IncredibleWP

<p><iframe loading="lazy" title="IncredibleDocs Promo Video" width="750" height="422" src="https://www.youtube.com/embed/eA4Y8zJR1cA?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h4>BUILDING A PROFESSIONAL SELF-SERVICE SUPPORT CENTER</h4>
<p><strong>Customer support</strong> is a high-priority ongoing operation task for any successful business that would like to build a great market reputation.  When a business is starting to scale up it is vital to provide easy access to the product’s “how to” information in a centralized self-service center. Otherwise, every question will be translated into a support ticket, flooding the support team, and increasing the business operational costs.</p>
<p><strong>IncredibleDocs</strong> provides a complete knowledge base management solution to create, monitor, and optimize content for your self-service support center. You can create a variety of types of content (e.g. documents, links, FAQs), organize content items into hierarchical categories, add tags, and fully customize the front-end views of any provided component.</p>
<h4>UNIFED CONTENT MANAGEMENT PLATFORM</h4>
<p>IncredibleDocs revolutionize the way you build, manage, and optimize content for knowledge bases. All content types are managed under a unified admin page with advanced filtering options. The content is divided into multiple content types (documents, links, FAQs) with a dedicated configuration and advanced frontend views. Each content item is then assigned to a designated location.</p>
<h4>HIGHLY SCALABLE FOR FAST LOADING</h4>
<p>IncredibleDocs is designed to scale up in all directions. You can create one or multiple knowledge bases, and in each knowledge base create multiple categories and FAQ groups. And then create multiple content items from multiple content types inside each category. The plugin uses a smart caching technique to reduce the load on the database and provides a much faster page load time.</p>
<h4>FULL FRONTEND DESIGN CUSTOMIZATION</h4>
<p>Each knowledge base instance has a unique customized design setting, meaning you can have different frontend views for different knowledge bases. There are several front-end views, and each view is divided into modules. Each module has a group of elements that can be fully customized using the WordPress customizer tool.</p>
<h4>AUTOMATED URLs</h4>
<p>Everything is fully automated. You don’t need to use a single shortcode for visual content on your website. Each knowledge base, category, tag, FAQ group, and content item has a unique automated URL. The frontend view is uses your website theme header and footer and then displays the relevant modules based on the URL, required content, and design settings for that knowledge base.</p>
<h4>LIVE CONTENT SEARCH</h4>
<p>A live search engine is used to help visitors easily search and discover the required content in a dedicated search bar module. The live search can be extended with the super search module as part of the pro version, adding filters, searching in tags, and dynamic video links. In addition, each search query is recorded in the database to be used for the main dashboard KPIs and the analytics view.</p>
<h4>AUTOMATED TOC</h4>
<p>When creating a document content item, you can use heading elements to divide the content. Those heading elements will be used by the frontend view to automatically create a table of contents for easy navigation inside the document view.</p>
<h4>DASHBOARD VIEW</h4>
<p>A centralized dashboard is used to track and monitor performance KPIs (e.g. total visitors, search success rate, etc.) across all knowledge bases, review content summary statistics, and configuration per knowledge base instance.</p>
<h4>SEO-FRIENDLY</h4>
<ul>
<li>Optimized page size – the plugin uses a smart technique to dynamically load the minimum required CSS and JS data for every frontend view or any shortcode being used. </li>
<li>Caching – the plugin utilize cached transients to reduce the load on your database and provide much faster page load time. </li>
<li>Dynamic schema is generated for key content information (e.g. list of FAQs) </li>
<li>Out-of-the-box icons for knowledge bases and categories are based on embedded SVG data without any file transfer. </li>
