IllumiChat

IllumiChat is a customer-support chat widget powered by an AI agent that answers product questions, looks up orders, updates customer info, and recovers carts on your WooCommerce store.
This plugin:
<ul>
<li>Installs the chat widget on your storefront with one click (no code edits).</li>
<li>Connects your store to your IllumiChat assistant via the WooCommerce REST API.</li>
<li>Supports the wc-auth/v1/authorize OAuth-style consent flow — no manual key generation required.</li>
<li>Honors GDPR cookie consent (CookieYes / Complianz / WPConsent) before loading.</li>
</ul>
You will need an IllumiChat account and an assistant ID. Sign up at https://illumichat.com.
<h3>External services</h3>
This plugin connects to IllumiChat, a third-party Software-as-a-Service operated by IllumiChat (https://illumichat.com), to deliver chat responses and synchronize WooCommerce data. Use of this plugin requires registering an IllumiChat account; activating and configuring the plugin constitutes opt-in to the data flows below.
Service: IllumiChat (https://app.illumichat.com) 
Privacy policy: https://illumichat.com/legal/privacy-policy 
Terms of service: Contact support@illumichat.com
What data is sent, when, and why:
<ul>
<li>On connect (when the site admin clicks “Connect IllumiChat” in WooCommerce → IllumiChat): the configured Assistant ID, the store URL, and — via the WooCommerce wc-auth/v1/authorize consent flow approved by the admin — WooCommerce REST API Consumer Key and Consumer Secret are transmitted to https://app.illumichat.com so that IllumiChat can read products, orders, and customers from the store on the admin’s behalf.</li>
<li>On every storefront page view (when the widget is enabled and visitor consent is satisfied): the visitor’s browser fetches the chat widget loader from https://app.illumichat.com/api/woocommerce/widget-loader/. The request includes only standard browser headers; no personal data is appended by the plugin.</li>
<li>During a chat session (when a storefront visitor types a message into the widget): the message text and minimal session/context data are sent from the visitor’s browser to https://app.illumichat.com for AI processing and reply.</li>
<li>Webhook callbacks (asynchronous, server-to-server): when product/order/customer data changes in WooCommerce, your WordPress site posts the WooCommerce webhook payload to https://app.illumichat.com so IllumiChat’s grounding data stays in sync.</li>
</ul>
All transport is over HTTPS. The admin can revoke the connection at any time from WooCommerce → IllumiChat (which clears the stored Assistant ID) or from WooCommerce → Settings → Advanced → REST API (which revokes the Consumer Key/Secret).

IllumiChat for WooCommerce

AI customer-support chat widget for WooCommerce stores. Grounded in your products, orders, and customers via the WooCommerce REST API.

