jabidhasan

MooChatAI is an AI chatbot for WooCommerce that turns store visitors into customers. The chat widget answers product questions instantly 24/7, recommends products from your catalog, recovers abandoned carts, captures email leads, and hands off complex chats to your human agents — all in 90+ languages.
Unlike a generic live chat plugin, MooChatAI understands your products. It reads your WooCommerce catalog, learns from your own pages and FAQs, and gives shoppers exact answers with product cards and one-click “Add to Cart” buttons right inside the chat. Use your own OpenAI API key (BYOK) for full cost control, or let MooChatAI host the AI for you.
<h4>Key Features</h4>
<ul>
<li>Smart Product Recommendations – AI understands natural language and recommends products based on customer queries</li>
<li>24/7 Availability – Your AI assistant never sleeps, helping customers around the clock</li>
<li>Easy Integration – Works seamlessly with WooCommerce</li>
<li>Product Cards – Beautiful product cards displayed directly in the chat</li>
<li>Add to Cart – Customers can add products to cart without leaving the conversation</li>
<li>Cart Management – Update quantities, remove items, and view cart directly from chat</li>
<li>Checkout Guidance – AI guides customers through the checkout process</li>
<li>Lead Capture – Optional pre-chat form to collect visitor emails</li>
<li>CSAT Ratings – Collect customer satisfaction ratings after conversations</li>
<li>Multi-Language Support – AI chats in 90+ languages, 26 fully translated UI with auto browser detection and RTL support</li>
<li>Customizable – Match your brand colors and customize the greeting message</li>
</ul>
<h4>Built-in Features</h4>
All of these are included and fully functional in this free plugin:
<ul>
<li>Human Agent Handoff – Transfer complex queries to human agents with real-time chat</li>
<li>Order Tracking – Customers can check order status via chat</li>
<li>Abandoned Cart Recovery – AI proactively helps recover abandoned carts</li>
<li>Coupons in Chat – AI can offer and apply discount codes</li>
<li>Proactive Chat – Automatically engage visitors after a delay</li>
<li>Custom Training – Add Q&A pairs to customize AI responses</li>
<li>Content Training – Train the AI on your WordPress pages, posts, and PDF documents</li>
<li>Analytics Dashboard – Conversation, lead, and conversion stats</li>
</ul>
<h4>Perfect For</h4>
<ul>
<li>WooCommerce AI Sales Chatbot – Help shoppers find products, then add to cart and check out within the same conversation</li>
<li>24/7 Customer Support Automation – Answer shipping, returns, and product questions without staffing nights and weekends</li>
<li>Abandoned Cart Recovery Bot – Proactively re-engage visitors who left items behind</li>
<li>WordPress Lead Generation Chatbot – Capture visitor emails through the pre-chat form</li>
<li>Multilingual Store Chat – Serve customers in 90+ languages without hiring translators</li>
<li>Order Tracking Bot – Customers check order status by chat instead of opening a ticket</li>
<li>Live Chat with AI Fallback – Real human agents step in when needed; AI handles everything else</li>
</ul>
<h4>Optional MooChatAI SaaS Service</h4>
The plugin is fully usable on its own. Optional paid SaaS plans on moochatai.com provide higher conversation/product quotas on the hosted AI infrastructure, additional agent seats, and longer chat history retention. The plugin functionality itself is identical regardless of plan.
<h4>BYOK (Bring Your Own Key) Plans</h4>
