Ilachat

<p>ILACHAT is a powerful AI chatbot and live chat plugin for WordPress and WooCommerce. It provides 24/7 automated support, increases sales with product recommendations, tracks WooCommerce orders in real time, and captures leads directly from your website.</p>
<p>With ILACHAT, you deliver personalized conversations around the clock, improving response times and boosting customer satisfaction. By leveraging real-time customer and order data, the chatbot delivers accurate, timely, and context-aware answers. This combination streamlines your support operations, increases engagement, builds loyalty, and drives conversions.</p>
<p>Store-focused chatbots act as virtual sales consultants, guiding shoppers through product selections, offering personalized recommendations, assisting with order tracking, and strengthening customer retention.</p>
<p><strong>Benefits of ILACHAT:</strong></p>
<ul>
<li>Provide 24/7 customer support without the need for additional staff.</li>
<li>Engage users instantly with personalized, context-aware conversations.</li>
<li>Drive sales by guiding users through the purchasing journey with tailored product suggestions.</li>
<li>Reduce operational costs through efficient automation.</li>
<li>Improve response accuracy with real-time WooCommerce data integration.</li>
<li>Capture leads directly through the chat widget to grow your customer base.</li>
<li>Enable seamless handoff to human operators when needed.</li>
<li>Support multiple languages for global audiences.</li>
<li>Customize chatbot interactions to align with your brand and customer needs.</li>
<li>Gain actionable insights with interaction analytics to optimize performance.</li>
</ul>
<p>Need more customization or tailored integrations? Contact us at <a href="https://ila.chat/contact/" rel="nofollow ugc">https://ila.chat/contact/</a>, our team can guide and implement advanced solutions for you.</p>
<p><strong>Features:</strong></p>
<ul>
<li>AI-powered chatbot delivering 24/7 automated support.</li>
<li>Live chat functionality to engage visitors and boost conversions.</li>
<li>Automatic synchronization of posts, pages, and custom post types with the ILACHAT knowledge base, ensuring up-to-date content without impacting site speed.</li>
<li>Auto-inserted chat widget on your website with no coding required.</li>
<li>Fully multilingual support: accepts all input languages and responds in your preferred business language.</li>
<li>Customizable widget design, including colors and styles to match your branding.</li>
<li>Lead capture capabilities: collect user details (name, email, phone) directly from the widget.</li>
<li>Human operator support: manually respond to conversations from the ILACHAT panel when needed.</li>
<li>Rich media messaging: send and receive images, voice notes, and emojis through the widget.</li>
<li>Interaction analytics providing valuable insights for continuous optimization.</li>
</ul>
<p>For WooCommerce-specific features, see the dedicated section below.</p>
<h3>WooCommerce Integration</h3>
<ul>
<li>Automatically synchronize WooCommerce products with ILACHAT for enhanced sales guidance and personalized product recommendations.</li>
<li>Provide real-time order tracking with instant access to WooCommerce order data, customizable authentication methods (email, phone, or both), and full control over shared information.</li>
<li>Add special chatbot notes on each order, allowing businesses to include custom data for bot usage and reference.</li>
</ul>
<p>Explore all features and view pricing at <a href="https://ila.chat/pricing/" rel="nofollow ugc">https://ila.chat/pricing/</a>.<br />
For documentation and updates, visit the <a href="https://ila.chat" rel="nofollow ugc">ILACHAT official site</a>.</p>
<h3>External services</h3>