Text

Want to communicate with visitors while they’re browsing your site? With the LiveChat plugin for WordPress, you can add a live chat widget that lets you connect with customers in real time, answer questions instantly, and offer top-notch customer support.
You can also use the chat widget to send personalized messages, collect leads, or act as a contact form when you’re offline. It’s <a href="https://www.livechat.com/wordpress-chat-ai/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">the best live chat and AI customer support plugin for WordPress websites</a>.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/l86bnupc_4o?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
Whether you run a blog, online store, or service business, live chat software helps you:
<ul>
<li>Connect with customers instantly.</li>
<li>Improve customer satisfaction scores.</li>
<li>Capture more leads and close more sales.</li>
</ul>
LiveChat is designed for WordPress users who want to offer fast, professional support — without adding friction to the user experience.
<h4>🧑‍💻 Feature-rich WordPress live chat widget</h4>
<ul>
<li>
💬 LiveChat + <a href="https://www.livechat.com/marketplace/apps/chatbot/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ChatBot</a> (AI-powered) — Combine human support with automation. Use AI chatbots to handle FAQs instantly and transfer complex cases to your live customer support team.
</li>
<li>
🧲 Lead capture — Don’t miss a lead. Capture messages when you’re offline using the chat widget as a <a href="https://www.livechat.com/asynchronous-communication/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">contact form</a>. Every message is stored safely for follow-up.
</li>
<li>
📊 Website visitor tracking — <a href="https://www.livechat.com/tour/#engage?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Track visitors in real time</a>. See what pages they viewed, where they came from, and what products they’re browsing. Spot high-intent leads instantly.
</li>
<li>
🎯 Targeted messages & smart triggers — Send personalized messages or chat invitations based on user behavior. Greet returning visitors or <a href="https://www.livechat.com/features/engaging-customers/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">engage users</a> browsing your pricing or checkout pages.
</li>
<li>
🛍️ Built for <a href="https://www.livechat.com/solutions/ecommerce?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ecommerce</a> — Boost sales with access to cart contents for upsell and cross-sell opportunities, cart recovery messages, and proactive support on WooCommerce and other ecommerce platforms.
</li>
<li>
📋 Customer profiles & CRM integration — <a href="https://www.livechat.com/solutions/ecommerce/#Gathering-customer-data?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Access detailed visitor profiles</a> with past chat history, location, and behavior. Sync with your CRM to personalize support and drive conversions.
</li>
<li>
⚡ Quick replies — Save time with <a href="https://www.livechat.com/features/chat-tools/#Canned-responses?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ready-made answers</a> to common questions. Agents can respond in seconds using shortcuts.
</li>
<li>
📬 LiveChat + HelpDesk integration — Connect LiveChat with <a href="https://www.livechat.com/marketplace/apps/helpdesk/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">HelpDesk</a> to manage live chat, email, and tickets in one place. Streamline your customer support workflow by turning conversations into tickets and tracking them from start to resolution, without switching tools.
</li>
<li>
👀 <a href="https://www.livechat.com/features/chat-tools/#Message-sneak-peek?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Message sneak peek</a> — See what your customers are typing in real time before they hit send. It helps you prepare faster responses and reduce resolution time.
</li>
<li>
🌐 Multisite support — Add LiveChat to multiple WordPress sites without extra charges. Customize the widget per page or keep it consistent across your network.
</li>
<li>
📱 Mobile-ready support — Use the <a href="https://www.livechat.com/app/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat mobile app</a> on iOS and Android to chat with customers on the go. Perfect for remote teams or when you need to step away from your desk.
</li>
<li>
📈 Reports, goals & analytics — Measure performance with detailed <a href="https://www.livechat.com/features/reports-and-analytics/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">reports</a>. Track sales, chat satisfaction, and response times to optimize support and conversions.
</li>
<li>
🎨 <a href="https://www.livechat.com/features/customization/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Full widget customization</a> — Match your brand perfectly. Change colors, greetings, widget placement, and behavior on both desktop and mobile.
</li>
<li>
📬 <a href="https://www.livechat.com/features/channels/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Messaging channel integrations</a> — Manage chats from Facebook Messenger, WhatsApp, Instagram, SMS, and your website in one unified inbox.
</li>
<li>
👥 Team management & roles — <a href="https://www.livechat.com/features/team-management/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Organize agents into groups</a> (sales, support, billing) and assign custom roles with permissions. Ideal for growing support teams.
</li>
<li>
🔐 <a href="https://www.livechat.com/features/security/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Security</a> & access controls — Protect customer data with 2-step verification, visitor banning, and permission-based access for agents and admins.
</li>
</ul>
<h4>🤖 AI-powered features</h4>
<ul>
<li>
🧠 AI-powered <a href="https://www.livechat.com/help/reply-suggestions/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">reply suggestions</a> — Connect LiveChat with your knowledge base to automatically generate accurate, on-brand responses. Ensure your team provides consistent answers with less effort. Perfect for scaling customer support with AI bot.
</li>
<li>
📄 Chat summaries — No time to read full transcripts? Get an instant AI-generated summary of every conversation so you can catch up on key points and follow up faster.
</li>
<li>
📊 Weekly insights & trends — See what your customers are asking and fast. Get a <a href="https://www.livechat.com/help/insights/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">weekly digest</a> that highlights the most common questions from your LiveChat conversations. Great for improving your FAQ content and support workflows.
</li>
<li>
✍️ AI text enhancement — <a href="https://www.livechat.com/help/ai-text-suggestions-your-agents-writing-assistant/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Write replies faster and smarter</a>. Use AI to expand, rephrase, summarize, or adjust the tone of any message, whether you want to sound friendlier, more formal, or more concise.
</li>
<li>
🏷️ Smart tag suggestions — Save time with automatic chat tagging. LiveChat suggests relevant tags based on the conversation, helping you stay organized without manually labeling each chat.
</li>
</ul>
<h4>🖥️ LiveChat for WordPress website</h4>
LiveChat is fully compatible with the most popular WordPress page builders, including Elementor, Divi, Beaver Builder, and the default WordPress Block Editor. You can easily place the chat widget anywhere on your site — no coding required.