<li>Mobile friendly – all frontend views are using the bootstrap framework. </li>
<li>Internal content links – content items are internally linked to improve navigation. </li>
<li>Compatibility with leading SEO plugins. </li>
<li>HTML code is optimized for accessibility. </li>
</ul>
<h4>SECURITY AND COMPLIANCE</h4>
<p>IncredibleDocs is developed and maintained with a strong focus on security and full compliance with WordPress’s requirements. To build secure and reliable solutions, we follow a development lifecycle based on industry best practices. Our code is manually and automatically checked for detecting potential vulnerabilities.</p>
<h4>🔥 IncredibleDocs Pro’s features: 🔥</h4>
<p>You can easily extend the IncredibleDocs solution with the Pro version:</p>
<p><strong>More Content Types</strong> – create new types of content items such as internal videos and YouTube videos enabling a visitor to dynamically open video links inside the frontend view.<br />
<iframe loading="lazy" title="IncredibleDocs Pro - Additional Content Types" width="750" height="422" src="https://www.youtube.com/embed/5PKJoa-e58A?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe><br />
<strong>Super Search</strong> – enhance the live-search bar by using content filters, searching keywords with tags, and dynamically opening video links directly in the search bar.<br />
<iframe loading="lazy" title="IncredibleDocs Pro - Super Live Search" width="750" height="422" src="https://www.youtube.com/embed/WuXMUiTZyOY?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe><br />
<strong>Close the Feedback Loop</strong> – a great knowledge base is established by incremental content updates. You can collect simple like/dislike ratings, 5-star rating, and detailed feedback from visitors. This information will be used to track overall performance, pinpoint quality issues and discover more opportunities to better help your customers.<br />
<iframe loading="lazy" title="IncredibleDocs Pro - Rating Modules" width="750" height="422" src="https://www.youtube.com/embed/gbUnUZ7K9VE?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe><br />
<strong>Custom Theme Builder</strong> – select the best matching out-of-the-box color theme for each knowledgebase or create a custom theme based on your own color scheme.<br />
<iframe loading="lazy" title="IncredibleDocs Pro - Theme Management" width="750" height="422" src="https://www.youtube.com/embed/-9hmsMCH1W0?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe><br />
<strong>Content Access Control</strong> – easily configure the access type for each knowledgebase (public, internal, and hybrid) and for top-level categories. For simple management, all content items automatically inherit the access configuration of a top-level category.<br />
<iframe loading="lazy" title="IncredibleDocs Pro - Content Access Control" width="750" height="422" src="https://www.youtube.com/embed/ud6jN7juse4?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe><br />
<strong>Design Tools</strong> – export, import, or rest all design settings for each knowledgebase instance.<br />
<iframe loading="lazy" title="IncredibleDocs Pro - Design Tools" width="750" height="422" src="https://www.youtube.com/embed/nXYA13dGobk?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe><br />
<strong>Analytics View</strong> – monitor and track performance KPIs for each knowledgebase based on the required timeframe, including KPIs about visitors, searches, ratings, and feedback. Perform ad-hoc analysis to identify content gaps and quality issues.<br />
<iframe loading="lazy" title="IncredibleDocs Pro - Analytics View" width="750" height="422" src="https://www.youtube.com/embed/frax6ai3tA4?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe><br />
<strong>Geo-location Enrichments</strong> – every time someone visits, rates, or searches, the generated analytics event will be enriched with a country location.<br />
https://youtu.be/aia9cHn9WF0</p>
<h4>Liked IncredibleDocs?</h4>
<ul>
<li>Learn more from our tutorials on <a href="https://www.youtube.com/channel/UCR2_qGSCSlb5YPzhmCNkxkw" rel="nofollow ugc">YouTube Channel</a>.</li>
<li>Or rate us on <a href="https://wordpress.org/plugins/incredibledocs/#reviews" rel="ugc">WordPress</a></li>
</ul>


