kungwoopanda

Kung Woo Help Center is a lightweight, customizable, and easy-to-use plugin that allows you to build a professional knowledge base or FAQ section for your users. It is perfect for WooCommerce stores, corporate websites, or any business that wants to reduce support tickets.
With a single shortcode <code>[kung_woo_help_center]</code>, you can display a fully functional help center on any page.
<h3>Key Features:</h3>
<ul>
<li>Custom Post Type & Taxonomy: Clean URL structure (<code>/kung-woo-help-center/</code>) for all your support articles and categories.</li>
<li>Modern Interface: Includes a Hero section with search, top columns for main categories, and a tabbed layout for subcategories.</li>
<li>Frontend Submission Form: Users who can’t find their answer can submit a question directly from the help center page.</li>
<li>Pending Questions: Submitted questions appear in your WordPress dashboard as “Pending” articles, waiting for you to answer and publish them.</li>
<li>Advanced Customization: Change colors, backgrounds, layout columns, section spacing (padding), and categories directly from the settings panel.</li>
</ul>

Kung Woo Help Center

A beautiful, categorized knowledge base and FAQ section with a built-in question submission form.

WP HelpKit

Create, Organize and Publish help content.
A simple tool for creating Knowledge Base and Documentation sites 
for your software products.
HelpKit for documentation sites 
is what WooCommerce is for eCommerce sites.
<h3>What can I do with HelpKit?</h3>
<ul>
<li>Help Center / Support Sites</li>
<li>Knowledge Base</li>
<li>Documentation</li>
<li>User Manuals</li>
<li>Wiki</li>
<li>FAQs</li>
</ul>

WPHelpKit

We've just started using it to document our WooCommerce themes and it seems to be exactly what we were looking for.

Exactly what we need

Create a fully featured Help Center site (Knowledge Base, Documentation, Wiki, FAQs) with WordPress.

Kung Woo Help Center vs WPHelpKit