KokobeoChat

Trademark notice: WhatsApp, Messenger, and Instagram are trademarks of Meta Platforms, Inc. KokobeoChat is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc.
KokobeoChat is the easiest way to add live chat, AI support and multi-channel messaging to your WordPress site.
Connect with your visitors in real time, automate responses with a self-learning AI, and let customers reach you on their favorite channel: Live Chat, WhatsApp, Messenger, Instagram, or Email — all from one single widget.
Trusted by businesses in 24 countries and available in 14 languages, KokobeoChat combines the power of human operators with AI automation — so you can provide 24/7 support without hiring a 24/7 team.
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<h4>🚀 Why choose KokobeoChat?</h4>
<ul>
<li>Free plan forever — no credit card, no hidden fees, no time limit</li>
<li>Paid plans with 15-day free trial — try Pro and Business risk-free</li>
<li>14 languages supported — auto-detects visitor language</li>
<li>AI that learns over time — the more your visitors chat, the smarter the assistant becomes. Every conversation enriches the AI memory so replies get more accurate and personalized</li>
<li>Multi-channel widget (Pro & Business) — WhatsApp, Messenger, Instagram, Email in one bubble</li>
<li>Real-time translation — operators reply in their language, customers read in theirs</li>
<li>Unlimited chats even on the free plan</li>
<li>Setup in 60 seconds — install, enter API key, done</li>
<li>Mobile-ready — fully responsive on every device</li>
<li>GDPR compliant — data stays private, full privacy controls</li>
<li>No ads — your site, your chat, your brand</li>
<li>Multi-operator — add your team, distribute conversations</li>
<li>Guided onboarding — clear Register / Login / Support buttons right inside the plugin settings</li>
</ul>
<h4>✨ Key Features</h4>
For visitors: 
* Beautiful chat widget that fits any theme 
* Works on mobile, tablet and desktop 
* Voice messages and file sharing (Pro plans) 
* Offline forms when operators are not available 
* Instant answers from the AI Brain 
* Multi-channel selector — pick Live Chat, WhatsApp, Messenger, Instagram or Email
For you: 
* Real-time dashboard at chat.kokobeo.com 
* Self-learning AI Brain — the knowledge base grows automatically with every chat. The more visitors you get, the more accurate and personalized the AI replies become 
* Analytics and conversation history 
* Operator routing and team management 
* Email notifications and Slack integration (coming soon) 
* Chat history export
For global businesses: 
* 14 languages: English, Italian, Spanish, French, German, Portuguese, Dutch, Polish, Russian, Chinese, Japanese, Arabic, Turkish, Czech 
* Automatic language detection from the visitor browser 
* Messages translated on-the-fly between operator and customer
<h4>🌐 Multi-Channel Widget (Pro & Business plans)</h4>
Give your visitors the freedom to choose how they contact you. The KokobeoChat widget supports 5 channels in one bubble:
<ul>
<li>Live Chat — always on, real-time operator reply</li>
<li>WhatsApp — one tap opens WhatsApp with your pre-filled welcome message</li>
<li>Facebook Messenger — direct link to your Facebook page inbox</li>
<li>Instagram — direct message to your Instagram business account</li>
<li>Email — fallback with pre-filled subject, works with Gmail, Outlook, Yahoo, Apple Mail, ProtonMail</li>
</ul>
All channels are configured from your KokobeoChat admin dashboard in seconds. Toggle what you want, add your phone number or username, save — and your widget updates live.
This feature is available on the Pro (€29/month) and Business (€79/month) plans. Live Chat alone remains fully free forever.
<h4>💼 Plans & Pricing</h4>
<ul>
<li>Free — €0 forever / Unlimited widgets, 500 chats/month, 1 operator. No credit card needed.</li>
<li>Pro — €29/month with 15-day free trial / Unlimited chats, 5 operators, AI Brain with self-learning memory, multi-channel widget, analytics</li>
<li>Business — €79/month with 15-day free trial / Everything + priority support, unlimited operators, custom branding</li>
</ul>
Both Pro and Business plans include a 15-day free trial — no credit card required to start. Upgrade or cancel anytime.
<h4>🎯 Perfect for</h4>
<ul>
<li>E-commerce stores (WooCommerce, Shopify)</li>
<li>Service businesses and professionals</li>
<li>Agencies and freelancers</li>
<li>SaaS companies</li>
<li>Any WordPress site that needs customer support</li>
</ul>
<h4>🔒 Privacy & Security</h4>
KokobeoChat is fully GDPR compliant. We do not sell or share data with third parties. All chat data is encrypted in transit and at rest. Read our full policy at https://chat.kokobeo.com/privacy.html
<h3>Descrizione (Italiano)</h3>
KokobeoChat è il modo più semplice per aggiungere una live chat professionale, un assistente AI e un widget multicanale al tuo sito WordPress. Connettiti con i visitatori in tempo reale, automatizza le risposte con l’intelligenza artificiale e lascia che i clienti ti contattino dal loro canale preferito: Live Chat, WhatsApp, Messenger, Instagram o Email — tutto da un unico widget.
Utilizzato da aziende in 24 paesi e disponibile in 14 lingue, KokobeoChat unisce la potenza degli operatori umani con l’automazione AI — così puoi offrire supporto 24/7 senza dover assumere un team 24/7.
Perché sceglierlo: 
* Piano gratuito per sempre, nessuna carta richiesta 
* Piani Pro e Business con 15 giorni di prova gratuita 
* 14 lingue con rilevamento automatico 
* Widget multicanale (Pro & Business) — WhatsApp, Messenger, Instagram, Email in un’unica bolla 
* AI che impara nel tempo — più i visitatori chattano, più la memoria dell’assistente si arricchisce 
