LiveChat

Quarties

LiveChat is a live chat application that allows you to chat with customers on your website, immediately answer their questions resolve any concerns. The way it works is simple: you add live chat to your website, wait for your visitors to ask a question or, alternatively, approach them with chat invitations. For you, it means more satisfied customers, more resolved problems, and more sold products.
If you sell digital products online such as ebooks, software, WordPress plugins or themes, then using live chat is a no-brainer. Customers love to chat with live agents because it’s a fast and natural way to have their questions answered.
<iframe loading="lazy" title="What is LiveChat? in 36 seconds!" width="750" height="422" src="https://www.youtube.com/embed/kZVYwNcuj38?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
With live chat for Easy Digital Downloads by LiveChat, you can engage customers while they are on your website, see live interactions with your pages and move your customers through the purchasing process.
LiveChat is also customizable to match your website design, allowing you to upload your logo, set up messages for when you’re online and offline. You can also keep track of how many chats end up with a sale, how satisfied your customers are with your service, your average response time and more.
In addition to live chat support, it lets you respond to offline messages as they are saved within the LiveChat dashboard as tickets.
Capture contact info with pre- and post- chat surveys to provide personalized customer experience. Additionally, our live chat plugin integrates with popular third-party apps for merchants, including MailChimp, Zendesk, HubSpot CRM, Facebook Messenger, and more.
<h3>Live chat benefits</h3>
<ul>
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Convenience for customers – with live chat for Easy Digital Downloads, customers have a direct and free option to ask for help. They can use it with minimal disruption to their day, which turns out to be very convenient.
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Improve average order value – using live chat and Easy Digital Downloads together, enables customers to ask questions about the product they want to buy and you can answer them in real-time, which simplifies the buying process.
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Increase sales – using live chat to communicate with the customer helps to understand their needs. You can use that knowledge to recommend similar products and services to increase the average order value.
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Faster problem resolution – from overnight shipping to instant access to your product or service, customers want help instantly. Out of all the customer support channels available — offline or online — live chat is by far the quickest and simplest.
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Stay competitive – just by offering live chat support – Easy Digital Downloads users are one step ahead of the companies that do not. Competitive advantage can be obtained by managing products more effectively, and having good relationships with customers.
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</ul>
<h3>Add live chat to your Easy Digital Downloads store</h3>
Add a live chat plugin to your EDD website to manage communication and integractions with customers. With live chat, you can have a direct contact with a customer that allows you to generate and capture more leads thanks to improved conversations.
<h4>Usage</h4>
The easiest way to add live chat to Easy Digital Downloads is to install our WordPress live chat plugin. This will automatically embed the live chat code on all your webstore pages, without any copy paste needed. Once installed, you’ll need to download our desktop app for Windows or Mac OS. No additional software is necessary if you are planning to use the web-based app – works on all up-to-date browsers. With our apps for iOS and Android you can respond to customers and keep conversations going from anywhere.
<h4>Requirements</h4>
You need a LiveChat account to work with live chat plugin — you can create one during the process of plugin installation. For an overview of live chat plans and features navigate to our <a href="https://www.livechatinc.com/pricing/?utm_source=easydigitaldownloads.com&utm_medium=referral&utm_campaign=wordpress_listing" rel="nofollow ugc">website</a>. There’s a 14-day trial available so you can test out all of the features for free – no credit card required.
