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Turn more website visitors into leads and customers — automatically.
Kanom Chatbot is an AI-powered sales and customer support assistant for WordPress that helps convert visitors into qualified leads through real conversations — not static contact forms.
Answer questions instantly, recommend products, capture emails at the right moment, and follow up while purchase intent is still high.
The chatbot learns directly from your website content — pages, products, FAQs, pricing, policies, and documentation — so responses stay accurate, on-brand, and grounded in your real business.
No API keys. No complicated setup. No separate AI accounts.
Install in under 2 minutes and start answering visitors 24/7.
<h4>Why Kanom Chatbot?</h4>
Most visitors never fill out a contact form.
Kanom turns those missed opportunities into conversations that can qualify leads, answer objections, recommend products, and capture emails automatically.
Instead of losing visitors who have questions, your site gets an AI assistant that:
<ul>
<li>Responds instantly in multiple languages</li>
<li>Captures leads naturally during conversation</li>
<li>Helps shoppers find the right product</li>
<li>Handles repetitive support questions automatically</li>
<li>Learns from your actual website content</li>
<li>Gives your team a searchable pipeline of conversations and leads</li>
</ul>
Every chat becomes an opportunity to increase conversions.
<h4>Everything an AI assistant on your website should do</h4>
AI Customer Support — 24/7
Reduce repetitive support tickets by answering common questions instantly: shipping, returns, pricing, policies, account help, onboarding, and more. Visitors get answers in their own language, day or night.
AI Sales Assistant
Help visitors choose products, answer pre-sale questions, recommend related items, and reduce hesitation before checkout. Works hand-in-hand with WooCommerce.
Lead Capture Built Into the Conversation
Instead of interruptive popups or generic forms, Kanom asks for contact details naturally at the right moment in the conversation. Every captured lead includes:
<ul>
<li>Name and email</li>
<li>Visitor intent (what they were asking about)</li>
<li>Source page (where the conversation happened)</li>
<li>Full conversation transcript</li>
<li>CSV export and analytics</li>
</ul>
You also get a live email with the transcript so you can follow up while purchase intent is fresh — and a weekly digest summarising what converted last week.
Site-Aware Answers
Kanom automatically indexes your pages, posts, and WooCommerce products so answers come from your actual content — not hallucinated AI responses. No manual training or document uploads required. Edit a page; the bot knows about it on the next save.
WooCommerce-Aware
When a visitor opens chat with items in their cart, the bot knows what’s in it — so it can answer cart-specific questions in context, recommend related products, and nudge hesitant shoppers toward checkout.
Proactive Engagement
Auto-open the chat after a few seconds, at a scroll depth, or on exit intent — with a custom greeting. Visitors who would have bounced get one more chance to ask a question.
Analytics & Insights
Track conversations, conversion rates, top questions, unresolved issues, and the pages generating the most leads. A Monday-morning email digest summarises last week without making you log in.
Multilingual Out of the Box
Visitors type in any language; the bot answers in the same one. No translation plugins, no per-language setup — works across 95+ languages from day one.
Privacy-First & GDPR-Ready
Optional chat storage, IP anonymization, configurable retention (off, 30, 90, 180, or 365 days), and a one-click “delete everything” that cascades to captured leads. Captured leads live in your own WordPress database — not on a third-party server.
<h4>Set up in minutes</h4>
<ol>
<li>Install the plugin</li>
<li>Add your business information</li>
<li>Customize the chatbot design</li>
<li>Start chatting with visitors instantly</li>
</ol>
No coding required. No AI experience needed. No API keys required.
<h4>Hosted AI included</h4>
Kanom includes hosted AI out of the box, so you can launch immediately without managing OpenAI or Anthropic accounts.
Prefer using your own AI provider? Kanom also supports OpenAI, Anthropic, and Google models through WordPress AI Connectors — useful if you want unlimited messages on your own bill.
<h4>Turn your website into a lead generation engine</h4>
Your visitors already have questions.
