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LiveChatAI is the easiest way to add intelligent customer support to your WordPress website. Our AI-powered chatbot resolves 70% of customer queries automatically, saving time for both your team and your customers.
<h3>🚀 Why Choose LiveChatAI?</h3>
<ul>
<li>5-Minute Setup – Just paste your chatbot ID and you’re live</li>
<li>70% Resolution Rate – Proven to handle most customer queries automatically</li>
<li>24/7 AI Support – Your customers get instant help any time</li>
<li>Seamless Human Handoff – Complex issues transfer to your team automatically</li>
<li>Multiple Integration Options – Auto-load, shortcodes, widgets, or Gutenberg blocks</li>
<li>Modern Professional UI – Beautiful interface that matches your brand</li>
</ul>
<h3>⚡ Key Features</h3>
<ul>
<li>Instant AI Responses – Get answers from your knowledge base immediately</li>
<li>Multi-Language Support – Communicate with customers in 95+ languages</li>
<li>Mobile Optimized – Perfect experience on all devices and screen sizes</li>
<li>WordPress Native – Built specifically for WordPress with no conflicts</li>
<li>Advanced Analytics – Track performance and customer satisfaction</li>
<li>GDPR Compliant – Privacy-focused design with data protection built-in</li>
</ul>
<h3>🎯 Perfect For</h3>
<ul>
<li>E-commerce Stores – Handle product questions, orders, and support</li>
<li>Service Businesses – Qualify leads and answer common questions</li>
<li>SaaS Companies – Reduce support tickets with instant answers</li>
<li>Content Creators – Engage with your audience 24/7</li>
<li>Any WordPress Site – Improve user experience with instant help</li>
</ul>
<h3>🛠️ How It Works</h3>
<ol>
<li>Create Your Chatbot – Sign up at <a href="https://livechatai.com" rel="nofollow ugc">LiveChatAI.com</a> and create your AI assistant</li>
<li>Train with Your Data – Upload documents, add Q&As, or connect your website</li>
<li>Get Your Chatbot ID – Copy the ID from your dashboard’s “Embed & Integrate” section</li>
<li>Install & Configure – Paste your ID in WordPress settings and you’re live!</li>
</ol>
<h3>📋 Integration Options</h3>
Automatic Messenger (Recommended) 
The chatbot appears as a floating messenger on all pages automatically.
Shortcode Integration 
 <code>[livechatai] 
[livechatai chatbot_id="your-custom-id"]</code>
WordPress Widget 
Add to sidebars, footers, or any widget area through Appearance → Widgets.
Gutenberg Block 
Search for “LiveChatAI” in the block editor for visual integration.
<h3>🎨 Customization</h3>
<ul>
<li>Custom Styling – Match your brand colors and design</li>
<li>Custom Messages – Personalize greetings and responses</li>
<li>Advanced Routing – Route conversations based on intent</li>
<li>Integration Ready – Connect with CRM, email, and other tools</li>
</ul>
<h3>🔧 Developer Friendly</h3>
<ul>
<li>Clean Code – Well-documented and following WordPress standards</li>
<li>Hooks & Filters – Customize behavior with WordPress actions and filters</li>
<li>No Conflicts – Designed to work seamlessly with other plugins</li>
<li>Performance Optimized – Lightweight and fast-loading</li>
</ul>
<h3>📞 Need Help?</h3>
<ul>
<li>Documentation – <a href="https://help.livechatai.com" rel="nofollow ugc">help.livechatai.com</a></li>
<li>Video Tutorials – Step-by-step setup guides</li>
<li>Live Support – Chat with our team (yes, we use our own chatbot!)</li>
<li>Community Forum – Connect with other users</li>
</ul>
<h3>Additional Info</h3>
Minimum Requirements: 
* WordPress 5.0 or higher 
* PHP 7.4 or higher 
* A LiveChatAI account (free signup available)
Recommended: 
* WordPress latest version 
* PHP 8.0 or higher 
* HTTPS enabled (for optimal security)
Links: 
* <a href="https://livechatai.com/blog/how-to-add-ai-chatbot-on-wordpress-website" rel="nofollow ugc">Plugin Homepage</a> 
* <a href="https://app.livechatai.com" rel="nofollow ugc">LiveChatAI Dashboard</a> 
* <a href="https://help.livechatai.com" rel="nofollow ugc">Documentation</a> 
* <a href="https://livechatai.com/contact" rel="nofollow ugc">Support</a> 
* <a href="https://livechatai.com/privacy" rel="nofollow ugc">Privacy Policy</a>
Made with ❤️ by the LiveChatAI Team

LiveChatAI

Transform your WordPress site with AI-powered customer support that resolves 70% of queries instantly. No coding required!

