Ilachat

<p>ILACHAT is a powerful AI chatbot and live chat plugin for WordPress and WooCommerce. It provides 24/7 automated support, increases sales with product recommendations, tracks WooCommerce orders in real time, and captures leads directly from your website.</p>
<p>With ILACHAT, you deliver personalized conversations around the clock, improving response times and boosting customer satisfaction. By leveraging real-time customer and order data, the chatbot delivers accurate, timely, and context-aware answers. This combination streamlines your support operations, increases engagement, builds loyalty, and drives conversions.</p>
<p>Store-focused chatbots act as virtual sales consultants, guiding shoppers through product selections, offering personalized recommendations, assisting with order tracking, and strengthening customer retention.</p>
<p><strong>Benefits of ILACHAT:</strong></p>
<ul>
<li>Provide 24/7 customer support without the need for additional staff.</li>
<li>Engage users instantly with personalized, context-aware conversations.</li>
<li>Drive sales by guiding users through the purchasing journey with tailored product suggestions.</li>
<li>Reduce operational costs through efficient automation.</li>
<li>Improve response accuracy with real-time WooCommerce data integration.</li>
<li>Capture leads directly through the chat widget to grow your customer base.</li>
<li>Enable seamless handoff to human operators when needed.</li>
<li>Support multiple languages for global audiences.</li>
<li>Customize chatbot interactions to align with your brand and customer needs.</li>
<li>Gain actionable insights with interaction analytics to optimize performance.</li>
</ul>
<p>Need more customization or tailored integrations? Contact us at <a href="https://ila.chat/contact/" rel="nofollow ugc">https://ila.chat/contact/</a>, our team can guide and implement advanced solutions for you.</p>
<p><strong>Features:</strong></p>
<ul>
<li>AI-powered chatbot delivering 24/7 automated support.</li>
<li>Live chat functionality to engage visitors and boost conversions.</li>
<li>Automatic synchronization of posts, pages, and custom post types with the ILACHAT knowledge base, ensuring up-to-date content without impacting site speed.</li>
<li>Auto-inserted chat widget on your website with no coding required.</li>
<li>Fully multilingual support: accepts all input languages and responds in your preferred business language.</li>
<li>Customizable widget design, including colors and styles to match your branding.</li>
<li>Lead capture capabilities: collect user details (name, email, phone) directly from the widget.</li>
<li>Human operator support: manually respond to conversations from the ILACHAT panel when needed.</li>
<li>Rich media messaging: send and receive images, voice notes, and emojis through the widget.</li>
<li>Interaction analytics providing valuable insights for continuous optimization.</li>
</ul>
<p>For WooCommerce-specific features, see the dedicated section below.</p>
<h3>WooCommerce Integration</h3>
<ul>
<li>Automatically synchronize WooCommerce products with ILACHAT for enhanced sales guidance and personalized product recommendations.</li>
<li>Provide real-time order tracking with instant access to WooCommerce order data, customizable authentication methods (email, phone, or both), and full control over shared information.</li>
<li>Add special chatbot notes on each order, allowing businesses to include custom data for bot usage and reference.</li>
</ul>
<p>Explore all features and view pricing at <a href="https://ila.chat/pricing/" rel="nofollow ugc">https://ila.chat/pricing/</a>.<br />
For documentation and updates, visit the <a href="https://ila.chat" rel="nofollow ugc">ILACHAT official site</a>.</p>
<h3>External services</h3>
<p>This plugin relies on the ILACHAT cloud service (main site <code>https://ila.chat</code> and API at <code>https://app.ila.chat</code>) to operate the chatbot, live chat, and data syncing. Service terms: <a href="https://ila.chat/terms-of-use/" rel="nofollow ugc">https://ila.chat/terms-of-use/</a>. Privacy policy: <a href="https://ila.chat/privacy-policy/" rel="nofollow ugc">https://ila.chat/privacy-policy/</a>.</p>
<ul>
<li>Account connection and widget: When you connect the plugin, your site URL and the ILACHAT token are sent to validate the account. The chat widget script is loaded from ila.chat and app.ila.chat, and chat messages plus any files or text entered in the widget are sent to ILACHAT to generate replies.</li>
<li>Content sync: When enabled, posts, pages, and custom post types send their title, author display name, featured image URL, permalink, excerpt, categories/tags, and cleaned body text to ILACHAT whenever content is created or updated. Deleting content sends a delete flag so it is removed from your ILACHAT knowledge base.</li>
<li>WooCommerce products (optional): If enabled, product data (name, short/long description, category names, attributes, price with currency, availability, image URLs, variations, and priority) is sent to ILACHAT to power product recommendations. Out-of-stock items are only synced if you enable that option.</li>
<li>WooCommerce order tracking (optional): If enabled, the plugin shares a secret link with ILACHAT so it can call back to your site for order details when a user asks. Returned data can include order totals/status, billing/shipping contact details, items, customer-visible notes, and any special notes you add, limited by the settings you choose (you can require phone/email checks).</li>
<li>Lead collection (optional): If enabled, the widget pre-fills the logged-in user’s name, email, and phone so they are sent to ILACHAT together with the conversation.</li>
<li>Control and disconnection: You can disable lead collection, product/category sync, and order tracking from the settings pages, hide the widget entirely, or disconnect the plugin. Disconnecting removes the stored token and stops further calls from the plugin to ILACHAT.</li>
</ul>
<h3>License</h3>
<p>This plugin is licensed under the GNU General Public License v3.<br />
For more details, visit <a href="https://www.gnu.org/licenses/gpl-3.0.html" rel="nofollow ugc">https://www.gnu.org/licenses/gpl-3.0.html</a>.</p>


