nivcaner

Message Mate is a simple but wonderful slider add-on to your website that advertises a phone number which current and prospective customers can text with one click to reach you or your employees.
Your customers would rather text than call you. In fact, 76% of young adults prefer to interact with companies via texting (and not through calls, emails, live chat or contact forms). And thankfully for your business, texting is a more efficient and less distracting means of communication.
Texts also have much higher engagement potential with a 97% open rate, at least three times higher than email.
Up to three users can receive and respond to incoming messages via SMS, email, and a web dashboard. And you can even add automated responses and post-conversation rating requests. 
Sell more, with Message Mate. Choose any US area code (subject to availability), and get your first 14 days for free.

Message Mate

Message Mate lets customers text you from their phone or computer. Reply via email, text or dashboard.

Facebook

Communicate with customers on your website with Messenger-powered chat. Chat Plugin is a chat widget maintained by the Meta Business that enables live chat on your website.
Whether they’re on their computer or their phone, website visitors will be able to message you anytime by clicking on a small Messenger chat bubble in the lower right corner of your site.
Key features:
<ul>
<li>Website visitors can message you while browsing your site.</li>
<li>Set up auto-replies and answers to common questions to serve customers when you’re not available.</li>
<li>Continue the conversation with customers on Messenger even after they leave your website.</li>
<li>Visitors without a Facebook Messenger account can ask you questions anonymously in Guest mode.</li>
<li><a href="https://www.facebook.com/business/messenger/get-started" rel="nofollow ugc">Messenger</a>’s familiar interface builds trust.</li>
<li>No need to switch between apps to answer questions you get on the website.</li>
</ul>

Facebook Chat Plugin – Live Chat Plugin for WordPress

The Facebook Chat Plugin makes it easy for your website visitors to chat with you and ask you questions, even if they don't have Messenger.

Message Mate vs Facebook Chat Plugin – Live Chat Plugin for WordPress