* Traduzione in tempo reale tra operatore e cliente 
* Installazione in 60 secondi 
* Pienamente conforme al GDPR 
* Multi-operatore per gestire il team
Piani: Free €0 per sempre · Pro €29/mese · Business €79/mese (entrambi con trial 15 giorni, nessuna carta richiesta)
<h3>Descripción (Español)</h3>
KokobeoChat es la forma más fácil de añadir un chat en vivo profesional, un asistente de IA y un widget multicanal a tu sitio WordPress. Conecta con tus visitantes en tiempo real, automatiza respuestas con inteligencia artificial y deja que los clientes te contacten desde su canal favorito: Live Chat, WhatsApp, Messenger, Instagram o Email — todo desde un único widget.
Utilizado por empresas en 24 países y disponible en 14 idiomas, KokobeoChat combina la potencia de operadores humanos con automatización AI — así puedes ofrecer soporte 24/7 sin necesidad de un equipo 24/7.
Por qué elegirlo: 
* Plan gratuito para siempre, sin tarjeta requerida 
* Planes Pro y Business con 15 días de prueba gratuita 
* 14 idiomas con detección automática 
* Widget multicanal (Pro & Business) — WhatsApp, Messenger, Instagram, Email en una sola burbuja 
* IA que aprende con el tiempo — cuanto más chatean tus visitantes, más se enriquece la memoria del asistente 
* Traducción en tiempo real entre operador y cliente 
* Instalación en 60 segundos 
* Totalmente conforme al RGPD 
* Multi-operador para gestionar tu equipo
Planes: Free €0 para siempre · Pro €29/mes · Business €79/mes (ambos con prueba de 15 días, sin tarjeta requerida)
<h3>Description (Français)</h3>
KokobeoChat est la façon la plus simple d’ajouter un chat en direct professionnel, un assistant IA et un widget multicanal à votre site WordPress. Connectez-vous avec vos visiteurs en temps réel, automatisez les réponses avec l’intelligence artificielle et laissez les clients vous joindre depuis leur canal préféré : Live Chat, WhatsApp, Messenger, Instagram ou Email — tout depuis un seul widget.
Utilisé par des entreprises dans 24 pays et disponible en 14 langues, KokobeoChat combine la puissance des opérateurs humains avec l’automatisation IA — offrant un support 24/7 sans équipe 24/7.
Pourquoi le choisir: 
* Plan gratuit pour toujours, sans carte bancaire 
* Plans Pro et Business avec 15 jours d’essai gratuit 
* 14 langues avec détection automatique 
* Widget multicanal (Pro & Business) — WhatsApp, Messenger, Instagram, Email dans une seule bulle 
* IA qui apprend avec le temps — plus vos visiteurs discutent, plus la mémoire de l’assistant s’enrichit 
* Traduction en temps réel entre opérateur et client 
* Installation en 60 secondes 
* Entièrement conforme au RGPD 
* Multi-opérateur pour gérer votre équipe
Plans: Free €0 pour toujours · Pro €29/mois · Business €79/mois (les deux avec essai 15 jours, sans carte requise)
<h3>Beschreibung (Deutsch)</h3>
KokobeoChat ist der einfachste Weg, einen professionellen Live-Chat, einen KI-Assistenten und ein Multi-Channel-Widget zu Ihrer WordPress-Seite hinzuzufügen. Verbinden Sie sich in Echtzeit mit Ihren Besuchern, automatisieren Sie Antworten mit künstlicher Intelligenz und lassen Sie Kunden Sie über ihren bevorzugten Kanal erreichen: Live-Chat, WhatsApp, Messenger, Instagram oder E-Mail — alles aus einem einzigen Widget.
Verwendet von Unternehmen in 24 Ländern und verfügbar in 14 Sprachen, kombiniert KokobeoChat die Kraft menschlicher Operatoren mit KI-Automatisierung — für 24/7-Support ohne 24/7-Team.
Warum wählen: 
* Kostenloser Plan für immer, keine Kreditkarte erforderlich 
* Pro- und Business-Pläne mit 15 Tagen kostenlos testen 
* 14 Sprachen mit automatischer Erkennung 
* Multi-Channel-Widget (Pro & Business) — WhatsApp, Messenger, Instagram, E-Mail in einer Blase 
* KI die mit der Zeit lernt — je mehr Ihre Besucher chatten, desto reicher wird das Gedächtnis des Assistenten 
* Echtzeit-Übersetzung zwischen Operator und Kunde 
* Installation in 60 Sekunden 
* Vollständig DSGVO-konform 
* Multi-Operator zur Team-Verwaltung
Pläne: Free €0 für immer · Pro €29/Monat · Business €79/Monat (beide mit 15-Tage-Trial, keine Karte erforderlich)
<h3>External Services</h3>
This plugin connects to the KokobeoChat service (chat.kokobeo.com) to load the live chat widget and enable real-time communication between website visitors and operators.
What data is sent and when:
When a page containing the widget is loaded, the visitor browser connects to <code>https://chat.kokobeo.com</code> to load the widget script and establish a WebSocket connection for real-time chat. If the visitor sends a message, the message content is transmitted to KokobeoChat servers to be delivered to operators and (optionally) processed by the AI Brain for automatic replies.
The plugin also transmits the following information to chat.kokobeo.com: 
* The website URL where the widget is loaded (for routing) 
* The API key configured in WordPress Settings (for authentication) 
* Visitor browser language (for automatic language detection) 
* Messages written by the visitor in the chat
If a visitor opens the WhatsApp, Messenger, Instagram or Email channel from the widget (Pro & Business plans only), their browser will connect to the respective third-party service (wa.me, m.me, ig.me or their email provider) to open the conversation. No data is transmitted by the plugin to those services beyond the visitor clicking the link.
No personal data is transmitted without user interaction (until the visitor opens the chat and sends a message).
Service provider: 
KokobeoChat is operated by Europe Services SE (Czech Republic) and Goldman Services INC (Canada).
Legal documents: 
* Terms of Service: https://chat.kokobeo.com/terms.html 
* Privacy Policy: https://chat.kokobeo.com/privacy.html