<p>This plugin relies on the ILACHAT cloud service (main site <code>https://ila.chat</code> and API at <code>https://app.ila.chat</code>) to operate the chatbot, live chat, and data syncing. Service terms: <a href="https://ila.chat/terms-of-use/" rel="nofollow ugc">https://ila.chat/terms-of-use/</a>. Privacy policy: <a href="https://ila.chat/privacy-policy/" rel="nofollow ugc">https://ila.chat/privacy-policy/</a>.</p>
<ul>
<li>Account connection and widget: When you connect the plugin, your site URL and the ILACHAT token are sent to validate the account. The chat widget script is loaded from ila.chat and app.ila.chat, and chat messages plus any files or text entered in the widget are sent to ILACHAT to generate replies.</li>
<li>Content sync: When enabled, posts, pages, and custom post types send their title, author display name, featured image URL, permalink, excerpt, categories/tags, and cleaned body text to ILACHAT whenever content is created or updated. Deleting content sends a delete flag so it is removed from your ILACHAT knowledge base.</li>
<li>WooCommerce products (optional): If enabled, product data (name, short/long description, category names, attributes, price with currency, availability, image URLs, variations, and priority) is sent to ILACHAT to power product recommendations. Out-of-stock items are only synced if you enable that option.</li>
<li>WooCommerce order tracking (optional): If enabled, the plugin shares a secret link with ILACHAT so it can call back to your site for order details when a user asks. Returned data can include order totals/status, billing/shipping contact details, items, customer-visible notes, and any special notes you add, limited by the settings you choose (you can require phone/email checks).</li>
<li>Lead collection (optional): If enabled, the widget pre-fills the logged-in user’s name, email, and phone so they are sent to ILACHAT together with the conversation.</li>
<li>Control and disconnection: You can disable lead collection, product/category sync, and order tracking from the settings pages, hide the widget entirely, or disconnect the plugin. Disconnecting removes the stored token and stops further calls from the plugin to ILACHAT.</li>
</ul>
<h3>License</h3>
<p>This plugin is licensed under the GNU General Public License v3.<br />
For more details, visit <a href="https://www.gnu.org/licenses/gpl-3.0.html" rel="nofollow ugc">https://www.gnu.org/licenses/gpl-3.0.html</a>.</p>


ILACHAT – AI Chatbot & Live Chat

AI-powered chatbot and live chat for WordPress & WooCommerce. Boost support, sales, and lead capture with real-time data.

RhapsodyPlugins

<h4>Reduce up to 97% of repetitive support questions and 70% of multichannel workload using one powerful WordPress plugin that unifies AI Chatbot, Live Chat, CRM, Appointments, Booking, and automation for Facebook, Instagram, and WhatsApp, along with lead capture and sales automation.</h4>
<p><strong><a href="https://helpmate.chat/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user" rel="nofollow ugc">Helpmate – Live, Social & AI Chat with Built-in CRM</a></strong></p>
<p>Helpmate is a support automation plugin for WordPress that combines AI chatbot, live chat, CRM, appointments, booking, Facebook, Instagram, WhatsApp messaging, and automation tools in one system.</p>
<p>This AI chatbot for WordPress helps automate customer support, manage leads, handle live chat conversations, run booking and appointments, and centralize CRM data inside your WordPress dashboard.</p>
<p>If you need automation, AI chatbot, live chat, CRM, appointments and booking in one plugin, Helpmate replaces multiple tools.</p>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/koFRmV9h5CQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
<h3>Key Features</h3>
<h4>Free Features</h4>
<ul>
<li>
<p><strong>Helpmate AI</strong><br />
–Knowledge Base(30 Data Sources)</p>
</li>
<li>
<p><strong>Automations</strong><br />
–Test Chatbot<br />
–Customization(Partial)<br />
–Promo Bar(1 Template)<br />
–Sales Notifications(1 Template)</p>
</li>
<li>
<p><strong>Unified Inbox</strong><br />
