indigitall

Two solutions in one plugin: Communicate with your website visitors through:
✅ Instant Messaging Chat – Click to Chat
✅ Push notifications
This plugin helps you add a chat floating button to your website and send push notifications to subscribers based on location or interactions.
Use it to communicate with visitors and manage engagement from your WordPress admin.
<a href="https://indigitall.com/" rel="nofollow ugc">About es</a> | <a href="https://documentation.indigitall.com/docs/instant-chat" rel="nofollow ugc">Documentation</a>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/LeQviMuyhbs?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h4>What you can do with IURNY plugin</h4>
1.- INSTANT CHAT
⭐ 1.1 Insert a Instant Chat floating button on your website
⭐ 1.2 Set your ‘web Chat’ number and let your visitors contact you easily: 
📱 On mobile, launch web Chat Mobile app 
💻 On desktop, launch web Chat Desktop app or web Chat Web, 🤳 show QR Code to scan from phone
⭐ 1.3 We love freedom and flexibility. Set up and customize your Instant Chat: 
🤩 Decide the web position for the chat floating button 
🤩 Choose a color and we customize the entire visual theme of the widget. New! Upload your own brand image 
🤩 Define your core message writing the text for the bubble and welcome message on the chat and header 
🤩 Customize delay time selecting exactly when you want your new Instant Chat logo and chat window to display on the screen
⭐ 1.4 Analytics Integration: Automatically send events to Google Analytics, Google Tag Manager and Facebook Pixel when the user opens web Chat. Google Analytics 4 integration with the recommended “iurny_lead” event. You can also create your own custom events or add event parameters.
⭐ 1.5 Fast & Light: We only load what is needed. iurny is lightweight.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/jh3YdPkFFsw?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
2.- PUSH NOTIFICATIONS
Segment and send customized and automated messages according to location, behavior and profile.
⭐ 2.1 Send welcome message to new web visitors creating friendly user experiences and community feeling
⭐ 2.2 Segment your messages by geotargeting improving your business results
⭐ 2.3 Create call-to-action messages: Use custom CTAs to encourage visitors with customized offers and discounts including retargeting actions with reminder and promotional messages to recover abandoned carts
⭐ 2.4 Support customers and help them in the sales process with the product update information
⭐ 2.5 Keep in touch with your users building loyal relationships with them
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/488ifwvqv3M?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h4>⌁ FEATURES 👏</h4>
Automatic Notifications – Send web push notifications to customers every time you publish a new update, or you have a new offer. Or set up a reminder that gets automatically sent to them if they haven’t visited for a few days.
Targeting Segments – Send notifications to specific customers based on language, section, number of times they’ve visited your web, or even set up your own user attributes that you can target.
Supports Chrome (Desktop & Android), Safari (Mac OS X), Microsoft Edge (Desktop & Android), Opera (Desktop & Android), Firefox (Desktop & Android) and Samsung Browser (Android).
Real Time Analytics – See your notifications being delivered in real time and set up events for Google Analytics.
A/B Testing – Try out different messages to a smaller set of your visitors to figure out which messages are more effective and then send the more effective message to the rest of your visitors!
Scheduled Notifications – Schedule notifications to be delivered in the future.
