modulux

Modulux Chat Box is designed to reduce unnecessary direct messages by guiding visitors to predefined answers before they contact you.
Instead of immediately opening WhatsApp, visitors see a searchable list of frequently asked questions. Only if they confirm that their question is not listed can they proceed to contact you.
This approach helps: 
– Reduce repetitive questions 
– Save time for store owners and support teams 
– Improve user experience without blocking communication
The plugin is fully self-contained, multilingual-friendly, and follows WordPress.org coding standards.
<h3>Why Modulux Chat Box?</h3>
Many chat plugins rely on: 
– External SaaS services 
– Heavy icon libraries 
– Tracking scripts 
– Bloated frontend frameworks
Modulux Chat Box does none of these.
✔ No external APIs 
✔ No tracking or analytics 
✔ No third-party icon libraries 
✔ No SaaS dependencies
Everything runs locally inside WordPress.
<h3>Features</h3>
<ul>
<li>Control visibility by post type</li>
<li>Optionally limit display to specific pages</li>
<li>Floating launcher button with full styling control</li>
<li>Custom post type for Questions & Answers</li>
<li>Searchable Q&A list</li>
<li>Confirmation checkbox before enabling contact</li>
<li>WhatsApp or custom contact URL</li>
<li>WooCommerce product-aware message templates</li>
<li>Working hours / offline message support</li>
<li>Custom open triggers via CSS selector</li>
<li>Optional overlay background when open</li>
<li>Multilingual ready (Polylang / WPML)</li>
<li>Accessible and keyboard-friendly UI</li>
</ul>
<h3>Lightweight by Design</h3>
The plugin loads only what it needs: 
– Small vanilla JavaScript file (no frameworks) 
– Minimal CSS scoped to the plugin 
– No frontend requests to external servers
HTML is rendered server-side and enhanced with JavaScript only where needed.
<h3>Multilingual Support</h3>
<ul>
<li>Q&As are stored as a custom post type and can be translated using Polylang or WPML</li>
<li>All interface texts are translatable</li>
<li>WPML configuration file included for option strings</li>
</ul>

Modulux Chat Box

A lightweight floating Q&A chat box that helps visitors find answers first, before contacting you via WhatsApp or a custom link.

kungwoopanda

Kung Woo Help Center is a lightweight, customizable, and easy-to-use plugin that allows you to build a professional knowledge base or FAQ section for your users. It is perfect for WooCommerce stores, corporate websites, or any business that wants to reduce support tickets.
With a single shortcode <code>[kung_woo_help_center]</code>, you can display a fully functional help center on any page.
<h3>Key Features:</h3>
<ul>
<li>Custom Post Type & Taxonomy: Clean URL structure (<code>/kung-woo-help-center/</code>) for all your support articles and categories.</li>
<li>Modern Interface: Includes a Hero section with search, top columns for main categories, and a tabbed layout for subcategories.</li>
<li>Frontend Submission Form: Users who can’t find their answer can submit a question directly from the help center page.</li>
<li>Pending Questions: Submitted questions appear in your WordPress dashboard as “Pending” articles, waiting for you to answer and publish them.</li>
<li>Advanced Customization: Change colors, backgrounds, layout columns, section spacing (padding), and categories directly from the settings panel.</li>
</ul>

Kung Woo Help Center

A beautiful, categorized knowledge base and FAQ section with a built-in question submission form.

Modulux Chat Box vs Kung Woo Help Center