Ilachat

ILACHAT is a powerful AI chatbot and live chat plugin for WordPress and WooCommerce. It provides 24/7 automated support, increases sales with product recommendations, tracks WooCommerce orders in real time, and captures leads directly from your website.
With ILACHAT, you deliver personalized conversations around the clock, improving response times and boosting customer satisfaction. By leveraging real-time customer and order data, the chatbot delivers accurate, timely, and context-aware answers. This combination streamlines your support operations, increases engagement, builds loyalty, and drives conversions.
Store-focused chatbots act as virtual sales consultants, guiding shoppers through product selections, offering personalized recommendations, assisting with order tracking, and strengthening customer retention.
Benefits of ILACHAT:
<ul>
<li>Provide 24/7 customer support without the need for additional staff.</li>
<li>Engage users instantly with personalized, context-aware conversations.</li>
<li>Drive sales by guiding users through the purchasing journey with tailored product suggestions.</li>
<li>Reduce operational costs through efficient automation.</li>
<li>Improve response accuracy with real-time WooCommerce data integration.</li>
<li>Capture leads directly through the chat widget to grow your customer base.</li>
<li>Enable seamless handoff to human operators when needed.</li>
<li>Support multiple languages for global audiences.</li>
<li>Customize chatbot interactions to align with your brand and customer needs.</li>
<li>Gain actionable insights with interaction analytics to optimize performance.</li>
</ul>
Need more customization or tailored integrations? Contact us at <a href="https://ila.chat/contact/" rel="nofollow ugc">https://ila.chat/contact/</a>, our team can guide and implement advanced solutions for you.
Features:
<ul>
<li>AI-powered chatbot delivering 24/7 automated support.</li>
<li>Live chat functionality to engage visitors and boost conversions.</li>
<li>Automatic synchronization of posts, pages, and custom post types with the ILACHAT knowledge base, ensuring up-to-date content without impacting site speed.</li>
<li>Auto-inserted chat widget on your website with no coding required.</li>
<li>Fully multilingual support: accepts all input languages and responds in your preferred business language.</li>
<li>Customizable widget design, including colors and styles to match your branding.</li>
<li>Lead capture capabilities: collect user details (name, email, phone) directly from the widget.</li>
<li>Human operator support: manually respond to conversations from the ILACHAT panel when needed.</li>
<li>Rich media messaging: send and receive images, voice notes, and emojis through the widget.</li>
<li>Interaction analytics providing valuable insights for continuous optimization.</li>
</ul>
For WooCommerce-specific features, see the dedicated section below.
<h3>WooCommerce Integration</h3>
<ul>
<li>Automatically synchronize WooCommerce products with ILACHAT for enhanced sales guidance and personalized product recommendations.</li>
<li>Provide real-time order tracking with instant access to WooCommerce order data, customizable authentication methods (email, phone, or both), and full control over shared information.</li>
<li>Add special chatbot notes on each order, allowing businesses to include custom data for bot usage and reference.</li>
</ul>
Explore all features and view pricing at <a href="https://ila.chat/pricing/" rel="nofollow ugc">https://ila.chat/pricing/</a>. 
For documentation and updates, visit the <a href="https://ila.chat" rel="nofollow ugc">ILACHAT official site</a>.
<h3>External services</h3>
This plugin relies on the ILACHAT cloud service (main site <code>https://ila.chat</code> and API at <code>https://app.ila.chat</code>) to operate the chatbot, live chat, and data syncing. Service terms: <a href="https://ila.chat/terms-of-use/" rel="nofollow ugc">https://ila.chat/terms-of-use/</a>. Privacy policy: <a href="https://ila.chat/privacy-policy/" rel="nofollow ugc">https://ila.chat/privacy-policy/</a>.
<ul>
<li>Account connection and widget: When you connect the plugin, your site URL and the ILACHAT token are sent to validate the account. The chat widget script is loaded from ila.chat and app.ila.chat, and chat messages plus any files or text entered in the widget are sent to ILACHAT to generate replies.</li>
<li>Content sync: When enabled, posts, pages, and custom post types send their title, author display name, featured image URL, permalink, excerpt, categories/tags, and cleaned body text to ILACHAT whenever content is created or updated. Deleting content sends a delete flag so it is removed from your ILACHAT knowledge base.</li>
<li>WooCommerce products (optional): If enabled, product data (name, short/long description, category names, attributes, price with currency, availability, image URLs, variations, and priority) is sent to ILACHAT to power product recommendations. Out-of-stock items are only synced if you enable that option.</li>
<li>WooCommerce order tracking (optional): If enabled, the plugin shares a secret link with ILACHAT so it can call back to your site for order details when a user asks. Returned data can include order totals/status, billing/shipping contact details, items, customer-visible notes, and any special notes you add, limited by the settings you choose (you can require phone/email checks).</li>
<li>Lead collection (optional): If enabled, the widget pre-fills the logged-in user’s name, email, and phone so they are sent to ILACHAT together with the conversation.</li>
<li>Control and disconnection: You can disable lead collection, product/category sync, and order tracking from the settings pages, hide the widget entirely, or disconnect the plugin. Disconnecting removes the stored token and stops further calls from the plugin to ILACHAT.</li>
</ul>
<h3>License</h3>
This plugin is licensed under the GNU General Public License v3. 
For more details, visit <a href="https://www.gnu.org/licenses/gpl-3.0.html" rel="nofollow ugc">https://www.gnu.org/licenses/gpl-3.0.html</a>.