Rich Media and personalized message – Connect to our console and use the full potential of our push technology. Include images, video and animated GIF within your messages.
<h4>Premium add-on</h4>
Extend the plugin with additional features:
CREATE SEVERAL AGENTS: The Premium add-on allows you to add multiple phone numbers and monitor their availability. If none of your agents are available, users can see when to expect an answer.
AVOID OVERLOADING: Reduce response delays by distributing chats among available agents.
<h4>⌁ HAVE YOUR SAY! 🤟</h4>
<ul>
<li>Please let us know all your comments and rate us with <a href="https://wordpress.org/plugins/indigitall-web-push-notifications/#reviews" rel="ugc">⭐⭐⭐⭐⭐</a>.</li>
<li>Help us with the <a href="https://translate.wordpress.org/projects/wp-plugins/indigitall-web-push-notifications/" rel="nofollow ugc">translation in your language</a></li>
<li>Keep an eye on the <a href="https://indigitall.com/en/blog/" rel="nofollow ugc">indigitall blog</a> with all news and latest marketing trends</li>
<li>Discover our solutions and <a href="https://documentation.indigitall.com/docs/introduction" rel="nofollow ugc">how to use them easily</a></li>
</ul>
<h3>External services</h3>
This plugin relies on external services provided by INDIGITALL to deliver Web Push notification and analytics functionality. Below is a detailed description of each service, what data is sent, when it’s sent, and links to the relevant terms of service and privacy policies.
<h4>1. INDIGITALL API Services</h4>
Service Provider: INDIGITALL 
Service Website: <a href="https://indigitall.com" rel="nofollow ugc">https://indigitall.com</a>
<h4>1.1 Main API (api.indigitall.com)</h4>
<ul>
<li>Purpose: User authentication, account management, and campaign management for Web Push notifications.</li>
<li>When it’s used: When you log in to the plugin, create an account, or manage notification campaigns from the WordPress admin panel.</li>
<li>Data sent:
<ul>
<li>Email address and password (for authentication)</li>
<li>User domain preference</li>
<li>Campaign data (title, message, target audience)</li>
<li>Application configuration settings</li>
</ul>
</li>
</ul>
<h4>1.2 Device API (device-api.indigitall.com)</h4>
<ul>
<li>Purpose: Device registration and management for Web Push notifications.</li>
<li>When it’s used: When a visitor to your website subscribes to push notifications.</li>
<li>Data sent:
<ul>
<li>Device ID (unique identifier generated by the browser)</li>
<li>Browser information</li>
<li>Push subscription endpoint</li>
<li>User preferences (e.g., notification topics)</li>
<li>Location data (only if the user grants permission)</li>
</ul>
</li>
</ul>
<h4>1.3 In-App API (inapp-api.indigitall.com)</h4>
<ul>
<li>Purpose: Delivery of in-app messages and content to website visitors.</li>
<li>When it’s used: When displaying personalized messages or content to users who have subscribed.</li>
<li>Data sent:
<ul>
<li>Device ID</li>
<li>Application key</li>
<li>User interaction events</li>
</ul>
</li>
</ul>
<h4>1.4 Inbox API (inbox-api.indigitall.com)</h4>
<ul>
<li>Purpose: Message inbox functionality for storing and retrieving notification history.</li>
<li>When it’s used: When users access their notification history.</li>
<li>Data sent:
<ul>
<li>Device ID</li>
<li>Application key</li>
<li>Message read/unread status</li>
</ul>
</li>
</ul>
<h4>1.5 Analytics API (wpdata.indigitall.com)</h4>
<ul>
<li>Purpose: Collect anonymous usage statistics to improve the plugin.</li>
<li>When it’s used: During plugin activation, deactivation, and certain configuration changes.</li>
<li>Data sent:
<ul>
<li>WordPress version</li>
<li>PHP version</li>
<li>Plugin version</li>
