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Turn more website visitors into leads and customers — automatically.
Kanom Chatbot is an AI-powered sales and customer support assistant for WordPress that helps convert visitors into qualified leads through real conversations — not static contact forms.
Answer questions instantly, recommend products, capture emails at the right moment, and follow up while purchase intent is still high.
The chatbot learns directly from your website content — pages, products, FAQs, pricing, policies, and documentation — so responses stay accurate, on-brand, and grounded in your real business.
No API keys. No complicated setup. No separate AI accounts.
Install in under 2 minutes and start answering visitors 24/7.
<h4>Why Kanom Chatbot?</h4>
Most visitors never fill out a contact form.
Kanom turns those missed opportunities into conversations that can qualify leads, answer objections, recommend products, and capture emails automatically.
Instead of losing visitors who have questions, your site gets an AI assistant that:
<ul>
<li>Responds instantly in multiple languages</li>
<li>Captures leads naturally during conversation</li>
<li>Helps shoppers find the right product</li>
<li>Handles repetitive support questions automatically</li>
<li>Learns from your actual website content</li>
<li>Gives your team a searchable pipeline of conversations and leads</li>
</ul>
Every chat becomes an opportunity to increase conversions.
<h4>Everything an AI assistant on your website should do</h4>
AI Customer Support — 24/7
Reduce repetitive support tickets by answering common questions instantly: shipping, returns, pricing, policies, account help, onboarding, and more. Visitors get answers in their own language, day or night.
AI Sales Assistant
Help visitors choose products, answer pre-sale questions, recommend related items, and reduce hesitation before checkout. Works hand-in-hand with WooCommerce.
Lead Capture Built Into the Conversation
Instead of interruptive popups or generic forms, Kanom asks for contact details naturally at the right moment in the conversation. Every captured lead includes:
<ul>
<li>Name and email</li>
<li>Visitor intent (what they were asking about)</li>
<li>Source page (where the conversation happened)</li>
<li>Full conversation transcript</li>
<li>CSV export and analytics</li>
</ul>
You also get a live email with the transcript so you can follow up while purchase intent is fresh — and a weekly digest summarising what converted last week.
Site-Aware Answers
Kanom automatically indexes your pages, posts, and WooCommerce products so answers come from your actual content — not hallucinated AI responses. No manual training or document uploads required. Edit a page; the bot knows about it on the next save.
WooCommerce-Aware
When a visitor opens chat with items in their cart, the bot knows what’s in it — so it can answer cart-specific questions in context, recommend related products, and nudge hesitant shoppers toward checkout.
Proactive Engagement
Auto-open the chat after a few seconds, at a scroll depth, or on exit intent — with a custom greeting. Visitors who would have bounced get one more chance to ask a question.
Analytics & Insights
Track conversations, conversion rates, top questions, unresolved issues, and the pages generating the most leads. A Monday-morning email digest summarises last week without making you log in.
Multilingual Out of the Box
Visitors type in any language; the bot answers in the same one. No translation plugins, no per-language setup — works across 95+ languages from day one.
Privacy-First & GDPR-Ready
Optional chat storage, IP anonymization, configurable retention (off, 30, 90, 180, or 365 days), and a one-click “delete everything” that cascades to captured leads. Captured leads live in your own WordPress database — not on a third-party server.
<h4>Set up in minutes</h4>
<ol>
<li>Install the plugin</li>
<li>Add your business information</li>
<li>Customize the chatbot design</li>
<li>Start chatting with visitors instantly</li>
</ol>
No coding required. No AI experience needed. No API keys required.
<h4>Hosted AI included</h4>
Kanom includes hosted AI out of the box, so you can launch immediately without managing OpenAI or Anthropic accounts.
Prefer using your own AI provider? Kanom also supports OpenAI, Anthropic, and Google models through WordPress AI Connectors — useful if you want unlimited messages on your own bill.
<h4>Turn your website into a lead generation engine</h4>
Your visitors already have questions.
Kanom helps you answer them instantly, convert more of them into customers, and capture leads automatically — even while you sleep.
Install Kanom Chatbot today and start turning conversations into revenue.
<h4>What’s included on every plan</h4>
<ul>
<li>Hosted AI included (no API keys to manage)</li>
<li>Lead capture in conversation, with full transcript + intent + source page</li>
<li>Site-aware answers from your real pages, posts, and products</li>
<li>WooCommerce-aware (cart context, product recommendations)</li>
<li>Proactive triggers (time on page / scroll depth / exit intent)</li>
<li>Multilingual — works in 95+ languages</li>
<li>Analytics dashboard + weekly email digest</li>
<li>GDPR-friendly privacy controls</li>
<li>Floating chat widget — fully customizable (color, logo, position, greeting, tone)</li>
<li>Shortcode <code>[kanom_chatbot]</code> for embedding on specific pages</li>
<li>Admin chat logs with transcript view + CSV export</li>
<li>Built-in Support tab — reach our team directly from inside WordPress</li>
</ul>
Paid plans unlock higher monthly message volume, multiple sites, unlimited live lead notifications (free plan emails the first 5/month and stores the rest), and the ability to remove the “Powered by” badge from the widget.
<h4>External services</h4>
This plugin requires our hosted AI service to function. There is no option to run it without it — the AI provider key is held server-side and never ships with the plugin.
The plugin communicates with our hosted service at wpsmartchatbot.com (operated by us). All routes are sub-paths of <code>https://wpsmartchatbot.com/wp-json/wpsc-saas/v1/</code>:
<ul>
<li><code>/trial</code> — issues a free license. Sent: site URL, admin email. Called the first time a visitor sends a chat message (not on activation).</li>
<li><code>/activate</code>, <code>/deactivate</code> — register/deregister this site against a paid license. Sent: license key, site URL.</li>
<li><code>/validate</code> — daily license re-check. Sent: license key, site URL.</li>
<li><code>/plans</code> — fetches the public plan catalog for the License page. No personal data sent.</li>
<li><code>/usage</code> — reports the local monthly message count. Sent: license key, site URL, message count.</li>
<li><code>/chat</code> — proxies the visitor’s conversation to a third-party AI provider (currently DeepSeek). Sent: license key, site URL, the chat messages, and the AI prompt you configured (business name, FAQ, tone, etc.).</li>
<li><code>/checkout/{plan}</code> — opens a Stripe checkout link in a new tab when an admin upgrades.</li>
</ul>
Data sent depends on the route — see the per-route list above. The visitor’s chat messages and your AI prompt are forwarded to the AI provider only via the <code>/chat</code> route, and only when a visitor actually sends a message.
<ul>
<li>Service endpoint: https://wpsmartchatbot.com/wp-json/wpsc-saas/v1</li>
<li>Terms of Service: https://wpsmartchatbot.com/terms</li>
<li>Privacy Policy: https://wpsmartchatbot.com/privacy</li>
</ul>
By installing and activating this plugin, you agree to the Terms of Service and Privacy Policy linked above.
<h4>Roadmap</h4>
<ul>
<li>Team accounts & multiple chatbots per account</li>
<li>WhatsApp integration</li>
<li>Human handoff (transcript → admin’s inbox with reply-to so support replies go back to the visitor by email)</li>
<li>CRM webhook (push captured leads to Zapier / Make / your CRM of choice)</li>
<li>Deeper WooCommerce integration (order history, recently-viewed, wishlist)</li>
<li>A/B testing for proactive triggers (test different opener messages, see which converts more leads)</li>
</ul>

