mindwebconcierge

<p>Mind Web Concierge brings intelligent AI assistance directly to your WordPress website. Powered by RAG (Retrieval-Augmented Generation) technology, it understands your content and delivers accurate, context-aware responses to your visitors in real time.</p>
<p>It allows you to:</p>
<ul>
<li>Provide instant automated responses to visitors</li>
<li>Improve customer engagement and retention</li>
<li>Reduce support workload</li>
<li>Deliver 24/7 AI-powered assistance</li>
<li>Index WordPress posts, pages, and WooCommerce products automatically</li>
<li>Connect any OpenAI-compatible language model via the LLM settings panel</li>
<li>Link a Mind Spaces workspace where you can upload documents and ask questions about them directly</li>
<li>Use Local Thinking mode to let visitors ask questions focused on the current page content and any linked Mind Spaces notebooks assigned to that page</li>
</ul>
<p>Perfect for:</p>
<ul>
<li>Business websites</li>
<li>E-commerce stores</li>
<li>Service providers</li>
<li>Corporate portals</li>
</ul>
<p>Easy to install, configure, and scale.</p>
<h3>Data Handling</h3>
<p>This plugin stores chatbot conversation logs and metadata in the WordPress database. The following visitor data is collected per conversation: session ID, IP address, screen resolution, user agent (browser info), accepted language, referrer URL, timezone, and platform. Data is accessible only to authorized administrators. Depending on configuration, conversation content may be sent to external services for AI processing.</p>
<h3>External Services</h3>
<p>This plugin connects to the following external services operated by Smart Processes. Data is transmitted to these services during normal plugin operation.</p>
<h4>RAG API</h4>
<ul>
<li>URL: https://rag.smartprocesses.cloud</li>
<li>Purpose: Content indexing, category management, and AI-generated streaming responses.</li>
<li>Data sent: WordPress post content, WooCommerce product data, visitor questions.</li>
</ul>
<h4>Mind Spaces API</h4>
<ul>
<li>URL: https://spaces.smartmind.services</li>
<li>Purpose: Authentication, space retrieval, document-based knowledge access, and knowledge base management.</li>
<li>Data sent: Authentication tokens derived from administrator login, space queries, and related knowledge base requests.</li>
</ul>
<p>Mind Spaces is the knowledge management platform behind Mind Web Concierge. It lets you manage spaces (knowledge bases), upload documents, and ask questions directly to test AI responses. For more information visit: https://spaces.smartmind.services</p>
<h4>Subscription API</h4>
<ul>
<li>URL: https://subscriptions.smartprocesses.cloud</li>
<li>Purpose: Retrieves pricing information and handles subscription billing and management via Stripe, including trial creation, subscription retrieval, cancellations, reactivations, and invoice downloads.</li>
<li>Data sent: App GUID, customer email, Stripe product ID.</li>
</ul>
<h4>Smart Mind Website</h4>
<ul>
<li>URL: https://smartmind.it</li>
<li>Purpose: Provides product information, legal pages, optional pricing display, and the optional “Powered by” link shown in the chatbot widget.</li>
<li>Data sent: No personal visitor data is intentionally transmitted by the plugin to this website during normal operation.</li>
</ul>
<p>The plugin may display links to Smart Mind legal or product pages for administrator reference and optional front-end branding. These links do not process visitor chat content.</p>
<p>The plugin communicates with Smart Processes services only for features explicitly enabled and used by the site administrator, such as AI responses, content indexing, notebook access, pricing retrieval, and subscription management. No personal user data is transmitted without the administrator’s configuration and the visitor’s direct interaction with the chatbot.</p>
<ul>
<li>Privacy Policy: https://smartmind.it/mind-web-privacy-policy/</li>
<li>Terms of Service: https://smartmind.it/mind-web-terms-of-service/</li>
</ul>
<h3>Plugin Constants</h3>
<p>The plugin defines the following internal constants. These are set automatically and do not require manual configuration.</p>
<h4>MINDWECO_RAG_URL</h4>
<p>The base URL for the RAG API service. Used for all indexing, category management, and streaming ask requests.<br />
Value: <code>https://rag.smartprocesses.cloud</code></p>
