Mailhilfe

MH User Activity Monitor shows in real time which users, visitors, WooCommerce customers and bots are currently active on your WordPress website. The plugin helps administrators identify unusual activity, cart sessions, bot traffic and suspicious requests more quickly, with privacy options such as IP anonymization, data-saving mode and automatic cleanup.
<h4>Live monitoring for WordPress websites</h4>
MH User Activity Monitor displays active sessions directly in the WordPress admin area. Administrators can see which visitors are currently online, whether logged-in users are active, which page types are being viewed and when the last activity occurred.
The overview uses dashboard cards, filters, sorting and live refresh. This makes it easier to distinguish normal visitor activity from unusual access patterns.
<h4>Keep an eye on WooCommerce carts</h4>
When WooCommerce is active, the plugin can display active cart sessions. Depending on the selected setting, it stores and displays only the item count, item count and cart total, or detailed product information.
This can help shop owners see whether customers currently have products in their cart, whether carts are abandoned or whether unusual sessions appear in the checkout area.
<h4>Detect bots and suspicious requests</h4>
The plugin detects known bots, crawlers, SEO tools, AI crawlers, social media preview bots and suspicious request patterns. Examples include requests to login areas, XML-RPC, .env files, .git directories or other typical scanner targets.
The bot and risk indicators are not a firewall and do not replace a dedicated security plugin. They help make suspicious technical traffic more visible and easier to classify.
<h4>Privacy-friendly settings</h4>
Because the plugin processes technical visitor data, it includes several privacy options. New installations use anonymized IP addresses by default. Additional privacy modes such as None, Standard, Data-saving and Strict are available.
Stored URLs and referrers are saved without query parameters so sensitive values such as tokens, email addresses, search terms or tracking parameters are not stored unnecessarily. User-agent, URL and referrer values are also length-limited to reduce the amount of stored data.
Additional options include automatic cleanup via WordPress-Cron, ignored IP rules, CIDR support, WooCommerce cart modes and the ability to disable the frontend ping completely.
<h4>Who is this plugin for?</h4>
The plugin is suitable for operators of WordPress websites, WooCommerce shops, membership areas, booking sites and editorial websites who want a short-term view of what is happening on their website right now.
Typical use cases include:
<ul>
<li>Shop owners want to monitor active carts and checkout sessions.</li>
<li>Administrators want to identify unusual bot traffic or scanners more quickly.</li>
<li>Website operators want to see which pages are currently being visited.</li>
<li>Support teams want to understand short-term technical visitor activity.</li>
<li>Operators of smaller websites want a simple live overview without external tracking services.</li>
</ul>
The plugin is intended for short-term technical monitoring. Site operators should check which data they really need, how long it is stored and whether information must be added to their privacy policy.
<h4>Stability note</h4>
This version is marked as the current stable build. Translations, help texts, screenshots, version metadata and basic PHP/ZIP checks were reviewed again before release.
<h3>Requirements</h3>
<ul>
<li>WordPress 6.2 or newer.</li>
<li>PHP 7.4 or newer.</li>
<li>Tested up to WordPress 7.0.</li>
<li>WooCommerce is optional and only required for cart monitoring.</li>
</ul>

MH User Activity Monitor

Live monitoring for WordPress visitors, users, WooCommerce carts, bots and suspicious requests with privacy-friendly options.

Richpanel Team

Today’s ecommerce support system is scattered across email, live chat, ticketing, FAQs, return centre and whatnot. Ricpanel allows you to streamline your complete customer service operation with three solutions in one platform.
THREE CUSTOMER SUPPORT SOLUTIONS IN ONE PLATFORM
👉 Omnichannel Helpdesk & Ticketing
👉 Integrated Ecommerce Self-service
👉 Modern Live Chat & Messaging
Video walkthrough
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6 REASONS YOU SHOULD SWITCH TO RICHPANEL
1. Manage all support channels from one collaborative inbox
Customers can contact you on their favourite channel – Live Chat, Email, Facebook & Whatsapp. You can manage all the support tickets from a single collaborative inbox.
2. Complete customer profile with WooCommerce integration
Richpanel pulls in data from your WooCommerce store with seamless integration. Agents can view customer’s order details, website activities and they can use the data in responses and macros. They have all the context to assist customer queries quickly and at scale.
3. Eliminate repetitive contacts with ecommerce self-service.
30-35% of ecommerce support requests are repetitive. Richpanel lets you create guided self-service workflows to automate these common support scenarios. Customers submit all the information related to the issue in one go. Support agents can resolve the issue instantly without prolonged back and forth communication.
4. Convert more leads with a modern live chat on your store
Built for support team all sizes, Richpanel helpdesk has all the tools to help you easily collaborate across your support team and different business functions to shorten the resolution time. Create unlimited users and teams as per your need.
5. Resolve customer issues instantly with power tools and shortcuts
Use Power Reply to combine multiple actions; responses, assignments and order operations in one shortcut to resolve such queries with a single tap of the key. Use shortcuts to perform the most frequent helpdesk tasks in a jiffy.
6. Access all the support analytics and KPIs you need
See how agents are performing at customer feedback & response times and assisting conversions. Richpanel also measures what agents are influencing sales and creating long term customer relationships. Filter reports by tags, channel (live chat, email, social) & agents.
HOW TO GET STARTED
Want to learn how you can power up your WooCommerce store support with Richpanel? <a href="https://richpanel.com/demo-request/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Book a demo here</a> or <a href="https://richpanel.com/signup/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Sign-up here</a> to see it in action.

Richpanel – Customer Support Helpdesk & Chat


I have been looking for such a complex and well-functioning solution for managing my customers for a long time. This helps a lot. The team is fast, transparent, extremely flexible and endlessly helpful.



I can only say the best about them. Impressive customer service, which is to be expected from a company dealing with these.



100/100 points


Best customers support plugin / software ever

Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.

MH User Activity Monitor vs Richpanel – Customer Support Helpdesk & Chat