IncredibleDocs – Let's Make an Incredible Knowledgebase Together

The ultimate knowledge base plugin: smart, fast, and flexible. Get started now!

emarket-design

Safiye Duman

<blockquote>
<p><strong>LIVE DEMO SITE</strong><br />
  <a href="https://kcentercom.emdplugins.com/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Starter Demo Site</a><br />
  Powerful | Easy to use | Beautiful</p>
</blockquote>
<p>Knowledge Center is an enterprise grade, powerful knowledge base software with best in class features and robust code base. Using Knowledge Center, organization can:</p>
<ul>
<li>Increase customer, partner, vendor or employee satisfaction by allowing easy access to information</li>
<li>Minimize support costs by creating a self-service community</li>
<li>Present consistent information flow to promote trust on your brand, products and content</li>
<li>Offer single source for all content for everyone to go to</li>
</ul>
<p>Knowledge Center Starter edition allows you to create and display accordion style, short articles where you can display FAQs, simple definitions and more. You can easily categorize information and display them on your site using shortcodes.</p>
<p><strong>Enterprise Knowledge Base Software – Compare it to Zendesk, Helpjuice, Confluence and others</strong></p>
<p>Knowledge Center Enterprise helps organizations create, organize, present content and get multidimensional insight on system performance.</p>
<p>Content authors(support agents) have their own pages and their bio can be displayed in each content they create using author boxes.</p>
<p>Using integrated, powerful Omnisearch, users can search all content including tweets, slides and more from a single location.</p>
<p>Fully featured and integrated content rating and social sharing system not only helps organizations measure popularity of content but also opens up channels to promote it.</p>
<blockquote>
<p><a href="https://emdplugins.com/plugins/knowledge-center-wordpress-plugin/?pk_campaign=knowledge-center-com&pk_kwd=readme-cta" rel="nofollow ugc">GET STARTED</a></p>
</blockquote>
<p><strong>Read More</strong></p>
<p>The following articles explain powerful features of Knowledge Center and how it can help your organization:</p>
<ul>
<li>
<p><a href="https://emdplugins.com/questions/what-are-the-benefits-of-using-wordpress-knowledge-base-solution/?pk_campaign=kcenter-ent-link&pk_kwd=wordpressorg-readme" rel="nofollow ugc">Learn the benefits of having Knowledge Center – Enterprise Knowledge Base</a></p>
</li>
<li>
<p><a href="https://emdplugins.com/questions/how-does-knowledge-center-omnisearch-work/?pk_campaign=kcenter-ent-link&pk_kwd=wordpressorg-readme" rel="nofollow ugc">Learn how Knowledge Center Omni Search work</a></p>
</li>
<li>
<p><a href="https://emdplugins.com/articles/enterprise-wordpress-creating-a-self-service-community/?pk_campaign=kcenter-ent-link&pk_kwd=wordpressorg-readme" rel="nofollow ugc">Learn how to create a self-service community using Knowledge Center Enterprise WordPress plugin</a></p>
</li>
</ul>
<p><strong>Watch Introduction Video</strong></p>
<p><iframe loading="lazy" title="Knowledge Center WordPress Plugin - Introduction" width="750" height="422" src="https://www.youtube.com/embed/5gMaLdkDzwQ?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<p><strong>Knowledge Center Playlist</strong></p>
<p><iframe loading="lazy" title="Knowledge Center WordPress plugin" width="750" height="422" src="https://www.youtube.com/embed/videoseries?list=PLxQpKElaVx8s3J822rO0cuLCIJKUfe-wP" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
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</ul>
<p><strong>Best Knowledge Base for WordPress – Knowledge Center Features</strong></p>
<ul>
<li><a href="https://emdplugins.com/knowledge-center-comments/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Comments: Foster Engagement and Collaboration</a></li>
<li><a href="https://emdplugins.com/knowledge-center-responsive-mobile-friendly/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Empower Customers on All Devices</a></li>
<li><a href="https://emdplugins.com/knowledge-center-centralize-your-knowledge-base/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Centralize Your Knowledge Base for Easy Access</a></li>
<li><a href="https://emdplugins.com/knowledge-center-get-instant-insight/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Smart Insights for Your Knowledge Base</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/knowledge-center-role-based-content-access/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Leveraging Role-Based Permissions and Workflows</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/knowledge-center-increase-agent-productivity/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Empower Support Teams: Enhance Knowledge Sharing with Knowledge Center</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/knowledge-center-drag-drop-ordering/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center: Streamline Content Organization with Drag & Drop Ordering</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/knowledge-center-article-attachments/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Attachments: Empower Customers with Downloadable Resources</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/knowledge-center-content-history/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Keep Track of Revisions for a Transparent Knowledge Base</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/knowledge-center-custom-fields/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Capture Unique Information for a Powerful Knowledge Base</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/knowledge-center-organize-your-knowledge-base/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Enhance User Experience: Tag and Categorize Your Knowledge Base for Success</a> – Premium feature</li>