<a href="https://www.livechatinc.com/signup/?utm_source=easydigitaldownloads.com&utm_medium=referral&utm_campaign=wordpress_listing" rel="nofollow ugc">Sign up for LiveChat here!</a>
<h3>Live Chat Features</h3>
<ul>
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Visitor tracking – gather customer data – our live chat widget keeps track of the location of your customers and shows what page they are on, where are they from and more.
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Live chat triggers – these allow you to initiate conversations when certain criteria are met; automatically live chat with your visitors once they land on your website.
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Feedback: add surveys to the live chat window; gather customer information and insights at the beginning and end of each chat.
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Reports and Analytics – spot areas which can be optimized and more efficient with built-in live chat and tickets metrics. Reports are also available through API. Gathered data are exportable in CSV format.
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Ticket form – when you go offline, our live chat plugin for WordPress enables communication with clients by storing their messages as tickets. When you come back online, you can answer these questions.
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Live chat transcripts – browse through comments reflecting customers needs and expectations; live chat transcripts are saved without expiration date so you can access them anytime.
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Multi-channel communications – reach out to your customers regardless of the channel they are using live chat, Facebook Pages, Facebook Messenger, Twitter and email.
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Customizable live chat widget – each part of the live chat box can be customized to make it work with the rest of your website’s design; brand your with your logo and include social media channels.
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Canned responses – send pre-made answers to popular questions that can be recalled with just a few keystrokes.
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Mobile live chat applications – mobile apps for iOS and Android will help you chat with customers wherever you are.
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</ul>
<iframe loading="lazy" title="LiveChat: Basic Chatting Features Explained" width="750" height="422" src="https://www.youtube.com/embed/w-tO_H5qCTk?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
With our live chat plugin, there are many other features that can help you drive more sales and improve customer satisfaction; you can see all of them <a href="https://www.livechatinc.com/features/?utm_source=easydigitaldownloads.com&utm_medium=referral&utm_campaign=wordpress_listing" rel="nofollow ugc">here</a>.
<h3>Multilingual live chat plugin</h3>
Adjusting language of your chat window to the language your page is a very important step of the customization. Because of that, LiveChat has been translated into 45 languages; below is the list of supported languages:
<ul>
<li>Arabic / العَرَبِيَّة chat plugin</li>
<li>Armenian / Հայերեն chat plugin</li>
<li>Azeri / Azərbaycan chat plugin</li>
<li>Bulgarian / български chat plugin</li>
<li>Catalan / Català chat plugin</li>
<li>Simplified Chinese / 简体中文 chat plugin</li>
<li>Traditional Chinese / 繁體中文 chat plugin</li>
<li>Croatian / Hrvatski chat plugin</li>
<li>Czech / Česky chat plugin</li>
<li>Danish / Dansk chat plugin</li>
<li>Dutch / Nederlands chat plugin</li>
<li>English chat plugin</li>
<li>Estonian / Eesti chat plugin</li>
<li>Finnish / Suomi chat plugin</li>
<li>French / Français chat plugin</li>
<li>Georgian / ქართული chat plugin</li>
<li>German / Deutsch chat plugin</li>
<li>Greek / Ελληνικά chat plugin</li>
<li>Hebrew / עברית chat plugin</li>
<li>Hungarian / Magyar chat plugin</li>
<li>Icelandic / Íslenska chat plugin</li>
<li>Indonesian / Bahasa Indonesia chat plugin</li>
<li>Italian / Italiano chat plugin</li>
<li>Japanese / 日本語 chat plugin</li>
<li>Kazakh / қазақ тілі chat plugin</li>
<li>Korean / 한국어 chat plugin</li>
<li>Latvian / Latviešu chat plugin</li>
