lanternhq

LanternHQ Bug Reporter is a lightweight plugin that makes it effortless to add the <a href="https://lanternhq.app" rel="nofollow ugc">Lantern</a> bug reporting widget to any WordPress site. No code editing required — simply paste your embed key from the Lantern dashboard, save, and the widget is live for every visitor.
How it works
<ol>
<li>Install and activate the plugin.</li>
<li>Go to Settings → Lantern in your WordPress admin.</li>
<li>Paste your embed key and click Save Embed Key.</li>
<li>The Lantern widget is now active on every public page of your site.</li>
</ol>
What gets added to your site
The plugin loads a single, lightweight script from <code>https://lanternhq.app/api/widget/script</code> on every public page. Your embed key is passed to the script to identify your Lantern workspace. No server-side requests are made — the script is fetched entirely by the visitor’s browser.
Features
<ul>
<li>One-field setup — just your embed key.</li>
<li>Zero impact on page load — deferred script injection.</li>
<li>Clean uninstall — removing the plugin stops all widget output immediately.</li>
<li>No external requests from the server; the script is loaded entirely by the visitor’s browser.</li>
</ul>
<h3>External Services</h3>
This plugin connects to the Lantern bug tracking service (lanternhq.app) to enable the bug reporting widget.
When the plugin is active, it loads a JavaScript file from https://lanternhq.app/api/widget/script on all frontend pages. The embed key configured in the plugin settings is passed to this script to identify your Lantern workspace. Bug reports submitted by users are sent to the Lantern API.
<ul>
<li>Service: Lantern (lanternhq.app)</li>
<li>Data sent: embed key on page load; bug report data (title, description, browser, device) on submission</li>
<li>Terms of Service: https://lanternhq.app/terms</li>
<li>Privacy Policy: https://lanternhq.app/privacy</li>
</ul>

LanternHQ Bug Reporter

Embed the LanternHQ bug reporting widget on your WordPress site with a single embed key.

charliepatel

99robots

userdeck

<a href="http://userdeck.com?utm_source=wordpress&utm_medium=link&utm_campaign=website" rel="nofollow ugc">UserDeck</a> provides customer support software that embeds into your WordPress website.
<h4>Features</h4>
Conversations
<ul>
<li>A ticketing system to allow your customers to contact you through email and embedded widgets.</li>
<li>Inline widget can be used as a contact form or a ticket portal to let users manage tickets from inside the WordPress control panel.</li>
<li>Integrates with WordPress for authenticated sessions to track user name and email on tickets.</li>
</ul>
<a href="http://userdeck.com/conversations?utm_source=wordpress&utm_medium=link&utm_campaign=website" rel="nofollow ugc">Learn more about Conversations</a>
Guides
<ul>
<li>A knowledge base widget that embeds inline to any page of your WordPress website.</li>
<li>It inherits your theme’s design and blends right in.</li>
<li>You can embed a collection, category, or a single article instead of an entire knowledge base.</li>
<li>Your users will save time by finding answers to common questions through self service.</li>
</ul>
<a href="http://userdeck.com/guides?utm_source=wordpress&utm_medium=link&utm_campaign=website" rel="nofollow ugc">Learn more about Guides</a>

UserDeck Customer Support

Easily integrate UserDeck's embedded support software into your WordPress website.

LanternHQ Bug Reporter vs UserDeck Customer Support