It also works seamlessly with any WordPress theme or template without needing custom modifications. Whether you’re using a free theme or a custom-built design, LiveChat blends in perfectly.
Running an ecommerce store? LiveChat integrates with major platforms like WooCommerce, BigCommerce for WordPress, and Ecwid, making it easy to support and convert shoppers in real time.
<h4>🛠️ Easy to customize and extend</h4>
LiveChat is built to grow with your business. You can customize the chat widget to match your brand and extend its functionality with powerful integrations.
Easily <a href="https://www.livechat.com/marketplace/apps/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">connect LiveChat to your favorite tools</a> for email marketing, CRM, and social messaging. Popular integrations include:
<ul>
<li>HubSpot CRM, Salesforce, Zendesk.</li>
<li>WhatsApp, Facebook Messenger, Instagram.</li>
<li>Mailchimp, Google Analytics, Slack, and more.</li>
</ul>
Whether you’re managing customer relationships, sending newsletters, or chatting across platforms, LiveChat helps you keep everything in sync.
<h4>💬 How LiveChat works</h4>
After you install and activate the <a href="https://www.livechat.com/marketplace/apps/wordpress/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat plugin on your WordPress site</a>, you’ll be prompted to sign in to your existing LiveChat account or create a new one.
If you’re new to LiveChat, setup only takes a minute — and a free trial is available, so you can get started without a credit card.
Once connected, simply log in using any of the LiveChat apps:
<ul>
<li>Web app (browser-based).</li>
<li>Desktop app (Windows/macOS).</li>
<li>Mobile app (iOS or Android).</li>
</ul>
The chat widget will automatically appear on your WordPress site. You can now:
<ul>
<li>Customize its look and behavior.</li>
<li>Set up automated greetings.</li>
<li>Start chatting with visitors in real time.</li>
</ul>
Need help getting started? 
👉 <a href="https://www.livechat.com/help/wordpress-livechat-on-your-website/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat Getting Started Guide</a>
<h4>🗒️ Notes</h4>
🌍 Localization support 
LiveChat — the WordPress live chat plugin — is fully translation-ready. You can easily translate it into any language using the WordPress community tools at translate.wordpress.org.
Whether your customers speak Spanish, German, French, or any other language, you can offer a seamless multilingual chat experience.
🤝 Partner with LiveChat 
Are you a developer or agency looking to offer live chat solutions for clients? 
You can open a LiveChat account on behalf of your customers and add real-time support to their websites.
<a href="https://partners.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Join our Partner Program</a> to earn recurring revenue while expanding your service offering.
<h4>🗣️ Testimonials</h4>
<blockquote>
With LiveChat, we are able to answer questions far more quickly and seamlessly so we can help customers make better product choices for their projects. (<a href="https://www.livechat.com/customers/customer-stories/pioneer-millworks/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">read more</a>)
</blockquote>
<ul>
<li>Deanna Varble, Pioneer Millworks</li>
</ul>
<blockquote>
Since installing LiveChat on our website in March 2020, sales made thanks to online consultations constitute 1.7% of the company’s profits in the digital channel. (<a href="https://www.livechat.com/customers/customer-stories/sephora/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">read more</a>)
</blockquote>
<ul>
<li>Milena Wojewoda, Sephora</li>
</ul>
<h4>📑 Documentation and support</h4>
Need help setting up or using the LiveChat plugin for WordPress? We’ve got you covered:
<ul>
<li>
📘 Installation & setup guide — Follow our <a href="https://www.livechat.com/help/wordpress-livechat-on-your-website/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">step-by-step help center article</a> to learn how to install and configure LiveChat on your WordPress website.
</li>
<li>
💬 Live support — Chat with our team directly on the <a href="https://www.livechat.com/marketplace/apps/wordpress/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">WordPress integration page</a> for real-time assistance.
</li>
<li>
🌐 LiveChat website — Explore all plugin features, FAQs, chatbot tools, and use cases on <a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">our website</a>.
</li>
<li>
🏢 LiveChat for enterprise – Need a scalable customer service solution for high-volume support? Learn how <a href="https://www.livechat.com/enterprise/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat for Enterprise</a> helps large businesses improve customer engagement and team performance.
</li>
<li>
🛠 Plugin support forum — Have a question or issue? Post a thread in the WordPress.org support forum, and we’ll respond as soon as possible.
</li>
</ul>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/LhqR2_UjQm8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h4>🏢 About us</h4>
<a href="https://www.text.com?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Text</a> provides modern tools for managing business communication, generating leads, and delivering exceptional customer support — anytime, anywhere.
Our product suite includes:
<ul>
<li><a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat</a> — real-time messaging for sales and support.</li>
<li><a href="https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ChatBot</a> — AI-powered automation and chatbot agents.</li>
<li><a href="https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">HelpDesk</a> — help desk software with ticketing and email support.</li>
<li><a href="https://www.knowledgebase.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">KnowledgeBase</a> — self-service documentation.</li>
<li><a href="https://openwidget.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">OpenWidget</a> — a customer service widget creator tool.</li>
</ul>
Trusted by over 35,000+ businesses across 150+ countries, our tools are used by companies of all sizes — from startups to Fortune 500 brands like PayPal, IKEA, Allstate, and Capital One.
📰Press & brand assets
Writing about Text or our products? Visit the <a href="https://www.text.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Text Press Office</a> to download our logo, product screenshots, and official brand guidelines.

LiveChat – Live Chat Plugin for WP Websites

Fix it!

LiveChat plugin is installed on some of our sites. The admin interface on those sites was defaced on every page with a double line under the H1 page title. There's absolutely no excuse for loading an iFrame at the top of every admin page load. This basically puts LiveChat in the position to track every admin page load of every WordPress site on which LiveChat is installed.

The actual LiveChat interface within WordPress is not a dedicated interface at all but just an iframe login to the LiveChat website.

LiveChat is a wealthy commercial company. They could do much better with their WordPress plugin. Most free plugins created by serious volunteer developers treat their users and WordPress admin interface with more respect.

PS. The second star is for creating a plugin for WordPress (right idea) and that the plugin does not crash the site. The trick now is to create a good LiveChat plugin for WordPress.

Very poorly coded, just a giant iFrame

Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀

IllumiChat for WooCommerce vs LiveChat – Live Chat Plugin for WP Websites