–All Conversations(Partial)<br />
–Chatbot(200 Chat Credits)<br />
–Tickets</p>
</li>
<li>
<p><strong>CRM</strong><br />
–Contacts(50)<br />
–Notes<br />
–Order Management<br />
–Leads (Chat Widget Leads)</p>
</li>
<li>
<p><strong>Integration</strong><br />
— WooCommerce(Default)<br />
— Easy Digital Downloads<br />
— SureCart<br />
— LearnPress<br />
— TutorLMS<br />
— LifterLMS<br />
— Ultimate Member<br />
— Members<br />
— User Registration & Membership<br />
— Elementor<br />
— Gutenberg Blocks<br />
— Beaver Builder<br />
— Contact Form 7<br />
— Forminator<br />
— Ninja Forms<br />
— WPForms<br />
— Formidable Forms</p>
</li>
<li>
<p><strong>Admin Hub</strong><br />
–Teams & Roles<br />
–Manage API Key<br />
–Analytics</p>
</li>
</ul>
<h4>Pro Features</h4>
<p>All Free Features + Below</p>
<ul>
<li>
<p><strong>Helpmate AI</strong><br />
–Knowledge Base(1k to 30k)</p>
</li>
<li>
<p><strong>Automations</strong><br />
–Auto DM & Comments<br />
–Order Status Tracking<br />
–Product Search by Image<br />
–Refund & Return in Chat Window<br />
–Email Campaigns<br />
–Lead Capture<br />
–Coupon Delivery<br />
–Proactive Sales<br />
–Email Sequences<br />
–Abandoned Cart Recovery</p>
</li>
<li>
<p><strong>Unified Inbox</strong><br />
–All Conversations<br />
–Chatbot, Unlimited Chat Credits With Own API Key<br />
–Live Chat<br />
–Social Messages<br />
–Comments on Social Media</p>
</li>
<li>
<p><strong>Communication Channels</strong><br />
–Facebook Messages<br />
–Facebook Comments<br />
–Instagram Messages<br />
–Instagram Comments<br />
–WhatsApp<br />
–Live Chat</p>
</li>
<li>
<p><strong>CRM</strong><br />
— Leads (Social & Chat Widget)<br />
— Appointments & Bookings<br />
— Segments<br />
— Custom Fields<br />
— Tasks<br />
— Emails Templates</p>
</li>
</ul>
<p><strong><a href="https://helpmate.chat/features/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user" rel="nofollow ugc">Helpmate All Features</a></strong></p>
<p>= Helpmate’s Features 👇=</p>
<p>Here’s a straightforward look at what Helpmate can do for your WordPress business.</p>
<h4>🤖 AI Chatbot for WordPress & WooCommerce</h4>
<p>Deliver instant customer support with an AI chatbot built specifically for WordPress and WooCommerce. Helpmate uses your knowledge base to answer customer questions about products, orders, shipping, refunds, returns, and store policies. Instead of forcing customers to wait for support agents, the AI chatbot provides accurate answers 24/7, helping you improve customer satisfaction while reducing support workload.</p>
<p>The AI chatbot can guide shoppers through their buying journey, recommend products, answer pre-sales questions, and provide post-purchase support from a single chat window.</p>
<h3>Helpmate AI</h3>
<ul>
<li>AI chatbot powered by your website content and knowledge base</li>
<li>Answer customer questions instantly, 24/7</li>
<li>Reduce support workload with automated responses</li>
<li>Provide accurate product, order, and policy information</li>
<li>Improve customer experience with conversational AI</li>
</ul>
<h3>Knowledge Base</h3>
<ul>
<li>Train your AI chatbot using your website content</li>
<li>Create a self-service customer support experience</li>
<li>Deliver faster and more accurate answers</li>
<li>Continuously improve chatbot performance</li>
</ul>
<h4>⚡ Marketing Automation & Customer Support Automation</h4>
<p>Automate repetitive tasks and create personalized customer journeys without complex workflows. Helpmate helps store owners save time by handling common support and marketing activities automatically.</p>
<p>From abandoned cart recovery and coupon delivery to proactive sales messages and email sequences, the automation tools help convert more visitors into customers while reducing manual work.</p>
<p>Customers can track orders, request refunds, search products by image, and receive promotional offers directly through chat conversations.</p>
<ul>
<li>Test chatbot responses before going live</li>