<li>Site URL (anonymized)</li>
<li>Anonymous usage events (e.g., “plugin activated”, “settings changed”)</li>
</ul>
</li>
</ul>
<h4>2. Web Chat Service</h4>
<ul>
<li>Purpose: Provides WhatsApp integration for live chat functionality.</li>
<li>When it’s used: When visitors click the WhatsApp chat button on your website.</li>
<li>Data sent: This feature redirects users to WhatsApp with your configured phone number. No data is sent to INDIGITALL servers. All communication occurs directly through WhatsApp.</li>
<li>Note: WhatsApp integration is subject to <a href="https://www.whatsapp.com/legal/" rel="nofollow ugc">WhatsApp’s Terms of Service</a> and <a href="https://www.whatsapp.com/legal/privacy-policy" rel="nofollow ugc">WhatsApp’s Privacy Policy</a>.</li>
</ul>
<h4>3. Third-Party IP Geolocation Service</h4>
<ul>
<li>Service: ipinfo.io</li>
<li>Purpose: Determine the visitor’s country for analytics purposes.</li>
<li>When it’s used: During certain administrative operations to identify the user’s location.</li>
<li>Data sent: IP address</li>
<li>Terms of Service: <a href="https://ipinfo.io/terms-of-service" rel="nofollow ugc">https://ipinfo.io/terms-of-service</a></li>
<li>Privacy Policy: <a href="https://ipinfo.io/privacy-policy" rel="nofollow ugc">https://ipinfo.io/privacy-policy</a></li>
</ul>
Note on Privacy: All INDIGITALL services comply with GDPR and data protection regulations. For detailed information about data handling and privacy practices, please visit <a href="https://indigitall.com/en/privacy-policy/" rel="nofollow ugc">https://indigitall.com/en/privacy-policy/</a> or contact support@indigitall.com.
<h3>JavaScript Components in Distribution</h3>
This plugin includes JavaScript files from external and proprietary sources. Details for each distributed file are documented below:
<h4>1. INDIGITALL Service Components — serviceware (sdk.min.js and worker.min.js)</h4>
<ul>
<li>Purpose: These files are the client-side runtime of the INDIGITALL Web Push notification service. They handle device registration, push subscription management, and notification delivery by connecting to the external INDIGITALL platform.</li>
<li>Distributed files: <code>public/views/webPush/js/sdk.min.js</code> and <code>public/views/webPush/js/worker.min.js</code></li>
<li>Documentation: <a href="https://documentation.indigitall.com/reference/sdk-setup" rel="nofollow ugc">https://documentation.indigitall.com/reference/sdk-setup</a></li>
<li>Source availability: These are runtime components of the INDIGITALL SaaS platform (serviceware). They connect to and operate through the external INDIGITALL push notification service, similar to how other serviceware plugins (e.g., Disqus, YouTube embeds) include client-side runtime files from their respective platforms. The source code is maintained internally by INDIGITALL as part of their commercial service infrastructure.</li>
<li>License: Proprietary — provided by INDIGITALL as part of their SaaS service</li>
</ul>
<h4>2. External Open-Source Component (qrcode-v2.js)</h4>
<ul>
<li>Distributed file: <code>includes/qr-code/qrcode-v2.js</code></li>
<li>Purpose: Generates QR codes for the WhatsApp Web integration feature, allowing desktop users to scan and open WhatsApp on their mobile devices.</li>
<li>Human-readable code: The distributed file is included in readable (non-minified) form.</li>
<li>Source Code Repository: <a href="https://github.com/davidshimjs/qrcodejs" rel="nofollow ugc">https://github.com/davidshimjs/qrcodejs</a></li>
<li>License: MIT License</li>
<li>Note: This is a well-known open-source library for QR code generation.</li>
</ul>
Note: All distributed files are reviewed and updated as part of plugin releases.

