Amrit Anandh

Kuppuraj

Midhu

aghilesh

Cartimize

After you have invested vast resources into building your store and customer acquisition through pay per click campaigns etc., it seems almost unbearable that 69% of users – after having added items to their cart – then choose to abandon their purchase.
Why is it that this many orders are abandoned? And what exactly can online retailers like yourself do to improve this sad state of affairs?
<blockquote>
All design and user-experience decisions are based on 134 checkout-specific guidelines distilled from Baymard Institute‘s 54,000+ hours of large scale e-commerce UX research. The very same research used by leading e-commerce companies like Amazon, Nike, Walmart, Target, Google, Macy’s, and Office Depot to name a few.
</blockquote>
Implement The Best WooCommerce Checkout UX and gain as much as a 35% increase in conversion rate, in under 5 minutes.
Live Demos – 
* <a href="https://demo.cartimize.com/?add-to-cart=15&cartimize_redirect=1" rel="nofollow ugc">Simple product</a> 
* <a href="https://demo.cartimize.com/?add-to-cart=23&cartimize_redirect=1" rel="nofollow ugc">Virtual product</a> 
* <a href="https://demo.cartimize.com/?add-to-cart=15&cartimize_redirect=1&cartimize_custom_css_redirect=1" rel="nofollow ugc">Custom-styled checkout</a>
Check out the Demo Video below –
<iframe loading="lazy" class="youtube-player" width="640" height="360" src="https://www.youtube.com/embed/wIC8B0YJXmI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<a href="https://cartimize.com/" rel="nofollow ugc">Discover more at our website</a>
<h4>MAKE IT SIMPLE</h4>
<h3>Faster, friction-less, smoother checkout</h3>
Minimizing the default number of displayed form fields and selections are particularly important for the WooCommerce one-step checkout implementation. It’s key to achieve the perceived simplicity that the one-step style can afford.
<ul>
<li>
Hide Optional fields behind a link – The main component in reducing the amount of needless attention drawn to optional fields is collapsing them behind a link. This performs well, as empty form fields in the checkout are generally seen by users as a potential task that has to be completed. Removing the form field from the default checkout flow will greatly reduce the amount of needless attention.
</li>
<li>
Make the coupon section much less prominent – Showing a coupon code field and apply button directly in the checkout flow is one of the best ways to make sure all users without a coupon notice that they could be getting a better deal on their purchase. A well-performing way of reducing the amount of emphasis on the coupon field, while still keeping it discoverable for users who do have a coupon, is to collapse it behind a link. Although WooCommerce hides the actual coupon field and apply button behind a link, both the design and placement of the link still demand needless attention.
</li>
<li>
Allow logged-in users to save and choose from multiple addresses – Logged-in users can add multiple shipping and billing addresses during checkout, or pick from their previously saved addresses for both delivery and billing. 80% of people use the same address most of the time. Your customers can choose a default address for shipping and billing, and it will automatically be selected during checkout.
</li>
<li>
Enclosed Checkout – During the checkout process, the number of elements shown to users should be reduced to a minimum to allow them to focus on completing the checkout process. This, in particular, means removing the main site-wide navigation in the header and the various potentially distracting links in the footer during checkout.
</li>
</ul>
<h4>DON’T MAKE ME THINK</h4>
<h3>Reduce shoppers’ cognitive load</h3>
Making users think, evaluate or make up their mind during the checkout causes interruptions. Since these interruptions lapses a user’s ability to progress in their checkout, it’s important to reduce them to any extent possible.
<ul>
<li>
Let users enter their ‘Shipping Address’ first instead of ‘Billing Address’ – A shipping address determines where the product is being delivered – a straightforward terminology which users have no issues understanding. A billing address, on the other hand, can be used for several purposes. Asking users to type their shipping address instead of a billing address performs better.
</li>
<li>
Use ‘Shipping Address’ as ‘Billing Address’ by default – For most B2C sites, the majority of customers typically order products to their own address. Setting the “Billing Address to equal the Shipping Address”, by default, performs vastly better than either not having the feature or not having it as a default selection.
</li>
<li>
Explain why you need the users’ phone number – Users continue to be concerned about the security and confidentiality of their personal information on the web. This can range from serious concerns over identity theft to more mundane concerns, such as an aversion to receiving marketing phone calls – making them reluctant to hand out personal information. When it’s truly necessary to require users to supply the information, it should clearly be explained why the data is required. One well-performing pattern is simply using a short inline explanation, in close proximity to the field, such as “Used for payment validation”, “For order questions only”, or whatever the information is actually used for.
</li>
<li>
Disable Shipping Address for virtual products – If the cart contains only virtual products, the delivery address form will be hidden.
</li>
<li>
Disable Billing Address – For stores who do not need to get a billing address from their users, it is best to hide the form altogether.
</li>
</ul>
<h4>DELIGHT ME!</h4>
<h3>Delight users with a thoughtful checkout flow</h3>
Besides speeding up the completion of the form, a thoughtfully designed checkout flow has the potential to bring delight to users in an otherwise dull typing process.
<ul>
<li>
Live inline error validation of form fields – “Live inline validation” is where the validity of the user’s inputs are checked live as the user progresses through the form, as opposed to checking the inputs in a lump sum when the user submits the form. We time and again observe that there’s a direct correlation between how and when users are presented with form validation errors and the pace and effort with which they are able to resolve those errors.