ILACHAT – AI Chatbot & Live Chat

AI-powered chatbot and live chat for WordPress & WooCommerce. Boost support, sales, and lead capture with real-time data.

droogtech

Droog Agent lets you add a smart AI chat assistant to your WordPress site — one that actually knows your business, answers visitor questions, and works around the clock.
You train the assistant on your own content (documents, web pages, FAQs), publish it on the Droog platform, and this plugin handles placing it on your site automatically.
How it works:
<ol>
<li>Sign up at <a href="https://app.droog.io" rel="nofollow ugc">app.droog.io</a> — free to get started.</li>
<li>Create your assistant and give it a name and personality.</li>
<li>Upload your content — PDFs, Word documents, web pages, or sitemaps.</li>
<li>Publish your assistant and copy your Tenant ID and Agent ID from the settings tab.</li>
<li>Paste both IDs into this plugin’s settings page — your assistant goes live instantly.</li>
</ol>
For a full walkthrough, see the <a href="https://documentation.droog.io/quickstart#registration" rel="nofollow ugc">Droog Quickstart Guide</a>.
Features:
<ul>
<li>Quick setup — just paste your Tenant ID and Agent ID and you’re done.</li>
<li>Set a custom display name for your assistant.</li>
<li>Choose where the chat button appears: Bottom Right, Bottom Left, or as an inline search bar on any page.</li>
<li>Add sample questions to the search bar to guide visitors.</li>
<li>Customise colors to match your brand.</li>
<li>Turn the widget on or off with a single checkbox — no need to touch any settings.</li>
<li>Place an inline search bar anywhere using the <code>[droog_search_bar]</code> shortcode.</li>
<li>Loads asynchronously — no impact on your page speed.</li>
</ul>
<h3>External Services</h3>
This plugin connects to the Droog platform to power the AI chat assistant on your website.
What the service is: Droog is a third-party AI assistant service that lets you create and deploy intelligent chat assistants trained on your own content.
What data is sent: When visitors interact with the chat widget, their messages and session information are sent to Droog’s servers to generate responses. No script files are loaded from external servers — the widget code is bundled directly within this plugin.
When data is sent: Data is transmitted when: 
– The chat widget loads on your pages 
– A visitor sends a message through the chat interface 
– The AI generates a response
Account required: Yes — a free Droog account is needed at <a href="https://app.droog.io" rel="nofollow ugc">app.droog.io</a>.
Service links: 
– Terms of Service & Privacy Policy: https://www.droog.io/legal

Droog Agent

Add an AI-powered chat assistant to your WordPress site in minutes. No coding required.

ILACHAT – AI Chatbot & Live Chat vs Droog Agent