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Turn more website visitors into leads and customers — automatically.
Kanom Chatbot is an AI-powered sales and customer support assistant for WordPress that helps convert visitors into qualified leads through real conversations — not static contact forms.
Answer questions instantly, recommend products, capture emails at the right moment, and follow up while purchase intent is still high.
The chatbot learns directly from your website content — pages, products, FAQs, pricing, policies, and documentation — so responses stay accurate, on-brand, and grounded in your real business.
No API keys. No complicated setup. No separate AI accounts.
Install in under 2 minutes and start answering visitors 24/7.
<h4>Why Kanom Chatbot?</h4>
Most visitors never fill out a contact form.
Kanom turns those missed opportunities into conversations that can qualify leads, answer objections, recommend products, and capture emails automatically.
Instead of losing visitors who have questions, your site gets an AI assistant that:
<ul>
<li>Responds instantly in multiple languages</li>
<li>Captures leads naturally during conversation</li>
<li>Helps shoppers find the right product</li>
<li>Handles repetitive support questions automatically</li>
<li>Learns from your actual website content</li>
<li>Gives your team a searchable pipeline of conversations and leads</li>
</ul>
Every chat becomes an opportunity to increase conversions.
<h4>Everything an AI assistant on your website should do</h4>
AI Customer Support — 24/7
Reduce repetitive support tickets by answering common questions instantly: shipping, returns, pricing, policies, account help, onboarding, and more. Visitors get answers in their own language, day or night.
AI Sales Assistant
Help visitors choose products, answer pre-sale questions, recommend related items, and reduce hesitation before checkout. Works hand-in-hand with WooCommerce.
Lead Capture Built Into the Conversation
Instead of interruptive popups or generic forms, Kanom asks for contact details naturally at the right moment in the conversation. Every captured lead includes:
<ul>
<li>Name and email</li>
<li>Visitor intent (what they were asking about)</li>
<li>Source page (where the conversation happened)</li>
<li>Full conversation transcript</li>
<li>CSV export and analytics</li>
</ul>
You also get a live email with the transcript so you can follow up while purchase intent is fresh — and a weekly digest summarising what converted last week.
Site-Aware Answers
Kanom automatically indexes your pages, posts, and WooCommerce products so answers come from your actual content — not hallucinated AI responses. No manual training or document uploads required. Edit a page; the bot knows about it on the next save.
WooCommerce-Aware
When a visitor opens chat with items in their cart, the bot knows what’s in it — so it can answer cart-specific questions in context, recommend related products, and nudge hesitant shoppers toward checkout.
Proactive Engagement
Auto-open the chat after a few seconds, at a scroll depth, or on exit intent — with a custom greeting. Visitors who would have bounced get one more chance to ask a question.
Analytics & Insights
Track conversations, conversion rates, top questions, unresolved issues, and the pages generating the most leads. A Monday-morning email digest summarises last week without making you log in.
Multilingual Out of the Box
Visitors type in any language; the bot answers in the same one. No translation plugins, no per-language setup — works across 95+ languages from day one.
Privacy-First & GDPR-Ready
Optional chat storage, IP anonymization, configurable retention (off, 30, 90, 180, or 365 days), and a one-click “delete everything” that cascades to captured leads. Captured leads live in your own WordPress database — not on a third-party server.
<h4>Set up in minutes</h4>
<ol>
<li>Install the plugin</li>
<li>Add your business information</li>
<li>Customize the chatbot design</li>
<li>Start chatting with visitors instantly</li>
</ol>
No coding required. No AI experience needed. No API keys required.
<h4>Hosted AI included</h4>
Kanom includes hosted AI out of the box, so you can launch immediately without managing OpenAI or Anthropic accounts.
Prefer using your own AI provider? Kanom also supports OpenAI, Anthropic, and Google models through WordPress AI Connectors — useful if you want unlimited messages on your own bill.
<h4>Turn your website into a lead generation engine</h4>
Your visitors already have questions.