</li>
<li>
Positive inline validation – It has been observed to perform well that instead of only telling users what they’ve done wrong, we also tell them when they’ve done something right. During testing, sites that used positive inline validation, by adding a checkmark next to correctly inputted values, added a sense of delight and progression to the whole typing experience.
</li>
<li>
Sticky Order Summary section – With the multi-step checkout, the forms can extend well beyond the fold of the checkout page. In such cases, the order summary and payment methods section can be made to stick to the top so that it’s always visible to the user.
</li>
</ul>
<h4>Advanced PRO features</h4>
<ul>
<li>
A Better Thank you page [PRO] – The order confirmation page (thank you page) is the final leg in the checkout process. The first job of the confirmation step is to let all users know that their order has been successfully completed. It’s important that this information is communicated clearly to users to avoid them looking for further tasks that have to be completed before the order is placed. When this isn’t communicated clearly, users would wonder if they needed to do something else to finalize the order. Another key aspect of the confirmation step is to clearly prioritize the information, making the order confirmation information sufficiently prominent. This includes not collapsing all the order information or plastering the page with auxiliary options that are much more dominant than the actual order information.
</li>
<li>
Google Address Auto-complete [PRO] – Reduce post-order headaches and cut down address form fields by auto-completing your customers’ address entry.
</li>
<li>
Cart editing in checkout page [PRO] – Keep customers in the checkout page itself by allowing them to edit their cart without having to go back to the cart page.
</li>
<li>
Delayed account creation [PRO] – While users should always be allowed to complete the checkout process as a guest, having an optional account creation option is often appreciated by users. This begs the question of at which point during the checkout flow is it best to ask for the optional account creation. Based on previous checkout usability tests, it’s clear that delaying the optional account creation option performs the best. In fact, it’s often best delayed until the order is finalized; hence presenting the optional account creation option on the order confirmation page works best. This concept is called ‘Delayed Account Creation’.
</li>
<li>
Hide or make billing address optional for virtual and downloadable products [PRO] – For stores that do not need to get a billing address from their users, it is best to hide the form altogether.
</li>
<li>
Remove Cartimize branding [PRO] – Remove the ‘Checkout Powered by Cartimize’ badge and make the checkout your own.
</li>
</ul>
<h4>Advanced PRO features – COMING SOON</h4>
Our laser-focus is on improving the checkout flow to maximise conversion. We are working on premium features ranging from minor but significant design improvements to major overhaul of systems to make it easier for users.
<ul>
<li>
Cart order bump [PRO] – Increase your average order value by presenting an eye-catching yet non-interruptive upsell offer before your customers checkout. The offer is presented within the order items summary as a small widget where they can accept the offer by simply adding it to the cart.
</li>
<li>
Cross-device persistent cart [PRO] – Considering how easy it is to complete the mobile checkout process using a desktop computer instead, it is no surprise that a Baymard research study showed that 21% of mobile users consistently use a desktop device to complete their mobile-initiated orders, while 40% do it occasionally. To support this behaviour, cart items are sync’d between the mobile and desktop checkout sessions for logged-in users.
</li>
<li>
Auto-Detect City and State from ZIP [PRO] – While we can’t avoid requiring some information from users, we should minimize the amount of typing required whenever possible. Both “State” (/region) and “City” inputs present such an opportunity, as both can be auto-detected from a ZIP or Postal code in most countries.
</li>
<li>
A Better Cart page [PRO] – An effective Cart page should allow users to get an idea of the total order cost before they have to fill out multiple form fields, support that some users will use the cart as a temporary storage tool (for short-listing products) and a comparison tool (especially for spec-driven industries), auto-update quantity changes instantly without needing to click on an ‘Update’ button, allow users to easily re-add removed items and, allow users to ‘Save’ cart items for later.
</li>
<li>
OTP and link based account creation and login [PRO] – The password reset flow is the weakest link of the checkout process. Any issues with the password reset process technically lock users out of their account, at which point abandonments are very likely. OTP and link-based authentication via SMS and email, which were traditionally used only for 2-factor authentications can be used to completely eliminate the need for a password. Both account creation and logging in can be done through this system.
</li>
<li>
Login with social profiles [PRO] – Users simply don’t want yet another account, for yet another site, with yet another password. 34% of shoppers abandon their carts when they are required to create an account. One easy way for users to create an account is to allow them to login with their social profiles. No more usernames, emails or passwords to enter and remember.
</li>
<li>
Display positive user reviews for products in the cart [PRO] – Even after adding a product to the cart and starting the checkout process, users can still be skeptical of their purchase. Reassuring them of their decision nudges them to complete the purchase. One way to do this is to display the product-specific user reviews right in the checkout page itself. When a real customer tells them that the particular product worked well, chances are that they will feel confident to purchase it.
</li>
</ul>

