brandid2026

Chatgram | Instant Livechat Support via Telegram / Browser drops a polished floating chat widget on every page of your WordPress site. When a visitor sends a message, the conversation lands instantly in your Telegram chat — no extra inbox, no extra app to learn. Reply right from Telegram, and your visitor receives your reply by email.
This plugin is built and maintained by brandID. It is not affiliated with, endorsed by, or sponsored by Telegram FZ-LLC or Telegram Messenger Inc. Telegram is a trademark of its respective owners and is used here only to describe the messaging service this plugin integrates with.
<h4>Why use this plugin</h4>
<ul>
<li>One-tap install. Activate the plugin, click “Connect on Telegram”, and you’re live.</li>
<li>Stay where you already are. Replies happen in Telegram — the messaging app you check every day.</li>
<li>Beautiful out of the box. A floating button and accessible modal that respect reduced-motion and high-contrast preferences.</li>
<li>Customizable. Colors, placement, button text, and form labels — all editable from the WordPress dashboard.</li>
<li>Built for performance. A small, deferred JavaScript bundle on your front-end with no third-party CDN requests.</li>
<li>Privacy-first. No tracking cookies, no analytics pixels. Form data only flows between the visitor’s browser, the Chatgram API, and your Telegram account.</li>
</ul>
<h4>How it works</h4>
<ol>
<li>The plugin registers your site’s domain with the Chatgram service the first time you open the setup screen.</li>
<li>You receive a personal Telegram invite link inside the WordPress dashboard.</li>
<li>Press “Start” in the Telegram bot — your account is now linked to your site.</li>
<li>New messages from the contact form arrive as Telegram chats. Reply normally; the visitor receives your reply by email.</li>
</ol>
<h4>Documentation and support</h4>
<ul>
<li>Plugin homepage: https://chatgram.brandid.app</li>
<li>Support and contact: https://brandid.app</li>
</ul>
<h3>External services</h3>
This plugin connects to the Chatgram API, an external service operated by brandID, to deliver visitor messages from your contact form to your Telegram account. The plugin cannot function without this service because Telegram delivery is performed by the Chatgram backend.
<h4>Chatgram API</h4>
<ul>
<li>Service URL: https://chatgram-server.brandid.app</li>
<li>Provider: brandID — https://brandid.app</li>
<li>Terms of Service: https://chatgram.brandid.app/terms</li>
<li>Privacy Policy: https://chatgram.brandid.app/privacy</li>
</ul>
The plugin communicates with the Chatgram API in three situations:
1. When you first open Chatgram → Setup in the WordPress admin (one-time handshake)
<ul>
<li>What is sent: site URL, site name, admin email address, WordPress version, plugin version, locale.</li>
<li>Why: to register your site with the Chatgram service and generate a personalized Telegram invite link.</li>
<li>When: only the first time you open the Setup screen. The invite link is cached and reused on subsequent visits.</li>
</ul>
2. When a visitor submits the contact form
<ul>
<li>What is sent: the visitor’s name (optional), email address, subject, and message, together with your site’s domain.</li>
<li>Why: so the Chatgram service can deliver the message to your connected Telegram account.</li>
<li>When: only when a visitor explicitly submits the contact form.</li>
</ul>
3. When the plugin is deactivated or uninstalled
<ul>
<li>What is sent: your site’s domain.</li>
<li>Why: to mark your entry as inactive on the Chatgram side so it stops accepting new tickets.</li>
<li>When: only on plugin deactivation or uninstall. The endpoint is <code>https://chatgram-server.brandid.app/integrations/wordpress/uninstall</code>.</li>
</ul>
The plugin does not call the Chatgram API on activation; the handshake is deferred until you open the Setup screen so the invite link is generated only when needed. No analytics, tracking pixels, fingerprinting, or third-party CDN scripts are loaded.
By installing and activating this plugin, you agree to the Chatgram Terms of Service and Privacy Policy linked above. You should also disclose this third-party data transmission in your own website’s privacy policy.
<h3>Source code and build process</h3>
This plugin bundles a single compiled JavaScript file at <code>public/js/chatgram-widget.umd.js</code>. The unminified, human-readable source for this file is included inside the plugin in the <code>src/</code> directory:
<ul>
<li><code>src/chatgram-widget/</code> — full unminified source of the bundled widget.</li>
<li><code>src/chatgram-widget/README.md</code> — build instructions (Rollup configuration, dependencies, and the exact command used to produce the UMD bundle that ships in <code>public/js/</code>).</li>
</ul>
All other plugin code (PHP, CSS, and admin-side JavaScript) is shipped in its original, human-readable form. No minified or compiled assets are loaded from third-party CDNs.
To rebuild the widget locally from the included source:
<ol>
<li><code>cd src/chatgram-widget</code></li>
<li><code>npm install</code></li>
<li><code>npm run build</code> — produces <code>dist/chatgram-widget.umd.js</code></li>
<li>Copy the file into the <code>public/js/</code> folder of this plugin.</li>
</ol>

