modulux

<p>Modulux Chat Box is designed to reduce unnecessary direct messages by guiding visitors to predefined answers before they contact you.</p>
<p>Instead of immediately opening WhatsApp, visitors see a searchable list of frequently asked questions. Only if they confirm that their question is not listed can they proceed to contact you.</p>
<p>This approach helps:<br />
– Reduce repetitive questions<br />
– Save time for store owners and support teams<br />
– Improve user experience without blocking communication</p>
<p>The plugin is fully self-contained, multilingual-friendly, and follows WordPress.org coding standards.</p>
<h3>Why Modulux Chat Box?</h3>
<p>Many chat plugins rely on:<br />
– External SaaS services<br />
– Heavy icon libraries<br />
– Tracking scripts<br />
– Bloated frontend frameworks</p>
<p>Modulux Chat Box does <strong>none</strong> of these.</p>
<p>✔ No external APIs<br />
✔ No tracking or analytics<br />
✔ No third-party icon libraries<br />
✔ No SaaS dependencies</p>
<p>Everything runs locally inside WordPress.</p>
<h3>Features</h3>
<ul>
<li>Control visibility by post type</li>
<li>Optionally limit display to specific pages</li>
<li>Floating launcher button with full styling control</li>
<li>Custom post type for Questions & Answers</li>
<li>Searchable Q&A list</li>
<li>Confirmation checkbox before enabling contact</li>
<li>WhatsApp or custom contact URL</li>
<li>WooCommerce product-aware message templates</li>
<li>Working hours / offline message support</li>
<li>Custom open triggers via CSS selector</li>
<li>Optional overlay background when open</li>
<li>Multilingual ready (Polylang / WPML)</li>
<li>Accessible and keyboard-friendly UI</li>
</ul>
<h3>Lightweight by Design</h3>
<p>The plugin loads only what it needs:<br />
– Small vanilla JavaScript file (no frameworks)<br />
– Minimal CSS scoped to the plugin<br />
– No frontend requests to external servers</p>
<p>HTML is rendered server-side and enhanced with JavaScript only where needed.</p>
<h3>Multilingual Support</h3>
<ul>
<li>Q&As are stored as a custom post type and can be translated using Polylang or WPML</li>
<li>All interface texts are translatable</li>
<li>WPML configuration file included for option strings</li>
</ul>


Modulux Chat Box

A lightweight floating Q&A chat box that helps visitors find answers first, before contacting you via WhatsApp or a custom link.

mondula2016

<p>A simple, easy-to-set-up, and streamlined responsive ticket system to manage your customer support.<br />
Particularly well-suited to ensure transparent support for software applications.<br />
The plugin offers a built-in logic for ticket management, changelog documentation, FAQs,<br />
With this plugin, you can extend your WordPress website with an easy-to-use ticket system or develop a standalone solution as needed.</p>
<h3>Key Features</h3>
<p>Integrated Ticketsystem with unlimited number of Tickets<br />
Individualize Ticketnumbers – set ticket pre- and postfixes<br />
User-based Ticket management<br />
Integrated Ticket Filter (Status, Typ, Archive)<br />
Ticket grouping using tags<br />
Unlimited Numbers of Agents<br />
Easy integration of Documentations in several Formats<br />
Easy expandable Formulary for Tickets<br />
Unlimited tags<br />
Email notifications<br />
During the next weeks we will release a plus version with a  AI-powered chat function and some other great features.</p>
<h3>Coming soon Ticket Hub Plus Key Features</h3>
<p>AI Chat Bot<br />
integrate your personal AI ChatBot<br />
Upload Userlists<br />
Registration by user<br />
Admin choice activation automatically front end display of Support Tickets<br />
Export Tickets via CSV<br />
Automation archive</p>
<h3>Custom Shortcodes</h3>
<ul>
<li><code>[thub_form]</code> – Embed the ticket submission form on any page.</li>
<li><code>[thub_tickets]</code> – Display a list of all tickets.</li>
<li><code>[thub_faqs]</code> – Display the FAQ section.</li>
<li><code>[thub_documentation]</code> – Display the documentation section.</li>
<li><code>[thub_changelog]</code> – Display the change log section.</li>
<li><code>[thub_profile]</code> – Display the user’s profile and their tickets. Dont use on the same page as <code>[thub_tickets]</code>.</li>
</ul>


TicketHub

TicketHub is a plugin for managing support tickets, FAQs, documentation, and change logs. Streamline your customer support process with ease.

Modulux Chat Box vs TicketHub