kopichat

Plugin Overview 
The primary purpose of our plugin is to empower merchants by significantly reducing the time spent on customer support. Our KOPI.CHAT AI chatbot operates 24/7, providing a seamless solution for ecommerce and online merchants. With easy installation and user-friendly interfaces, our plugin transforms passive website visitors into active buyers effortlessly. It comes with pre-built chatbots designed for both sales and support, instantly boosting sales and addressing customers’ frequently asked questions. Acting as a simple yet robust helpdesk solution, our plugin ensures that merchants can efficiently manage and engage with customers. Moreover, our specialized features for WordPress further enhance the overall effectiveness, making it a valuable asset for any merchant seeking to streamline customer interactions.
Key Features 
* Live Chat Interaction — Foster real-time engagement with customers through live chat, enhancing the overall user experience and staying connected.
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Generate Leads and Increase Conversions — Actively generate leads by capturing valuable information from visitors and turning them into potential customers. Boost conversion rates by proactively guiding visitors through the sales funnel and addressing their needs promptly.
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Manage and Resolve Customer Requests — Efficiently handle and resolve customer requests, ensuring a seamless and positive interaction.
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Seamless Integrations on WordPress — Integrate seamlessly with WordPress, making the plugin easy to implement and use for website administrators.
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Engage Potential Customers with Personalized Content — Engage potential customers effectively, providing personalized interactions and tailored content. Showcase your services in a compelling manner, making it easier for customers to understand and appreciate your offerings.
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24/7 Availability — Operate instantly at any time, 24/7, ensuring that your chatbot is always available to assist visitors.
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Easy Payment Gateway for Subscription — Facilitate easy and secure payment transactions for subscriptions, simplifying the subscription process for users.
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AI Capabilities 
* Natural Language Processing (NLP) — Understand and interpret human language for a conversational interface.
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Intent Recognition and Context Awareness — Identify user intent and maintain context for coherent and relevant interactions.
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Machine Learning for Continuous Improvement — Learn from user interactions to continuously enhance performance.
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Personalization and User Profiling — Tailor responses based on individual preferences and build user profiles.
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Learning User Preferences and Adaptive Learning — Remember user preferences, incorporate feedback, and adapt responses for improvement.
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Human Handover — Recognize scenarios requiring human intervention and seamlessly transfer to a human agent.
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Support and Maintenance 
At KOPI.CHAT, we are committed to providing exceptional support and maintenance for our AI Chatbot Plugin. Our dedicated support team works tirelessly to stay ahead of the latest trends in AI and technology. Regular updates are a cornerstone of our service, ensuring that your chatbot remains at the forefront of innovation. We value the feedback from our end users, and our team consistently consolidates this input to make enhancements that directly address user needs and expectations. With our ongoing commitment to improvement, you can trust that our AI chatbot plugin will not only meet your current requirements but will also evolve to meet the changing landscape of digital engagement. Your success is our priority, and our support and maintenance efforts reflect our dedication to providing you with the best possible AI chatbot experience.”
Subscription Plans 
While we currently offer a single subscription plan, we’re excited to announce that it comes with a complimentary 7-day free trial. We understand that different merchants have varying needs, and to better support premium users who require enhanced usage and features, we are actively developing a premium plan. Stay tuned for the upcoming release as we unveil a subscription option designed to cater to the demands of our premium merchants. Your satisfaction is our priority, and we aim to provide flexible and feature-rich plans that align with your business requirements.
Contact Information 
For inquiries, reach us via email at info@kopi.chat or visit our company website at kopi.chat for more information.

KOPI.CHAT

AI Chat Revolution: KOPI.CHAT offers 24/7 support, easy installation, and pre-built chatbots, boosting sales and customer engagement effortlessly.

