richiyali

JewelsStore Chat Widget adds a floating chat widget to your website.
Core free features: 
* Floating site chat widget. 
* Widget appearance settings. 
* Optional JewelsStore hosted AI service connection for reply generation. 
* Optional direct OpenAI API mode using the site owner’s own API key. 
* Optional WhatsApp quick-contact button. 
* Optional Meta WhatsApp Cloud webhook integration. 
* Agent instructions and knowledge fields. 
* Basic multilingual interface texts. 
* Optional aggregate installation insights after explicit opt-in. 
* Optional concise upgrade-aware assistant mode for the external AI service. 
* Hosted AI allowance can be limited by your external JewelsStore service without disabling the free widget itself.
Premium features such as advanced analytics, conversation history dashboard, lead capture workflows, advanced automation, multi-agent tools, exports, and licensing are provided by a separate premium add-on and are not included in this free plugin.
<h3>External services</h3>
This plugin can connect to external services when you enable the related options in the plugin settings.
<ol>
<li>JewelsStore hosted AI service</li>
</ol>
* What it is used for: generating chat replies when the AI reply mode is set to JewelsStore hosted AI. 
* What data is sent: the visitor message, site URL, plugin slug, plugin version, and the configured runtime agent payload such as agent name, instructions, knowledge, and optional page context. 
* When data is sent: when a site visitor submits a chat message and the JewelsStore hosted AI mode is enabled. 
* Extra note: this hosted service may apply a hosted monthly reply allowance per site. If that allowance is reached, the free widget stays active and the site owner can continue with WhatsApp, direct OpenAI mode, or a premium hosted plan. 
* Service provider: JewelsStore. 
* Terms of use: https://jewelsstore.shop/terms-and-conditions/ 
* Privacy policy: https://jewelsstore.shop/privacy-policy/
<ol>
<li>OpenAI API (direct mode)</li>
</ol>
* What it is used for: generating chat replies directly from the site when the AI reply mode is set to Direct OpenAI API. 
* What data is sent: the visitor message and the configured runtime agent payload such as agent name, instructions, knowledge, and optional page context. 
* When data is sent: when a site visitor submits a chat message and the site owner has chosen Direct OpenAI API mode. 
* Service provider: OpenAI. 
* Terms of use: https://openai.com/policies/terms-of-use/ 
* Privacy policy: https://openai.com/policies/privacy-policy/
<ol>
<li>Meta / WhatsApp Cloud API</li>
</ol>
* What it is used for: receiving and sending WhatsApp messages through Meta when webhook integration is enabled and configured by the site owner. 
* What data is sent: WhatsApp message payloads and outgoing reply messages to the Meta Graph API. 
* When data is sent: only when the site owner enables Meta webhook mode and connects their Meta developer credentials. 
* Service provider: Meta. 
* Terms of service: https://www.facebook.com/legal/terms 
* Privacy policy: https://www.facebook.com/privacy/policy/
<ol>
<li>JewelsStore installation insights service</li>
</ol>
* What it is used for: optionally refreshing aggregate installation insights shown inside the plugin settings page. 
* What data is sent: site URL, administrator email, plugin slug, plugin version, WordPress version, PHP version, locale, timezone, server name, and a small diagnostics payload. 
* When data is sent: only after the site owner explicitly enables the optional installation insights setting. 
* Service provider: JewelsStore. 
* Terms of use: https://jewelsstore.shop/terms-and-conditions/ 
* Privacy policy: https://jewelsstore.shop/privacy-policy/

JewelsStore Chat Widget

A free site chat widget for WordPress with optional hosted or direct external AI replies and optional Meta WhatsApp Cloud webhook integration.