<h4>MINDWECO_NOTEBOOKS_URL</h4>
<p>The base URL for the Mind Spaces (Notebooks) service. Used for authentication, notebook retrieval, and knowledge base management.<br />
Value: <code>https://spaces.smartmind.services</code></p>
<h4>MINDWECO_STRIPE_URL</h4>
<p>The base URL for the Stripe subscription management API. Used for trial creation, subscription status, cancellation, reactivation, and invoice downloads.<br />
Value: <code>https://subscriptions.smartprocesses.cloud/api</code></p>
<h4>MINDWECO_PROD_ID</h4>
<p>The Stripe Product ID associated with this plugin’s subscription plan. Passed automatically when creating trial subscriptions.<br />
Value: <code>prod_U3VYkOBf6Ngqi3</code></p>
<h4>MINDWECO_POWER_BY</h4>
<p>The URL of the service provider’s product page. Used to display an optional “Powered by” link in the chatbot widget when enabled by the administrator.<br />
Value: <code>https://smartmind.it/</code></p>
<h3>API Reference</h3>
<p>The plugin communicates with external services through the following internal functions.</p>
<h4>Authentication & Token Management</h4>
<p><strong>mindweco_plugin_api_login( $base_url, $username, $password )</strong><br />
Authenticates with the RAG API and retrieves an access token.</p>
<p><strong>mindweco_plugin_refresh_token()</strong><br />
Refreshes the main RAG API access token using stored credentials.</p>
<p><strong>mindweco_plugin_knowledge_repository_get_token()</strong><br />
Returns a valid knowledge repository token, refreshing automatically if expired.</p>
<p><strong>mindweco_plugin_knowledge_repository_refresh_token()</strong><br />
Refreshes the knowledge repository token using stored credentials.</p>
<p><strong>mindweco_plugin_knowledge_repository_login_with_cookie( $base_url, $username, $password, $external_id, $external_name, $type )</strong><br />
Authenticates with the knowledge repository (Mind Spaces) and retrieves an auth token. Also registers the current indexing configuration as an external app connection.</p>
<p><strong>mindweco_plugin_knowledge_repository_logout( $base_url, $external_app_id, $user_id )</strong><br />
Removes the external app connection from the knowledge repository and clears stored credentials.</p>
<h4>Categories</h4>
<p><strong>mindweco_plugin_api_create_category( $base_url, $token, $name, $indexing_id, $sitemap_xml, $language, $parent_id )</strong><br />
Creates a new content category in the RAG service. Called automatically on plugin activation using the site’s nav menu sitemap.</p>
<p><strong>mindweco_plugin_api_get_categories( $base_url, $token )</strong><br />
Retrieves all categories for the authenticated account.</p>
<h4>Indexing</h4>
<p><strong>mindweco_plugin_api_index_items( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $url, $wp_json, $header_levels, $meta, $local_item_id )</strong><br />
Indexes a WordPress post or page into the knowledge base. Also called automatically when a post is published or updated via the <code>transition_post_status</code> hook.</p>
<p><strong>mindweco_plugin_api_index_products( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $product_json, $meta, $local_item_id )</strong><br />
Indexes a WooCommerce product into the knowledge base.</p>
<p><strong>mindweco_plugin_api_delete_indexed_items( $base_url, $token, $category_id, $item_id )</strong><br />
Deletes a previously indexed item. Also called automatically when a post is trashed or permanently deleted via the <code>before_delete_post</code> and <code>wp_trash_post</code> hooks.</p>
<h4>Streaming / Ask</h4>
<p><strong>mindweco_ask_page_based_ref( $base_url, $token, $question, $category_id, $category_ids, $top_k, $app_guid, $callback, $items_ids, $conversation_id )</strong><br />
Sends a question to the streaming endpoint and delivers the response via Server-Sent Events (SSE). Uses cURL exclusively because the WordPress HTTP API does not support streaming callbacks. Supports multi-category queries and item-level filtering for Local Thinking mode.</p>
<h4>Stripe / Subscriptions</h4>
<p><strong>mindweco_stripe_add_trial( $stripe_base_url, $app_guid, $product_id, $customer_email, $title, $site_base_url )</strong><br />
Creates a Stripe trial subscription and a new RAG user account simultaneously. Called on plugin activation.</p>
<p><strong>mindweco_stripe_add_trial_without_user( $stripe_base_url, $app_guid, $product_id, $customer_email )</strong><br />