<li>Lithuanian / Lietuvių chat plugin</li>
<li>Malaysian / Bahasa Malaysia chat plugin</li>
<li>Norwegian (bokmål) / Norsk (bokmål) chat plugin</li>
<li>Norwegian (nynorsk) / Norsk (nynorsk) chat plugin</li>
<li>Polish / Polski chat plugin</li>
<li>Portuguese / Português chat plugin</li>
<li>Brazilian Portuguese / Português brasileiro chat plugin</li>
<li>Romanian / Română chat plugin</li>
<li>Russian / Русский chat plugin</li>
<li>Serbian / Srpski chat plugin</li>
<li>Slovak / Slovenčina chat plugin</li>
<li>Slovene / Slovenščina chat plugin</li>
<li>Spanish / Español chat plugin</li>
<li>Swedish / Svenska chat plugin</li>
<li>Thai / ไทย chat plugin</li>
<li>Turkish / Türkçe chat plugin</li>
<li>Ukrainian / Українська chat plugin</li>
<li>Vietnamese / Tiếng Việt chat plugin</li>
</ul>
<h3>Press & Brand Assets</h3>
If you are interested in writing about LiveChat, then we have have prepared a <a href="https://www.livechatinc.com/press/?utm_source=easydigitaldownloads.com&utm_medium=referral&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat Press</a> page where you can download our logo, screenshots, and other relevant assets.
<h3>Notes</h3>
LiveChat is the <a href="https://www.livechatinc.com/best-live-chat-software/?utm_source=easydigitaldownloads.com&utm_medium=referral&utm_campaign=wordpress_listing" rel="nofollow ugc">best live chat plugin for Easy Digital Downloads</a> plugin on the market. No other WordPress live chat plugin compares to LiveChat and features it offers.
<h3>Testimonials</h3>
<blockquote>
We frequently have leads chat with us asking some qualifying questions and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasnâ€™t an option. 
 Jamie Lowary, a sales lead at PATLive
At the moment, LiveChat remains the mostly used tool when it comes to contacting our support. Because of how easy we made it for users to access it, we help over 750 of them each day with an average satisfaction of 96%. 
 Michal Haze, the Head of Customer Experience at Kinguin
</blockquote>
<h3>Documentation and Support</h3>
<ul>
<li>For documentation and tutorials go to our <a href="https://www.livechatinc.com/kb/easy-digital-downloads-add-livechat-store/?utm_source=easydigitaldownloads.com&utm_medium=referral&utm_campaign=wordpress_listing" rel="nofollow ugc">help desk article</a>. </li>
<li>If you have any more questions, start a live chat session with our support on the <a href="https://www.livechatinc.com/marketplace/apps/easy-digital-downloads/?utm_source=easydigitaldownloads.com&utm_medium=referral&utm_campaign=wordpress_listing" rel="nofollow ugc">Easy Digital Downloads integration page</a>. </li>
<li>For more information about live chat features, FAQs and documentation, check out our <a href="https://www.livechatinc.com/?utm_source=easydigitaldownloads.com&utm_medium=referral&utm_campaign=wordpress_listing" rel="nofollow ugc">website</a>.</li>
<li>If interested, you can join our community group <a href="https://www.livechatinc.com/community/?utm_source=easydigitaldownloads.com&utm_medium=referral&utm_campaign=wordpress_listing" rel="nofollow ugc">here</a>.</li>
</ul>
<h3>About us</h3>
LiveChat is a provider of cloud-based customers service platform with live support, ticketing system and web analytics capabilities. The main aim of LiveChat is to improve customer service and increase sales conversion. The software is used by more than 25,000 businesses including top names like Ikea and PayPal.
<h4>The LiveChat ecosystem</h4>
LiveChat’s ecosystem of products includes: 
– <a href="https://www.livechatinc.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">LiveChat</a> – a communication tool that allows you to chat live with your customers. 
– <a href="https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">HelpDesk</a> – an online ticketing system suitable both for small businesses and enterprise clients. 
– <a href="https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">ChatBot</a> – a bot framework for AI chat bots. 
– <a href="https://www.livechatinc.com/platform//?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">Open Messaging Platform</a> – create and monetize apps or build extensions for your own team. 
– <a href="https://www.knowledgebase.ai/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">Knowledge Base</a> – software that helps your LiveChat agents and website visitors at the same time. It consists of the Internal Widget and the public Help Center.