Kanom helps you answer them instantly, convert more of them into customers, and capture leads automatically — even while you sleep.
Install Kanom Chatbot today and start turning conversations into revenue.
<h4>What’s included on every plan</h4>
<ul>
<li>Hosted AI included (no API keys to manage)</li>
<li>Lead capture in conversation, with full transcript + intent + source page</li>
<li>Site-aware answers from your real pages, posts, and products</li>
<li>WooCommerce-aware (cart context, product recommendations)</li>
<li>Proactive triggers (time on page / scroll depth / exit intent)</li>
<li>Multilingual — works in 95+ languages</li>
<li>Analytics dashboard + weekly email digest</li>
<li>GDPR-friendly privacy controls</li>
<li>Floating chat widget — fully customizable (color, logo, position, greeting, tone)</li>
<li>Shortcode <code>[kanom_chatbot]</code> for embedding on specific pages</li>
<li>Admin chat logs with transcript view + CSV export</li>
<li>Built-in Support tab — reach our team directly from inside WordPress</li>
</ul>
Paid plans unlock higher monthly message volume, multiple sites, unlimited live lead notifications (free plan emails the first 5/month and stores the rest), and the ability to remove the “Powered by” badge from the widget.
<h4>External services</h4>
This plugin requires our hosted AI service to function. There is no option to run it without it — the AI provider key is held server-side and never ships with the plugin.
The plugin communicates with our hosted service at wpsmartchatbot.com (operated by us). All routes are sub-paths of <code>https://wpsmartchatbot.com/wp-json/wpsc-saas/v1/</code>:
<ul>
<li><code>/trial</code> — issues a free license. Sent: site URL, admin email. Called the first time a visitor sends a chat message (not on activation).</li>
<li><code>/activate</code>, <code>/deactivate</code> — register/deregister this site against a paid license. Sent: license key, site URL.</li>
<li><code>/validate</code> — daily license re-check. Sent: license key, site URL.</li>
<li><code>/plans</code> — fetches the public plan catalog for the License page. No personal data sent.</li>
<li><code>/usage</code> — reports the local monthly message count. Sent: license key, site URL, message count.</li>
<li><code>/chat</code> — proxies the visitor’s conversation to a third-party AI provider (currently DeepSeek). Sent: license key, site URL, the chat messages, and the AI prompt you configured (business name, FAQ, tone, etc.).</li>
<li><code>/checkout/{plan}</code> — opens a Stripe checkout link in a new tab when an admin upgrades.</li>
</ul>
Data sent depends on the route — see the per-route list above. The visitor’s chat messages and your AI prompt are forwarded to the AI provider only via the <code>/chat</code> route, and only when a visitor actually sends a message.
<ul>
<li>Service endpoint: https://wpsmartchatbot.com/wp-json/wpsc-saas/v1</li>
<li>Terms of Service: https://wpsmartchatbot.com/terms</li>
<li>Privacy Policy: https://wpsmartchatbot.com/privacy</li>
</ul>
By installing and activating this plugin, you agree to the Terms of Service and Privacy Policy linked above.
<h4>Roadmap</h4>
<ul>
<li>Team accounts & multiple chatbots per account</li>
<li>WhatsApp integration</li>
<li>Human handoff (transcript → admin’s inbox with reply-to so support replies go back to the visitor by email)</li>
<li>CRM webhook (push captured leads to Zapier / Make / your CRM of choice)</li>
<li>Deeper WooCommerce integration (order history, recently-viewed, wishlist)</li>
<li>A/B testing for proactive triggers (test different opener messages, see which converts more leads)</li>
</ul>

Kanom Chatbot for Customer Support & Sales

AI customer support, sales assistant, and lead capture for WordPress — answers questions, recommends products, and captures leads 24/7.