<li>Customize chatbot appearance and behavior</li>
<li>Display promotional offers with Promo Bar</li>
<li>Show real-time sales notifications</li>
<li>Automate Facebook and Instagram messages and comments</li>
<li>Automate order status tracking requests</li>
<li>Let customers search products by image</li>
<li>Handle refund and return requests inside chat</li>
<li>Send automated email campaigns</li>
<li>Capture leads automatically</li>
<li>Deliver coupons through chat conversations</li>
<li>Trigger proactive sales messages</li>
<li>Create automated email sequences</li>
<li>Recover abandoned carts with automated follow-ups</li>
</ul>
<h4>💬 Live Chat for Real-Time Customer Engagement</h4>
<p>Connect with visitors instantly through a built-in live chat system. Whether customers need product recommendations, order assistance, or support, your team can respond in real time from a unified inbox.</p>
<p>The live chat system works alongside the AI chatbot, allowing businesses to automate common questions while enabling human agents to handle more complex conversations. This hybrid approach helps improve response times and customer experiences.</p>
<h3>Features Include:</h3>
<ul>
<li>Real-time communication with website visitors</li>
<li>Seamlessly switch between AI chatbot and human agents</li>
<li>Improve response times and customer satisfaction</li>
<li>Convert more visitors into customers</li>
</ul>
<h4>📥Unified Inbox for All Customer Conversations</h4>
<p>Stop switching between multiple platforms. Helpmate centralizes customer communication into a single inbox where teams can manage every conversation.</p>
<p>View AI chatbot interactions, live chat messages, support tickets, Facebook messages, Instagram messages, WhatsApp conversations, and social media comments from one place.</p>
<p>This unified communication hub helps support teams stay organized, respond faster, and provide consistent customer experiences across all channels.</p>
<h3>Features Include:</h3>
<ul>
<li>View all conversations in one place</li>
<li>AI chatbot conversations</li>
<li>Support tickets</li>
<li>Live chat for WordPress websites</li>
<li>Facebook and Instagram messages</li>
<li>Social media comments</li>
</ul>
<h4>👥 CRM for WordPress & WooCommerce</h4>
<p>Build stronger customer relationships with a built-in CRM designed for WordPress businesses. Helpmate stores customer information, communication history, orders, appointments, and support interactions in a centralized customer profile.</p>
<p>The CRM helps businesses track leads, manage customer data, organize tasks, and create customer segments for personalized communication.</p>
<p>Whether leads come from social media, website chat widgets, or support conversations, the CRM keeps all customer information connected and accessible.</p>
<h3>CRM Features</h3>
<ul>
<li>Centralized customer contact management</li>
<li>Unlimited contacts</li>
<li>Customer notes and activity tracking</li>
<li>WooCommerce order management</li>
<li>Lead management from live chat and social channels</li>
<li>Appointment and booking records</li>
<li>Customer segmentation</li>
<li>Custom fields for customer data</li>
<li>Task management for teams</li>
<li>Email templates for faster communication</li>
<li>Customer profiles and history</li>
<li>Lead qualification and organization</li>
</ul>
<h4>🌐 Multi-Channel Customer Communication</h4>
<p>Reach customers wherever they prefer to communicate. Helpmate supports multiple communication channels so businesses can manage customer interactions from a single platform.</p>
<p>Supported channels include website live chat, Facebook Messenger, Instagram messaging, WhatsApp, social media comments, and more.</p>
<h3>Supported Channels</h3>
<ul>
<li>Facebook Messages</li>
<li>Facebook Comments</li>
<li>Instagram Messages</li>
<li>Instagram Comments</li>
<li>WhatsApp</li>
<li>Website Live Chat</li>
</ul>
<h4>📅 Appointments & Bookings Management</h4>
