow ugc">https://VISITLEAD.com</a>
Features List (based on our Entry Plan)
Smart Routing, Monitoring, Text Live Chat, Voice LiveChat, Video LiveChat, Screensharing(!), Trigger, Text/Voice/Video Team LiveChat and of course all common features like typing preview, canned responses, voice dictation, offline modes, chat rating, pre-chat forms, forwarding, confidential chat, greeter, document exchange, geo location …
Visitlead is built with latest technology with a zero waiting interface and less server load. Designed to optimise your sales and service.

VISITLEAD Live Chat and Realtime Monitoring

Enterprise Live Chat and realtime monitoring for business websites. We convert your visitors to clients. Live Chat is only one piece of our success.

HeySpark – Live Chat and Call Now Plugin vs VISITLEAD Live Chat and Realtime Monitoring