Use your own OpenAI API key for maximum control:
<ul>
<li>Free: $0/year – 10 products, 500 conversations/month</li>
<li>Basic: $36/year – 100 products, 25,000 conversations/month, remove branding, 1 agent</li>
<li>Pro: $79/year – Unlimited products, unlimited conversations, all features, 3 agents</li>
</ul>
<h4>Standard Plans (We Provide AI)</h4>
Let us handle the AI for you:
<ul>
<li>Standard: $19/month ($190/year) – 100 products, 10,000 conversations/month</li>
<li>Plus: $49/month ($490/year) – 500 products, 20,000 conversations/month, all features</li>
</ul>
<h3>External Services</h3>
This plugin connects to the MooChatAI external API service for core functionality. By using this plugin, you agree to our Terms of Service and Privacy Policy.
Service Provider: 
MooChatAI 
Website: https://moochatai.com 
Terms of Service: https://moochatai.com/terms 
Privacy Policy: https://moochatai.com/privacy
Data Sent to MooChatAI API:
<ul>
<li>Site domain and name (during registration)</li>
<li>Product catalog data (names, descriptions, prices, images, stock status)</li>
<li>Chat conversations between visitors and the AI</li>
<li>Visitor information (email if provided via pre-chat form, browser language, page URLs)</li>
<li>Cart contents and conversion events (add-to-cart, purchases)</li>
<li>Store settings (currency, shipping zones, payment methods, return policy)</li>
</ul>
When Data is Transmitted:
<ul>
<li>On plugin activation and site registration</li>
<li>When syncing products (manually or via daily scheduled sync)</li>
<li>During chat conversations (real-time via WebSocket or REST API fallback)</li>
<li>When tracking cart abandonment and conversions</li>
<li>When customers rate their chat experience</li>
</ul>
Third-Party AI Services (BYOK mode only):
When using BYOK (Bring Your Own Key) mode, chat messages are sent to OpenAI’s API using your provided API key. Please review OpenAI’s terms and privacy policy: 
* OpenAI Terms of Service: https://openai.com/terms 
* OpenAI Privacy Policy: https://openai.com/privacy
<h3>Privacy Policy</h3>
MooChatAI collects and processes data to provide AI-powered chat functionality:
Data Collected:
<ul>
<li>Visitor chat messages and AI responses</li>
<li>Visitor email addresses (only if voluntarily provided via pre-chat form)</li>
<li>Page URLs where chat conversations occur</li>
<li>Cart contents during chat sessions</li>
<li>Browser language preferences</li>
<li>Conversion events (add to cart, purchases with order totals)</li>
<li>Customer satisfaction ratings and feedback</li>
</ul>
Data Storage:
<ul>
<li>Chat data is stored on MooChatAI’s secure servers</li>
<li>Data retention varies by plan (7 days free, 30 days standard, unlimited premium)</li>
<li>You can request data deletion by contacting support@moochatai.com</li>
</ul>
GDPR Compliance:
<ul>
<li>Visitors can request their data be exported or deleted</li>
<li>No data is sold to third parties</li>
<li>Data is used solely for providing chat functionality and improving the service</li>
<li>For EU stores, ensure you have appropriate privacy policy disclosures for your customers</li>
</ul>
For Store Owners:
We recommend updating your store’s privacy policy to inform customers that chat conversations may be processed by MooChatAI. A sample disclosure:
“We use MooChatAI to provide customer support chat. When you use the chat feature, your messages and any information you provide may be processed by MooChatAI’s AI systems. Please see MooChatAI’s Privacy Policy at https://moochatai.com/privacy for details.”