<p>Manage appointments and bookings directly inside WordPress. Allow customers to request consultations, schedule meetings, or book services while keeping appointment records connected to your CRM.</p>
<p>By combining appointments with customer profiles, support history, and order information, businesses gain a complete view of every customer interaction.</p>
<p>This makes it easier to follow up with prospects, nurture leads, and provide personalized service throughout the customer journey.</p>
<h3>Appointment Management</h3>
<ul>
<li>Accept appointment and booking requests</li>
<li>Track scheduled meetings and consultations</li>
<li>Manage customer appointments from one dashboard</li>
<li>Store appointment history within CRM records</li>
<li>Improve customer engagement and follow-up</li>
</ul>
<h4>🔌Powerful Integrations for Growing Businesses</h4>
<p>Helpmate integrates with leading WordPress plugins and platforms, helping businesses connect customer support, sales, marketing, and CRM workflows.</p>
<h3>eCommerce</h3>
<ul>
<li>WooCommerce(Default)</li>
<li>Easy Digital Downloads</li>
<li>SureCart</li>
</ul>
<h3>MultiVendor Marketplace</h3>
<ul>
<li>Dokan</li>
<li>WCFM</li>
</ul>
<h3>Page Builders</h3>
<ul>
<li>Elementor</li>
<li>Gutenberg Blocks</li>
<li>Beaver Builder</li>
</ul>
<h3>Form Builders</h3>
<ul>
<li>Contact Form 7</li>
<li>Forminator</li>
<li>Ninja Forms</li>
<li>WPForms</li>
<li>Formidable Forms</li>
</ul>
<h3>LMS Platforms</h3>
<ul>
<li>LearnPress</li>
<li>Tutor LMS</li>
<li>LifterLMS</li>
</ul>
<h3>Membership Platforms</h3>
<ul>
<li>Ultimate Member</li>
<li>Members</li>
<li>User Registration & Membership</li>
</ul>
<h4>🏢 Admin Hub & Team Management</h4>
<p>Manage your entire customer support operation from a centralized admin hub. Control team permissions, manage API keys, monitor performance, and analyze customer engagement through built-in analytics.</p>
<p>The admin hub helps teams collaborate efficiently while maintaining visibility across customer support, live chat, automation, CRM, and appointments.</p>
<h3>Feature Includes</h3>
<ul>
<li>Teams and roles management</li>
<li>API key management</li>
<li>Performance analytics</li>
<li>Customer support insights</li>
<li>Team collaboration tools</li>
</ul>
<h4>🚀 Why Choose Helpmate?</h4>
<p>Helpmate combines an AI chatbot, marketing automation, live chat, CRM, appointments, and omnichannel customer communication into one powerful WordPress plugin. Whether you run a WooCommerce store, membership website, online course platform, or service business, Helpmate helps you automate support, capture leads, manage customer relationships, and grow revenue from a single dashboard.</p>
<p><strong><a href="https://rhapsodyplugins.com/helpmate-pricing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#free-vs-pro" rel="nofollow ugc">Check All Free and Pro Features</a></strong></p>
<h3>Installation Requirements</h3>
<h4>Minimum Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>WooCommerce 6.0 or higher</li>
<li>PHP 7.4 or higher</li>
<li>MySQL 5.7+ or MariaDB equivalent</li>
</ul>
<h4>Recommended Requirements</h4>
<ul>
<li>WordPress 6.2+</li>
<li>PHP 8.0+</li>
<li>WooCommerce 7.5+</li>
</ul>
<h3>Installation Process</h3>
<ol>
<li>Upload the plugin folder to the <code>/wp-content/plugins/</code> directory, or install via WordPress admin.</li>
<li>Activate the plugin through the “Plugins” menu.</li>
<li>Go to “Helpmate” in the sidebar and configure your chatbot.</li>
<li>Add FAQs, link products, and customize chatbot responses.</li>
<li>Done! Your smart AI assistant is live.</li>
</ol>


AI Chatbot, Support Automation, Live Chat, Social Automation, Booking & CRM Solution – Helpmate

Reduce 97% of support queries and 70% of workload with AI Chatbot, Live Chat, CRM, Booking and WhatsApp automation.

ILACHAT – AI Chatbot & Live Chat vs AI Chatbot, Support Automation, Live Chat, Social Automation, Booking & CRM Solution – Helpmate