Linear Checkout for WooCommerce by Cartimize

The Checkout You Deserve - Backed by 134 checkout-specific guidelines distilled from Baymard Institute‘s 61,000+ hours of large-scale e-commerce UX re …

matomoteam

Version 5.10.3 includes an important security related fix, it is highly recommended to update to this version.
Already a Matomo On-Premise or Matomo Cloud user? You need to use the <a href="https://wordpress.org/plugins/wp-piwik/" rel="ugc">Connect Matomo plugin</a> instead of this plugin.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/puxi_Ey0iLc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
For all you WordPress website owners wanting an easier way to get customer insights to grow your business, you can now get the solution the professionals use, for free!
Matomo Analytics is the #1 used Google Analytics alternative that offers a powerful range of features, security and protects the privacy of your users. This enables you to learn how to improve your website, make the right decisions for your business and stand out in the crowd in a safe and trustworthy way.
Matomo’s mission is to give control and data ownership back to the user. By hosting web analytics on your own servers there’s no third-parties taking ownership, no on-selling of data and no-one looking in. This means when you install Matomo in a matter of a few clicks, you’re in full control.
It’s also easier for you to get insights from Matomo Analytics with it’s time-saving interface design and out-of-the-box features, which require less manual configuration than Google Analytics.
Matomo is free, secure and open – your ethical user insights platform.
How Matomo Analytics for WordPress solves problems:
<ul>
<li>100% data ownership, no one else can see your data</li>
<li>All data is stored in your WordPress and not sent to any third party or different country</li>
<li>Super easy to install. No coding or technical knowledge needed #nocode</li>
<li>Free to use forever</li>
<li>Designed to save you time as an out-of-box solution (including many Ecommerce stores)</li>
<li>Protects the privacy of your users</li>
<li>GDPR Manager</li>
<li>No data sampling</li>
<li>Opportunities to extend with an ever-growing marketplace</li>
<li>Supports over 50 languages</li>
<li>Comes equipped with Matomo Tag Manager</li>
</ul>
How Matomo focuses on privacy:
<ul>
<li>Superb user privacy protection</li>
<li>Heaps of features to anonymize data and IP addresses</li>
<li>WP shortcode to embed an opt-out feature into your website</li>
<li>Features to export and delete data for GDPR</li>
<li>Ability to configure data retention</li>
</ul>
Ultimately, Matomo lets you: learn who your customers are and their needs; understand what content works and how engaged your audience is; identify which marketing channels give you the highest ROI and invest with confidence in channels that convert for your business; and discover blockages and fix pain points for confused visitors to ensure they become satisfied customers.
Features include:
<ul>
<li>Ecommerce features (supports WooCommerce, Easy Digital Downloads and MemberPress out of the box)</li>
<li>Campaign tracking</li>
<li>Visitor profiles</li>
<li>Tag Manager</li>
<li>Dashboards</li>
<li>Segmentation</li>
<li>Real time reports</li>
<li>Transitions</li>
<li>JavaScript error tracking</li>
<li>Extensive geolocation reports / maps</li>
<li>Many different visualisations</li>
<li>Row evolution</li>
<li>Report comparisons</li>
<li>Export features</li>
<li>See the most drastic changes within a given time period</li>
<li>Supports WP Rest API</li>
<li>And hundreds of other features</li>
<li>Easily give your colleagues access to your reports if / when needed</li>
<li>Easily exclude certain roles, visitors and pages from being tracked</li>
<li>Supports WordPress Multisite. (Note: Tag Manager feature does not work in MultiSite.)</li>
<li>Import historical data from Google Analytics or WP Statistics</li>
</ul>
<a href="https://plugins.matomo.org/premium?wp=1" rel="nofollow ugc">Premium paid features:</a>