<li><a href="https://emdplugins.com/knowledge-center-show-related-kb-content/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Leverage Related Content Suggestions in Knowledge Center</a> – Premium feature</li>
<li><a href="https://emdplugins.com/knowledge-center-easy-to-use-widgets/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Streamline Customer Journeys with Easy Access to Knowledge</a> – Premium feature</li>
<li><a href="https://emdplugins.com/knowledge-center-social-sharing/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Share Valuable Content with Social Media Integration</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/knowledge-center-engage-your-customers/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Empower Your Customers, Elevate Your Content: Knowledge Center</a> – Premium feature</li>
<li><a href="https://emdplugins.com/knowledge-center-media-embeds/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Integrate Multimedia with Knowledge Center</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/knowledge-center-create-custom-views/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Visualize Your Knowledge Base: Leverage Shortcodes for Customized Displays</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/knowledge-center-make-it-your-own/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Brand Your Knowledge Base for a Unified Customer Experience</a> – Premium feature</li>
<li><a href="https://emdplugins.com/knowledge-center-create-your-own-user-guides/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Build User Guides from Existing Knowledge Base Content</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/knowledge-center-beautiful-article-views/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Level Up Your Knowledge Base: Explore Attractive Content Layouts</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/knowledge-center-instant-answers/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Find Answers in a Flash: Knowledge Center’s Powerful Search</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/knowledge-center-provide-insight-with-articles/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Enhance User Engagement with Rich Media</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/knowledge-center-powerful-qa-or-glossary-views/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Q&A or Glossary for Tailored Information Access</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/knowledge-center-smart-search-and-columns-addon/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Gain User Insights: Enhance Your Knowledge Base with Smart Search</a> – Add-on (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/knowledge-center-import-export-addon/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Import/Export Addon: Seamless Content Migration</a> – Add-on (included both Pro and Ent)</li>
</ul>
<p><strong>PLUGIN LINKS</strong><br />
* <a href="https://kcentercom.emdplugins.com/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Starter Demo Site</a><br />
* <a href="https://docs.emdplugins.com/knowledge-center-community/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Starter Documentation</a><br />
* <a href="https://kcenter-pro.emdplugins.com/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Professional Demo Site</a><br />
* <a href="https://docs.emdplugins.com/knowledge-center-professional/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Professional Documentation</a><br />
* <a href="https://emdplugins.com/articles/kc-pro-wordpress-plugin-changelog/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Professional Changes</a><br />
* <a href="https://kcenter-ent.emdplugins.com/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Enterprise Demo Site</a><br />
* <a href="https://docs.emdplugins.com/knowledge-center-enterprise/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Enterprise Documentation</a><br />
* <a href="https://emdplugins.com/articles/kc-ent-wordpress-plugin-changelog/?pk_campaign=knowledge-center-com&pk_kwd=readme" rel="nofollow ugc">Knowledge Center Enterprise Changes</a></p>
<blockquote>
<p>This plugin’s code was generated by <a href="https://wpappstudio.com" rel="nofollow ugc">WP App Studio</a> Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like Knowledge Center using <a href="https://wpappstudio.com/quick-start/" rel="nofollow ugc">WP App Studio</a> plugin and sell its designs by <a href="https://wpappstudio.com/become-a-selldev-author/" rel="nofollow ugc">becoming a SellDev author</a> </p>
</blockquote>


Easy Accordion FAQ and Knowledge Base Software for WordPress

We've developed and use this plugin for clients who need to display short knowledge base entries in a collapsible view to better use screen space available. Highly recommended.

Simple yet effective way to display knowledge base articles

Best WordPress Accordion FAQ & Knowledge Base plugin. Help users find answers fast with a responsive, easy-to-use knowledge base.

IncredibleDocs – Let's Make an Incredible Knowledgebase Together vs Easy Accordion FAQ and Knowledge Base Software for WordPress