Kanom helps you answer them instantly, convert more of them into customers, and capture leads automatically — even while you sleep.
Install Kanom Chatbot today and start turning conversations into revenue.
<h4>What’s included on every plan</h4>
<ul>
<li>Hosted AI included (no API keys to manage)</li>
<li>Lead capture in conversation, with full transcript + intent + source page</li>
<li>Site-aware answers from your real pages, posts, and products</li>
<li>WooCommerce-aware (cart context, product recommendations)</li>
<li>Proactive triggers (time on page / scroll depth / exit intent)</li>
<li>Multilingual — works in 95+ languages</li>
<li>Analytics dashboard + weekly email digest</li>
<li>GDPR-friendly privacy controls</li>
<li>Floating chat widget — fully customizable (color, logo, position, greeting, tone)</li>
<li>Shortcode <code>[kanom_chatbot]</code> for embedding on specific pages</li>
<li>Admin chat logs with transcript view + CSV export</li>
<li>Built-in Support tab — reach our team directly from inside WordPress</li>
</ul>
Paid plans unlock higher monthly message volume, multiple sites, unlimited live lead notifications (free plan emails the first 5/month and stores the rest), and the ability to remove the “Powered by” badge from the widget.
<h4>External services</h4>
This plugin requires our hosted AI service to function. There is no option to run it without it — the AI provider key is held server-side and never ships with the plugin.
The plugin communicates with our hosted service at wpsmartchatbot.com (operated by us). All routes are sub-paths of <code>https://wpsmartchatbot.com/wp-json/wpsc-saas/v1/</code>:
<ul>
<li><code>/trial</code> — issues a free license. Sent: site URL, admin email. Called the first time a visitor sends a chat message (not on activation).</li>
<li><code>/activate</code>, <code>/deactivate</code> — register/deregister this site against a paid license. Sent: license key, site URL.</li>
<li><code>/validate</code> — daily license re-check. Sent: license key, site URL.</li>
<li><code>/plans</code> — fetches the public plan catalog for the License page. No personal data sent.</li>
<li><code>/usage</code> — reports the local monthly message count. Sent: license key, site URL, message count.</li>
<li><code>/chat</code> — proxies the visitor’s conversation to a third-party AI provider (currently DeepSeek). Sent: license key, site URL, the chat messages, and the AI prompt you configured (business name, FAQ, tone, etc.).</li>
<li><code>/checkout/{plan}</code> — opens a Stripe checkout link in a new tab when an admin upgrades.</li>
</ul>
Data sent depends on the route — see the per-route list above. The visitor’s chat messages and your AI prompt are forwarded to the AI provider only via the <code>/chat</code> route, and only when a visitor actually sends a message.
<ul>
<li>Service endpoint: https://wpsmartchatbot.com/wp-json/wpsc-saas/v1</li>
<li>Terms of Service: https://wpsmartchatbot.com/terms</li>
<li>Privacy Policy: https://wpsmartchatbot.com/privacy</li>
</ul>
By installing and activating this plugin, you agree to the Terms of Service and Privacy Policy linked above.
<h4>Roadmap</h4>
<ul>
<li>Team accounts & multiple chatbots per account</li>
<li>WhatsApp integration</li>
<li>Human handoff (transcript → admin’s inbox with reply-to so support replies go back to the visitor by email)</li>
<li>CRM webhook (push captured leads to Zapier / Make / your CRM of choice)</li>
<li>Deeper WooCommerce integration (order history, recently-viewed, wishlist)</li>
<li>A/B testing for proactive triggers (test different opener messages, see which converts more leads)</li>
</ul>

Kanom Chatbot for Customer Support & Sales

AI customer support, sales assistant, and lead capture for WordPress — answers questions, recommends products, and captures leads 24/7.

nicolasgo

<a href="https://www.joonbot.com" rel="nofollow ugc">Joonbot</a> is a no-code & intuitive chatbot builder to skyrocket your conversion rate.