collectchat

Connect with your website visitors for free using a chatbot widget. This chatbot WordPress plugin from Collect.chat is the easiest way to add a chat widget to your site. Watch your conversions skyrocket with customer communication in real-time and zero effort on your side.
TOP 10 BENEFITS:
<ol>
<li>Chat with visitors 24/7, even while you sleep</li>
<li>Convert them into paying customers</li>
<li>Generate & qualify your leads on autopilot</li>
<li>Engage your visitors and collect critical feedback</li>
<li>Grow your email list and subscriber base</li>
<li>Guide and educate your customers with interactive FAQ</li>
<li>Allow contacts to set appointments</li>
<li>Notify the sales team about hot leads</li>
<li>Interact with each and every website visitor</li>
<li>Automate your customer support 100%</li>
</ol>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/XuU0kC5Tnuo?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
Actively being used on 15,000+ websites including Airbnb, Techstars, Saudi and UK governments, Bank of Bhutan.
Our bot widgets are being used on all web platforms like WordPress including Wix, Squarespace, Shopify, Woocomerce. It’s also compatible with page builders like Elementor, Divi, Beaver, WP Bakery, Gutenberg Blocks, Visual Composer, Themify etc. It’s useful as a contact bot, a feedback bot, a survey bot, an FAQ bot and more. You are in total control of the conversational bot.
USE-CASES OF CHATBOT
<ul>
<li>Lead Generation via chat inside websites. There is no better way to interact with visitors and grab their contact information, than an interactive chatbot. The human-friendly bot is capable of changing the conversation flow depending on user interaction. It gets you the data to drive email campaigns and marketing programs.</li>
<li>Appointment booking using the chatbot. Don’t go back and forth emails between a customer to find the right time to book a call. Do it on the spot. Our appointment booking shows the times that you are available in their timezone. All they have to do is pick a time and you will get the event saved on Google Calendar.</li>
<li>Automating data collection with chatbot integrations. With too many information coming in, it’s vital to organise and work on each inquiry, one at a time. This where the integrations play a part. On top of getting email notifications, you can send the data to Google Sheets, or a CRM of your choice like Hubspot or even create a support ticket in, let’s say FreshDesk.</li>
<li>Substitute a dedicated livechat team and save money. Having a livechat team available 24×7 would be awesome. But many small businesses can’t do that. This is why we recommend using a chatbot on the website. The first touch point is from the chatbot and then based on the lead qualification system, you can decide whether or not guide the user to a live chat system or not. This approach has saved a lot of time and $$$ for our end customers.</li>
<li>Survey and Feedback collection. There is no nice way to do a survey or ask for feedback. It’s one of the hardest tasks to get people to fill them in. However, our customers have had more success with our interactive chatbots. The completion rate on our chatbot tool is higher than most of our competitors.</li>
</ul>
We provide full customer support to help you achieve your goals. Here’s what our customer’s had to say:
<h3>Real Testimonials</h3>
<blockquote>
“Collect.chat has been super useful for us and we have certainly seen a growth in our subscriptions per month. With the contribution of this widget, we have even seen an average 30% increase in the total monthly subscriptions.” 
 ★★★★★ 
 — Evi Katsoulieri, GrowthRocks
“The templates are amazing. Very easy to setup and very powerful. Its a great services that its the equivalent of having a 24/7 employee that does a great onboarding experience for your prospects.” 
 ★★★★★ 
 — Victor Bustillos, Webjoy
“My workflow is simplified by replacing Drift, Intercom, Typeform into one tool — Collect.chat!” 