LiveChat for Easy Digital Downloads

Live chat WordPress plugin that allows you to integrate LiveChat on your Easy Digital Downloads website.

Want to communicate with visitors while they’re browsing your site? With the LiveChat plugin for WordPress, you can add a live chat widget that lets you connect with customers in real time, answer questions instantly, and offer top-notch customer support.
You can also use the chat widget to send personalized messages, collect leads, or act as a contact form when you’re offline. It’s <a href="https://www.livechat.com/wordpress-chat-ai/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">the best live chat and AI customer support plugin for WordPress websites</a>.
<iframe loading="lazy" title="What is live chat? LiveChat Product Tour" width="750" height="422" src="https://www.youtube.com/embed/l86bnupc_4o?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
Whether you run a blog, online store, or service business, live chat software helps you:
<ul>
<li>Connect with customers instantly.</li>
<li>Improve customer satisfaction scores.</li>
<li>Capture more leads and close more sales.</li>
</ul>
LiveChat is designed for WordPress users who want to offer fast, professional support — without adding friction to the user experience.
<h4>🧑‍💻 Feature-rich WordPress live chat widget</h4>
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💬 LiveChat + <a href="https://www.livechat.com/marketplace/apps/chatbot/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ChatBot</a> (AI-powered) — Combine human support with automation. Use AI chatbots to handle FAQs instantly and transfer complex cases to your live customer support team.
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🧲 Lead capture — Don’t miss a lead. Capture messages when you’re offline using the chat widget as a <a href="https://www.livechat.com/asynchronous-communication/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">contact form</a>. Every message is stored safely for follow-up.
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📊 Website visitor tracking — <a href="https://www.livechat.com/tour/#engage?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Track visitors in real time</a>. See what pages they viewed, where they came from, and what products they’re browsing. Spot high-intent leads instantly.
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🎯 Targeted messages & smart triggers — Send personalized messages or chat invitations based on user behavior. Greet returning visitors or <a href="https://www.livechat.com/features/engaging-customers/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">engage users</a> browsing your pricing or checkout pages.
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🛍️ Built for <a href="https://www.livechat.com/solutions/ecommerce?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ecommerce</a> — Boost sales with access to cart contents for upsell and cross-sell opportunities, cart recovery messages, and proactive support on WooCommerce and other ecommerce platforms.
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📋 Customer profiles & CRM integration — <a href="https://www.livechat.com/solutions/ecommerce/#Gathering-customer-data?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Access detailed visitor profiles</a> with past chat history, location, and behavior. Sync with your CRM to personalize support and drive conversions.
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⚡ Quick replies — Save time with <a href="https://www.livechat.com/features/chat-tools/#Canned-responses?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ready-made answers</a> to common questions. Agents can respond in seconds using shortcuts.
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📬 LiveChat + HelpDesk integration — Connect LiveChat with <a href="https://www.livechat.com/marketplace/apps/helpdesk/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">HelpDesk</a> to manage live chat, email, and tickets in one place. Streamline your customer support workflow by turning conversations into tickets and tracking them from start to resolution, without switching tools.
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👀 <a href="https://www.livechat.com/features/chat-tools/#Message-sneak-peek?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Message sneak peek</a> — See what your customers are typing in real time before they hit send. It helps you prepare faster responses and reduce resolution time.
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🌐 Multisite support — Add LiveChat to multiple WordPress sites without extra charges. Customize the widget per page or keep it consistent across your network.
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📱 Mobile-ready support — Use the <a href="https://www.livechat.com/app/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat mobile app</a> on iOS and Android to chat with customers on the go. Perfect for remote teams or when you need to step away from your desk.
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📈 Reports, goals & analytics — Measure performance with detailed <a href="https://www.livechat.com/features/reports-and-analytics/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">reports</a>. Track sales, chat satisfaction, and response times to optimize support and conversions.