<ul>
<li>Get more sales with custom and targeted chatbots.</li>
<li>Generate more leads by booking appointments automatically with our Calendly integration.</li>
<li>Collect information at scale with chatbot feedback surveys, feature ideas, issue requests and more.</li>
</ul>
I takes seconds to install a chatbot on your website with this plugin!
Engage visitors
By design, chatbots engage visitors. Grab people’s attention by making your chatbot appears at the right time, the right place with the right message. Your engagement rate will skyrocket!
Automate repetitive tasks
Delegate to your chatbots chatbots data collection, qualification, booking appointments and data insertion into your data management tool. Also, make your chatbot answer automatically to recurring questions.
Increase conversion rate
Your visitors are all different. Personalize the chatbot user journey, using smart routing so you can focus only on good leads for an optimized customer acquisition process. Continually improve your conversion rates by tracking your custom goals and conducting AB tests.
<h3>Top benefits</h3>
<ul>
<li>Create as many conversations as you like with unlimited interactions,</li>
<li>Build them with personalized conversation scenarios (hidden fields, logic jumps, calculations, blocks),</li>
<li>Choose the chatbot format that suits your needs (widget, full-page, embed),</li>
<li>Customize your conversations (colour, avatar, GIF, emojis, videos and more),</li>
<li>Contextualize the appearance of your chatbot with targeting features (traffic source, URL browsing),</li>
<li>Book appointments for users directly from your chatbot with Calendly integration,</li>
<li>Trigger emails directly to users or your team wherever you want in the conversation,</li>
<li>Send data collected to your favourite apps and also get data from third-party apps with our Zapier, Webhooks and native integrations (Google sheets, soon Airtable & Slack).</li>
<li>Build your custom analytics dashboard with custom goals. Improve your conversion rates with AB tests.</li>
</ul>
<h3>Features</h3>
<ul>
<li>Unlimited conversations</li>
<li>Unlimited chatbots</li>
<li>Unlimited blocks per chatbot</li>
<li>Unlimited websites</li>
<li>Widget format</li>
<li>Full-page format</li>
<li>Embed format</li>
<li>Pre-built templates</li>
<li>Self-notification</li>
<li>Recall information</li>
<li>Unlimited loops</li>
<li>Unlimited logic jumps</li>
<li>File upload</li>
<li>Stripe payment (Coming soon!)</li>
<li>Hidden fields</li>
<li>A/B test</li>
<li>Calculation</li>
<li>Custom goals</li>
<li>Native email notifications</li>
<li>Zapier integration</li>
<li>Calendly integration</li>
<li>Integromat integration (Coming soon!)</li>
<li>Integrately integration</li>
<li>Remove Joonbot branding</li>
<li>Priority support</li>
<li>Webhooks</li>
<li>Google Sheets integration</li>
<li>Airtable integration (Coming soon!)</li>
<li>Unbounce integration</li>
<li>Unlimited custom domain</li>
</ul>
<h3>Integrations</h3>
<ul>
<li>Native email notifications</li>
</ul>
Notify in real time your team or chatbot’s users by email with the information given during the conversation.
<ul>
<li>Zapier</li>
</ul>
Automatically send data collected by your chatbot to your favourite apps with Zapier.
<ul>
<li>Integrately</li>
</ul>
Integrately is a great tool to help you automate your workflow. Integrately is an alternative to Zapier.
<ul>
<li>Webhook</li>
</ul>
Send and use data from any apps (e.g. your own) during the conversation. Start the right conversation based on specific data.
<ul>
<li>Google Sheets</li>
</ul>
Insert, update and get data from your spreadsheets. You can also create new tabs based on time. Coming soon for the update and get.
We plan to develop:
<ul>
<li>Airtable</li>
</ul>
Send data collected during a conversation to Airtable, where you can organize your data and collaborate easily. Also take data from Airatble to use it during your conversation.
<ul>
<li>Mailchimp</li>
</ul>
Send data collected by your chatbot to Mailchimp—the world’s largest marketing automation platform.
