KonstruktStudio

<h3>WordPress Knowledge Base plugin</h3>
<p>MinervaKB is flexible and powerful WordPress knowledge base plugin. It helps you to create a simple, yet powerful helpdesk or FAQ solution. You can add articles, organise them into topics and build a home page with AJAX live search for your customers to find their answers quickly. Use box or list layout with predefined design and styles. Dedicated search results page is also present. Using plugin as opposed to dedicated knowledge base theme also helps SEO of your main site greatly, as you don’t need to move your help content to subdomain.</p>
<p>You can check the demo here: <a href="http://demo-lite.minerva-kb.com/" title="Knowledge base for WordPress" rel="nofollow ugc">Minerva Knowledge Base Lite demo</a></p>
<p>MinervaKB Lite key features:</p>
<ul>
<li>Powerful, yet easy to use</li>
<li>Fast live AJAX search</li>
<li>Beautiful design</li>
<li>Unlimited articles and topics</li>
<li>Drag n drop topic selection on home page</li>
<li>List and box view</li>
<li>Font Awesome icons selector for articles and topics</li>
<li>Fully responsive</li>
<li>Intuitive options panel</li>
<li>Estimated reading time in articles</li>
<li>Views count in articles</li>
<li>Dynamic breadcrumbs</li>
<li>Customizeable URL slugs (via post type setting)</li>
<li>Recent topics and articles widgets</li>
<li>Nested topics support</li>
<li>Dedicated sidebars for home, topics, tags, search results page and articles pages</li>
<li>Easy localisation from options panel</li>
<li>Uses custom post types, so your content is not locked to plugin</li>
<li>Developer friendly – lots of actions in templates</li>
<li>Styles options</li>
<li>Quick, tested on many commercial sites and with many different themes</li>
<li>Clean code </li>
</ul>
<p>Plugin is developer-friendly. We use many actions in templates and you can even copy template files to your theme and override plugin templates! To do so, create minerva-kb folder in the root of your theme and copy files from plugins/minervakb/lib/templates there. But this is optional, as you can modify templates via actions.</p>
<p>In case you need to use this plugin in language other than English, no localisation plugin or additional effort is required, as all the strings used on client-side are available to edit in options panel.</p>
<p>We tested MinervaKB Lite on many free and premium themes and it works surprisingly well with most of them. So it should work with any theme coded according to WordPress standards and respecting WordPress template hierarchy.</p>
<p>If you like this plugin and find it useful, you really should check the PRO version at <a href="https://www.minerva-kb.com/" title="Knowledge base for WordPress with Analytics" rel="nofollow ugc">MinervaKB – Knowledge base for WordPress with Analytics</a>.</p>
<p>It has all the features of Lite plus:</p>
<ul>
<li>Built-in Analytics dashboard</li>
<li>7 beautiful search themes</li>
<li>Articles ratings and feedback</li>
<li>KB home page builder</li>
<li>Dynamic table of contents in articles with ScrollSpy</li>
<li>Content restriction by user role</li>
<li>Related articles</li>
<li>Articles drag-n-drop reorder</li>
<li>Extended styles and typography options</li>
<li>Dynamic topics (most liked, most viewed, recent)</li>
<li>Custom settings for each topic, such as images, colors and icons</li>
<li>Content shortcodes, like tip, related links, warning and others</li>
<li>Search on article and topic pages</li>
<li>Options, options and more options. You can configure almost everything from options panel</li>
<li>Google Analytics integration</li>
<li>Professional quick support</li>
<li>Regular updates and bugfixes</li>
<li>…many more</li>
</ul>


MinervaKB Lite

MinervaKB Lite is a fully responsive knowledge base plugin for WordPress with live search.

