modulux

Modulux Chat Box is designed to reduce unnecessary direct messages by guiding visitors to predefined answers before they contact you.
Instead of immediately opening WhatsApp, visitors see a searchable list of frequently asked questions. Only if they confirm that their question is not listed can they proceed to contact you.
This approach helps: 
– Reduce repetitive questions 
– Save time for store owners and support teams 
– Improve user experience without blocking communication
The plugin is fully self-contained, multilingual-friendly, and follows WordPress.org coding standards.
<h3>Why Modulux Chat Box?</h3>
Many chat plugins rely on: 
– External SaaS services 
– Heavy icon libraries 
– Tracking scripts 
– Bloated frontend frameworks
Modulux Chat Box does none of these.
✔ No external APIs 
✔ No tracking or analytics 
✔ No third-party icon libraries 
✔ No SaaS dependencies
Everything runs locally inside WordPress.
<h3>Features</h3>
<ul>
<li>Control visibility by post type</li>
<li>Optionally limit display to specific pages</li>
<li>Floating launcher button with full styling control</li>
<li>Custom post type for Questions & Answers</li>
<li>Searchable Q&A list</li>
<li>Confirmation checkbox before enabling contact</li>
<li>WhatsApp or custom contact URL</li>
<li>WooCommerce product-aware message templates</li>
<li>Working hours / offline message support</li>
<li>Custom open triggers via CSS selector</li>
<li>Optional overlay background when open</li>
<li>Multilingual ready (Polylang / WPML)</li>
<li>Accessible and keyboard-friendly UI</li>
</ul>
<h3>Lightweight by Design</h3>
The plugin loads only what it needs: 
– Small vanilla JavaScript file (no frameworks) 
– Minimal CSS scoped to the plugin 
– No frontend requests to external servers
HTML is rendered server-side and enhanced with JavaScript only where needed.
<h3>Multilingual Support</h3>
<ul>
<li>Q&As are stored as a custom post type and can be translated using Polylang or WPML</li>
<li>All interface texts are translatable</li>
<li>WPML configuration file included for option strings</li>
</ul>

Modulux Chat Box

A lightweight floating Q&A chat box that helps visitors find answers first, before contacting you via WhatsApp or a custom link.

mariomerola

FloatyFAQ is a comprehensive FAQ management system for WordPress that provides an elegant, user-friendly interface for your customers to find answers quickly.
<h4>Key Features</h4>
<ul>
<li>Floating Balloon Widget – Customizable floating button accessible from any page</li>
<li>Category System – Organize FAQs into logical categories</li>
<li>Advanced Search – Fuzzy search with typo tolerance across all FAQs</li>
<li>Interactive Analytics – Visual charts showing views, category distribution, and hourly patterns</li>
<li>Rating System – Users can rate FAQs as helpful or not helpful</li>
<li>Multilingual Support – Automatic language detection and translations</li>
<li>Scheduled FAQs – Show FAQs only during specific time periods (seasonal content)</li>
<li>Smart Caching – Improved performance with intelligent caching system</li>
<li>Statistics Dashboard – Track views, ratings, and user interactions</li>
<li>Drag & Drop Ordering – Easy reordering of categories and FAQs</li>
<li>URL Redirects – Option to redirect to external pages instead of showing answers</li>
<li>Mobile Responsive – Fully responsive design</li>
<li>White Label Ready – Customizable branding for agencies</li>
</ul>
<h4>Perfect For</h4>
<ul>
<li>Customer support teams</li>
<li>Documentation sites</li>
<li>Help centers</li>
<li>Knowledge bases</li>
<li>Product information</li>
</ul>

FloatyFAQ

Interactive FAQ system with floating balloon, categories, search and statistics.

Modulux Chat Box vs FloatyFAQ