KokobeoChat – AI Live Chat, Chatbot & Multi-Channel Support Widget

Live chat, self-learning AI and multi-channel widget (WhatsApp, Messenger, Instagram, Email). 14 languages. Free plan available.

Richpanel Team

Today’s ecommerce support system is scattered across email, live chat, ticketing, FAQs, return centre and whatnot. Ricpanel allows you to streamline your complete customer service operation with three solutions in one platform.
THREE CUSTOMER SUPPORT SOLUTIONS IN ONE PLATFORM
👉 Omnichannel Helpdesk & Ticketing
👉 Integrated Ecommerce Self-service
👉 Modern Live Chat & Messaging
Video walkthrough
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6 REASONS YOU SHOULD SWITCH TO RICHPANEL
1. Manage all support channels from one collaborative inbox
Customers can contact you on their favourite channel – Live Chat, Email, Facebook & Whatsapp. You can manage all the support tickets from a single collaborative inbox.
2. Complete customer profile with WooCommerce integration
Richpanel pulls in data from your WooCommerce store with seamless integration. Agents can view customer’s order details, website activities and they can use the data in responses and macros. They have all the context to assist customer queries quickly and at scale.
3. Eliminate repetitive contacts with ecommerce self-service.
30-35% of ecommerce support requests are repetitive. Richpanel lets you create guided self-service workflows to automate these common support scenarios. Customers submit all the information related to the issue in one go. Support agents can resolve the issue instantly without prolonged back and forth communication.
4. Convert more leads with a modern live chat on your store
Built for support team all sizes, Richpanel helpdesk has all the tools to help you easily collaborate across your support team and different business functions to shorten the resolution time. Create unlimited users and teams as per your need.
5. Resolve customer issues instantly with power tools and shortcuts
Use Power Reply to combine multiple actions; responses, assignments and order operations in one shortcut to resolve such queries with a single tap of the key. Use shortcuts to perform the most frequent helpdesk tasks in a jiffy.
6. Access all the support analytics and KPIs you need
See how agents are performing at customer feedback & response times and assisting conversions. Richpanel also measures what agents are influencing sales and creating long term customer relationships. Filter reports by tags, channel (live chat, email, social) & agents.
HOW TO GET STARTED
Want to learn how you can power up your WooCommerce store support with Richpanel? <a href="https://richpanel.com/demo-request/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Book a demo here</a> or <a href="https://richpanel.com/signup/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Sign-up here</a> to see it in action.

Richpanel – Customer Support Helpdesk & Chat


I have been looking for such a complex and well-functioning solution for managing my customers for a long time. This helps a lot. The team is fast, transparent, extremely flexible and endlessly helpful.



I can only say the best about them. Impressive customer service, which is to be expected from a company dealing with these.



100/100 points


Best customers support plugin / software ever

Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.

KokobeoChat – AI Live Chat, Chatbot & Multi-Channel Support Widget vs Richpanel – Customer Support Helpdesk & Chat