SSPS

Kreechat is a live-chat widget developed by SSPS Ltd. It gives you an easily modifiable chat widget for your WordPress website, connecting it to the Kreechat support platform.
Developed by Kristian Lalov, Kristian Lachev, and Kristiyan Danchov.
<h4>Features</h4>
<ul>
<li>Light and Dark mode</li>
<li>File exchange</li>
<li>Text chat</li>
<li>Customizable chat display name</li>
<li>Customizable welcome message</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 6.5 or higher — The chat widget uses the Script Modules / Interactivity API introduced in WordPress 6.5. The plugin will not activate on older versions.</li>
<li>PHP 7.4 or higher</li>
</ul>
<h3>External services</h3>
In order for the Kreechat plugin to work with our external messaging app, it communicates with our external API. 
We use our external API to store and retrieve multiple important things.
widget/partials/api.js:6 const response = await fetch(“https://us1.kreechat.app/server/get-wordpress-messages”,{: 
Retrieve the messages once a user opens the Kreechat widget. It sends the stored kreechat_token and the email of the user to our servers. 
Terms of service: https://www.kreechat.com/privacy-policy/
widget/partials/script.js:280 const response = await fetch(‘https://us1.kreechat.app/server/send-wordpress-file’, {: 
Stores files on our server sent by the Kreechat widget. The company wordpress token is sent to the server. 
Terms of service: https://www.kreechat.com/privacy-policy/
$api_url = ‘https://us1.kreechat.app/server/create-wordpress-ticket’; 
Creates a ticket when a new user opens the Widget and enters their email address. We send the company wordpress token and email to the server. This endpoint is used when a user opens the chat for the first time. 
Terms of service: https://www.kreechat.com/privacy-policy/
includes/api-handler.php:35 $api_url = ‘https://us1.kreechat.app/server/register-wp-token’;: 
Registers the WordPress token which the user has created previously inside of the Kreechat application. 
Terms of service: https://www.kreechat.com/privacy-policy/
includes/api-handler.php:174 $api_url = ‘https://us1.kreechat.app/server/unregister-wordpress-token’;: 
Deletes and unregisters the WordPress token previously registered. Nothing is sent to the Kreechat servers. Only the origin of the request. 
Terms of service: https://www.kreechat.com/privacy-policy/
widget/partials/script.js:48 await fetch(‘https://us1.kreechat.app/server/new-url’, {: 
Saves each visited route of the website the user is currently on for display inside of the Kreechat app. Sends the saved company wordpress token to our servers. 
Terms of service: https://www.kreechat.com/privacy-policy/
/${message?.path}: 
Retrieves a file from our servers. The message id alongside the company wordpress token are sent to our servers. 
Terms of service: https://www.kreechat.com/privacy-policy/
wp_enqueue_script(‘socketio-client’, plugin_dir_url(FILE) . ‘assets/js/socket.io.min.js’, [], ‘4.7.5’, true);: 
Kreechat uses socket.io for real-time communication between our servers and the Kreechat plugin. 
Terms of service: https://www.kreechat.com/privacy-policy/
widget/partials/sockets.js:203 const response = await fetch(‘https://us1.kreechat.app/server/get-wordpress-jwt’, {: 
This endpoint is used to create a secure JWT for our socket communication. It sends the company token to our servers when the token has expired or when a new connection is made. 
Terms of service: https://www.kreechat.com/privacy-policy/

Kreechat

Kreechat is a free live-chat widget that lets you add real-time customer support to your WordPress site.

AtOnce

AtOnce is an easy-to-use live chat & CRM plugin for WordPress sites.
AtOnce just works. With everything. Facebook, Messenger, Instagram, Email, Self-Service & Live Chat… all in one place.
AtOnce lets you give customers world-class customer service. Generate more live chat leads. And get more sales.
Give it a try. Start for free.
Set it up in minutes. Customize it to your brand.
Keep more customers, starting today.
<h3>Start With 100 Conversations For Free</h3>
All features are included from day 1.
We don’t have any annual contracts. No setup fees. No hidden fees.
Test out everything. Watch as your website visitors turn into leads and sales.
We really do make customer service easy.
<h3>What do you get when you install AtOnce?</h3>
<h3>1. Free Live Chat Plugin – Convert Traffic Into Loyal Customers</h3>
<ul>
<li>Find out who’s visiting your site</li>
<li>Easily engage visitors to increase conversion rates</li>
<li>See all past conversations at a glance</li>
<li>Use AtOnce live chat on your browser, desktop, or mobile</li>
<li>Customize the live chat widget, so it matches your brand</li>
<li>The live chat widget is 100% mobile-friendly, so your customers can message you on mobile, tablets, or desktop</li>
<li>Manage all your live chat, e-mail and Messenger messages from one dashboard</li>
<li>Stay in touch with your visitors on mobile and tablet thanks to AtOnce’s smart design</li>
</ul>
<h3>2. Self-Service – Give Customers Instant 24/7 Service</h3>
Stop sending emails again and again. Use AtOnce’s self-service instead. Give every single customer 24/7 service, no matter how tired you are.
In 1 click, you can create templates that give customers answers.
Self-service = Frequently asked questions (FAQs), help centers + knowledge bases — all in one.
No coding required. Boost customer relationships.
Give customers answers even when you’re busy.
<h3>3. Self-Service Generates Leads & Increases Customer Satisfaction To 95%+</h3>
<ul>
<li>Answer questions from potential customers 24/7</li>
<li>Present your services much more effectively with self-service</li>
<li>Collect emails proactively</li>
<li>Provide the best content and information tailored to your visitors’ time on site</li>
<li>Provide answers to the most common questions instantly, at any time, 24/7</li>
<li>When self-service & live chat is combined, you can be sure that no customer will ever be left without an answer</li>
</ul>
<h3>Smart Self-Service Helps Customers & Increases Conversion Rates Without Being Annoying</h3>
Pop ups are frustrating for visitors. Use AtOnce’s self-service instead. Make customers happy.
Customize image, text, links, and add custom buttons.
<h3>Amazing AtOnce features:</h3>
<ul>
<li>100% mobile friendly</li>
<li>Lightweight & customizable widget tailored to your branding</li>
<li>No mobile app needed to communicate with customers – use mobile, tablet, or desktop anytime with live chat</li>
<li>Live typing preview to stay on top of conversations and prepare your answers</li>
<li>Quick replies & self-service to answer common questions via live chat</li>
<li>Native integrations with Facebook, Messenger, Instagram, Email, Self-Service & Live Chat</li>
<li>Assign messages to teammates & collaborate together</li>
<li>Hundreds of updates every year – no plugin updates needed</li>
</ul>

AtOnce – Live Chat, CRM & Helpdesk – Help Center & Customer Service Automation

Add AtOnce Live Chat & CRM to WordPress free. Chat with customers, help generate leads & get live chat sales. Setup live chat & CRM in minutes.

Kreechat vs AtOnce – Live Chat, CRM & Helpdesk – Help Center & Customer Service Automation