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🎨 <a href="https://www.livechat.com/features/customization/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Full widget customization</a> — Match your brand perfectly. Change colors, greetings, widget placement, and behavior on both desktop and mobile.
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📬 <a href="https://www.livechat.com/features/channels/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Messaging channel integrations</a> — Manage chats from Facebook Messenger, WhatsApp, Instagram, SMS, and your website in one unified inbox.
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👥 Team management & roles — <a href="https://www.livechat.com/features/team-management/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Organize agents into groups</a> (sales, support, billing) and assign custom roles with permissions. Ideal for growing support teams.
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🔐 <a href="https://www.livechat.com/features/security/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Security</a> & access controls — Protect customer data with 2-step verification, visitor banning, and permission-based access for agents and admins.
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</ul>
<h4>🤖 AI-powered features</h4>
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🧠 AI-powered <a href="https://www.livechat.com/help/reply-suggestions/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">reply suggestions</a> — Connect LiveChat with your knowledge base to automatically generate accurate, on-brand responses. Ensure your team provides consistent answers with less effort. Perfect for scaling customer support with AI bot.
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📄 Chat summaries — No time to read full transcripts? Get an instant AI-generated summary of every conversation so you can catch up on key points and follow up faster.
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📊 Weekly insights & trends — See what your customers are asking and fast. Get a <a href="https://www.livechat.com/help/insights/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">weekly digest</a> that highlights the most common questions from your LiveChat conversations. Great for improving your FAQ content and support workflows.
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✍️ AI text enhancement — <a href="https://www.livechat.com/help/ai-text-suggestions-your-agents-writing-assistant/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Write replies faster and smarter</a>. Use AI to expand, rephrase, summarize, or adjust the tone of any message, whether you want to sound friendlier, more formal, or more concise.
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🏷️ Smart tag suggestions — Save time with automatic chat tagging. LiveChat suggests relevant tags based on the conversation, helping you stay organized without manually labeling each chat.
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</ul>
<h4>🖥️ LiveChat for WordPress website</h4>
LiveChat is fully compatible with the most popular WordPress page builders, including Elementor, Divi, Beaver Builder, and the default WordPress Block Editor. You can easily place the chat widget anywhere on your site — no coding required.
It also works seamlessly with any WordPress theme or template without needing custom modifications. Whether you’re using a free theme or a custom-built design, LiveChat blends in perfectly.
Running an ecommerce store? LiveChat integrates with major platforms like WooCommerce, BigCommerce for WordPress, and Ecwid, making it easy to support and convert shoppers in real time.
<h4>🛠️ Easy to customize and extend</h4>
LiveChat is built to grow with your business. You can customize the chat widget to match your brand and extend its functionality with powerful integrations.
Easily <a href="https://www.livechat.com/marketplace/apps/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">connect LiveChat to your favorite tools</a> for email marketing, CRM, and social messaging. Popular integrations include:
<ul>
<li>HubSpot CRM, Salesforce, Zendesk.</li>
<li>WhatsApp, Facebook Messenger, Instagram.</li>
<li>Mailchimp, Google Analytics, Slack, and more.</li>
</ul>
Whether you’re managing customer relationships, sending newsletters, or chatting across platforms, LiveChat helps you keep everything in sync.
<h4>💬 How LiveChat works</h4>
After you install and activate the <a href="https://www.livechat.com/marketplace/apps/wordpress/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat plugin on your WordPress site</a>, you’ll be prompted to sign in to your existing LiveChat account or create a new one.
If you’re new to LiveChat, setup only takes a minute — and a free trial is available, so you can get started without a credit card.
Once connected, simply log in using any of the LiveChat apps:
<ul>
<li>Web app (browser-based).</li>
<li>Desktop app (Windows/macOS).</li>
<li>Mobile app (iOS or Android).</li>
</ul>
The chat widget will automatically appear on your WordPress site. You can now:
<ul>
<li>Customize its look and behavior.</li>
<li>Set up automated greetings.</li>
<li>Start chatting with visitors in real time.</li>
</ul>
Need help getting started? 
👉 <a href="https://www.livechat.com/help/wordpress-livechat-on-your-website/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat Getting Started Guide</a>
<h4>🗒️ Notes</h4>
🌍 Localization support 
LiveChat — the WordPress live chat plugin — is fully translation-ready. You can easily translate it into any language using the WordPress community tools at translate.wordpress.org.