Kanom Chatbot for Customer Support & Sales

AI customer support, sales assistant, and lead capture for WordPress — answers questions, recommends products, and captures leads 24/7.

Arthur de Kapty

Kapty helps you replace passive contact forms with a conversational chatbot experience inside WordPress. 
Visitors can follow guided conversation paths, answer key questions, and send clearer requests from your site.
This free version includes the core Kapty workflow for WordPress:
<ul>
<li>Display a chatbot widget on your site</li>
<li>Start with a built-in demonstration scenario</li>
<li>Create and edit your own conversational scenarios</li>
<li>Activate one or several scenarios on your site</li>
<li>Capture leads from conversations</li>
<li>View conversations and leads from the WordPress admin</li>
<li>Customize the widget appearance</li>
<li>Configure email notifications</li>
<li>Export your scenarios</li>
</ul>
Kapty is designed for site owners, freelancers, agencies, and service businesses that want a more interactive first contact experience than a traditional form.
Kapty privacy policy: 
https://kapty.fr/politique-de-confidentialite/
Kapty terms of use: 
https://kapty.fr/conditions-generales-dutilisation-de-kapty/
<h3>External services</h3>
This WordPress.org build of Kapty Free does not use Kapty-hosted APIs or Anthropic APIs for chatbot generation or scenario creation. Support links and branding links may point to Kapty websites, but no plugin data is sent to Kapty or Anthropic during the normal use of this free build.
<h4>Google Fonts (optional, disabled by default)</h4>
Kapty can optionally load font files from Google Fonts when the site administrator explicitly enables the setting in <code>Kapty > Personnalisation > Options avancées</code>.
What the service is used for: 
* Load the selected typography for the chatbot interface.
What data is sent: 
* The visitor’s IP address. 
* Browser and device information sent by the browser when requesting the Google Fonts stylesheet and font files. 
* The selected Google Fonts families.
When it is loaded: 
* Only if the administrator explicitly enables Google Fonts. 
* Disabled by default in the WordPress.org build.
Terms of Service: 
https://policies.google.com/terms
Privacy Policy: 
https://policies.google.com/privacy
<h4>External URL preview requests (administrator-triggered)</h4>
Kapty includes an administrator tool that can fetch preview information from a URL entered by the administrator.
What the service is used for: 
* Retrieve remote page metadata such as title, description, and preview image.
What data is sent: 
* The URL entered by the administrator. 
* Standard HTTP request headers generated by the WordPress site server.
When it is used: 
* Only when an administrator explicitly requests a link preview. 
* No visitor conversation content is sent as part of this feature.
Terms of Service and Privacy Policy: 
* These depend on the external URL chosen by the administrator.

Kapty

Transform your WordPress site into a conversational lead capture experience with Kapty.

Kanom Chatbot for Customer Support & Sales vs Kapty