indigitall

Two solutions in one plugin: Communicate with your website visitors through:
✅ Instant Messaging Chat – Click to Chat
✅ Push notifications
This plugin helps you add a chat floating button to your website and send push notifications to subscribers based on location or interactions.
Use it to communicate with visitors and manage engagement from your WordPress admin.
<a href="https://indigitall.com/" rel="nofollow ugc">About es</a> | <a href="https://documentation.indigitall.com/docs/instant-chat" rel="nofollow ugc">Documentation</a>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/LeQviMuyhbs?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h4>What you can do with IURNY plugin</h4>
1.- INSTANT CHAT
⭐ 1.1 Insert a Instant Chat floating button on your website
⭐ 1.2 Set your ‘web Chat’ number and let your visitors contact you easily: 
📱 On mobile, launch web Chat Mobile app 
💻 On desktop, launch web Chat Desktop app or web Chat Web, 🤳 show QR Code to scan from phone
⭐ 1.3 We love freedom and flexibility. Set up and customize your Instant Chat: 
🤩 Decide the web position for the chat floating button 
🤩 Choose a color and we customize the entire visual theme of the widget. New! Upload your own brand image 
🤩 Define your core message writing the text for the bubble and welcome message on the chat and header 
🤩 Customize delay time selecting exactly when you want your new Instant Chat logo and chat window to display on the screen
⭐ 1.4 Analytics Integration: Automatically send events to Google Analytics, Google Tag Manager and Facebook Pixel when the user opens web Chat. Google Analytics 4 integration with the recommended “iurny_lead” event. You can also create your own custom events or add event parameters.
⭐ 1.5 Fast & Light: We only load what is needed. iurny is lightweight.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/jh3YdPkFFsw?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
2.- PUSH NOTIFICATIONS
Segment and send customized and automated messages according to location, behavior and profile.
⭐ 2.1 Send welcome message to new web visitors creating friendly user experiences and community feeling
⭐ 2.2 Segment your messages by geotargeting improving your business results
⭐ 2.3 Create call-to-action messages: Use custom CTAs to encourage visitors with customized offers and discounts including retargeting actions with reminder and promotional messages to recover abandoned carts
⭐ 2.4 Support customers and help them in the sales process with the product update information
⭐ 2.5 Keep in touch with your users building loyal relationships with them
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/488ifwvqv3M?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h4>⌁ FEATURES 👏</h4>
Automatic Notifications – Send web push notifications to customers every time you publish a new update, or you have a new offer. Or set up a reminder that gets automatically sent to them if they haven’t visited for a few days.
Targeting Segments – Send notifications to specific customers based on language, section, number of times they’ve visited your web, or even set up your own user attributes that you can target.
Supports Chrome (Desktop & Android), Safari (Mac OS X), Microsoft Edge (Desktop & Android), Opera (Desktop & Android), Firefox (Desktop & Android) and Samsung Browser (Android).
Real Time Analytics – See your notifications being delivered in real time and set up events for Google Analytics.
A/B Testing – Try out different messages to a smaller set of your visitors to figure out which messages are more effective and then send the more effective message to the rest of your visitors!
Scheduled Notifications – Schedule notifications to be delivered in the future.
Rich Media and personalized message – Connect to our console and use the full potential of our push technology. Include images, video and animated GIF within your messages.
<h4>Premium add-on</h4>
Extend the plugin with additional features:
CREATE SEVERAL AGENTS: The Premium add-on allows you to add multiple phone numbers and monitor their availability. If none of your agents are available, users can see when to expect an answer.
AVOID OVERLOADING: Reduce response delays by distributing chats among available agents.
<h4>⌁ HAVE YOUR SAY! 🤟</h4>
<ul>
<li>Please let us know all your comments and rate us with <a href="https://wordpress.org/plugins/indigitall-web-push-notifications/#reviews" rel="ugc">⭐⭐⭐⭐⭐</a>.</li>
<li>Help us with the <a href="https://translate.wordpress.org/projects/wp-plugins/indigitall-web-push-notifications/" rel="nofollow ugc">translation in your language</a></li>
<li>Keep an eye on the <a href="https://indigitall.com/en/blog/" rel="nofollow ugc">indigitall blog</a> with all news and latest marketing trends</li>
<li>Discover our solutions and <a href="https://documentation.indigitall.com/docs/introduction" rel="nofollow ugc">how to use them easily</a></li>
</ul>
<h3>External services</h3>
This plugin relies on external services provided by INDIGITALL to deliver Web Push notification and analytics functionality. Below is a detailed description of each service, what data is sent, when it’s sent, and links to the relevant terms of service and privacy policies.
