KonstruktStudio

<h3>WordPress Knowledge Base plugin</h3>
MinervaKB is flexible and powerful WordPress knowledge base plugin. It helps you to create a simple, yet powerful helpdesk or FAQ solution. You can add articles, organise them into topics and build a home page with AJAX live search for your customers to find their answers quickly. Use box or list layout with predefined design and styles. Dedicated search results page is also present. Using plugin as opposed to dedicated knowledge base theme also helps SEO of your main site greatly, as you don’t need to move your help content to subdomain.
You can check the demo here: <a href="http://demo-lite.minerva-kb.com/" title="Knowledge base for WordPress" rel="nofollow ugc">Minerva Knowledge Base Lite demo</a>
MinervaKB Lite key features:
<ul>
<li>Powerful, yet easy to use</li>
<li>Fast live AJAX search</li>
<li>Beautiful design</li>
<li>Unlimited articles and topics</li>
<li>Drag n drop topic selection on home page</li>
<li>List and box view</li>
<li>Font Awesome icons selector for articles and topics</li>
<li>Fully responsive</li>
<li>Intuitive options panel</li>
<li>Estimated reading time in articles</li>
<li>Views count in articles</li>
<li>Dynamic breadcrumbs</li>
<li>Customizeable URL slugs (via post type setting)</li>
<li>Recent topics and articles widgets</li>
<li>Nested topics support</li>
<li>Dedicated sidebars for home, topics, tags, search results page and articles pages</li>
<li>Easy localisation from options panel</li>
<li>Uses custom post types, so your content is not locked to plugin</li>
<li>Developer friendly – lots of actions in templates</li>
<li>Styles options</li>
<li>Quick, tested on many commercial sites and with many different themes</li>
<li>Clean code </li>
</ul>
Plugin is developer-friendly. We use many actions in templates and you can even copy template files to your theme and override plugin templates! To do so, create minerva-kb folder in the root of your theme and copy files from plugins/minervakb/lib/templates there. But this is optional, as you can modify templates via actions.
In case you need to use this plugin in language other than English, no localisation plugin or additional effort is required, as all the strings used on client-side are available to edit in options panel.
We tested MinervaKB Lite on many free and premium themes and it works surprisingly well with most of them. So it should work with any theme coded according to WordPress standards and respecting WordPress template hierarchy.
If you like this plugin and find it useful, you really should check the PRO version at <a href="https://www.minerva-kb.com/" title="Knowledge base for WordPress with Analytics" rel="nofollow ugc">MinervaKB – Knowledge base for WordPress with Analytics</a>.
It has all the features of Lite plus:
<ul>
<li>Built-in Analytics dashboard</li>
<li>7 beautiful search themes</li>
<li>Articles ratings and feedback</li>
<li>KB home page builder</li>
<li>Dynamic table of contents in articles with ScrollSpy</li>
<li>Content restriction by user role</li>
<li>Related articles</li>
<li>Articles drag-n-drop reorder</li>
<li>Extended styles and typography options</li>
<li>Dynamic topics (most liked, most viewed, recent)</li>
<li>Custom settings for each topic, such as images, colors and icons</li>
<li>Content shortcodes, like tip, related links, warning and others</li>
<li>Search on article and topic pages</li>
<li>Options, options and more options. You can configure almost everything from options panel</li>
<li>Google Analytics integration</li>
<li>Professional quick support</li>
<li>Regular updates and bugfixes</li>
<li>…many more</li>
</ul>

MinervaKB Lite

MinervaKB Lite is a fully responsive knowledge base plugin for WordPress with live search.