macbookandrew

Maeve Lander

Jeroen Sormani

HelgaTheViking

iova.mihai

Base29

<p>Create an attractive and professional knowledge base or documentation. WP Knowledgebase is easy to use, easy to customize, and works with any theme.</p>
<h4>Why is a knowledge base important?</h4>
<ul>
<li><strong>Often, people prefer self-service</strong> – People often try to find answers on their own before contacting for help. A knowledgebase is where they look first.</li>
<li><strong>A knowledge base operates 24/7</strong> – Even if you have a distributed team, a knowledgebase will always be there for your users.</li>
<li><strong>A knowledge base acts like a brain for your support team</strong> – Your team members won’t know everything other team members know. A knowledgebase can bridge that gap and offer your team.</li>
<li><strong>It can lower costs</strong> – With standardized answers and all the information in one place, a knowledgebase can ensure new hires are trained quicker and better.</li>
</ul>
<h4>Key Features</h4>
<ul>
<li>Simple and easy to use documentation plugin</li>
<li>Fully RESPONSIVE knowledge base template files</li>
<li>Customise your catalogue presentation easily (choose theme colour, sidebar layouts, number of knowledge base articles to show etc)</li>
<li>Super fast search, with predictive text – handy!</li>
<li>A selection of sidebar widgets (search, categories, tags, posts)</li>
<li>Integrated documentation breadcrumbs (on/off)</li>
<li>Display comments on knowledge base articles (on/off)</li>
<li>Drag & Drop for custom ordering of documentation articles and categories</li>
<li>Works across all major browsers and devices – IE8+, Safari, Firefox, Chrome</li>
<li>Editable slug (default is /knowledge base )</li>
</ul>
<h4>Premium Features</h4>
<p><a href="https://usewpknowledgebase.com/" rel="nofollow ugc">WP Knowledgebase PRO</a> is a paid-upgrade to WP Knowledgebase which makes your mouth water with <a href="https://usewpknowledgebase.com/" rel="nofollow ugc">these delicious documentation features</a>:</p>
<ul>
<li><strong>Search Analytics</strong> – Understand what users are searching for on your documentation website. View each individual knowledge base search query and also the most popular searches.</li>
<li><strong>Article Feedback (coming soon)</strong> – Let your users offer feedback on your knowledge base articles. They can vote and offer feedback directly from the documentation articles.</li>
<li><strong>Related Documentation Articles (coming soon)</strong> – Guide your users through the knowledge base. Add a list of related documentation articles at the bottom of an article, so your users always have access to answers.</li>
<li><strong>Content Restriction</strong> – Set up a private knowledge base or wiki with just a few clicks. Restrict access to your knowledge base content. Allow access to your documentation only to certain user roles or individual users.</li>
</ul>
<p>Improve your documentation with <a href="https://usewpknowledgebase.com/" rel="nofollow ugc">WP Knowledgebase PRO</a> now!</p>
<h4>Important</h4>
<p>On activation, the plugin will create a page called “Knowledgebase” and on that page there will be the shortcode <code>[kbe_knowledgebase]</code>. If you want to change the slug of that page do so via the WP Knowledgebase settings.</p>
<h4>Advanced Customisation</h4>
<p>Developers, you can completely customise the way the WP Knowledgebase displays by copying the plugin templates to your theme and customising them there. You may be familiar with this method of templating as used by WooCommerce.</p>
<p>In the plugin’s root directory you will find a folder called <code>template</code>. You can override that folder and any of the files within, by copying them into your active theme and renaming the folder to <code>/yourtheme/wp_knowledgebase</code>. WP Knowledgebase plugin will automatically load any template files you have in that folder in your theme, and use them instead of its default template files. If no such folder or files exist in your theme, it will use the ones from the plugin.</p>
<p>This is the safest way to customise the WP Knowledebase templates, as it means that your changes will not be overwritten when the plugin updates.</p>
<h4>Official Demo</h4>
<ul>
<li><a href="http://demo.enigmaweb.com.au/knowledgebase/" rel="nofollow ugc">Click here</a> for out-of-the-box demo</li>
</ul>
<h4>User Examples</h4>
<ul>
<li><a href="https://www.wpbookingsystem.com/plugin-documentation/" rel="nofollow ugc">WP Booking System</a> documentation</li>
</ul>
<h4>Need help?</h4>
<p>Have any questions, bug reports or feature requests? Please <a href="https://usewpknowledgebase.com/contact/" rel="nofollow ugc">contact us here</a></p>
<h4>Languages</h4>
<p>English, German, Dutch, Blugarian, Spanish – Spain, Spanish – USA, Spanish – Puerto Rico, Brazilian Portaguese, Swedish, Polish and Indonesian.</p>
<p>Translators, thank you all for your contribution to this plugin. Much appreciated. If you’d like to help translate this plugin into your language please get in touch. It’s very easy – you don’t have to know any code and it’s a great way to contribute to the WordPress community.</p>


WordPress Knowledge base & Documentation Plugin – WP Knowledgebase

I tried more than 10 Plugins for Documentation/KB system and its the best among all. Simple usage and very readable design. Recommended.

Best of the most

Like the title says, it is the best plugin i could find to fit my needs. It's easy to set up and the backend interface is very intuitive and easy to use. 

Would recommend and will definitely use it for future projects.

Best knowledgebase plugin

Simple and flexible knowledge base & documentation plugin for WordPress. Reduce customer support in days with great documentation.

MinervaKB Lite vs WordPress Knowledge base & Documentation Plugin – WP Knowledgebase