IURNY by INDIGITALL – Instant Chat, Web Push Notifications

Two solutions in one plugin: add a chat button and send web push notifications on mobile and desktop.

Click4Assistance

WordPress Live Chat Plugin from the leading UK provider
Click4Assistance has been providing live chat plugin for websites to UK businesses for over 2 decades. If you’re looking to drive more sales or offer better support, our expertise and experience will ensure a successful live chat, chatbot or AI agent implementation, using this wordpress live chat plugin.
This extension will add a small piece of script to your website, providing a wordpress live chat plugin together with all the functionality the Click4Assistance solution can offer.
<a href="https://www.click4assistance.co.uk" rel="nofollow ugc">https://www.click4assistance.co.uk</a>

Live Chat Website Plugin
All data including chat transcripts are stored in a UK data centre conforming to UK and EU regulations including GDPR, Cyber Essential Plus and ISO27001.
Phone, email and live chat with your account manager and our support team working in UK time zones.
Click4Assistance is the preferred chat provider used by many UK organisations including finance, retail, healthcare and the public sector.

Proactively Engage & Monitor Visitors
Don’t just wait for your website visitors to start a chat; using your live chat website plugin configure proactive rules and automatically engage with visitors on your website based on pages viewed and duration, increase chat uptake by 300%.
Monitor visitors on your website in real-time and manually send a chat invitation, access a variety of reports to understand the performance of your website and its communications.

Fully Customisable
This wordpress live chat plugin allows you to completely configure and customise your live chat windows and buttons like no other solution, full access to the HTML, CSS and JavaScript. Ensure your chat facility includes your branding, colour scheme and gathers the information before, during and after the conversion that your organisation requires.
Designed to work on PC, tablet and phones and all major browsers

One Complete Communication Solution
Not only does Click4Assistance provide a live chat plugin for your website; this extension also allows multiple tools to be easily added to your website, including:
<ul>
<li>Chatbots and AI Agents – Build a conversational chatbot with our easy-to-use drag-and-drop bot builder, Coni, for quick, reliable answers, or train our AI-powered assistant, Arti, to engage in deeper discussions, backed by ChatGPT with hand-off and transfer facility to a real agent.</li>
<li>Video Chat – 1 or 2-way voice and video communications</li>
<li>Chat Rooms – Offer virtual conferences, open days, webinars and product launches </li>
<li>Click2Call – Allow visitors to request a FREE phone call, instantly connecting them to your team over the normal phone network.</li>
<li>Promotions (also known as popups) – Automatically present an image to your visitors, sharing latest products, special deals or important news, and redirect them to the relevant page.</li>
<li>Social Media Integration – Collate messages from various solutions including Facebook and WhatsApp all in one solution</li>
</ul>
Details of the online chat software can be found: <a href="https://www.click4assistance.co.uk/software" rel="nofollow ugc">https://www.click4assistance.co.uk/software</a>

Pricing and Packages
Free trial available
Starting from as little as £19.95/month – <a href="https://www.click4assistance.co.uk/live-chat-software-prices" rel="nofollow ugc">https://www.click4assistance.co.uk/live-chat-software-prices</a>
No setup fees, no hidden charges, just a 30 day rolling agreement
Testimonials
“I found this wordpress live chat plugin to be very user friendly and easy to use. The different functionality such as the spell check helped our business to provide professional, courteous and friendly responses to all our clients. All team members find it easy navigate using the Click4Assistance solution and using the canned responses has helped to speed up the response times during our conversations.”
“Click4Assistance has enabled us to offer immediate support to our customer base, its very easy to install and simple to understand. On the few occasions we have needed support the team at Click4Assistance have always been approachable, friendly and most of all helpful with their guidance and advice.”
“We have only been using this live chat plugin for our website for a short time, but already have seen increased conversions and generation of bespoke leads that we could have missed without this facility.”
About Click4Assistance
Established in the UK at the inception of the Live Chat concept, Click4Assistance was one of the first, ground-breaking companies to introduce a wordpress live chat plugin.
For over 20 years we have been successfully providing Live Chat and Web Chat solutions to SME and corporate organisations; feedback from our customers has guided the development and expansion of the solution.
Click4Assistance offers a fully flexible, versatile and customisable solution ensuring a seamless fit with your website. Constant R&D ensures we stay one step ahead of your visitors’ expectations and you’re armed with the very latest technology.
<h3>Arbitrary section</h3>

Live Chat by Click4Assistance UK

Wordpress Live Chat Plugin by Click4Assistance UK provider of Web Chat, Chatbot and AI Agent Software – 24/7 omnichannel communication with customers.

IURNY by INDIGITALL – Instant Chat, Web Push Notifications vs Live Chat by Click4Assistance UK