Whether your customers speak Spanish, German, French, or any other language, you can offer a seamless multilingual chat experience.
🤝 Partner with LiveChat 
Are you a developer or agency looking to offer live chat solutions for clients? 
You can open a LiveChat account on behalf of your customers and add real-time support to their websites.
<a href="https://partners.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Join our Partner Program</a> to earn recurring revenue while expanding your service offering.
<h4>🗣️ Testimonials</h4>
<blockquote>
With LiveChat, we are able to answer questions far more quickly and seamlessly so we can help customers make better product choices for their projects. (<a href="https://www.livechat.com/customers/customer-stories/pioneer-millworks/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">read more</a>)
</blockquote>
<ul>
<li>Deanna Varble, Pioneer Millworks</li>
</ul>
<blockquote>
Since installing LiveChat on our website in March 2020, sales made thanks to online consultations constitute 1.7% of the company’s profits in the digital channel. (<a href="https://www.livechat.com/customers/customer-stories/sephora/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">read more</a>)
</blockquote>
<ul>
<li>Milena Wojewoda, Sephora</li>
</ul>
<h4>📑 Documentation and support</h4>
Need help setting up or using the LiveChat plugin for WordPress? We’ve got you covered:
<ul>
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📘 Installation & setup guide — Follow our <a href="https://www.livechat.com/help/wordpress-livechat-on-your-website/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">step-by-step help center article</a> to learn how to install and configure LiveChat on your WordPress website.
</li>
<li>
💬 Live support — Chat with our team directly on the <a href="https://www.livechat.com/marketplace/apps/wordpress/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">WordPress integration page</a> for real-time assistance.
</li>
<li>
🌐 LiveChat website — Explore all plugin features, FAQs, chatbot tools, and use cases on <a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">our website</a>.
</li>
<li>
🏢 LiveChat for enterprise – Need a scalable customer service solution for high-volume support? Learn how <a href="https://www.livechat.com/enterprise/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat for Enterprise</a> helps large businesses improve customer engagement and team performance.
</li>
<li>
🛠 Plugin support forum — Have a question or issue? Post a thread in the WordPress.org support forum, and we’ll respond as soon as possible.
</li>
</ul>
<iframe loading="lazy" title="Add LiveChat To Your WordPress Website In Under 4 Minutes [tutorial]" width="750" height="422" src="https://www.youtube.com/embed/LhqR2_UjQm8?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
<h4>🏢 About us</h4>
<a href="https://www.text.com?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Text</a> provides modern tools for managing business communication, generating leads, and delivering exceptional customer support — anytime, anywhere.
Our product suite includes:
<ul>
<li><a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat</a> — real-time messaging for sales and support.</li>
<li><a href="https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ChatBot</a> — AI-powered automation and chatbot agents.</li>
<li><a href="https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">HelpDesk</a> — help desk software with ticketing and email support.</li>
<li><a href="https://www.knowledgebase.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">KnowledgeBase</a> — self-service documentation.</li>
<li><a href="https://openwidget.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">OpenWidget</a> — a customer service widget creator tool.</li>
</ul>
Trusted by over 35,000+ businesses across 150+ countries, our tools are used by companies of all sizes — from startups to Fortune 500 brands like PayPal, IKEA, Allstate, and Capital One.
📰Press & brand assets
Writing about Text or our products? Visit the <a href="https://www.text.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Text Press Office</a> to download our logo, product screenshots, and official brand guidelines.

LiveChat – Live Chat Plugin for WP Websites

Fix it!

LiveChat plugin is installed on some of our sites. The admin interface on those sites was defaced on every page with a double line under the H1 page title. There's absolutely no excuse for loading an iFrame at the top of every admin page load. This basically puts LiveChat in the position to track every admin page load of every WordPress site on which LiveChat is installed.

The actual LiveChat interface within WordPress is not a dedicated interface at all but just an iframe login to the LiveChat website.

LiveChat is a wealthy commercial company. They could do much better with their WordPress plugin. Most free plugins created by serious volunteer developers treat their users and WordPress admin interface with more respect.

PS. The second star is for creating a plugin for WordPress (right idea) and that the plugin does not crash the site. The trick now is to create a good LiveChat plugin for WordPress.

Very poorly coded, just a giant iFrame

Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀

LiveChat for Easy Digital Downloads vs LiveChat – Live Chat Plugin for WP Websites