Prakhar Bhatia

TG Live Chat is a powerful WordPress plugin that enables real-time communication between your website visitors and support team through messaging service. Customers can chat directly on your website without leaving the page, while you reply from the comfort of your messaging app.
<h4>Key Features</h4>
💬 Real-time Chat 
* Customers chat directly on your website 
* Messages delivered instantly to your messaging app 
* Reply from messaging app – no need to open WordPress admin 
* Multiple admin support (comma-separated chat IDs)
🔒 Privacy Protection 
* Your messaging ID stays private 
* Customer identity protected 
* Optional customer data storage 
* Auto-delete customer data after X days
🎨 Customizable Widget 
* 3 beautiful skin options (Default, Dark, Light) 
* Custom support representative name and avatar 
* Auto-pop after configurable delay 
* Exclude specific pages from showing widget
⚙️ Flexible Configuration 
* Easy messaging bot setup 
* Multiple admin chat IDs support 
* Page exclusion settings 
* Data retention controls
📱 Seamless Integration 
* Works with any messaging bot 
* Simple webhook setup 
* No external services required 
* Lightweight and fast
<h4>How It Works</h4>
<ol>
<li>Customer starts chat: Visitor fills in name, email, and phone on your website</li>
<li>Message to messaging app: Customer messages are sent to your messaging app via bot</li>
<li>You reply: Reply directly from messaging app (click button or reply to message)</li>
<li>Customer receives: Your reply appears instantly in the website chat widget</li>
</ol>
<h4>Use Cases</h4>
<ul>
<li>Customer Support: Provide instant support to website visitors</li>
<li>Lead Generation: Capture customer information before chat</li>
<li>Sales Assistance: Help customers with purchases in real-time</li>
<li>FAQ Support: Answer questions quickly without leaving messaging app</li>
<li>Privacy-Conscious Support: Keep your personal messaging ID private</li>
</ul>
<h4>Privacy & Data</h4>
<ul>
<li>Customer data storage is optional</li>
<li>Auto-delete customer data after configurable days</li>
<li>No tracking without explicit configuration</li>
<li>All data stored locally in your WordPress database</li>
<li>GDPR-friendly with data retention controls</li>
</ul>
<h3>Support</h3>
For support, feature requests, or bug reports: 
* Website: https://nandann.com 
* Subject: WordPress Development Help Request
Professional WordPress development and troubleshooting services available. Expert solutions for complex WordPress challenges including custom development, site migrations, security audits, and performance optimization.
<h3>Privacy</h3>
This plugin respects user privacy:
<ul>
<li>Customer data storage is optional (admin can disable)</li>
<li>Auto-delete customer data after configurable days</li>
<li>No tracking without explicit admin configuration</li>
<li>All data stored locally in WordPress database</li>
<li>Customer information only sent to configured messaging chat IDs</li>
</ul>
The plugin collects and stores the following information (if enabled): 
– Customer name, email, phone 
– Chat messages 
– Conversation timestamps
This data is used solely for customer support purposes. You can configure automatic deletion of old data in the settings.
<h3>External Services</h3>
This plugin connects to external services to provide its functionality. Below is detailed information about each service.
<h3>Telegram Bot API</h3>
This plugin connects to the Telegram Bot API (api.telegram.org) to enable real-time communication between your website visitors and your Telegram app.
What the service is and what it is used for:
The Telegram Bot API is used to: 
* Send customer messages from your website to your Telegram app 
* Receive your replies from Telegram and deliver them to customers on your website 
* Manage webhook configuration for real-time message delivery
What data is sent and when:
<ul>
<li>When a customer sends a message: The plugin sends the customer’s message, name, email, phone number (if provided), and page URL to the Telegram Bot API. This occurs only when a customer submits a message through the chat widget.</li>
<li>When you reply from Telegram: Your reply is sent from Telegram to the plugin’s webhook endpoint. This occurs only when you send a reply from your Telegram app.</li>
<li>Webhook management: The plugin sends webhook configuration requests (setWebhook, getWebhookInfo, deleteWebhook) when settings are saved or webhook connection is verified.</li>
</ul>
Service Provider: Telegram Messenger Inc. 
* Terms of Service: https://telegram.org/tos 
* Privacy Policy: https://telegram.org/privacy
Data Transmission:
No data is transmitted to external services during normal website browsing. Data is only sent when: 
1. A customer initiates a chat or sends a message on your website 
2. You reply to a customer message from your Telegram app 
3. The plugin needs to configure or verify the webhook connection
<h3>About the Developer</h3>
Prakhar Bhatia is a professional WordPress developer and troubleshooter with extensive experience in:
<ul>
<li>WordPress Troubleshooting: Expert diagnosis and resolution of complex WordPress issues, performance optimization, and security hardening</li>
<li>Custom Development: Bespoke WordPress plugins, themes, and custom functionality tailored to specific business needs </li>
<li>Site Migration & Hosting: Seamless website migrations, hosting optimization, and server configuration for peak performance</li>
<li>Security & Maintenance: Comprehensive security audits, malware removal, and ongoing maintenance to keep sites secure</li>
</ul>
Nandann Creative Agency specializes in WordPress development solutions for businesses of all sizes.
Website: https://nandann.com

TG Live Chat

Connect your website visitors with live chat through messaging service. Customers chat on your website while you reply from your messaging app.

KOPI.CHAT vs TG Live Chat