richiyali

JewelsStore Chat Widget adds a floating chat widget to your website.
Core free features: 
* Floating site chat widget. 
* Widget appearance settings. 
* Optional JewelsStore hosted AI service connection for reply generation. 
* Optional direct OpenAI API mode using the site owner’s own API key. 
* Optional WhatsApp quick-contact button. 
* Optional Meta WhatsApp Cloud webhook integration. 
* Agent instructions and knowledge fields. 
* Basic multilingual interface texts. 
* Optional aggregate installation insights after explicit opt-in. 
* Optional concise upgrade-aware assistant mode for the external AI service. 
* Hosted AI allowance can be limited by your external JewelsStore service without disabling the free widget itself.
Premium features such as advanced analytics, conversation history dashboard, lead capture workflows, advanced automation, multi-agent tools, exports, and licensing are provided by a separate premium add-on and are not included in this free plugin.
<h3>External services</h3>
This plugin can connect to external services when you enable the related options in the plugin settings.
<ol>
<li>JewelsStore hosted AI service</li>
</ol>
* What it is used for: generating chat replies when the AI reply mode is set to JewelsStore hosted AI. 
* What data is sent: the visitor message, site URL, plugin slug, plugin version, and the configured runtime agent payload such as agent name, instructions, knowledge, and optional page context. 
* When data is sent: when a site visitor submits a chat message and the JewelsStore hosted AI mode is enabled. 
* Extra note: this hosted service may apply a hosted monthly reply allowance per site. If that allowance is reached, the free widget stays active and the site owner can continue with WhatsApp, direct OpenAI mode, or a premium hosted plan. 
* Service provider: JewelsStore. 
* Terms of use: https://jewelsstore.shop/terms-and-conditions/ 
* Privacy policy: https://jewelsstore.shop/privacy-policy/
<ol>
<li>OpenAI API (direct mode)</li>
</ol>
* What it is used for: generating chat replies directly from the site when the AI reply mode is set to Direct OpenAI API. 
* What data is sent: the visitor message and the configured runtime agent payload such as agent name, instructions, knowledge, and optional page context. 
* When data is sent: when a site visitor submits a chat message and the site owner has chosen Direct OpenAI API mode. 
* Service provider: OpenAI. 
* Terms of use: https://openai.com/policies/terms-of-use/ 
* Privacy policy: https://openai.com/policies/privacy-policy/
<ol>
<li>Meta / WhatsApp Cloud API</li>
</ol>
* What it is used for: receiving and sending WhatsApp messages through Meta when webhook integration is enabled and configured by the site owner. 
* What data is sent: WhatsApp message payloads and outgoing reply messages to the Meta Graph API. 
* When data is sent: only when the site owner enables Meta webhook mode and connects their Meta developer credentials. 
* Service provider: Meta. 
* Terms of service: https://www.facebook.com/legal/terms 
* Privacy policy: https://www.facebook.com/privacy/policy/
<ol>
<li>JewelsStore installation insights service</li>
</ol>
* What it is used for: optionally refreshing aggregate installation insights shown inside the plugin settings page. 
* What data is sent: site URL, administrator email, plugin slug, plugin version, WordPress version, PHP version, locale, timezone, server name, and a small diagnostics payload. 
* When data is sent: only after the site owner explicitly enables the optional installation insights setting. 
* Service provider: JewelsStore. 
* Terms of use: https://jewelsstore.shop/terms-and-conditions/ 
* Privacy policy: https://jewelsstore.shop/privacy-policy/

JewelsStore Chat Widget

A free site chat widget for WordPress with optional hosted or direct external AI replies and optional Meta WhatsApp Cloud webhook integration.

Guru Team

Site Chat on Telegram is a powerful and convenient WordPress plugin that allows you to integrate a support chat on your website with Telegram. With this plugin, your customers can easily send messages through the chat widget on your site, and administrators and support staff can quickly and efficiently respond to them directly in Telegram.
<h4>New Feature: AI Integration with OpenAI</h4>
We’ve added a powerful new feature to our WordPress support chat plugin! 
Now you can integrate OpenAI into your Telegram support workflow:
<ul>
<li>Custom System Prompt – Define how the AI should respond by adding your own system prompt.</li>
<li>Content-Aware Responses – Select specific posts from your site to provide the AI with context when answering.</li>
<li>Seamless Human Handoff – Easily switch the chat from AI to a human admin whenever needed.</li>
<li>Unified Workflow – Customers write in the website chat, messages are sent to Telegram, and now the AI can assist with instant replies.</li>
</ul>
This gives you a flexible way to combine human support with AI-powered assistance, improving response time and customer experience.
<h4>Key Features</h4>
<ul>
<li>Instant Notifications: Receive notifications of new chat messages on your website directly in Telegram.</li>
<li>AI Integration with OpenAI: automated replies using custom system prompts and selected WordPress posts, with the option to hand over the chat to a human.</li>
<li>Easy Integration: Installing and configuring the plugin takes just a few minutes.</li>
<li>User-Friendly Interface: Intuitive interface for configuring and managing the chat.</li>
<li>Flexible customisation of the widget display: Specify the pages and post types where the support chat should be displayed.</li>
<li>Automatic response at the first request: Automatic response to the first user query, ensuring quicker engagement and a better user experience.</li>
<li>Customization Options: Personalize the chat widget with your own colors, manager’s avatar, and welcome message.</li>
<li>Working hours: Specify the days and hours when you are available to respond to clients.</li>
<li>Security: All messages are transmitted using a secure connection.</li>
<li>Auto-replies: Add a list of keywords, and when a match is found, the user will receive an automatic message.</li>
</ul>
<h4>How It Works</h4>
<ul>
<li>Install and activate the Site Chat on Telegram plugin on your WordPress site.</li>
<li>Set up the integration with your Telegram account by following simple instructions.</li>
<li>Customize the chat widget by selecting your own colors, manager’s avatar, and welcome message.</li>
<li>Select where the plugin will be active (entire site, post types, taxonomies, specific posts, etc.)</li>
<li>Start receiving and responding to customer messages in real-time directly from Telegram.</li>
</ul>
<h4>Benefits of Use</h4>
<ul>
<li>Improved Customer Support: Quick responses to customer inquiries will enhance their satisfaction.</li>
<li>Reduced Response Time: Instant notifications and the ability to reply from anywhere via Telegram.</li>
<li>Increased Efficiency: Centralized management of customer messages.</li>
</ul>
<a href="https://wp-guruteam.com/scot/" rel="nofollow ugc">Demo</a> | <a href="https://wp-guruteam.com/scot/documentation/" rel="nofollow ugc">Documentation</a>
Try Site Chat on Telegram today and enhance your customer interactions!
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/-Gkqbs3gkbM?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>

Site Chat on Telegram


What an amazing plugin! Absolutely love it. Thanks so much for providing this. 🥰



This is by far the easiest and cheapest way to add a customer chat to a website!


Amazing!

Integrate a support chat on your website with Telegram. Customers message via chat widget; admins reply in Telegram.

JewelsStore Chat Widget vs Site Chat on Telegram