Chatgram | Instant Livechat Support via Telegram / Browser

A floating live chat widget for your WordPress site. Visitor messages are delivered straight to your Telegram so you can reply on the go.

thesaasfactory

teleCast connects your Telegram group to your WordPress website, turning it into a live chat system (aka “widget”) your visitors can use directly from any page where you place our shortcode.
IMPORTANT
This plugin requires an account at thesaasfactory.net to function. There is a one-time registration fee of USD15.00 to onboard. If you wish to use the translation option then you will also need to top up translation credit once an initial 50000 characters have been used for evaluation/testing. Pre-purchase of 1M (one million) characters costs USD25.00.
The plugin loads the teleCast widget JavaScript from thesaasfactory.net servers, and all chat messages are relayed through the teleCast service to enable real-time communication between your website and Telegram. Our translation services are powered by DeepL Pro. Available languages therefore match those available from DeepL.
Live demo normally available at https://demo.thesaasfactory.net – please contact demo@thesaasfactory.net if you would like to share your Telegram handle and join the demo group.
<h3>How it works</h3>
<ol>
<li>Visitors send messages through the widget on your WordPress site </li>
<li>Messages are transmitted to thesaasfactory.net servers via WebSocket connection </li>
<li>thesaasfactory.net relays messages to your Telegram group </li>
<li>Replies from your Telegram group follow the same path back to your website visitors </li>
<li>Messages are translated in both directions when visitors use a different language than your group</li>
</ol>
Messages flow in both directions — visitors on your site chat with your Telegram group in real time. No page reloads, no polling delays. teleCast uses a persistent WebSocket connection for instant delivery and harnesses the power of Telegram bots to place/read messages in the group.
<h3>Key features</h3>
Telegram bridge 
— your Telegram group becomes your chat backend. Manage conversations from any device using the Telegram app you already use and know.
Real-time, bi-directional 
— messages from your Telegram group appear almost instantly in the widget, and visitor messages appear in your group.
Multilingual translation 
— teleCast includes English and your choice of a second language. Messages are automatically translated in both directions so visitors and group members can communicate naturally in their own language. Powered by DeepL Pro.
Shadow DOM isolation 
— the widget is fully isolated from your theme’s CSS. It looks great on any site without style conflicts but may be further customized if desired. Light and dark themes are configured with a simple attribute but more options are available for precise styling.
Simple shortcode 
— add <code>[telecast token="YOUR_TOKEN" channel="your-channel"]</code> to any page or post.
No jQuery, no dependencies 
— a single lightweight vanilla JS file.
<h3>Service requirements</h3>
<ol>
<li>Create a Telegram bot via @BotFather and add it to your group as an admin. </li>
<li>Register for an account at <a href="https://thesaasfactory.net" rel="nofollow ugc">thesaasfactory.net</a> and create a teleCast channel.</li>
<li>Add the <code>[telecast]</code> shortcode to any page with your token and channel slug.</li>
</ol>
Translation credits are managed via your account at thesaasfactory.net. Recognising that some phrases are used repeatedly in chat sessions, we cache translations and try to match our cache first. All such matches are free, credits are only consumed when fresh translation is required.
<h3>External Services</h3>
This plugin requires and relies on the teleCast service hosted at thesaasfactory.net to 
function.
What data is transmitted:
When you use this plugin, the following data is sent to thesaasfactory.net:
Chat messages 
— All messages sent by website visitors through the widget are transmitted to thesaasfactory.net servers, which relay them to your Telegram group. Replies from your Telegram group are transmitted through thesaasfactory.net back to your website visitors.
Visitor display names 
— The display name entered by visitors when they start chatting is transmitted to identify the sender in your Telegram group.
Translation requests 
— When messages need translation (visitor language differs from group language), the message content is sent to thesaasfactory.net for translation via DeepL Pro before being relayed.
WebSocket connections 
— The widget establishes a persistent WebSocket connection to wss://ws.thesaasfactory.net for real-time message delivery. * Widget JavaScript — The plugin loads the teleCast widget JavaScript file from https://thesaasfactory.net/telecast/assets/telecast.js on every page where 
the shortcode is used.
When data is sent: 
– When a visitor opens a page containing the <code>[telecast]</code> shortcode (widget JavaScript loads) 
– When a visitor enters their name and starts chatting (WebSocket connection establishes) 
– Every time a message is sent or received (messages are relayed through the service) 
– When messages require translation (sent to DeepL Pro via thesaasfactory.net)
Service information: 
– Service provider: the SaaS factory (thesaasfactory.net) 
– Terms of Service: https://thesaasfactory.net/terms.php 
– Privacy Policy: https://thesaasfactory.net/privacy.php
By using this plugin, you acknowledge that chat messages and visitor display names will be transmitted through thesaasfactory.net servers to enable the Telegram bridge functionality. Messages are encrypted in transit but are processed by the service to enable translation and relay to Telegram.

teleCast

Embed your Telegram group as a live chat widget on any WordPress page — with real-time multilingual translation.

Chatgram | Instant Livechat Support via Telegram / Browser vs teleCast