MooChatAI – AI Shopping Assistant

AI chatbot for WooCommerce — answer customer questions 24/7, recommend products, recover abandoned carts, capture leads, boost sales.

Rakib Uddin

Coder Zone BD

CheckoutGuard is a WooCommerce plugin that helps store owners recover lost sales by tracking incomplete checkouts and providing tools for follow-up. It also includes fraud prevention, courier analytics, and an automatic success-ratio blocker to protect your store from high-risk orders.
All data is stored locally in your WordPress database. No customer data leaves your server unless you explicitly use the Courier Analytics feature.
<h4>Incomplete Checkout Tracking</h4>
CheckoutGuard captures customer information and cart contents in real-time as shoppers fill in the checkout form, even if they never click “Place Order”. Data is collected via debounced AJAX calls (800ms delay) to avoid excessive requests. Tracked fields include:
<ul>
<li>Billing name, email, phone, and full address</li>
<li>Order comments</li>
<li>Cart items (product name, quantity, line total) and cart total</li>
<li>Customer IP address and WooCommerce session ID</li>
</ul>
Once captured, each incomplete checkout appears in the Incomplete Checkouts list where you can:
<ul>
<li>View full details in a modal popup (customer info, cart items, timestamps)</li>
<li>Recover the checkout by creating a real WooCommerce order with one click</li>
<li>Mark as Hold for future follow-up, with an optional follow-up date (YYYY-MM-DD)</li>
<li>Mark as Cancelled if the checkout is no longer relevant</li>
<li>Re-open a cancelled checkout back to incomplete status</li>
<li>Edit follow-up dates on held checkouts</li>
</ul>
Completed orders are automatically cleaned up: when a customer finishes checkout, their incomplete record is deleted.
<h4>Dashboard Overview</h4>
The main dashboard gives you a bird’s-eye view of your checkout performance with:
<ul>
<li>Pie chart showing the distribution of incomplete, recovered, hold, and cancelled checkouts</li>
<li>Count cards for each status with clickable links to the detail pages</li>
<li>Value cards showing the total monetary value for incomplete, recovered, hold, and cancelled checkouts</li>
<li>Date range filters: Today, Last 7 Days, Last 30 Days, or a custom date range picker</li>
<li>WordPress Dashboard Widget – a compact summary widget on the main WP dashboard showing the same stats and chart</li>
</ul>
<h4>Fraud Blocker</h4>
Prevent unwanted orders by maintaining blocklists for:
<ul>
<li>IP Addresses – block by customer IP</li>
<li>Email Addresses – block by billing email</li>
<li>Phone Numbers – block by billing phone</li>
</ul>
When a blocked customer attempts to checkout, WooCommerce displays an error message and the order is not processed. Each blocklist supports:
<ul>
<li>Adding items with an optional reason</li>
<li>Searching/filtering the list</li>
<li>Deleting items</li>
<li>Custom block message (configurable in Settings)</li>
</ul>
You can also block or unblock directly from a WooCommerce order page using the “Fraud Blocker Actions” meta box in the order sidebar, which shows the customer’s IP, email, and phone with one-click Block/Unblock buttons.
<h4>Success Ratio Blocker (Automatic)</h4>
This feature automatically blocks checkout attempts from customers with a poor delivery success history. It works by:
<ol>
<li>Checking the customer’s phone number against courier delivery data during checkout</li>
<li>If their success ratio falls at or below the configured threshold, the order is blocked</li>
<li>The blocked attempt is logged with full details (cart, ratio, threshold, IP)</li>
</ol>
Configurable settings:
<ul>
<li>Block Threshold (%) – orders are blocked if the success ratio is at or below this value (default: 20%)</li>
<li>Grace Period – new customers are not blocked until they have more than this many total orders (default: 5)</li>
<li>Custom Blocked Order Notice – the message shown to the customer, supports <code>{ratio}</code> placeholder</li>
</ul>
All blocked attempts are logged in the Blocked Orders Log page where you can view details and delete log entries.
<h4>Courier Analytics</h4>
Check the delivery success and return ratio for any customer phone number across different courier services (Pathao, RedX, Steadfast, Paperfly, Carrybee). This feature provides:
<ul>
<li>Standalone Courier Analytics page – enter a phone number and get a full breakdown</li>
<li>WooCommerce Order List column – “Success Ratio” column added to the orders table showing a compact ratio badge per order</li>
<li>Order Detail meta box – “Customer Success Ratio” sidebar box on individual order pages with a “Check Full Ratio” button</li>
<li>Live ratio check on checkout – real-time feedback shown below the phone field as the customer types (triggers after 10+ digits)</li>
<li>Doughnut chart visualization for the overall success rate</li>
<li>Per-courier breakdown by courier service</li>
</ul>
Ratio data is cached on each order via post meta to avoid redundant API calls.
<h4>Order Status Manager</h4>
Create and manage custom WooCommerce order statuses from a dedicated admin page. This feature allows you to:
<ul>
<li>View status overview cards showing live order counts for every status (default and custom)</li>
<li>Create custom statuses with a label, color, description, and icon from a visual picker with 30+ order-management icons</li>
