inqiro

inqiro is an AI-powered chatbot that reads your WordPress website and answers visitor questions based on your actual content. No manual training, no copy-pasting FAQs – just install, activate, and let it learn your site automatically.
<h4>How It Works</h4>
<ol>
<li>Crawl – inqiro scans your pages, posts, and WooCommerce products</li>
<li>Understand – Content is converted into AI-readable embeddings</li>
<li>Answer – Visitors ask questions and get accurate answers from your content</li>
</ol>
<h4>Key Features</h4>
<ul>
<li>Automatic content crawling – Pages, posts, and WooCommerce products</li>
<li>AI-powered answers – Based on your actual website content, not hallucinations</li>
<li>Chat widget – Clean, modern design that matches your brand colors</li>
<li>Conversation history – Review all chat conversations in your dashboard</li>
<li>Multilingual – Supports German, English, and auto-detection</li>
<li>Tone settings – Formal, casual, or friendly conversation style</li>
<li>Custom instructions – Tell the AI how to behave on your site</li>
<li>GDPR-ready – Consent dialogs, data retention controls, AI disclosure</li>
<li>Mobile responsive – Works perfectly on all devices</li>
<li>Lightweight – No jQuery dependency, minimal CSS footprint</li>
</ul>
<h4>Pro Features</h4>
<ul>
<li>Unlimited pages and monthly chats</li>
<li>Lead capture from conversations</li>
<li>Proactive chat messages – opens chat panel with typing animation</li>
<li>Inactivity timer – open chat after configurable idle time on any page</li>
<li>Exit intent trigger – catch leaving visitors with a custom message</li>
<li>Remove inqiro branding</li>
<li>Show content sources in answers</li>
<li>Suggested quick-reply buttons</li>
<li>Voice input via Web Speech API</li>
<li>Geographic analytics – see where your visitors chat from</li>
<li>Visual analytics dashboard – Chart.js charts for chat volume, sentiment, feedback, and top pages</li>
<li>Weekly email report with chat statistics</li>
</ul>
<h4>Business Features</h4>
<ul>
<li>Use your own OpenAI or Anthropic API key</li>
<li>Choose your preferred AI provider and model</li>
<li>Custom CSS for full widget styling control</li>
<li>WooCommerce Shopping Assistant with product cards</li>
<li>Abandoned cart recovery – nudge visitors with items in their cart</li>
<li>Appointment booking integration – CTA button linked to external booking tools</li>
<li>Conversation handoff to human agents with automatic trigger</li>
<li>WhatsApp handoff notification – Click-to-Chat link in email, chat, and admin</li>
<li>Contact forms in chat – form builder with keyword triggers and email notifications</li>
<li>A/B testing – test greetings, tones, and proactive messages with significance tracking</li>
<li>Sentiment analysis and content gap detection</li>
<li>Conversion tracking</li>
<li>Business hours configuration</li>
</ul>
<h4>WooCommerce Integration</h4>
When WooCommerce is active, inqiro automatically crawls your products (including prices, images, and descriptions) and can recommend products with interactive cards that include “Add to Cart” buttons.
<h3>Third-Party Services</h3>
This plugin connects to external services to function:
inqiro License Server (inqiro.de) 
The plugin communicates with the inqiro license server for license validation, usage tracking, and AI request proxying. Chat messages are transmitted to this server for processing.
<ul>
<li>Service: https://inqiro.de</li>
<li>Privacy Policy: https://inqiro.de/datenschutz/</li>
<li>Terms of Service: https://inqiro.de/nutzungsbedingungen/</li>
</ul>
OpenAI (default AI provider) 
Chat messages are forwarded to OpenAI’s API for generating responses based on your website content.
<ul>
<li>Service: https://openai.com</li>
<li>Privacy Policy: https://openai.com/privacy</li>
<li>Terms of Use: https://openai.com/terms</li>
</ul>
Anthropic (optional AI provider) 
Business plans can optionally use Anthropic’s Claude as an alternative AI provider.
<ul>
<li>Service: https://anthropic.com</li>
<li>Privacy Policy: https://www.anthropic.com/privacy</li>
<li>Terms of Use: https://www.anthropic.com/terms</li>
</ul>
ip-api.com (geo lookup for visitor statistics, opt-in) 
When “Besucher-Geolocation” is explicitly enabled in Settings > Privacy, the plugin sends the visitor’s IP address to ip-api.com via HTTPS to determine country and city for geographic chat statistics. This feature is disabled by default and no data is sent unless the site administrator opts in. No other data is transmitted.
<ul>
<li>Service: https://ip-api.com</li>
<li>Privacy Policy: https://ip-api.com/docs/legal</li>
<li>Terms of Use: https://ip-api.com/docs/legal</li>
</ul>

The AI chatbot that truly knows your WordPress website. Crawls your content, answers visitor questions accurately - no training needed.

