David Perez

closemarketing

Alex Brea

<p>Knowledge Base Chatbot helps you curate the exact content you want to use as a “knowledge base” and generates a single Markdown file (<code>llm-knowledge-chatbot.md</code>) that can be consumed by an external chatbot or LLM pipeline.</p>
<p>From the WordPress admin, you can:</p>
<ul>
<li>Select content from any public post type that is available in the admin (Pages, Posts, and most custom post types).</li>
<li>Add selected items to a curated list.</li>
<li>Reorder the list via drag & drop.</li>
<li>Regenerate the Markdown file at any time (it is also regenerated automatically after adding/removing items).</li>
</ul>
<p>The generated file is saved in your WordPress root folder and can be accessed via a public URL such as:<br />
    https://example.com/llm-knowledge-chatbot.md</p>


Knowledge Base Chatbot

Generate a Markdown knowledge base file from selected WordPress content (pages, posts, and CPTs) to power an external chatbot/LLM workflow.

Freshworks

<p>With the Freshdesk (official) plugin, you can now:</p>
<ul>
<li>quickly integrate the help widget into your WordPress site or blog</li>
<li>convert comments on your WordPress site into Freshdesk tickets</li>
<li>allow users on WordPress to seamlessly login to your support portal via SSO</li>
</ul>
<h3>Manual Installation</h3>
<ol>
<li>Download the latest version of the ‘Freshdesk (official)’  plugin from the WordPress plugin directory.</li>
<li>Extract the zip and upload the “freshdesk-support” directory to your /wp-content/plugins directory.</li>
<li>Go to the ‘Plugins’ page in your admin section and activate the plugin.</li>
<li>You now have a new admin menu ‘Freshdesk’ in your WordPress admin menu bar. Click on it and configure the settings.</li>
</ol>
<h3>In case of NGNIX Server</h3>
<p>Follow the below steps:</p>
<p>Case #1 – If your domain is like example.com, add the below line in your nginx.conf (located at /etc/nginx/sites-available/)</p>
<p>location / {<br />
try_files $uri $uri/ /index.php?q=uri&args;<br />
}</p>
<p>Case #2 – If your domain is like example.com/freshdesk, add the below line in your nginx.conf (located at /etc/nginx/sites-available/)</p>
<p>location /freshdesk {<br />
try_files $uri $uri/ /freshdesksso/index.php?q=$uri&$args;<br />
}</p>
<h3>In case of Apache Server</h3>
<p>Please make sure the “Permalink” set to ” Post name” under “Settings -> Permalink -> Common Settings”</p>


Freshdesk (official)

Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.

Knowledge Base Chatbot vs Freshdesk (official)