kopichat

Plugin Overview 
The primary purpose of our plugin is to empower merchants by significantly reducing the time spent on customer support. Our KOPI.CHAT AI chatbot operates 24/7, providing a seamless solution for ecommerce and online merchants. With easy installation and user-friendly interfaces, our plugin transforms passive website visitors into active buyers effortlessly. It comes with pre-built chatbots designed for both sales and support, instantly boosting sales and addressing customers’ frequently asked questions. Acting as a simple yet robust helpdesk solution, our plugin ensures that merchants can efficiently manage and engage with customers. Moreover, our specialized features for WordPress further enhance the overall effectiveness, making it a valuable asset for any merchant seeking to streamline customer interactions.
Key Features 
* Live Chat Interaction — Foster real-time engagement with customers through live chat, enhancing the overall user experience and staying connected.
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Generate Leads and Increase Conversions — Actively generate leads by capturing valuable information from visitors and turning them into potential customers. Boost conversion rates by proactively guiding visitors through the sales funnel and addressing their needs promptly.
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Manage and Resolve Customer Requests — Efficiently handle and resolve customer requests, ensuring a seamless and positive interaction.
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Seamless Integrations on WordPress — Integrate seamlessly with WordPress, making the plugin easy to implement and use for website administrators.
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Engage Potential Customers with Personalized Content — Engage potential customers effectively, providing personalized interactions and tailored content. Showcase your services in a compelling manner, making it easier for customers to understand and appreciate your offerings.
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24/7 Availability — Operate instantly at any time, 24/7, ensuring that your chatbot is always available to assist visitors.
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Easy Payment Gateway for Subscription — Facilitate easy and secure payment transactions for subscriptions, simplifying the subscription process for users.
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AI Capabilities 
* Natural Language Processing (NLP) — Understand and interpret human language for a conversational interface.
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Intent Recognition and Context Awareness — Identify user intent and maintain context for coherent and relevant interactions.
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Machine Learning for Continuous Improvement — Learn from user interactions to continuously enhance performance.
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Personalization and User Profiling — Tailor responses based on individual preferences and build user profiles.
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Learning User Preferences and Adaptive Learning — Remember user preferences, incorporate feedback, and adapt responses for improvement.
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Human Handover — Recognize scenarios requiring human intervention and seamlessly transfer to a human agent.
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Support and Maintenance 
At KOPI.CHAT, we are committed to providing exceptional support and maintenance for our AI Chatbot Plugin. Our dedicated support team works tirelessly to stay ahead of the latest trends in AI and technology. Regular updates are a cornerstone of our service, ensuring that your chatbot remains at the forefront of innovation. We value the feedback from our end users, and our team consistently consolidates this input to make enhancements that directly address user needs and expectations. With our ongoing commitment to improvement, you can trust that our AI chatbot plugin will not only meet your current requirements but will also evolve to meet the changing landscape of digital engagement. Your success is our priority, and our support and maintenance efforts reflect our dedication to providing you with the best possible AI chatbot experience.”
Subscription Plans 
While we currently offer a single subscription plan, we’re excited to announce that it comes with a complimentary 7-day free trial. We understand that different merchants have varying needs, and to better support premium users who require enhanced usage and features, we are actively developing a premium plan. Stay tuned for the upcoming release as we unveil a subscription option designed to cater to the demands of our premium merchants. Your satisfaction is our priority, and we aim to provide flexible and feature-rich plans that align with your business requirements.
Contact Information 
For inquiries, reach us via email at info@kopi.chat or visit our company website at kopi.chat for more information.

KOPI.CHAT

AI Chat Revolution: KOPI.CHAT offers 24/7 support, easy installation, and pre-built chatbots, boosting sales and customer engagement effortlessly.

Richpanel Team

Today’s ecommerce support system is scattered across email, live chat, ticketing, FAQs, return centre and whatnot. Ricpanel allows you to streamline your complete customer service operation with three solutions in one platform.
THREE CUSTOMER SUPPORT SOLUTIONS IN ONE PLATFORM
👉 Omnichannel Helpdesk & Ticketing
👉 Integrated Ecommerce Self-service
👉 Modern Live Chat & Messaging
Video walkthrough
<iframe loading="lazy" title="Richpanel: CRM for Ecommerce Stores - Shopify, Magento, Woo" width="750" height="422" src="https://www.youtube.com/embed/_BVA8LvHWpQ?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
6 REASONS YOU SHOULD SWITCH TO RICHPANEL
1. Manage all support channels from one collaborative inbox
Customers can contact you on their favourite channel – Live Chat, Email, Facebook & Whatsapp. You can manage all the support tickets from a single collaborative inbox.
2. Complete customer profile with WooCommerce integration
Richpanel pulls in data from your WooCommerce store with seamless integration. Agents can view customer’s order details, website activities and they can use the data in responses and macros. They have all the context to assist customer queries quickly and at scale.
3. Eliminate repetitive contacts with ecommerce self-service.
30-35% of ecommerce support requests are repetitive. Richpanel lets you create guided self-service workflows to automate these common support scenarios. Customers submit all the information related to the issue in one go. Support agents can resolve the issue instantly without prolonged back and forth communication.
4. Convert more leads with a modern live chat on your store
Built for support team all sizes, Richpanel helpdesk has all the tools to help you easily collaborate across your support team and different business functions to shorten the resolution time. Create unlimited users and teams as per your need.
5. Resolve customer issues instantly with power tools and shortcuts
Use Power Reply to combine multiple actions; responses, assignments and order operations in one shortcut to resolve such queries with a single tap of the key. Use shortcuts to perform the most frequent helpdesk tasks in a jiffy.
6. Access all the support analytics and KPIs you need
See how agents are performing at customer feedback & response times and assisting conversions. Richpanel also measures what agents are influencing sales and creating long term customer relationships. Filter reports by tags, channel (live chat, email, social) & agents.
HOW TO GET STARTED
Want to learn how you can power up your WooCommerce store support with Richpanel? <a href="https://richpanel.com/demo-request/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Book a demo here</a> or <a href="https://richpanel.com/signup/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Sign-up here</a> to see it in action.

Richpanel – Customer Support Helpdesk & Chat

Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.

KOPI.CHAT vs Richpanel – Customer Support Helpdesk & Chat