DannyCooper

<p>Enables a <strong>knowledge base</strong> post type and <strong>section</strong> taxonomy.</p>
<p>The plugin adds a Knowledge Base tab to your admin menu, which allows you to add articles just as you would regular posts. This allows you to keep your articles even if you change theme.</p>
<p>The Apollo Theme was built purposely to work with this plugin – <a href="http://crtv.mk/ez5P" title="Apollo WordPress Theme" rel="nofollow ugc">Apollo Theme</a></p>
<h4>Bugs</h4>
<p>If you find an issue, let us know <a href="https://github.com/DannyCooper/knowledge-base-cpt/issues" rel="nofollow ugc">here</a>!</p>
<h4>Contributions</h4>
<p>Anyone is welcome to contribute to the Knowledge Base CPT plugin.</p>
<p>There are various ways you can contribute:</p>
<ol>
<li>Raise an <a href="https://github.com/DannyCooper/knowledge-base-cpt/issues" rel="nofollow ugc">Issue</a> on GitHub</li>
<li>Send us a Pull Request with your bug fixes and/or new features</li>
<li>Translate the Knowledge Base CPT plugin into <a href="https://www.transifex.com/projects/p/knowledge-base-cpt/" rel="nofollow ugc">different languages</a></li>
<li>Provide feedback and suggestions on <a href="https://github.com/DannyCooper/knowledge-base-cpt/issues?direction=desc&labels=Enhancement&page=1&sort=created&state=open" rel="nofollow ugc">enhancements</a></li>
</ol>


Knowledge Base CPT

Enables a 'knowledge base post' type and 'section' taxonomy.

Freshworks

<p>With the Freshdesk (official) plugin, you can now:</p>
<ul>
<li>quickly integrate the help widget into your WordPress site or blog</li>
<li>convert comments on your WordPress site into Freshdesk tickets</li>
<li>allow users on WordPress to seamlessly login to your support portal via SSO</li>
</ul>
<h3>Manual Installation</h3>
<ol>
<li>Download the latest version of the ‘Freshdesk (official)’  plugin from the WordPress plugin directory.</li>
<li>Extract the zip and upload the “freshdesk-support” directory to your /wp-content/plugins directory.</li>
<li>Go to the ‘Plugins’ page in your admin section and activate the plugin.</li>
<li>You now have a new admin menu ‘Freshdesk’ in your WordPress admin menu bar. Click on it and configure the settings.</li>
</ol>
<h3>In case of NGNIX Server</h3>
<p>Follow the below steps:</p>
<p>Case #1 – If your domain is like example.com, add the below line in your nginx.conf (located at /etc/nginx/sites-available/)</p>
<p>location / {<br />
try_files $uri $uri/ /index.php?q=uri&args;<br />
}</p>
<p>Case #2 – If your domain is like example.com/freshdesk, add the below line in your nginx.conf (located at /etc/nginx/sites-available/)</p>
<p>location /freshdesk {<br />
try_files $uri $uri/ /freshdesksso/index.php?q=$uri&$args;<br />
}</p>
<h3>In case of Apache Server</h3>
<p>Please make sure the “Permalink” set to ” Post name” under “Settings -> Permalink -> Common Settings”</p>


Freshdesk (official)

Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.

Knowledge Base CPT vs Freshdesk (official)