<h4>1. INDIGITALL API Services</h4>
Service Provider: INDIGITALL 
Service Website: <a href="https://indigitall.com" rel="nofollow ugc">https://indigitall.com</a>
<h4>1.1 Main API (api.indigitall.com)</h4>
<ul>
<li>Purpose: User authentication, account management, and campaign management for Web Push notifications.</li>
<li>When it’s used: When you log in to the plugin, create an account, or manage notification campaigns from the WordPress admin panel.</li>
<li>Data sent:
<ul>
<li>Email address and password (for authentication)</li>
<li>User domain preference</li>
<li>Campaign data (title, message, target audience)</li>
<li>Application configuration settings</li>
</ul>
</li>
</ul>
<h4>1.2 Device API (device-api.indigitall.com)</h4>
<ul>
<li>Purpose: Device registration and management for Web Push notifications.</li>
<li>When it’s used: When a visitor to your website subscribes to push notifications.</li>
<li>Data sent:
<ul>
<li>Device ID (unique identifier generated by the browser)</li>
<li>Browser information</li>
<li>Push subscription endpoint</li>
<li>User preferences (e.g., notification topics)</li>
<li>Location data (only if the user grants permission)</li>
</ul>
</li>
</ul>
<h4>1.3 In-App API (inapp-api.indigitall.com)</h4>
<ul>
<li>Purpose: Delivery of in-app messages and content to website visitors.</li>
<li>When it’s used: When displaying personalized messages or content to users who have subscribed.</li>
<li>Data sent:
<ul>
<li>Device ID</li>
<li>Application key</li>
<li>User interaction events</li>
</ul>
</li>
</ul>
<h4>1.4 Inbox API (inbox-api.indigitall.com)</h4>
<ul>
<li>Purpose: Message inbox functionality for storing and retrieving notification history.</li>
<li>When it’s used: When users access their notification history.</li>
<li>Data sent:
<ul>
<li>Device ID</li>
<li>Application key</li>
<li>Message read/unread status</li>
</ul>
</li>
</ul>
<h4>1.5 Analytics API (wpdata.indigitall.com)</h4>
<ul>
<li>Purpose: Collect anonymous usage statistics to improve the plugin.</li>
<li>When it’s used: During plugin activation, deactivation, and certain configuration changes.</li>
<li>Data sent:
<ul>
<li>WordPress version</li>
<li>PHP version</li>
<li>Plugin version</li>
<li>Site URL (anonymized)</li>
<li>Anonymous usage events (e.g., “plugin activated”, “settings changed”)</li>
</ul>
</li>
</ul>
<h4>2. Web Chat Service</h4>
<ul>
<li>Purpose: Provides WhatsApp integration for live chat functionality.</li>
<li>When it’s used: When visitors click the WhatsApp chat button on your website.</li>
<li>Data sent: This feature redirects users to WhatsApp with your configured phone number. No data is sent to INDIGITALL servers. All communication occurs directly through WhatsApp.</li>
<li>Note: WhatsApp integration is subject to <a href="https://www.whatsapp.com/legal/" rel="nofollow ugc">WhatsApp’s Terms of Service</a> and <a href="https://www.whatsapp.com/legal/privacy-policy" rel="nofollow ugc">WhatsApp’s Privacy Policy</a>.</li>
</ul>
<h4>3. Third-Party IP Geolocation Service</h4>
<ul>
<li>Service: ipinfo.io</li>
<li>Purpose: Determine the visitor’s country for analytics purposes.</li>
<li>When it’s used: During certain administrative operations to identify the user’s location.</li>
<li>Data sent: IP address</li>
<li>Terms of Service: <a href="https://ipinfo.io/terms-of-service" rel="nofollow ugc">https://ipinfo.io/terms-of-service</a></li>
<li>Privacy Policy: <a href="https://ipinfo.io/privacy-policy" rel="nofollow ugc">https://ipinfo.io/privacy-policy</a></li>
</ul>
Note on Privacy: All INDIGITALL services comply with GDPR and data protection regulations. For detailed information about data handling and privacy practices, please visit <a href="https://indigitall.com/en/privacy-policy/" rel="nofollow ugc">https://indigitall.com/en/privacy-policy/</a> or contact support@indigitall.com.
