lanternhq

LanternHQ Bug Reporter is a lightweight plugin that makes it effortless to add the <a href="https://lanternhq.app" rel="nofollow ugc">Lantern</a> bug reporting widget to any WordPress site. No code editing required — simply paste your embed key from the Lantern dashboard, save, and the widget is live for every visitor.
How it works
<ol>
<li>Install and activate the plugin.</li>
<li>Go to Settings → Lantern in your WordPress admin.</li>
<li>Paste your embed key and click Save Embed Key.</li>
<li>The Lantern widget is now active on every public page of your site.</li>
</ol>
What gets added to your site
The plugin loads a single, lightweight script from <code>https://lanternhq.app/api/widget/script</code> on every public page. Your embed key is passed to the script to identify your Lantern workspace. No server-side requests are made — the script is fetched entirely by the visitor’s browser.
Features
<ul>
<li>One-field setup — just your embed key.</li>
<li>Zero impact on page load — deferred script injection.</li>
<li>Clean uninstall — removing the plugin stops all widget output immediately.</li>
<li>No external requests from the server; the script is loaded entirely by the visitor’s browser.</li>
</ul>
<h3>External Services</h3>
This plugin connects to the Lantern bug tracking service (lanternhq.app) to enable the bug reporting widget.
When the plugin is active, it loads a JavaScript file from https://lanternhq.app/api/widget/script on all frontend pages. The embed key configured in the plugin settings is passed to this script to identify your Lantern workspace. Bug reports submitted by users are sent to the Lantern API.
<ul>
<li>Service: Lantern (lanternhq.app)</li>
<li>Data sent: embed key on page load; bug report data (title, description, browser, device) on submission</li>
<li>Terms of Service: https://lanternhq.app/terms</li>
<li>Privacy Policy: https://lanternhq.app/privacy</li>
</ul>

LanternHQ Bug Reporter

Embed the LanternHQ bug reporting widget on your WordPress site with a single embed key.

supbine

Supbine enables you to recieve inquiries on a large amount of channels. No matter if your customer contacts you using Facebook, mail or widget, you will have one place from where you can view and reply. Tickets also enables you to assign to your co-workers.
Widget enables you to add a variety of features to your site. Want live chat? Want to be able to start chats with your visitors? Widget helps you enable all of these features right on your site. Installation is easy, and we provide plugins for most common frameworks.
Read more at <a href="https://supbine.com/" rel="nofollow ugc">supbine.com</a>
Key Features
<ul>
<li>Multi channel: Visitors on your site will be able to contact you using email, time order, live chat, facebook or more.</li>
<li>Proactive Chat: With our chat widget we give you the opportunity to engage your visitors while they are browsing your site. Just like in real life!</li>
<li>Visitor patterns: Using our Live Chat dashboard you are able to monitor visitor flow, usage patterns, and lets you be at assistance whenever a customer needs help.</li>
</ul>
Tech Facts
<ul>
<li>Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari).</li>
<li>Average uptime is 99.9%</li>
<li>HTML5 dashboard</li>
<li>iPhone and Android compatible</li>
</ul>
If you have any questions or need assistance, feel free to chat with us at <a href="https://supbine.com/" rel="nofollow ugc">supbine.com</a> or email us at support@supbine.com.
Download Supbine Widget plugin now and sign up <a href="https://app.supbine.com/#/register/" rel="nofollow ugc">here</a> for free!

Supbine live chat & widget for WordPress

Supbine helps you collect all your inquiries in one platform, including Facebook, email, live chat and much more.

LanternHQ Bug Reporter vs Supbine live chat & widget for WordPress