MihanWP

Team Ertano

Chatina AI brings advanced live chat functionality to your WordPress website, enhancing user engagement and support efficiency with an AI-powered chat solution. (Coming Soon…)
<a href="https://app.chatina.ai" rel="nofollow ugc">Try Operator Panel</a> – <a href="#screenshots" rel="nofollow ugc">Screenshots</a>
<h3>Key Features</h3>
<ul>
<li>Real-Time Chat: Connect instantly with website visitors to provide seamless support and boost engagement.</li>
<li>AI-Powered Responses: Leverage AI-driven responses to answer common queries and reduce response time. (Coming Soon…)</li>
<li>Customizable Chat Widget: Easily customize the chat widget to match your site’s design and brand identity.</li>
<li>User-Friendly Dashboard: Manage conversations, view analytics, and optimize your chat interactions through an intuitive dashboard.</li>
<li>Integration with Chatina Platform: Fully compatible with the Chatina AI platform, integrating seamlessly with additional features on <a href="https://chatina.ai" rel="nofollow ugc">chatina.ai</a>.</li>
</ul>
<h3>Why Choose Chatina AI?</h3>
With Chatina AI, you can enhance customer satisfaction by providing fast, accurate, and efficient live chat support. Ideal for businesses, e-commerce sites, and service providers looking to improve customer interaction and support.
<h3>External Services</h3>
This plugin connects to external APIs to provide live chat functionality and manage related services. The external services are detailed below:
<h3>Chatina AI API</h3>
<ul>
<li>
What it is used for: 
The Chatina AI API powers the live chat functionalities, including initializing chats, fetching chat information, and interacting with businesses using Chatina’s platform.
</li>
<li>
Data sent and when:
<ul>
<li>API Endpoints: </li>
<li><code>https://api.chatina.ai/v1/chat</code>: Used to initialize and manage live chats. It sends chat-related metadata, such as chat ID and user tokens, when a chat is started. </li>
<li><code>https://api.chatina.ai/v1/business/</code>: Sends the user’s token and business identifiers to fetch details about businesses available for chat. </li>
<li><code>https://api.chatina.ai/v1/c/</code>: Sends a chat token and chat metadata to validate and retrieve chat data. </li>
<li>
<code>https://api.chatina.ai/v1/chat/information</code>: Sends the chat ID and chat token to retrieve detailed chat-related information.
</li>
<li>
Other Data Sent:
</li>
<li>User Tokens: Used to authenticate the user with the service. </li>
<li>Chat Metadata: Includes chat ID and session-related identifiers.</li>
</ul>
</li>
<li>
Why: 
The API is required to facilitate the core functionalities of the plugin, including establishing communication between users and businesses.
</li>
<li>
Service Provider: 
Chatina AI
<ul>
<li><a href="https://chatina.ai/terms" rel="nofollow ugc">Terms of Service</a> </li>
<li><a href="https://chatina.ai/privacy" rel="nofollow ugc">Privacy Policy</a> </li>
</ul>
</li>
</ul>
<h3>Chatina AI CDN</h3>
<ul>
<li>
What it is used for: 
The Chatina AI CDN (<code>https://cdn.chatina.ai/static/</code>) is used to serve assets and resources required for the plugin’s operation, such as JavaScript files and static content.
</li>
<li>
Data sent and when: 
No personal or user data is sent to the CDN. It is accessed to fetch static resources required for plugin functionality.
</li>
</ul>
<h3>Loading CSS and JavaScript Remotely</h3>
To ensure proper functioning of your Chatina chat widget, it is essential to load the required CSS and JavaScript files directly from Chatina’s CDN. Below are the URLs for the necessary assets:
Required Assets
JavaScript
URL: https://cdn.chatina.ai/static/widget.js
CSS
URL: https://cdn.chatina.ai/static/widget.css
By including these resources, your chat widget will have the most up-to-date code and styling, ensuring compatibility and optimal performance. Simply add the following and tags to your HTML:

Embedding these assets will integrate the necessary functionality and styles seamlessly into your webpage.
<h3>Source Code</h3>
To comply with WordPress.org guidelines, all source code related to this plugin is available in both the plugin directory and a public repository.
Unminified JavaScript and CSS files can be found in the following locations: 
– Plugin Directory: /assets/js/widget-normal.js and /assets/css/widget-normal.css 
– GitHub Repository: <a href="https://github.com/chatinaai/chatina-wordpress/" rel="nofollow ugc">Chatina AI GitHub</a>
For instructions on rebuilding the compressed files, please refer to the <code>BUILD.md</code> file in the GitHub repository or see the section below.
<h3>Build Instructions</h3>
This plugin uses build tools (e.g., Webpack, npm) for compression. Follow these steps to recreate the production files: 
1. Clone the repository: git clone https://github.com/chatinaai/chatina-wordpress/chatina-wordpress.git 
2. Navigate to the project directory: cd chatina-wordpress 
3. Install dependencies: npm install 
4. Build the files: npm run build
<h3>Additional Notes</h3>
Chatina uses React.js, a powerful and flexible open-source JavaScript library, to build and manage the dynamic components of the plugin. React.js is licensed under the MIT License, ensuring freedom for developers to use, modify, and distribute the library as needed.

Chatina Ai – Live Chat Online Platform

A seamless live chat solution powered by AI to enhance user engagement and customer support on your WordPress website.

LiveChatAI vs Chatina Ai – Live Chat Online Platform