m.tiggelaar

Key4ce

<h4>This project is no longer under development:</h4>
<p>Due to the osTicket versions always changing basic database aspects we felt it was simply not stable enough to be used in production.<br />
It simply takes too much time and effort to keep up with all the recodes on each version and too many bugs pop up as a result of it.<br />
We have therefor moved on to a different ticketing system and developed different portal plugin for it. (we have not yet made this portal public but might do so in the future).<br />
If you’re interested in taking over development for this plugin please contact us.</p>
<h4>Project Description</h4>
<p>This is a rebuild of the original OSTicket WP Bridge plugin<br />
Because the original plugin was no longer developed we decided to make a new plugin out of it.<br />
adding new features, fixing old bugs and security flaws.</p>
<h4>Basic Features:</h4>
<ul>
<li>Compatible with osTicket 1.9.3 – 1.10.</li>
<li>POP / IMAP functionality stays intact.</li>
<li>You can use both osTicket scp, reply to email OR use WordPress for all tickets.</li>
<li>Integrates with your WordPress users.</li>
<li>Good work-flow of Open, Answered and Closed tickets.</li>
<li>Contact form shortcode.</li>
<li>Multiple file attachments.</li>
<li>HTML Email templates.</li>
<li>Admin and Department signatures from osTicket.</li>
<li>Admin internal notes from osTicket.</li>
<li>Admin Canned responses from osTicket.</li>
<li>Create ticket as Admin.</li>
<li>Multi-language support.</li>
</ul>
<h4>Features scheduled for next release:</h4>
<ul>
<li>Ticket user linked to WP / Woo Commerce users.</li>
</ul>
<h4>Translations available</h4>
<ul>
<li>English</li>
<li>Dutch</li>
<li>Arabic – by mbnoimi</li>
<li>German – by Adrian Oeschger</li>
<li>If you would like to contribute your own language please don’t hesitate to contact us!</li>
</ul>
<h4>If you like this plugin please leave a good review behind and help us to promote it.</h4>
<p>This plugin is powered by Key4ce – IT Professionals :: https://key4ce.com</p>


Key4ce osTicket Bridge

This project is no longer under development:

michaelbo

<p>This is a new plugin, designed from the ground up to bridge osTicket & WordPress.</p>
<p>I needed a support ticket system plugin for a site i was building and try most of the plugins on wordpress, I just couldn’t get them to work, so i decided to create a bridge for my clients current ticket system. After doing this I thought maybe someone else could use it also.</p>
<p>Old -> osTicket-WP-Bridge will email you and the client when new tickets and post replies are created, answer the tickets in the osTicket admin area as you normally would.</p>
<p>New -> In osTicket-WP-Bridge v1.9.2 you can now view tickets and post a reply in wordpress dashboard, no need to login to the admin area of osTicket to answer tickets.</p>
<p>I received a lot of emails on creating these functions in the wordpress admin area, so i did and some features that osTicket didn’t have, just to make it easier.</p>
<p>I will be adding more functions & features down the line to make it better for all, as you can see in my change log versions.</p>
<p>If there is something you would like to see in the next version, please let me know.</p>
<p>For Support/Qustions: http://a1-9.com/forums/<br />
osTicket Bridge Demo: http://osticket-wp-bridge.a1-9.com/</p>


osTicket WP Bridge

Integrate osTicket into your wordpress site with our easy to use osTicket WP Bridge plugin.

Key4ce osTicket Bridge vs osTicket WP Bridge