Creates a Stripe trial subscription without creating a user account.</p>
<p><strong>mindweco_stripe_active_subscription( $stripe_base_url, $app_guid )</strong><br />
Retrieves the currently active Stripe subscription for a given app GUID. Called periodically via <code>mindweco_periodic_subscription_check</code> (every 30 minutes) to keep subscription status in sync.</p>
<p><strong>mindweco_get_all_subscriptions( $stripe_base_url, $app_guid )</strong><br />
Retrieves all Stripe subscriptions for a given app GUID.</p>
<p><strong>mindweco_get_history_subscription( $stripe_base_url, $app_guid )</strong><br />
Retrieves the full subscription history for a given app GUID.</p>
<p><strong>mindweco_plugin_cancel_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel )</strong><br />
Cancels an active Stripe subscription. Also called automatically on plugin deactivation.</p>
<p><strong>mindweco_plugin_reactivate_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel )</strong><br />
Reactivates a previously cancelled Stripe subscription.</p>
<p><strong>mindweco_download_subscription_invoice( $stripe_base_url, $invoice_number )</strong><br />
Retrieves the PDF download URL for a given invoice number.</p>
<h4>LLM Configuration</h4>
<p><strong>mindweco_plugin_create_attach_llm_to_config( $base_url, $token, $name, $llm_base_url, $model_name, $provider, $api_key, $indexing_id )</strong><br />
Creates a new LLM configuration and attaches it to an existing indexing configuration. The API key is encrypted before being stored using AES-256-CBC via <code>mindweco_encrypt_api_key()</code>.</p>
<p><strong>mindweco_plugin_update_llm_config( $base_url, $token, $llm_id, $name, $api_key, $llm_base_url, $model_name, $user_id )</strong><br />
Updates an existing LLM configuration.</p>
<p><strong>mindweco_plugin_delete_llm_config( $base_url, $token, $llm_id )</strong><br />
Deletes an LLM configuration by ID and clears all related options from the WordPress database.</p>
<h4>Mind Spaces / Notebooks</h4>
<p><strong>mindweco_plugin_get_notebooks( $base_url, $token )</strong><br />
Retrieves all notebooks (spaces) from the Mind Spaces knowledge repository.</p>
<h4>Page-Based Notebooks</h4>
<p>Notebooks can be assigned to specific WordPress pages via the admin UI. These mappings are stored in the <code>mindweco_page_based_notebooks</code> option as an array keyed by page ID, each containing a <code>title</code> and a <code>notebooks</code> array of notebook IDs.</p>
<p>At runtime, <code>mindweco_get_notebooks_for_page( $post_id )</code> looks up the current page’s title and returns its assigned notebook IDs. These are merged into the category_ids sent to the streaming endpoint.</p>
<h3>Videos</h3>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/Y8d5Sn0xg2I?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
<h3>Privacy Policy</h3>
<p>This plugin transmits the following data to external services operated by Smart Processes:</p>
<ul>
<li>WordPress post and page content (for indexing)</li>
<li>WooCommerce product data (for indexing, if WooCommerce is active)</li>
<li>Visitor questions typed into the chat widget</li>
<li>Authentication tokens derived from administrator login (for API authentication)</li>
<li>Customer email and subscription data (for Stripe billing)</li>
</ul>
<p>The following visitor metadata is stored in the WordPress database per conversation session:</p>
<ul>
<li>IP address</li>
<li>User agent (browser and OS information)</li>
<li>Screen resolution</li>
<li>Accepted language</li>
<li>Referrer URL</li>
<li>Timezone</li>
<li>Platform</li>
</ul>
<p>Data is transmitted to the following services:</p>
<ul>
<li>RAG API: https://rag.smartprocesses.cloud</li>
<li>Mind Spaces: https://spaces.smartmind.services</li>
<li>Subscription API: https://subscriptions.smartprocesses.cloud/api</li>
<li>Smart Mind Website: https://smartmind.it</li>
</ul>
<p>A session cookie named <code>mindweco_sid</code> is set in the visitor’s browser containing only a randomly generated session ID (UUID v4). It is automatically deleted when the browser tab or window is closed.</p>
<p>Access tokens and passwords are encrypted at rest in the WordPress database<br />
using AES-256-CBC encryption tied to the site’s unique AUTH_KEY.</p>
<h4>Browser Local Storage</h4>