<h3>JavaScript Components in Distribution</h3>
This plugin includes JavaScript files from external and proprietary sources. Details for each distributed file are documented below:
<h4>1. INDIGITALL Service Components — serviceware (sdk.min.js and worker.min.js)</h4>
<ul>
<li>Purpose: These files are the client-side runtime of the INDIGITALL Web Push notification service. They handle device registration, push subscription management, and notification delivery by connecting to the external INDIGITALL platform.</li>
<li>Distributed files: <code>public/views/webPush/js/sdk.min.js</code> and <code>public/views/webPush/js/worker.min.js</code></li>
<li>Documentation: <a href="https://documentation.indigitall.com/reference/sdk-setup" rel="nofollow ugc">https://documentation.indigitall.com/reference/sdk-setup</a></li>
<li>Source availability: These are runtime components of the INDIGITALL SaaS platform (serviceware). They connect to and operate through the external INDIGITALL push notification service, similar to how other serviceware plugins (e.g., Disqus, YouTube embeds) include client-side runtime files from their respective platforms. The source code is maintained internally by INDIGITALL as part of their commercial service infrastructure.</li>
<li>License: Proprietary — provided by INDIGITALL as part of their SaaS service</li>
</ul>
<h4>2. External Open-Source Component (qrcode-v2.js)</h4>
<ul>
<li>Distributed file: <code>includes/qr-code/qrcode-v2.js</code></li>
<li>Purpose: Generates QR codes for the WhatsApp Web integration feature, allowing desktop users to scan and open WhatsApp on their mobile devices.</li>
<li>Human-readable code: The distributed file is included in readable (non-minified) form.</li>
<li>Source Code Repository: <a href="https://github.com/davidshimjs/qrcodejs" rel="nofollow ugc">https://github.com/davidshimjs/qrcodejs</a></li>
<li>License: MIT License</li>
<li>Note: This is a well-known open-source library for QR code generation.</li>
</ul>
Note: All distributed files are reviewed and updated as part of plugin releases.

IURNY by INDIGITALL – Instant Chat, Web Push Notifications

Two solutions in one plugin: add a chat button and send web push notifications on mobile and desktop.

Andrey Tselischev

Chaport is a modern live chat and chatbot solution designed to help you communicate with your website visitors easily and effectively. It combines real-time messaging, chat automation, multi-channel support, and powerful operator tools in a clean, intuitive interface.
More than 30,000 teams worldwide use Chaport to improve customer communication and streamline support, and the product is well-rated on platforms such as <a href="https://www.capterra.com/p/164545/Chaport-Live-Chat/" rel="nofollow ugc">Capterra</a> and <a href="https://www.g2.com/products/chaport-live-chat/reviews" rel="nofollow ugc">G2</a>.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/v2uDN4X_kDs?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h3>24/7 CUSTOMER SUPPORT</h3>
Provide timely assistance using live chat and chatbots. Automated replies help you stay available around the clock, while operators can step in whenever human interaction is needed.
<h3>MULTI-CHANNEL COMMUNICATION</h3>
Handle all incoming messages in one place. Let your customers reach you through their preferred communication channel — whether it’s live chat, Facebook, Telegram, Viber, or email.
<h3>IMPROVED CUSTOMER EXPERIENCE</h3>
Deliver consistent, high-quality support using a combination of live chat and chatbots. Chatbots help with routine questions, reduce operator workload, and free your team to focus on more complex requests.
<h3>LEAD GENERATION & QUALIFICATION</h3>
Engage visitors with targeted auto-invitations based on specified rules. Collect essential contact details using a pre-chat form or request them during a chatbot conversation. Start meaningful conversations with visitors who show interest and convert them into leads.
<h3>INCREASED SALES</h3>
Reach out to customers at key moments — for example, on the checkout page — using automated messages. Assist them in completing their purchase via live chat or allow your chatbot to guide them through common questions.
<h3>WORKFLOW AUTOMATION</h3>
Connect Chaport to your existing tools via API or Zapier. Automatically transfer collected data to your CRM, email service, task manager, or any other system you use.
<h3>RELIABLE CUSTOMER COMMUNICATION</h3>
Quality support is an essential part of a great customer experience. When customers receive timely and helpful assistance, they are more likely to stay with your business and recommend it to others. Live chat and chatbots help you provide fast, high-quality support, build trust, and strengthen customer loyalty.
<h3>Why Chaport is a great solution for your website:</h3>
<ul>
<li>
Easy installation 
Getting started takes only a few minutes. Once installed, the chat widget becomes visible on your website, and you can immediately begin communicating with visitors.
</li>
<li>
Intuitive interface 
Chaport is designed to be simple and easy to use. You can quickly learn how to manage chats, configure chatbots, and customize settings without spending extra time on onboarding.