Maidul

Sentient AI adds an intelligent, customizable chatbot to your WordPress website. Powered by leading AI models, it engages users, answers questions, and provides dynamic responses using your own FAQ database or fallback AI responses.
<h3>✨ Features</h3>
<ul>
<li>FAQ-based response system with keyword matching.</li>
<li>AI fallback support with OpenAI, Claude, Gemini, OpenRouter, or Hugging Face.</li>
<li>Easy integration using shortcode <code>[sentient_ai_chat]</code> or floating chat widget.</li>
<li>Admin interface for managing FAQs and viewing query logs.</li>
<li>Automatically create FAQs from user questions and AI responses.</li>
<li>Training assistant with WordPress page import support.</li>
<li>Supports multilingual and RTL content.</li>
<li>Developer-friendly architecture (OOP, hooks, filters).</li>
<li>Optional logging with a secure file-based log viewer.</li>
<li>Translation-ready strings and text domain loading out of the box.</li>
<li>Session-based chat history persistence with one-click clear.</li>
<li>Export chat conversation as TXT from the chat header.</li>
<li>Configurable floating bubble position (bottom-right or bottom-left).</li>
</ul>
<h3>Usage</h3>
<ul>
<li>Use <code>[sentient_ai_chat]</code> shortcode in posts or pages to embed the chatbot inline.</li>
<li>Manage and add FAQs from the Sentient AI → FAQs menu in the WordPress admin.</li>
<li>View logged user queries and AI responses under Sentient AI → Query Logs.</li>
<li>Train your AI assistant by importing content from existing WordPress pages via the Training tab.</li>
<li>Toggle the floating widget, update the welcome greeting, and enable file logging from Sentient AI → Settings.</li>
</ul>
<h3>External Services</h3>
This plugin connects to external AI service providers to generate intelligent chatbot responses when an FAQ match is not found. The plugin requires you to configure API credentials for your selected provider.
<h3>OpenAI</h3>
<ul>
<li>Service Purpose: Provides AI-powered responses through OpenAI’s GPT models and Assistants API</li>
<li>Data Sent: User queries/questions submitted through the chatbot, along with your configured assistant context</li>
<li>When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry</li>
<li>API Endpoints Used:
<ul>
<li>https://api.openai.com/v1/threads (Create conversation threads)</li>
<li>https://api.openai.com/v1/threads/{thread_id}/messages (Send user messages)</li>
<li>https://api.openai.com/v1/threads/{thread_id}/runs (Execute AI assistant)</li>
<li>https://api.openai.com/v1/files (Upload training files)</li>
<li>https://api.openai.com/v1/assistants/{assistant_id} (Update assistant configuration)</li>
</ul>
</li>
<li>Terms of Service: https://openai.com/terms</li>
<li>Privacy Policy: https://openai.com/privacy</li>
</ul>
<h3>OpenRouter</h3>
<ul>
<li>Service Purpose: Provides access to multiple AI models through a unified API interface</li>
<li>Data Sent: User queries/questions submitted through the chatbot, along with your configured assistant context</li>
<li>When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when OpenRouter is selected as provider)</li>
<li>API Endpoints Used:
<ul>
<li>https://openrouter.ai/api/v1/files (Upload training files)</li>
<li>https://openrouter.ai/api/v1/assistants/{assistant_id} (Update assistant configuration)</li>
</ul>
</li>
<li>Terms of Service: https://openrouter.ai/terms</li>
<li>Privacy Policy: https://openrouter.ai/privacy</li>
</ul>
<h3>Claude (Anthropic)</h3>
<ul>
<li>Service Purpose: Provides AI-powered responses using Anthropic’s Claude models</li>
<li>Data Sent: User queries/questions submitted through the chatbot</li>
<li>When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when Claude is selected as provider)</li>
<li>API Endpoints Used:
<ul>
<li>https://api.anthropic.com/v1/messages (Generate AI responses)</li>
</ul>
</li>
<li>Terms of Service: https://www.anthropic.com/legal/consumer-terms</li>
<li>Privacy Policy: https://www.anthropic.com/legal/privacy</li>
</ul>
<h3>Google Gemini</h3>
<ul>
<li>Service Purpose: Provides AI-powered responses using Google’s Gemini models</li>
<li>Data Sent: User queries/questions submitted through the chatbot</li>
<li>When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when Gemini is selected as provider)</li>
<li>API Endpoints Used:
<ul>
<li>https://generativelanguage.googleapis.com/v1beta/models/{model}:generateContent (Generate AI responses)</li>
</ul>
</li>
<li>Terms of Service: https://policies.google.com/terms</li>
<li>Privacy Policy: https://policies.google.com/privacy</li>
</ul>
<h3>Hugging Face</h3>
<ul>
<li>Service Purpose: Provides access to open-source AI models hosted on Hugging Face</li>
<li>Data Sent: User queries/questions submitted through the chatbot</li>
<li>When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when Hugging Face is selected as provider)</li>
<li>API Endpoints Used:
<ul>
<li>https://api-inference.huggingface.co/models/{model} (Generate AI responses)</li>
</ul>
</li>
<li>Terms of Service: https://huggingface.co/terms-of-service</li>
<li>Privacy Policy: https://huggingface.co/privacy</li>
</ul>
Important Notes: 
– You must provide your own API credentials for the service provider you choose 
– Only one provider is active at a time based on your plugin settings 
– No data is sent to external services if the user’s question matches an existing FAQ in your database 
– The plugin does not collect, store, or transmit any personally identifiable information beyond the question text submitted by the user 
– You are responsible for complying with the terms of service and privacy policies of your selected AI provider

Sentient AI

Sentient AI is an AI-powered chatbot plugin for WordPress that provides intelligent responses and FAQ management.

inqiro vs Sentient AI