<li>Edit any status including default WooCommerce statuses (Pending, Processing, On Hold, etc.) — change labels, colors, and icons</li>
<li>Delete any status with automatic order migration — if orders exist on a status being deleted, you are prompted to choose a target status</li>
<li>Reset to defaults from Settings to restore the original 7 WooCommerce statuses if any were accidentally deleted</li>
<li>Custom statuses automatically appear in the WooCommerce order status dropdown</li>
<li>Toggle the feature on/off from Settings > Module Toggles</li>
</ul>
<h4>Checkout Status Management</h4>
Each incomplete checkout flows through a clear lifecycle:
<ul>
<li>Incomplete – captured but not completed</li>
<li>Recovered – converted into a WooCommerce order</li>
<li>Hold – flagged for follow-up with an optional date</li>
<li>Cancelled – dismissed by admin</li>
</ul>
Each status has its own dedicated list page with date range filters (Today, 7 Days, 30 Days, All Time, or Custom Range).
<h4>WooCommerce Integration</h4>
CheckoutGuard integrates deeply with WooCommerce:
<ul>
<li>Order list column – adds “Success Ratio” column to both classic and HPOS order lists</li>
<li>Order sidebar meta boxes – “Customer Success Ratio” and “Fraud Blocker Actions” boxes on every order</li>
<li>HPOS compatible – works with both classic post-based orders and High-Performance Order Storage</li>
<li>Checkout hooks – integrates at <code>woocommerce_checkout_process</code> for fraud blocking and <code>woocommerce_thankyou</code> for cleanup</li>
</ul>
<h4>Admin Pages</h4>
CheckoutGuard adds the following pages under its own top-level menu:
<ol>
<li>Dashboard – overview with chart and stats</li>
<li>Follow Up – checkouts marked as hold, ordered by follow-up date</li>
<li>Incomplete – all incomplete checkouts</li>
<li>Recovered – checkouts that were converted to orders</li>
<li>Blocked Orders – log of automatically blocked checkout attempts</li>
<li>Cancelled – dismissed checkouts</li>
<li>Fraud Blocker – manage IP, email, and phone blocklists</li>
<li>Courier Analytics – check delivery success ratios</li>
<li>Order Statuses – manage all WooCommerce order statuses with overview cards</li>
<li>Settings – configuration and account management</li>
</ol>
<h4>Third-Party Services</h4>
This plugin connects to the following external services:
CheckoutGuard Headquarters (coderzonebd.com) 
Used for license validation, usage tracking, and settings synchronization. The plugin sends your site domain and admin email during registration, and periodically syncs license status and usage counts.
<ul>
<li>Service URL: <a href="https://coderzonebd.com" rel="nofollow ugc">https://coderzonebd.com</a></li>
<li>Privacy Policy: <a href="https://coderzonebd.com/privacy-policy" rel="nofollow ugc">https://coderzonebd.com/privacy-policy</a></li>
<li>Terms of Service: <a href="https://coderzonebd.com/terms" rel="nofollow ugc">https://coderzonebd.com/terms</a></li>
</ul>
Courier APIs (Pathao, RedX, Steadfast, Paperfly, Carrybee) 
When the Courier Analytics feature is enabled, customer phone numbers are sent to third-party courier service APIs to retrieve delivery success statistics. This only occurs when explicitly triggered by an admin or during checkout (if the live ratio check is enabled).
<h3>Privacy Policy</h3>
CheckoutGuard stores personal data locally in your WordPress database. The following data is collected:
<ul>
<li>Customer Details: First name, last name, email, phone, billing address (address 1, address 2, city, state, postcode, country)</li>
<li>Technical Information: Customer IP address, WooCommerce session ID</li>
<li>Cart Information: Product ID, name, quantity, line total for each item, and total cart value</li>
<li>Tracking Status: Checkout status (incomplete/recovered/hold/cancelled), follow-up dates, admin notes, recovered order ID</li>
<li>Blocked Items: IP addresses, email addresses, and phone numbers on the blocklists, with reason and the admin who added them</li>
<li>Blocked Order Logs: Phone number, email, cart details, cart value, success ratio, threshold at time of block, IP address, customer name, and timestamp</li>
</ul>
This data is used exclusively within your WordPress admin area for checkout recovery and fraud prevention purposes.
Data is not transmitted to external servers except in the following cases: 
* License validation and usage sync with the CheckoutGuard Headquarters API (coderzonebd.com) 
* Courier delivery ratio checks when the Courier Analytics feature is enabled (phone numbers are sent to courier APIs)
GDPR Compliance: 
CheckoutGuard supports the WordPress personal data export and erasure tools (Tools > Export Personal Data / Erase Personal Data). When a valid request is made, all incomplete checkout records and blocklist entries associated with the requested email address will be included in exports or deleted upon erasure.
Data retention is configurable in Settings (30 days, 90 days, 1 year, or indefinite). If the “Delete all data on uninstall” option is enabled, all plugin tables and options are permanently removed when the plugin is deleted.
A suggested privacy policy text is automatically added to your site’s Privacy Policy page (Settings > Privacy) when the plugin is active.

CheckoutGuard

Track incomplete WooCommerce checkouts, recover lost sales, block fraudulent orders, analyze courier success rates, and manage order statuses.

MooChatAI – AI Shopping Assistant vs CheckoutGuard