</li>
<li>
Customization 
Adjust the chat widget to match your branding. You can choose the colors, add a background, change the position, and fine-tune other settings to match your website design.
</li>
<li>
Understanding your customers 
Chaport helps you better understand your visitors. Collect visitor info or conduct a survey using a pre-chat form, see what users are typing in real time with typing insights, and view the pages they browse while chatting.
</li>
<li>
Simple and transparent pricing 
Chaport offers simple and fixed pricing where you don’t need to pay for each operator. You can choose from three plans: Free (2 operators), Pro (4 operators), and Unlimited (unlimited operators). You can stay on the Free plan forever or upgrade at any time to unlock more functionality
</li>
<li>
Powerful Free plan 
Even on the Free plan, you get key features such as unlimited chats, multilingual widget, in-chat email request, reports, and more — everything needed to improve communication with your visitors.
</li>
</ul>
<h3>KEY FEATURES</h3>
<ul>
<li>Mobile-friendly widget: install a premium-looking live chat widget that works great on mobile.</li>
<li>Desktop apps: download desktop apps for macOS and Windows to work from your computer.</li>
<li>Mobile apps: receive and answer chats from anywhere with full-featured mobile apps for iOS and Android.</li>
<li>Chatbots: create chatbots to automate your customer service, boost conversion, and capture more leads.</li>
<li>Easy-to-use scenario editor: quickly build chatbot scenarios without any coding skills.</li>
<li>Transfer to operator: a chatbot can transfer chats to a live chat operator if the query is too complex.</li>
<li>Group chats: operators can invite another operator or join someone else’s chat to assist each other.</li>
<li>Teams: organize your operators into teams based on their roles, such as Support, Sales, or Marketing.</li>
<li>Assignment rules: automatically assign chats to the right operators or teams based on language, page URL, visitor location, message text, and other conditions.</li>
<li>Auto-invitations: engage visitors who have questions and encourage them to start a conversation via live chat.</li>
<li>Offline messages: receive messages when all operators are offline and send replies even if the visitor has already left the website.</li>
<li>Multilingual chat widget: the widget automatically switches to the visitor’s preferred language.</li>
<li>Saved replies: create answer templates for common visitor questions to provide faster customer service.</li>
<li>File sending: exchange screenshots, documents, and other files with your visitors.</li>
<li>Emoji: make communication more expressive with emoji support.</li>
<li>Typing insights: see what visitors are typing and read messages before they are sent to respond more quickly.</li>
<li>Visitor ban: block unwanted visitors if necessary.</li>
<li>Unlimited chats: no limitations on the number of chats, even on the Free plan.</li>
<li>Unlimited history: browse previous conversations with all associated visitor information.</li>
<li>Search: quickly find the information you need in your chat history.</li>
<li>Reports: track served and missed chats and see how much time operators spend online; generate on-demand reports for more detailed insights.</li>
<li>Unlimited websites: use Chaport live chat and chatbots on multiple websites.</li>
<li>Integrations with email and social media: receive messages from multiple channels and answer them in Chaport.</li>
<li>API and 3,000+ integrations via Zapier: automate workflows and increase productivity.</li>
<li>Customization: adjust the chat widget appearance to match your website design.</li>
<li>Chat transfer: transfer chats to other specialists if the query is not within your area of expertise.</li>
<li>Automatic email address request: automatically request a visitor’s email after they send their first message.</li>
<li>Pre-chat form: collect visitor information or conduct a short survey before a chat starts.</li>
<li>Visitor info: view visitor details such as name, phone number, email, language, location, and more.</li>
<li>Notifications: receive notifications about new messages via desktop, browser, mobile, or email.</li>
<li>Read receipts: see message statuses indicating when a message was sent and read.</li>
<li>Message editing and deletion: edit or delete messages to correct previously provided information.</li>
<li>Notes: leave internal notes about visitors for future reference.</li>
<li>Chat transcripts: send chat transcripts to email for archiving or sharing with customers.</li>
</ul>
<h3>GETTING STARTED WITH CHAPORT LIVE CHAT & CHATBOTS</h3>
To start using Chaport Live Chat, you need to create an account. It is fast and free, with no credit card required. Once your account is activated, you can install the chat widget on your website. The installation of the WordPress plugin takes only a moment.
After installation, the live chat widget will appear on your website, and you’ll be ready to communicate with your visitors. In your account, you can configure live chat settings — add operators, upload photos, customize the widget, create auto-invitations, build chatbots, and use all the available tools to enhance your customer experience.
