justdevstudio

<p>Snootl allows you to easily integrate a feedback widget into your WordPress site.</p>
<p>You can control widget visibility based on user roles, display it only to logged-in users, or make it available to all visitors.</p>
<h3>External services</h3>
<p>This plugin connects to Snootl services to provide feedback collection functionality.</p>
<ol>
<li>API validation<br />
The plugin sends the API key entered by the site administrator to:<br />
https://app.snootl.com/api/widgets/{API_KEY}</li>
</ol>
<p>This request is used to validate the API key and retrieve widget configuration.<br />
No personal data is sent during this request, only the API key provided by the administrator.</p>
<ol>
<li>Frontend widget script<br />
When the widget is enabled, the plugin loads a JavaScript file from:<br />
https://cdn.snootl.com/scripts/widget/snootl-widget.esm.js</li>
</ol>
<p>This script is required to display the feedback widget on the website.</p>
<p>When visitors interact with the widget, the Snootl service may process:<br />
– Feedback content submitted by the user<br />
– Technical data such as browser type, device, and page URL<br />
– Interaction metadata such as timestamps and actions</p>
<p>This data is used solely to provide and improve the service.</p>
<p>Service provider: Snootl<br />
Terms of Service: https://snootl.com/terms-of-service/<br />
Privacy Policy: https://snootl.com/privacy-policy/</p>


Feedback Widget for Snootl

A modern WordPress plugin to integrate the Feedback Widget for Snootl into your website.

Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

Feedback Widget for Snootl vs WP Customer Feedback