<p>This plugin stores the following data in the visitor’s browser localStorage to preserve UI preferences across page loads:</p>
<ul>
<li>mindweco-theme-mode – stores the visitor’s preferred color theme (light or dark).</li>
<li>mindweco_ask_only_current_page_{post_id} – stores the state of the Local Thinking toggle per page.</li>
<li>pinned_{message_id} – stores which chat messages the visitor has pinned.</li>
<li>cit_{message_id} – stores citation/source references for bot responses.</li>
</ul>
<p>All data is stored locally in the visitor’s browser only. None of this data is transmitted to external servers. It is automatically cleared when the visitor starts a new chat session.</p>
<p>The subscription service may also be contacted server-side to retrieve pricing and billing-related information for the plugin’s subscription features.</p>
<p>The Smart Mind website may be referenced for legal pages, product information, optional pricing display, and optional front-end branding links.</p>
<p>For full details on how data is collected, processed, and protected, please refer to our Privacy Policy:<br />
https://smartmind.it/mind-web-privacy-policy/</p>


Mind Web Concierge

Mind Web Concierge is an intelligent WordPress assistant powered by RAG technology. It acts as a digital concierge for your website - guiding users th …

Muhammad Adnan Hanif

<p>Fast RAGbot is an intelligent chatbot that uses Retrieval-Augmented Generation (RAG) with support for multiple AI providers to provide accurate answers based exclusively on your website content.</p>
<p><strong>Key Features:</strong></p>
<ul>
<li><strong>Multi-LLM Support</strong>: Choose between Gemini, OpenAI (ChatGPT), or Claude</li>
<li><strong>Multi-Domain Indexing</strong>: Index up to 3 different domains</li>
<li><strong>Document Upload</strong>: Bulk upload PDF, DOCX, PPTX, XLSX, TXT, XML, CSV</li>
<li><strong>Conversation Memory</strong>: Maintains last 5 Q&A turns per session</li>
<li><strong>Smart Follow-ups</strong>: Suggests questions when answer not found</li>
<li><strong>Widget Customization</strong>: Custom colors, logo, position, theme CSS</li>
<li><strong>Pre-chat Form</strong>: Optional name/email collection</li>
<li><strong>Chat Logs</strong>: Full conversation logging with CSV export</li>
<li><strong>Shortcode Support</strong>: Embed chat anywhere with <code>[ragbot_chat]</code></li>
<li><strong>Grounded Responses</strong>: Answers only from your content – no hallucinations</li>
<li><strong>Source Citations</strong>: Provides URLs of source pages for transparency</li>
<li><strong>Mobile Responsive</strong>: Works perfectly on all devices</li>
<li><strong>Security First</strong>: Rate limiting, nonces, and proper sanitization</li>
</ul>
<p><strong>How It Works:</strong></p>
<ol>
<li>Crawls and indexes your website content</li>
<li>Creates semantic embeddings using Google Gemini</li>
<li>Retrieves relevant content based on user questions</li>
<li>Generates contextual answers with source citations</li>
<li>Displays responses in a floating chat widget</li>
</ol>
<p><strong>Perfect For:</strong></p>
<ul>
<li>Customer support automation</li>
<li>FAQ assistance</li>
<li>Product information queries</li>
<li>Company information lookup</li>
<li>Documentation assistance</li>
</ul>
<h3>External Services & Data Usage</h3>
<p>This plugin connects to external AI services to provide chatbot functionality. Below is a detailed explanation of what data is transmitted and how it is used.</p>
<h4>External Services Used</h4>
<p><strong>Google Gemini API</strong> (https://ai.google.dev/)<br />
* Used for: Text embeddings and AI text generation<br />
* Data sent: User questions, website content chunks, conversation history<br />
* Privacy Policy: https://policies.google.com/privacy<br />
* Terms of Service: https://policies.google.com/terms</p>
<p><strong>OpenAI API</strong> (https://openai.com/) – Optional<br />
* Used for: Text embeddings and AI text generation (when selected as active model)<br />
* Data sent: User questions, website content chunks, conversation history<br />
* Privacy Policy: https://openai.com/privacy/<br />
* Terms of Service: https://openai.com/terms/</p>
<p><strong>Claude API by Anthropic</strong> (https://anthropic.com/) – Optional<br />
* Used for: Text embeddings and AI text generation (when selected as active model)<br />
* Data sent: User questions, website content chunks, conversation history<br />