 ★★★★★ 
 — Saran Kumar, Yatramantra
</blockquote>
INDUSTRY-WISE USES OF CHATBOT
As long as you have a website and rely upon it get traffic and business, then you could benefit from a chatbot. Our bots are highly customizable. You design the conversation and you are in total control. If you are in B2B or B2C, you will have a need to tap into website traffic. Following are the major industries where we have created chatbot templates for our users:
<ul>
<li>Chatbots for Freelancers</li>
<li>Chatbots for Restaurants</li>
<li>Chatbots for GYM</li>
<li>Chatbots for Real Estate</li>
<li>Chatbots for Mortgage</li>
<li>Chatbots for School</li>
<li>Chatbots for Insurance</li>
<li>Chatbots for Ecommerce</li>
<li>Chatbots for Abroad Studies</li>
<li>Chatbots for Travel</li>
<li>Chatbots for Tourism</li>
<li>Chatbots for Art Gallery</li>
<li>Chatbots for Exhibition and Museum</li>
<li>Chatbots for Recording Studio</li>
<li>Chatbots for Delivery Service</li>
<li>Chatbots for Small Businesses</li>
<li>Chatbots for Agencies</li>
<li>Chatbots for Influencers</li>
<li>Chatbots for Consultants</li>
<li>Chatbots for Personal Trainers</li>
<li>Chatbots for Personal Coaches</li>
<li>Chatbots for MLM sales</li>
<li>Chatbots for Brick-and-mortar shops</li>
<li>Chatbots for Drone Marketing</li>
<li>Chatbots for Digital Agencies</li>
<li>Chatbots for Digital Marketers</li>
<li>Chatbots for Service Company</li>
<li>Chatbots for Co-working</li>
<li>Chatbots for Designers</li>
<li>Chatbots for Entrepreneurs</li>
<li>Chatbots for Education</li>
<li>Chatbots for Online Courses</li>
<li>Chatbots for Legal Services</li>
<li>Chatbots for FAQ website</li>
<li>Chatbots for Hiring and Recruitment Services</li>
<li>Chatbots for Interview</li>
<li>Chatbots for NGO and Non-profits</li>
<li>Chatbots for Wedding Planner</li>
<li>Chatbots for Event Organising</li>
<li>Chatbots for Hospitals</li>
<li>Chatbots for Clinics</li>
<li>Chatbots for Doctors</li>
<li>Chatbots for Spare Parts</li>
<li>Chatbots for Automobile</li>
<li>Chatbots for Bakery</li>
<li>Chatbots for Pastry</li>
<li>Chatbots for Packaging Service</li>
<li>Chatbots for Logistics</li>
<li>Chatbots for Career Guidance</li>
<li>Chatbots for Yoga Class</li>
<li>Chatbots for Mobile app</li>
<li>Chatbots for SEO Service</li>
<li>Chatbots for Videographers</li>
<li>Chatbots for Photographers</li>
<li>Chatbots for Nurseries and Garden</li>
<li>Chatbots for Hair Salon</li>
</ul>

ALL OUR FEATURES IN NUTSHELL:
<ul>
<li>Drag and drop chatbot builder</li>
<li>No coding involved</li>
<li>50+ chatbot templates to help you jumpstart</li>
<li>16 message types to help you make the conversation</li>
<li>Design the bot to match your website</li>
<li>Copy-paste to make the bot live (It's just plug 'n play)</li>
<li>Add Youtube videos or images to the chat</li>
<li>Get instant email notifications</li>
<li>Collect data in Google Sheets</li>
<li>Send data to any tool using Zapier</li>
<li>Schedule appointments with the customer in chat</li>
<li>Integrate with Google Calendar</li>
<li>Send user from chatbot to Whatsapp</li>
<li>Also, redirect the user to Facebook Messenger</li>
<li>Add live chat support using tawk.to link</li>
<li>Use a shortcode to embed chatbot in WP posts or pages</li>
<li>Share your chatbot using a unique link</li>
<li>Multiple triggers (time trigger, exit trigger, scroll trigger)</li>
<li>Show bot based on – country, device, date & time, URL and more</li>
<li>Block spammy visitors</li>
<li>SMS verification when collecting phone number</li>
<li>Send email notifications to multiple members of your team</li>
<li>Track your bot in Google Analytics and FB analytics</li>
<li>Get live metrics and insights about customer interactions</li>
<li>chat is a GDPR compliant chatbot</li>
<li>One account. Unlimited bots!</li>
<li>Developer options are available to customise the chatbot further.</li>
</ul>
WHY USE COLLECT.CHAT?