<ul>
<li>Heatmaps & Session Recordings</li>
<li>Form Analytics</li>
<li>Media Analytics</li>
<li>Funnels</li>
<li>SEO features – Keyword rankings</li>
<li>Custom reporting</li>
<li>Cohorts</li>
<li>Users flow</li>
</ul>
Prerequisites and technical requirements:
Running Matomo Analytics on your server can use significant resources. Whenever someone visits your WordPress website, your server will need to serve your WordPress pages to the user, as well as tracking the user journey in Matomo, resulting in an additional request for each page view.
<ul>
<li>The minimum PHP memory limit is 128Mb, but we recommend to use a higher limit (memory_limit = 256M).</li>
<li>PHP 7.2 at minimum is required.</li>
<li>If you have high traffic website, or manage a lot of websites with WordPress MultiSite, we recommend installing <a href="https://matomo.org/docs/installation/" rel="nofollow ugc">Matomo On-Premise</a> or signup to <a href="https://matomo.org/hosting/" rel="nofollow ugc">Matomo Cloud</a> and install the <a href="https://wordpress.org/plugins/wp-piwik/" rel="ugc">Connect Matomo plugin</a> instead.</li>
<li>Needing to know more before you install? Have a <a href="https://matomo.org/faq/wordpress/what-are-the-requirements-for-matomo-for-wordpress/" rel="nofollow ugc">read through the most popular FAQs to ensure you’re making the right choice for you</a>.</li>
</ul>
Over 1 million websites in over 190 countries are using Matomo already. Join the revolution too! Install Matomo on your WordPress website completely free and take back full control of your data!
Third party resources we use:
<ul>
<li>After activating this plugin, it will download a Geolocation database (DBIP-City.mmdb) from <a href="https://db-ip.com/db/download/ip-to-city-lite?refid=mtm" rel="nofollow ugc">DB IP</a> into your uploads directory. The DB-IP database is distributed under the <a href="http://creativecommons.org/licenses/by/4.0/" rel="nofollow ugc">Creative Commons Attribution 4.0 International License</a>. This database is needed to detect the location of your visitors based on their IP.</li>
<li>When you enter a URL in the SEO ranking widget, then a request with the entered URL may be sent to Google, Alexa, Bing, and other SEO providers.</li>
</ul>
<h3>Credits</h3>
<ul>
<li>The entire Matomo team and everyone who contributed</li>
<li>André Bräkling who is the Author of the <a href="https://github.com/braekling/WP-Matomo" rel="nofollow ugc">Connect Matomo plugin</a></li>
</ul>

Matomo Analytics – Powerful, Privacy-First Insights for WordPress

A great tool for tracking website users and the behavior on site.

Nice tool

Tried it and got broken pages when I was trying to see stats. It complained about an ad block, but disabling that only removed the complaining message. The admin pages were not fully loading. It also appears to be using javascript and not keeping things internal.

Needs Work

Better than Google Analytics!


Great thing! I tried this as an alternative to GA a while ago, and since then I've been using only this analytics for all my clients. 1. it's open source, loads from your server and stores data in your database2. it loads faster than GA, and unlike GA isn't locked by Firefox, Brave, and others (due to the first fact, that it's loaded from your website)3. it has great UI and UXThe available reports in times better than the crappy GA reports, and built-in Woo tracking that works out-of-the-box is a very nice thing.I had a small thing to figure out, and contacted the support here, in the wp.org forum. The reply was instant. 5+ and highly recommend it to everybody!


Amazing Google Analytics alternative


I'm using Matomo in my WordPress sites. I would recommend it for all.


Super complete solution

Privacy friendly, GDPR compliant and self-hosted. Matomo is the #1 Google Analytics alternative that gives you control of your data. Free and secure.

Linear Checkout for WooCommerce by Cartimize vs Matomo Analytics – Powerful, Privacy-First Insights for WordPress