<h3>USE ONE ACCOUNT FOR MULTIPLE WEBSITES</h3>
You can install the Chaport chat widget on as many websites as you need on any plan, including the Free plan. Manage all your live chats in a single Chaport app. The website from which a chat originates is shown in the Visitor Info section. You can keep a consistent widget design across your sites or customize the appearance for each URL individually.
<h3>MANAGING THE ACCOUNT</h3>
You can assign roles to your operators and specify their permissions. An operator can have one of two roles:
<ul>
<li>Operator — receives live chats, sees other operators’ chats, and views reports.</li>
<li>Administrator — has all Operator permissions plus access to account settings (customizing the widget, adding operators, etc.).</li>
</ul>
The user who first registers a Chaport account automatically becomes the Administrator and Account Owner. This user cannot be deleted, and their role always remains the same. The account owner can choose a pricing plan and manage billing.
<h3>LIVE CHAT & CHATBOTS</h3>
Boost your website’s productivity using the combination of live chat and chatbots. Communicate with visitors in real time and provide 24/7 support through automated replies.
Chaport includes a simple, fully functional chatbot builder. Creating a chatbot is easy — no coding required. Add a new bot, define the triggers, and build the scenario.
With Chaport bots, you can provide information, answer questions, request visitor details, or transfer the conversation to a live chat operator when needed.
<h3>CHAPORT AND GDPR</h3>
The GDPR is a data protection law created to protect the personal data of EU citizens and increase the responsibilities of organizations that process such data. Even if you are not located in the EU, the GDPR applies if you handle the personal data of EU citizens.
To help you use Chaport Live Chat and chatbots in a GDPR-compliant way, we provide the necessary tools:
<ul>
<li>Chat deletion and export</li>
<li>Account deletion and export</li>
<li>Legal text in the live chat widget to inform visitors how you use their personal data</li>
<li>Marketing permission request </li>
<li>Data processing addendum that can be signed at your request</li>
<li>GDPR-friendly legal documents</li>
</ul>
<h3>AFFILIATE PROGRAM</h3>
You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers the highest commissions on the market – you will get 35% of recurring lifetime payments from referred customers.
You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers a 35% recurring lifetime commission for referred customers. <a href="https://www.chaport.com/affiliates" rel="nofollow ugc">Join and start earning now!</a>
<h3>SUPPORTED LANGUAGES</h3>
Chaport offers a multilingual live chat widget to facilitate communication across countries. 
The widget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 31 languages:
🇦🇿 Azerbaijani 
🇧🇦 Bosnian 
🇨🇳 Chinese (Simplified) 
🇨🇳 Chinese (Traditional) 
🇨🇿 Czech 
🇩🇰 Danish 
🇳🇱 Dutch 
🇺🇸 English 
🇪🇪 Estonian 
🇫🇮 Finnish 
🇫🇷 French 
🇩🇪 German 
🇬🇷 Greek 
🇭🇺 Hungarian 
🇮🇩 Indonesian 
🇮🇹 Italian 
🇱🇻 Latvian 
🇱🇹 Lithuanian 
🇳🇴 Norwegian 
🇵🇱 Polish 
🇧🇷 Portuguese 
🇷🇺 Russian 
🇷🇸 Serbian 
🇸🇰 Slovak 
🇸🇮 Slovenian 
🇪🇸 Spanish 
🇸🇪 Swedish 
🇹🇷 Turkish 
🇺🇦 Ukrainian 
🇻🇳 Vietnamese 
🏴󠁧󠁢󠁷󠁬󠁳󠁿 Welsh
The Chaport app for operators is available in 4 languages:
🇺🇸 English 
🇩🇪 German 
🇷🇺 Russian 
🇪🇸 Spanish
<h3>SUPPORT</h3>
Find the detailed instructions in our <a href="https://www.chaport.com/help" rel="nofollow ugc">Knowledge Base</a>. Couldn’t find the answer? Our support team will be happy to help you!
<ul>
<li>Send us a message via our live chat on <a href="https://www.chaport.com" rel="nofollow ugc">chaport.com</a>.</li>
<li>Contact us via email: <a href="mailto:info@chaport.com" rel="nofollow ugc">info@chaport.com</a>.</li>
</ul>
<h3>LEGAL</h3>
For more detailed information about our policies, please visit our website:
<ul>
<li><a href="https://www.chaport.com/terms" rel="nofollow ugc">Terms and Conditions</a></li>
<li><a href="https://www.chaport.com/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>

Chaport — Live Chat & Chatbots

Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.

IURNY by INDIGITALL – Instant Chat, Web Push Notifications vs Chaport — Live Chat & Chatbots