<h4>INCREASE SALES</h4>
Understanding the pain points of your customers is the first step towards building a great rapport with them. Once you have that, making a sale is easier.
<h4>Engage your Customers</h4>
The key to the success of your Website is to keep your visitors engaged. The more time they spent on your website, the more likely they will become paying customers.
<h4>Take UX to the next Level</h4>
Having an awesome User experience helps to establish an early emotional connection with your visitor. Our conversational form adds a certain delight for the visitor that achieves reliability.
<h4>Boost Conversions</h4>
When you get the contact information of every single visitor on your website, you have an opportunity to convert each and every one of them.
<h4>Don’t let your business sleep</h4>
The fully automated chat bot will collect leads even when all of your sales reps are asleep or on vacation. Don’t let your business sleep ever.
<h4>Insure your Paid Traffic</h4>
Capturing email addresses is essential when you pay for the traffic to your website. Collect.chat acts as the insurance policy for your paid traffic.
<h4>Powerful Data Metrics</h4>
Collect.chat visually displays your data. Through our in-depth analysis, you will understand the requirements of your customers and thus improve your service.
<h4>Copy-Paste to Install</h4>
To install Collect.chat’s wp chatbot on your website, all you have to do is copy and paste the snippet code. It is a one-time process.
<h4>Make a Chatbot in Minutes</h4>
Nobody has ever made chatbot making as easy as Collect.chat. Using our simple drag-and-drop approach you can design and script a chatbot in minutes. 
  
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/JhcqBT0W6VQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
You can translate the chatbot into any language (over 180 of them). So you can make:
<ul>
<li>English chatbot</li>
<li>Spanish chatbot</li>
<li>Portuguese chatbot</li>
<li>Arabic chatbot</li>
<li>Chinese chatbot</li>
<li>Danish chatbot</li>
<li>Dutch chatbot</li>
<li>French chatbot</li>
<li>German chatbot</li>
<li>Hebrew chatbot</li>
<li>Hindi chatbot</li>
<li>Italian chatbot</li>
<li>Japanese chatbot</li>
<li>Korean chatbot</li>
<li>Persian chatbot</li>
<li>Polish chatbot</li>
<li>Romanian chatbot</li>
<li>Russian chatbot</li>
<li>Swedish chatbot</li>
<li>RTL languages are supported!</li>
</ul>
WHY COLLECT.CHAT IS BETTER THAN OTHER PLUGINS?
There are plenty of chatbot solutions in the WordPress plugins marketplace like ArtiBot, WP Chatbot, Botsify, Cliengo, Tidio, Clientify, Acobot, Instabot, Chatbot Botnation, Chatfuel, Bot Libre and GoBot and more. Many of them do not have the advanced features like Zapier integration, Appointment booking, Google sheet integrations, etc. We rank #1 when it comes to the ease of making a chatbot. You have ready-made templates and also customer support is at our heart. Our success lies in your success. That’s what we believe in. We offer the user experience to your customers through our chatbot.
WHICH INTEGRATIONS ARE SUPPORTED IN COLLECT.CHAT?