* Privacy Policy: https://www.anthropic.com/privacy<br />
* Terms of Service: https://www.anthropic.com/legal/terms</p>
<h4>What Data Is Transmitted</h4>
<ol>
<li><strong>User’s Question</strong>: The text message submitted by the website visitor</li>
<li><strong>Retrieved Document Chunks</strong>: Relevant excerpts from your indexed website content (typically 5-8 chunks of ~1000 characters each)</li>
<li><strong>Conversation History</strong>: Last 5 question-answer pairs from the current session</li>
<li><strong>Model Parameters</strong>: Temperature (0.1), max tokens (1000), and other generation settings</li>
</ol>
<h4>Data Usage & Storage</h4>
<ul>
<li>Data is transmitted <strong>only</strong> for generating responses to user questions</li>
<li><strong>No data is stored or used for training</strong> by external AI providers (per their API terms)</li>
<li>Data transmission occurs in real-time and is not cached by the plugin on external servers</li>
<li>All API communications use HTTPS encryption</li>
</ul>
<h4>Local WordPress Storage</h4>
<p>The plugin stores the following data in your WordPress database:</p>
<p><strong>Options (wp_options table)</strong>:<br />
* <code>ragbot_settings</code> – Plugin configuration including API keys, widget settings, and preferences</p>
<p><strong>Custom Tables</strong>:<br />
* <code>wp_rag_docs</code> – Indexed website pages and uploaded documents<br />
* <code>wp_rag_chunks</code> – Text chunks created from indexed content<br />
* <code>wp_rag_embeddings</code> – Vector embeddings for semantic search<br />
* <code>wp_rag_sources</code> – Content source configurations (domains, settings)<br />
* <code>wp_rag_logs</code> – Chat conversation logs (optional, includes user name/email if pre-chat form enabled)<br />
* <code>wp_rag_url_queue</code> – Queue of URLs pending indexing</p>
<p><strong>Session Data</strong>:<br />
* PHP sessions store temporary conversation history (cleared when session ends)<br />
* Browser sessionStorage stores chat UI state (cleared when tab closes)</p>
<h4>Data Control & Privacy</h4>
<p><strong>User Control</strong>:<br />
* Delete API keys anytime from Settings > Fast RAGbot > Models tab<br />
* Clear all indexed content using “Clear Index” button<br />
* Reset plugin settings to defaults<br />
* Export or delete chat logs from Settings > Fast RAGbot > Chat Logs tab</p>
<p><strong>Data Deletion</strong>:<br />
* Deactivating the plugin preserves your data<br />
* Uninstalling the plugin removes all database tables and options<br />
* Use “Clear Index” to remove indexed content without uninstalling</p>
<p><strong>Privacy Compliance</strong>:<br />
* No data is shared with third parties except your chosen AI provider<br />
* Chat logs are optional and stored locally in your database<br />
* Pre-chat form (name/email collection) is optional and disabled by default<br />
* All user inputs are sanitized and validated<br />
* Rate limiting prevents abuse (10 requests per 60 seconds per IP)</p>
<h4>Developer Privacy Policy</h4>
<p>For questions about data handling, please review:<br />
* Your chosen AI provider’s privacy policy (links above)<br />
* Your own website’s privacy policy (you are the data controller)<br />
* WordPress.org privacy guidelines: https://wordpress.org/about/privacy/</p>
<h3>Privacy Policy</h3>
<p>This plugin acts as a data processor, sending user questions to your chosen AI provider. You (the site owner) are the data controller and responsible for:<br />
* Disclosing AI service usage in your privacy policy<br />
* Obtaining user consent where required by law (GDPR, CCPA, etc.)<br />
* Ensuring compliance with local privacy regulations</p>
<p>The plugin stores chat logs locally in your database. If you enable the pre-chat form, user names and emails are stored and should be disclosed in your privacy policy.</p>
<h3>Support</h3>
<p>For support, please visit the plugin’s support forum or contact the developer.</p>
<h3>Credits</h3>
<ul>
<li>Supports embeddings and text generation using Google Gemini, OpenAI, or Claude.</li>
<li>Built with WordPress coding standards</li>
<li>Follows accessibility best practices</li>
</ul>


Fast RAGbot

AI-powered chatbot with multi-LLM support (Gemini/OpenAI/Claude), multi-domain indexing, document upload, and conversation memory.

Mind Web Concierge vs Fast RAGbot