gapify

Gapify AI Customer Communication connects your WordPress website to Gapify, an AI-first customer communication platform that revolutionizes how businesses interact with their customers.
<h4>🤖 AI-Powered Customer Support</h4>
Botify, Gapify’s intelligent AI chatbot, automatically handles customer inquiries with smart, contextual responses. This means:
<ul>
<li>Increase Revenue: AI provides personalized shopping advice and product recommendations</li>
<li>Reduce Costs: Decrease dependency on human support agents with automated responses</li>
<li>24/7 Availability: Never miss a customer inquiry, even outside business hours</li>
<li>Smart Conversations: Context-aware AI understands customer intent and provides relevant help</li>
</ul>
<h4>🚀 Key Benefits</h4>
<ul>
<li>Revenue Growth: AI-driven shopping assistance converts more visitors to customers</li>
<li>Cost Reduction: Automated responses handle routine inquiries without human intervention</li>
<li>Enhanced Experience: Instant, intelligent responses improve customer satisfaction</li>
<li>Scalable Support: Handle unlimited conversations simultaneously</li>
</ul>
<h4>⚡ WordPress Integration Features</h4>
<ul>
<li>One-Click Setup: Enter your Gapify website token and go live instantly</li>
<li>Smart User Identification: Automatically identify WordPress users for personalized service</li>
<li>Advanced Display Rules: Control exactly when and where the AI assistant appears</li>
<li>Multi-language Support: Serve customers in their preferred language</li>
<li>Role-Based Control: Customize chat availability based on user roles</li>
<li>Mobile Optimized: Perfect experience across all devices</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li>E-commerce Stores: AI shopping assistant increases sales and reduces cart abandonment</li>
<li>SaaS Businesses: Automated onboarding and feature guidance</li>
<li>Service Providers: Instant quote generation and appointment scheduling</li>
<li>Educational Platforms: AI tutoring and course support</li>
<li>Any Business: Looking to scale customer support without increasing costs</li>
</ul>
<h4>Advanced Configuration</h4>
<ul>
<li>Position Control: Left or right side positioning</li>
<li>Theme Integration: Light, dark, or auto theme detection</li>
<li>Widget Styling: Standard or flat design options</li>
<li>Message Bubble: Show/hide message notifications</li>
<li>Popout Button: Optional popout functionality</li>
<li>Base Domain: Cookie domain configuration for multi-domain setups</li>
</ul>
<h4>User Identification</h4>
Automatically pass WordPress user information to your Gapify dashboard:
<ul>
<li>User ID or email as identifier</li>
<li>Display name and avatar</li>
<li>Email address</li>
<li>Phone number (from user meta)</li>
<li>Custom user data</li>
</ul>
<h4>Display Rules</h4>
Fine-tune when your chat widget appears:
<ul>
<li>Role-Based Hiding: Hide from administrators, editors, or any user role</li>
<li>Post Type Exclusion: Exclude from products, pages, or custom post types </li>
<li>URL Pattern Matching: Use wildcards to exclude specific URLs</li>
<li>Guest User Control: Special handling for non-logged-in users</li>
</ul>
<h4>Developer Friendly</h4>
<ul>
<li>Clean, well-documented code</li>
<li>WordPress coding standards compliant</li>
<li>Extensive hooks and filters</li>
<li>Comprehensive test suite</li>
<li>SOLID principles architecture</li>
</ul>
<h3>Privacy Policy</h3>
This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:
<ul>
<li>User ID or email (as configured)</li>
<li>Display name (if enabled)</li>
<li>Email address (if enabled) </li>
<li>Avatar URL (if enabled)</li>
<li>Phone number (if enabled and available)</li>
</ul>
This data is only sent when: 
1. User identification is explicitly enabled in settings 
2. A user is logged into WordPress 
3. The chat widget is displayed
No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.
<h3>Support</h3>
For support, feature requests, or bug reports:
<ul>
<li>Visit the <a href="https://wordpress.org/support/plugin/gapify-live-chat/" rel="ugc">WordPress.org support forum</a></li>
<li>Contact Gapify support through your dashboard</li>
<li>Check our <a href="https://docs.gapify.ai/" rel="nofollow ugc">documentation</a></li>
</ul>
<h3>License</h3>
This plugin is licensed under the GNU General Public License v2 or later.
Open Source Distribution: 
This plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.
Commercial Use: 
While this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact <a href="https://gapify.ai" rel="nofollow ugc">gapify.ai</a> for commercial licensing inquiries.
Third-Party Service: 
This plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at <a href="https://gapify.ai/terms" rel="nofollow ugc">gapify.ai/terms</a>.
<h3>About Gapify</h3>
Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.
Learn more at <a href="https://gapify.ai/" rel="nofollow ugc">gapify.ai</a>

Gapify AI Customer Communication

AI-powered customer support and chat widget. Automate responses, increase sales, and provide 24/7 customer service with Gapify's intelligent chatbot.

JewelsStore Chat Widget vs Gapify AI Customer Communication