ILACHAT – AI Chatbot & Live Chat

AI-powered chatbot and live chat for WordPress & WooCommerce. Boost support, sales, and lead capture with real-time data.

Guru Team

<p>Site Chat on Telegram is a powerful and convenient WordPress plugin that allows you to integrate a support chat on your website with Telegram. With this plugin, your customers can easily send messages through the chat widget on your site, and administrators and support staff can quickly and efficiently respond to them directly in Telegram.</p>
<h4>New Feature: AI Integration with OpenAI</h4>
<p>We’ve added a powerful new feature to our WordPress support chat plugin!<br />
Now you can integrate OpenAI into your Telegram support workflow:</p>
<ul>
<li><strong>Custom System Prompt</strong> – Define how the AI should respond by adding your own system prompt.</li>
<li><strong>Content-Aware Responses</strong> – Select specific posts from your site to provide the AI with context when answering.</li>
<li><strong>Seamless Human Handoff</strong> – Easily switch the chat from AI to a human admin whenever needed.</li>
<li><strong>Unified Workflow</strong> – Customers write in the website chat, messages are sent to Telegram, and now the AI can assist with instant replies.</li>
</ul>
<p>This gives you a flexible way to combine human support with AI-powered assistance, improving response time and customer experience.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Instant Notifications:</strong> Receive notifications of new chat messages on your website directly in Telegram.</li>
<li><strong>AI Integration with OpenAI:</strong> automated replies using custom system prompts and selected WordPress posts, with the option to hand over the chat to a human.</li>
<li><strong>Easy Integration:</strong> Installing and configuring the plugin takes just a few minutes.</li>
<li><strong>User-Friendly Interface:</strong> Intuitive interface for configuring and managing the chat.</li>
<li><strong>Flexible customisation of the widget display:</strong> Specify the pages and post types where the support chat should be displayed.</li>
<li><strong>Automatic response at the first request:</strong> Automatic response to the first user query, ensuring quicker engagement and a better user experience.</li>
<li><strong>Customization Options:</strong> Personalize the chat widget with your own colors, manager’s avatar, and welcome message.</li>
<li><strong>Working hours:</strong> Specify the days and hours when you are available to respond to clients.</li>
<li><strong>Security:</strong> All messages are transmitted using a secure connection.</li>
<li><strong>Auto-replies:</strong> Add a list of keywords, and when a match is found, the user will receive an automatic message.</li>
</ul>
<h4>How It Works</h4>
<ul>
<li>Install and activate the Site Chat on Telegram plugin on your WordPress site.</li>
<li>Set up the integration with your Telegram account by following simple instructions.</li>
<li>Customize the chat widget by selecting your own colors, manager’s avatar, and welcome message.</li>
<li>Select where the plugin will be active (entire site, post types, taxonomies, specific posts, etc.)</li>
<li>Start receiving and responding to customer messages in real-time directly from Telegram.</li>
</ul>
<h4>Benefits of Use</h4>
<ul>
<li><strong>Improved Customer Support:</strong> Quick responses to customer inquiries will enhance their satisfaction.</li>
<li><strong>Reduced Response Time:</strong> Instant notifications and the ability to reply from anywhere via Telegram.</li>
<li><strong>Increased Efficiency:</strong> Centralized management of customer messages.</li>
</ul>
<p><a href="https://wp-guruteam.com/scot/" rel="nofollow ugc">Demo</a> | <a href="https://wp-guruteam.com/scot/documentation/" rel="nofollow ugc">Documentation</a></p>
<p>Try Site Chat on Telegram today and enhance your customer interactions!</p>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/-Gkqbs3gkbM?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>


Site Chat on Telegram


What an amazing plugin! Absolutely love it. Thanks so much for providing this. 🥰



This is by far the easiest and cheapest way to add a customer chat to a website!


Amazing!

Integrate a support chat on your website with Telegram. Customers message via chat widget; admins reply in Telegram.

ILACHAT – AI Chatbot & Live Chat vs Site Chat on Telegram