inqiro

inqiro is an AI-powered chatbot that reads your WordPress website and answers visitor questions based on your actual content. No manual training, no copy-pasting FAQs – just install, activate, and let it learn your site automatically.
<h4>How It Works</h4>
<ol>
<li>Crawl – inqiro scans your pages, posts, and WooCommerce products</li>
<li>Understand – Content is converted into AI-readable embeddings</li>
<li>Answer – Visitors ask questions and get accurate answers from your content</li>
</ol>
<h4>Key Features</h4>
<ul>
<li>Automatic content crawling – Pages, posts, and WooCommerce products</li>
<li>AI-powered answers – Based on your actual website content, not hallucinations</li>
<li>Chat widget – Clean, modern design that matches your brand colors</li>
<li>Conversation history – Review all chat conversations in your dashboard</li>
<li>Multilingual – Supports German, English, and auto-detection</li>
<li>Tone settings – Formal, casual, or friendly conversation style</li>
<li>Custom instructions – Tell the AI how to behave on your site</li>
<li>GDPR-ready – Consent dialogs, data retention controls, AI disclosure</li>
<li>Mobile responsive – Works perfectly on all devices</li>
<li>Lightweight – No jQuery dependency, minimal CSS footprint</li>
</ul>
<h4>Pro Features</h4>
<ul>
<li>Unlimited pages and monthly chats</li>
<li>Lead capture from conversations</li>
<li>Proactive chat messages – opens chat panel with typing animation</li>
<li>Inactivity timer – open chat after configurable idle time on any page</li>
<li>Exit intent trigger – catch leaving visitors with a custom message</li>
<li>Remove inqiro branding</li>
<li>Show content sources in answers</li>
<li>Suggested quick-reply buttons</li>
<li>Voice input via Web Speech API</li>
<li>Geographic analytics – see where your visitors chat from</li>
<li>Visual analytics dashboard – Chart.js charts for chat volume, sentiment, feedback, and top pages</li>
<li>Weekly email report with chat statistics</li>
</ul>
<h4>Business Features</h4>
<ul>
<li>Use your own OpenAI or Anthropic API key</li>
<li>Choose your preferred AI provider and model</li>
<li>Custom CSS for full widget styling control</li>
<li>WooCommerce Shopping Assistant with product cards</li>
<li>Abandoned cart recovery – nudge visitors with items in their cart</li>
<li>Appointment booking integration – CTA button linked to external booking tools</li>
<li>Conversation handoff to human agents with automatic trigger</li>
<li>WhatsApp handoff notification – Click-to-Chat link in email, chat, and admin</li>
<li>Contact forms in chat – form builder with keyword triggers and email notifications</li>
<li>A/B testing – test greetings, tones, and proactive messages with significance tracking</li>
<li>Sentiment analysis and content gap detection</li>
<li>Conversion tracking</li>
<li>Business hours configuration</li>
</ul>
<h4>WooCommerce Integration</h4>
When WooCommerce is active, inqiro automatically crawls your products (including prices, images, and descriptions) and can recommend products with interactive cards that include “Add to Cart” buttons.
<h3>Third-Party Services</h3>
This plugin connects to external services to function:
inqiro License Server (inqiro.de) 
The plugin communicates with the inqiro license server for license validation, usage tracking, and AI request proxying. Chat messages are transmitted to this server for processing.
<ul>
<li>Service: https://inqiro.de</li>
<li>Privacy Policy: https://inqiro.de/datenschutz/</li>
<li>Terms of Service: https://inqiro.de/nutzungsbedingungen/</li>
</ul>
OpenAI (default AI provider) 
Chat messages are forwarded to OpenAI’s API for generating responses based on your website content.
<ul>
<li>Service: https://openai.com</li>
<li>Privacy Policy: https://openai.com/privacy</li>
<li>Terms of Use: https://openai.com/terms</li>
</ul>
Anthropic (optional AI provider) 
Business plans can optionally use Anthropic’s Claude as an alternative AI provider.
<ul>
<li>Service: https://anthropic.com</li>
<li>Privacy Policy: https://www.anthropic.com/privacy</li>
<li>Terms of Use: https://www.anthropic.com/terms</li>
</ul>
ip-api.com (geo lookup for visitor statistics, opt-in) 
When “Besucher-Geolocation” is explicitly enabled in Settings > Privacy, the plugin sends the visitor’s IP address to ip-api.com via HTTPS to determine country and city for geographic chat statistics. This feature is disabled by default and no data is sent unless the site administrator opts in. No other data is transmitted.
<ul>
<li>Service: https://ip-api.com</li>
<li>Privacy Policy: https://ip-api.com/docs/legal</li>
<li>Terms of Use: https://ip-api.com/docs/legal</li>
</ul>

The AI chatbot that truly knows your WordPress website. Crawls your content, answers visitor questions accurately - no training needed.

zendesk_official

Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.
Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zendesk Chat app will let you answer your customer’s questions in real time and ease them into a purchase.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/50s13fKKhGo?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
With Zendesk Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.
Key Features
<ul>
<li>Mobile Optimized: Your customers can chat with you from any device using our mobile optimized chat widget</li>
<li>Proactive Chat: Rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor</li>
<li>Advanced Analytics: Our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help</li>
</ul>
What makes Zendesk Chat the best choice for live chat?
<ul>
<li>We’re the most popular live chat provider in the world – loved by over 150,000 businesses</li>
<li>A simple and highly customizable chat widget to complement your website and taste</li>
<li>User friendly dashboard lets you monitor visitor activity and manage chats</li>
<li>24 hour live chat support from our trained experts on any weekday (visit www.zendesk.com/chat)</li>
<li>Available in over 40 languages</li>
</ul>
Some Geeky Facts
<ul>
<li>Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari).</li>
<li>Average uptime is 99.8%.</li>
<li>HTML5 dashboard</li>
<li>iPhone, Android, and BlackBerry apps</li>
<li>Integrates seamlessly with UserVoice, Salesforce, Highrise, Batchbook, Zendesk, vTiger and many more.</li>
</ul>
Should you need any assistance, feel free to chat with our customer advocates on https://www.zendesk.com/chat or email us at chat@zendesk.com
What are you waiting for? Download Zendesk Chat plugin now and <a href="https://account.zopim.com/?aref=MjUxMjY4:1TeORR:9SP1e-iPTuAVXROJA6UU5seC8x4&visit_id=6ffe00ec3cfc11e2b5ab22000a1db8fa&utm_source=wpdirectory&utm_medium=link&utm_campaign=wp%2Bsignup#signup" rel="nofollow ugc">sign up here</a> for a free account!
See languages available, lovingly translated by Zendesk Chat users (in alphabetical order)
<ul>
<li>Arabic | Bulgarian | Chinese | Croatian | Czech | Danish | Dutch; Flemish | Estonian | Faroese | Finnish | French | Georgian | German | Greek | Hebrew | Hungarian | Icelandic | Indonesian | Italian | Japanese | Korean | Kurdish | Latvian | Lithuanian | Macedonian | Malay | Norwegian Bokmal | Persian | Polish | Portuguese | Romanian | Russian | Serbian | Slovak | Slovenian | Spanish; Castilian | Swedish | Thai | Turkish | Ukranian | Urdu | Vietnamese</li>
</ul>
<h3>Usage</h3>
After enabling the plug in, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.

Zendesk Chat

Zendesk Chat (previously Zopim) lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into th …

inqiro vs Zendesk Chat