You can send the data to any third-party app of your choice. We support webhooks and Zapier connections, so we are a 100% integration-friendly product. Once a connection is made, the bot will push the data to the app without any delay. Our native integrations include:
<ul>
<li>Zapier integration</li>
<li>Google Sheets – to get all your data in one place</li>
<li>Google Calendar – for managing your appointments</li>
<li>MailChimp – to grow your email list</li>
<li>Webhooks – to send data your server or custom app</li>
</ul>
With the power of Zapier (or even Integromat), you can also integrate with the following tools:
<ul>
<li>Get SMS notifications for chatbot response through Zapier</li>
<li>Husbpot – for building customer relationships</li>
<li>Salesforce – enterprise grade customer management</li>
<li>Constant Contact – for email marketing</li>
<li>AWeber – email marketing for small businesses</li>
<li>ActiveCampaign – for Marketing automation</li>
<li>AgileCRM – CRM for small businesses</li>
<li>Autopilot – for visual marketing automation</li>
<li>Capsule – for improving customer relations</li>
<li>Freshsales – for full-fledged sales operation</li>
<li>ConvertKit – for growing blog through email automation</li>
<li>Copper – for G-suite users to track customer cycle</li>
<li>Customerly – for active customer support management</li>
<li>Drift – for email marketing and live chat</li>
<li>Drip – for drip email campaigns</li>
<li>Groundhogg – for wordpress marketing automation</li>
<li>Infusionsoft – a sales platform for small businesses</li>
<li>Intercom – for livechat and customer support</li>
<li>Kartra – for launching your online business</li>
<li>MailerLite – for email campaign and automation</li>
<li>Mailjet – for email deliver service</li>
<li>Maropost – for customer engagement</li>
<li>Mautic – for free open source marketing</li>
<li>NationBuilder – for political campaigns</li>
<li>Ontraport – for optimizing customer support</li>
<li>Platform.ly – for scaling and automating online business</li>
<li>Salesflare – for small businesses selling B2B</li>
<li>SendinBlue – for an all-in-one digital marketing experience</li>
<li>Shopify – for ecommerce store setup and sales</li>
<li>Sendlane – for ecommerce marketing automation</li>
<li>Tubular – to get video analytics and monetize your business</li>
<li>UserEngage – for advanced sales and marketing automation</li>
<li>Zoho – for boosting your online productivity</li>
<li>Zero BS WordPress CRM – for the ultimate entrepreneur CRM</li>
<li>WP ERP – for a complete WordPress business management</li>
<li>UpiCRM – for leads management and a contacts database</li>
<li>Help Scout – for help desk and ticket handling</li>
<li>Zendesk – for customer support and ticketing</li>
</ul>
The chatbot tool can also be useful with products and people in the following area:
Email, Newsletters, Contacts, Call Tracking, Calendar,Bookmarks, Accounting, Ads and Analytics, Amazon Web Services (AWS), Analytics, App Builder, Appointment setting, Customer Appreciation, Customer Relationship Management (CRM), Customer Support, Dashboards, Databases, Developer Tools, Devices, Documents, Drip Emails, Ecommerce, Education, Team Collaboration, Time Tracking, To-do Lists, Transactional Email, Real Estate, Reports, Reminders, Scheduling, Server Monitoring, Signatures, Notifications, Payment Processing, Phone & SMS, Printing, Product Management, Event Management, FAQ, Facebook, Fax, Files, Fitness & Entertainment, Forms, Fundraising, Gaming, Google, Human Resources (HR), Management Tools, Marketing Automation, Microsoft, Net Promoter Score, News, Notes, Project Management, Proposals & Invoices, Social Media, Social Media Management, Spreadsheets, Surveys, Team Chat, Video Calls, Video, Audio, & Images, Webinar
DEMO
You can see a demo chatbot on our website here – <a href="https://collect.chat/" rel="nofollow ugc">Collect.chat</a>. Just click on the Try Demo chat button.
SUPPORT
If you have any questions about making the chatbot, please send an email to care@collect.chat. We have extensively documented the steps in our helpcentre – help.collect.chat
REGULAR UPDATES
We update our product regularly. For latest updates from Collect.chat, please visit – <a href="https://updates.collect.chat/" rel="nofollow ugc">https://updates.collect.chat/</a>

Chatbot for WordPress by Collect.chat ⚡️

Chatbots without AI are the easiest way to collect leads & data from visitors. Create a free chatbot without coding using Collect.chat.

Kanom Chatbot for Customer Support & Sales vs Chatbot for WordPress by Collect.chat ⚡️