Ajay

WebberZone

<a href="https://webberzone.com/plugins/knowledgebase/" rel="nofollow ugc">Knowledge Base</a> makes building a knowledge base or FAQ for your WordPress site easy, fast, and scalable.
Whether you need a simple FAQ page, a full self-service help center, or a structured multi-product wiki, Knowledge Base scales to fit. Organize articles into products and sections, customize permalinks, and let your customers help themselves: no coding required.
Perfect for:
<ul>
<li>Multi-product companies managing multiple help centers</li>
<li>SaaS platforms with self-service documentation portals</li>
<li>Ecommerce support centres reducing ticket volume</li>
<li>Documentation hubs and internal company wikis</li>
<li>Developers building customer-facing knowledge portals</li>
</ul>
<a href="https://webberzone.com/support/knowledgebase/" rel="nofollow ugc">Live Demo</a>.
<h3>Powerful features available in the Free version</h3>
<ul>
<li>Unlimited Knowledge Bases: Support as many products as you like, with unlimited sections and sub-sections.</li>
<li>Beautiful, Responsive Layouts: Ships with clean templates powered by the Responsive Grid System.</li>
<li>Customisable Permalinks: View your KB at /knowledgebase/ by default or change the base slugs for articles, sections, products, and tags. Advanced custom permalink structures with dynamic placeholders are available in Pro.</li>
<li>Shortcodes + Gutenberg Blocks: Add KB listings anywhere using [knowledgebase] or use the Knowledge Base block.</li>
<li>Built-in Breadcrumbs: Improve UX and SEO with breadcrumb navigation.</li>
<li>Widgets Included: WZKB Articles, WZKB Sections, WZKB Products, and WZKB Breadcrumbs widgets.</li>
<li>Built-in Caching: Speed up your Knowledge Base without extra plugins. Configurable cache expiry settings are available in Pro.</li>
<li>Multilingual Ready: Full WPML and Polylang compatibility — translate articles, sections, products, and tags; language-aware caching and widgets included out of the box.</li>
<li>Auto Table of Contents: Automatically generate a linked Table of Contents from article headings, with configurable depth and minimum heading threshold.</li>
<li>Live Search Suggestions: Show accessible AJAX search suggestions as visitors type in the Knowledge Base search form.</li>
<li>Related Articles: Display related articles at the bottom of KB articles based on categories and tags.</li>
<li>Alerts: Add attention-grabbing alert boxes with the [kbalert] shortcode or Alerts block.</li>
</ul>
<h3>Pro features</h3>
<a href="https://webberzone.com/plugins/knowledgebase/#pro" rel="nofollow ugc">Knowledge Base Pro</a> enhances the plugin with advanced features for larger documentation sites, including ratings and feedback, a help widget, a powerful custom permalinks engine, premium layouts, enhanced TOC surfaces, and additional admin tools.
<ul>
<li>Article Rating & Feedback System: Collect binary or 5-star feedback with optional follow-up questions, admin alerts, Bayesian sorting, and GDPR-friendly tracking modes.</li>
<li>Help Widget: Offer an in-app support hub with live search, suggested articles, and a contact form inside a floating assistant.</li>
<li>Custom Permalinks Engine: Craft advanced URL structures for articles, sections, tags, and products using dynamic placeholders.</li>
<li>Knowledge Base Homepage Mode: Display the Knowledge Base on your site homepage. The Knowledge Base URL becomes the homepage and the Knowledge Base archive URL redirects to the homepage.</li>
<li>Premium Layout Pack: Unlock seven additional frontend styles (Modern, Minimal, Boxed, Gradient, Compact, Magazine, Professional).</li>
<li>Enhanced Table of Contents: Three Pro TOC delivery surfaces — a sidebar widget that renders the TOC for the current article, a Gutenberg block to insert the TOC inline, and a floating/sticky panel that follows the reader down the page.</li>
<li>Advanced Admin Tools: Control knowledge base caching with expiry settings, on-demand cache clearing, and other productivity enhancements.</li>
</ul>
<h3>Key Concepts</h3>
<ul>
<li>Articles: Custom post type <code>wz_knowledgebase</code>: your FAQs, how-to guides, and documentation.</li>
<li>Products: Custom taxonomy <code>wzkb_product</code>: link articles to one or more products.</li>
<li>Sections: Custom taxonomy <code>wzkb_category</code>: organize content neatly into categories.</li>
<li>Tags: Optional <code>wzkb_tag</code> taxonomy: make finding content even easier.</li>
</ul>
<h3>Contribute</h3>
If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on <a href="https://github.com/WebberZone/knowledgebase" rel="nofollow ugc">Github</a>. You can <a href="https://github.com/WebberZone/knowledgebase/issues" rel="nofollow ugc">create an issue on the Github page</a> or, better yet, fork the plugin, add a new feature and send me a pull request.

Knowledge Base

The plugin is great, it comes with everything that you need for a good knowledge base. Using it with Ultimate Member will give you the ability to control visibility of articles and other stuff.

Everything that you need for a good knowledge base

Build a multi-product knowledge base for WordPress. Reduce support tickets with self-service docs, FAQs, and a built-in help center.

MinervaKB Lite vs Knowledge Base