modulux

Modulux Chat Box is designed to reduce unnecessary direct messages by guiding visitors to predefined answers before they contact you.
Instead of immediately opening WhatsApp, visitors see a searchable list of frequently asked questions. Only if they confirm that their question is not listed can they proceed to contact you.
This approach helps: 
– Reduce repetitive questions 
– Save time for store owners and support teams 
– Improve user experience without blocking communication
The plugin is fully self-contained, multilingual-friendly, and follows WordPress.org coding standards.
<h3>Why Modulux Chat Box?</h3>
Many chat plugins rely on: 
– External SaaS services 
– Heavy icon libraries 
– Tracking scripts 
– Bloated frontend frameworks
Modulux Chat Box does none of these.
✔ No external APIs 
✔ No tracking or analytics 
✔ No third-party icon libraries 
✔ No SaaS dependencies
Everything runs locally inside WordPress.
<h3>Features</h3>
<ul>
<li>Control visibility by post type</li>
<li>Optionally limit display to specific pages</li>
<li>Floating launcher button with full styling control</li>
<li>Custom post type for Questions & Answers</li>
<li>Searchable Q&A list</li>
<li>Confirmation checkbox before enabling contact</li>
<li>WhatsApp or custom contact URL</li>
<li>WooCommerce product-aware message templates</li>
<li>Working hours / offline message support</li>
<li>Custom open triggers via CSS selector</li>
<li>Optional overlay background when open</li>
<li>Multilingual ready (Polylang / WPML)</li>
<li>Accessible and keyboard-friendly UI</li>
</ul>
<h3>Lightweight by Design</h3>
The plugin loads only what it needs: 
– Small vanilla JavaScript file (no frameworks) 
– Minimal CSS scoped to the plugin 
– No frontend requests to external servers
HTML is rendered server-side and enhanced with JavaScript only where needed.
<h3>Multilingual Support</h3>
<ul>
<li>Q&As are stored as a custom post type and can be translated using Polylang or WPML</li>
<li>All interface texts are translatable</li>
<li>WPML configuration file included for option strings</li>
</ul>

Modulux Chat Box

A lightweight floating Q&A chat box that helps visitors find answers first, before contacting you via WhatsApp or a custom link.

Ajay

WebberZone

<a href="https://webberzone.com/plugins/knowledgebase/" rel="nofollow ugc">Knowledge Base</a> makes building a knowledge base or FAQ for your WordPress site easy, fast, and scalable.
Whether you need a simple FAQ page, a full self-service help center, or a structured multi-product wiki, Knowledge Base scales to fit. Organize articles into products and sections, customize permalinks, and let your customers help themselves: no coding required.
Perfect for:
<ul>
<li>Multi-product companies managing multiple help centers</li>
<li>SaaS platforms with self-service documentation portals</li>
<li>Ecommerce support centres reducing ticket volume</li>
<li>Documentation hubs and internal company wikis</li>
<li>Developers building customer-facing knowledge portals</li>
</ul>
<a href="https://webberzone.com/support/knowledgebase/" rel="nofollow ugc">Live Demo</a>.
<h3>Powerful features available in the Free version</h3>
<ul>
<li>Unlimited Knowledge Bases: Support as many products as you like, with unlimited sections and sub-sections.</li>
<li>Beautiful, Responsive Layouts: Ships with clean templates powered by the Responsive Grid System.</li>
<li>Customisable Permalinks: View your KB at /knowledgebase/ by default or change the base slugs for articles, sections, products, and tags. Advanced custom permalink structures with dynamic placeholders are available in Pro.</li>
<li>Shortcodes + Gutenberg Blocks: Add KB listings anywhere using [knowledgebase] or use the Knowledge Base block.</li>
<li>Built-in Breadcrumbs: Improve UX and SEO with breadcrumb navigation.</li>
<li>Widgets Included: WZKB Articles, WZKB Sections, WZKB Products, and WZKB Breadcrumbs widgets.</li>
<li>Built-in Caching: Speed up your Knowledge Base without extra plugins. Configurable cache expiry settings are available in Pro.</li>
<li>Multilingual Ready: Full WPML and Polylang compatibility — translate articles, sections, products, and tags; language-aware caching and widgets included out of the box.</li>
<li>Auto Table of Contents: Automatically generate a linked Table of Contents from article headings, with configurable depth and minimum heading threshold.</li>
<li>Live Search Suggestions: Show accessible AJAX search suggestions as visitors type in the Knowledge Base search form.</li>
<li>Related Articles: Display related articles at the bottom of KB articles based on categories and tags.</li>
<li>Alerts: Add attention-grabbing alert boxes with the [kbalert] shortcode or Alerts block.</li>
</ul>
<h3>Pro features</h3>
<a href="https://webberzone.com/plugins/knowledgebase/#pro" rel="nofollow ugc">Knowledge Base Pro</a> enhances the plugin with advanced features for larger documentation sites, including ratings and feedback, a help widget, a powerful custom permalinks engine, premium layouts, enhanced TOC surfaces, and additional admin tools.
<ul>
<li>Article Rating & Feedback System: Collect binary or 5-star feedback with optional follow-up questions, admin alerts, Bayesian sorting, and GDPR-friendly tracking modes.</li>
<li>Help Widget: Offer an in-app support hub with live search, suggested articles, and a contact form inside a floating assistant.</li>
<li>Custom Permalinks Engine: Craft advanced URL structures for articles, sections, tags, and products using dynamic placeholders.</li>
<li>Knowledge Base Homepage Mode: Display the Knowledge Base on your site homepage. The Knowledge Base URL becomes the homepage and the Knowledge Base archive URL redirects to the homepage.</li>
<li>Premium Layout Pack: Unlock seven additional frontend styles (Modern, Minimal, Boxed, Gradient, Compact, Magazine, Professional).</li>
<li>Enhanced Table of Contents: Three Pro TOC delivery surfaces — a sidebar widget that renders the TOC for the current article, a Gutenberg block to insert the TOC inline, and a floating/sticky panel that follows the reader down the page.</li>
<li>Advanced Admin Tools: Control knowledge base caching with expiry settings, on-demand cache clearing, and other productivity enhancements.</li>
</ul>
<h3>Key Concepts</h3>
<ul>
<li>Articles: Custom post type <code>wz_knowledgebase</code>: your FAQs, how-to guides, and documentation.</li>
<li>Products: Custom taxonomy <code>wzkb_product</code>: link articles to one or more products.</li>
<li>Sections: Custom taxonomy <code>wzkb_category</code>: organize content neatly into categories.</li>
<li>Tags: Optional <code>wzkb_tag</code> taxonomy: make finding content even easier.</li>
</ul>
<h3>Contribute</h3>
If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on <a href="https://github.com/WebberZone/knowledgebase" rel="nofollow ugc">Github</a>. You can <a href="https://github.com/WebberZone/knowledgebase/issues" rel="nofollow ugc">create an issue on the Github page</a> or, better yet, fork the plugin, add a new feature and send me a pull request.

Knowledge Base

The plugin is great, it comes with everything that you need for a good knowledge base. Using it with Ultimate Member will give you the ability to control visibility of articles and other stuff.

Everything that you need for a good knowledge base

Build a multi-product knowledge base for WordPress. Reduce support tickets with self-service docs, FAQs, and a built-in help center.

Modulux Chat Box vs Knowledge Base