<ul>
<li>Stripe</li>
</ul>
Sell products or services, accept charity donations and much more by adding a Stripe Payment block to your chatbots.
<ul>
<li>Slack</li>
</ul>
Notify the right people whenever in a conversation with one of your Joonbots. Slack brings all your team’s communication and files into one place, where they’re instantly searchable and available wherever you go.
<ul>
<li>Google Analytics</li>
</ul>
Track views, clicks and discussions with your chatbot directly in Google Analytics. Great for helping you better understand your audience and see where there are opportunities for growth or improving user experience.
<ul>
<li>Integromat</li>
</ul>
Create your customized scenarios with Integromat. Automate repetitive tasks involved in using chatbot and make your work easier.
<h3>Chatbot use cases</h3>
SALES
Give product recommendation
<ul>
<li>Create a chatbot that asks questions about what the user is looking for, gives recommendation on what product is better depending on the user and finally suggests the right product</li>
<li>Provide an interactive questionnaire chatbot that takes user preferences and acts like a personal shopper</li>
</ul>
Conducting proactive purchasing incentives
<ul>
<li>Display a chatbot on a specific page that will make proactive product suggestions based on past purchases</li>
<li>Display a chatbot that will remind the visitor about abandoned carts</li>
<li>Display a chatbot that will give promotional discounts to store visitors</li>
<li>On cart page, display a chatbot that suggests a product related to others in the cart or a product the user can afford thanks to the amount saved with a coupon code</li>
</ul>
Take the user need/order
<ul>
<li>Create a chatbot that takes the client’s need based on a qualification questions</li>
</ul>
Make users buy directly from your chatbot
<ul>
<li>Calculate automatically the final amount to pay automatically and pay directly with Stripe integration</li>
</ul>
LEAD GENERATION
Generate leads
<ul>
<li>Create a chatbot to take contact details like name, email and phone number</li>
</ul>
Book meetings
<ul>
<li>Book meetings directly with Calendly integration</li>
</ul>
Qualify and segment leads
<ul>
<li>Create a chatbot to qualify and segment leads automatically and provide the right next step. For example, the chatbot can redirect the user to a video demo or book a meeting with one of your sales using Calendly integration. Your team focus only on closing not qualifying.</li>
<li>Create a chatbot to welcome, get to know who is behind and nurture with appropriate content.</li>
</ul>
MARKETING
Collect feedback
<ul>
<li>Send a feedback survey about your product and customer experience from arriving to your website to product delivery.</li>
</ul>
Conduct engaging quizzes
<ul>
<li>Create a game/quiz chatbot with a coupon code or gift as a potential prize. Choose the full-page format and share it to social media.</li>
</ul>
CUSTOMER/VISITOR SUPPORT
Take issue requests
Take features ideas
Take user feedback
<h3>Testimonials</h3>
Our customers love our intuitive chatbot builder.
“The pricing model is startup-friendly, the user interface is self-explanatory. The fluff was removed and only what is needed is what we see.”
“Joonbot is quite unique in its category and the UX/UI of its workflow builder is so intuitive. Anyone should at list try it out to understand how powerful it is.”
“The best app is the one you’ll actually be able to use. Relative ease of use for a complex task. There is no comparison between Joonbot and ManyChat. ManyChat has HOURS of tutorials.”
“Amazing product! I love the interface for building chatbots, easiest I have seen by far! Planning to create many more, very much looking forward to what Joonbot adds in the future!”
<h3>Installation guide</h3>
You’ll find <a href="https://help.joonbot.com/hc/en-us/articles/360015752220-How-to-install-your-chatbot-on-your-WordPress-website" rel="nofollow ugc">in this article</a> a step-by-step guide about how to install a chatbot on your WordPress website.
<h3>Support information</h3>
You can contact Joonbot customer support anytime by talking to our chatbot available within your Joonbot account. Click on “I need help” or “I have a bug to report” depending on your situation.

Chatbot to boost conversions by Joonbot

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Kanom Chatbot for Customer Support & Sales vs Chatbot to boost conversions by Joonbot