maxt3r

To use this plugin you need to register a <a href="https://www.jitbit.com/helpdesk/" rel="nofollow ugc">Jitbit Help Desk</a> account. You can register for a free trial here: https://www.jitbit.com/hosted-helpdesk/trial/ It takes only 10 seconds and does not require a credit card.
After the registration, you will get your own Help Desk URL (“XXX.jitbit.com”), you will need it to make this plugin work.
Jitbit Help Desk for WordPress loads an external javascript file from Jitbit’s servers. It will execute in your visitors browsers, but don’t worry, the only purpose of the plugin is to create a Help Desk widget, that displayes a feedback form popup, where user can submit tickets to the support system.
Also please note that all communication between your WordPress site and Jitbit servers is secured with SSL.

Jitbit Help Desk Ticketing System for WordPress

This plugin adds Jitbit Help Desk widget to every page of your Wordpress blog.

Rhino Support

Rhino Support for WordPress allows you to bring your RhinoSupport.com help desk right into any site powered by WordPress.
Visitors can create new support tickets as well as view existing tickets (if logged in) – without even leaving your WordPress site.
Here’s a quick overview:
1) Various Support Options
Within your WordPress site you can have a variety of support options for your visitors based on your preferences including:
Floating Support Tab – This floating support tab can be positioned wherever you like, added to any post or page (or every one if you like) and customized with any colour or text.
Ticket Form on Post/Page – With a simple short code you can add a ticket form to any post or page so your visitors can easily submit a new support ticket from within your site.
2) Short Codes
The Rhino Support short codes make it quick and easy for you to add a new ticket form or even list open tickets for any logged in users on any post or page.
From the visual editor, the short codes are just one click away.
3) Create Different User Experiences
Sometimes you may have the need to display different support options for people who are logged into your site versus regular visitors.
Commonly this is used for “presales” questions vs. actual customer related questions.
This can easily be done by selecting what departments you want to display for logged in users and what departments you want to display for everyone else.
Furthermore, if a person is logged into your WordPress site, you can quickly list all the support tickets for a particular user by dropping the Rhino Support “list” short code on any post or page. If the user is logged in and they view that page, they’ll be able to see the status of all their existing tickets without even leaving your site.
Not a RhinoSupport.com customer? Get your own <a href="http://www.rhinosupport.com" rel="nofollow ugc">help desk software</a> account which includes unlimited agents and a generous 45-day free.
Twitter: <a href="http://twitter.com/rhinosupport" rel="nofollow ugc">@RhinoSupport</a>

Rhino Support for WordPress

Easily connect a WordPress site to your help desk, powered by RhinoSupport.com. Instantly embed support ticket forms with a simple shortcode.

Jitbit Help Desk Ticketing System for WordPress vs Rhino Support for WordPress