MSG91

msg91

<p>The <strong>MSG91 for WooCommerce</strong> plugin is an AI-powered shopping assistant that combines automated SMS notifications, a Web Chatbot, and a WhatsApp Bot to drive conversational commerce.</p>
<p>Customers can search products using natural language (“cheap shirts under 999”, “top selling products”), manage their cart, apply discounts, and complete checkout — all via chat. The plugin exposes a full REST API (VoiceBot API) that powers bot integrations, and includes a tokenized checkout hand-off so users can move seamlessly from WhatsApp to the browser.</p>
<p>Administrators configure channels, discount rules, bot tokens, and automation triggers from a single settings panel.</p>
<h3>Features</h3>
<ul>
<li><strong>Automated SMS Notifications</strong> for WooCommerce events via MSG91.</li>
<li><strong>AI Chatbot / VoiceBot API</strong> — REST endpoints for natural-language product search, cart CRUD, discount application, checkout, and order placement.</li>
<li><strong>WhatsApp Bot</strong> — assisted selling and discount support over WhatsApp with deterministic session handling.</li>
<li><strong>Web Chat Widget</strong> — real-time customer support with WooCommerce customer data sync.</li>
<li><strong>Natural-Language Product Search</strong> — fuzzy search with intent parsing (price filters, sorting, category / brand / tag / attribute detection, compare & related products).</li>
<li><strong>Runtime Coupon Engine</strong> — auto-generates and applies best-fit discount coupons per channel (web / WhatsApp).</li>
<li><strong>Multi-Channel Cart</strong> — unified cart for guest, mobile, and logged-in users with bidirectional sync.</li>
<li><strong>Tokenized Checkout</strong> — browser hand-off URL that restores the bot session and cart automatically.</li>
<li><strong>Admin Interface</strong> for AuthKey, chat-bot, WhatsApp-bot, automation, and widget settings.</li>
</ul>
<h3>Supported WooCommerce Events</h3>
<p>This plugin triggers SMS notifications for:<br />
– New Customer Registration (<code>woocommerce_new_customer</code>)<br />
– Customer Update (<code>woocommerce_update_customer</code>)<br />
– New Order Placement (<code>woocommerce_new_order</code>)<br />
– Order Update (<code>woocommerce_update_order</code>)<br />
– Payment Completion (<code>woocommerce_payment_complete</code>)<br />
– Order Completion (<code>woocommerce_order_status_completed</code>)<br />
– Order Cancellation (<code>woocommerce_order_status_cancelled</code>)<br />
– Order Refund (<code>woocommerce_order_status_refunded</code>)</p>
<h3>AI Product Search</h3>
<p>Natural-language queries are parsed for:<br />
– <strong>Price ranges</strong> — “under 999”, “between 100 and 500”, “above 500”<br />
– <strong>Sorting</strong> — “cheap” (price ASC), “top selling” (total_sales DESC), “newest” (date DESC), “top rated” (rating DESC)<br />
– <strong>Filters</strong> — category, brand, tag, and product attributes (color, size, material, etc.)<br />
– <strong>Intents</strong> — compare (“A vs B”), related (“similar to X”), on-sale, featured / recommended</p>
<h3>How to Use</h3>
<p>= Setting Up the MSG91 AuthKey =<br />
1. Navigate to <strong>MSG91 > Settings</strong>.<br />
2. Enter your <strong>AuthKey</strong>.<br />
3. Select the <strong>Default Country</strong>.<br />
4. Click <strong>Save Auth Settings</strong>.</p>
<h4>Managing Automation Rules</h4>
<ol>
<li>Navigate to <strong>MSG91 > Automations</strong>.</li>
<li>Add or update automation rules for triggering Campaign notifications via multiple channels.</li>
</ol>
<h4>Configuring Chat Bot</h4>
<ol>
<li>Navigate to <strong>MSG91 > Chat Bot</strong>.</li>
<li>In the <strong>Chat Widget</strong> section, enter the <strong>Bot Instructions</strong> to define the AI assistant behaviour.</li>
<li>Enable <strong>Assisted Selling</strong> to allow cart operations through the bot.</li>
<li>Enable <strong>Discount Support</strong> to let the bot auto-apply runtime coupons.</li>
<li>Save settings.</li>
</ol>
<h4>Configuring WhatsApp Bot</h4>
<ol>
<li>Navigate to <strong>MSG91 > Chat Bot</strong>.</li>
<li>In the <strong>WhatsApp</strong> section, select the <strong>WhatsApp Number</strong>.</li>
<li>Enable <strong>Use Widget Bot</strong> to reuse the chat-widget bot for WhatsApp (instead of creating a separate bot).</li>
<li>Enable <strong>Assisted Selling</strong> and <strong>Discount Support</strong> as needed.</li>
<li>Save settings.</li>
</ol>
<h4>Configuring Chat Widget</h4>
<ol>
<li>Navigate to <strong>MSG91 > Chat Widget</strong>.</li>
<li>Select the <strong>Widget Token</strong> from the dropdown.</li>
<li>Configure the <strong>WhatsApp Number</strong> for the widget.</li>
<li>Click <strong>Save Settings</strong> or <strong>Preview Widget</strong> to test.</li>
</ol>
<h3>File Storage and Data Management</h3>
<p>This plugin follows WordPress.org guidelines for file storage:</p>
<h4>Data Storage Location</h4>
<ul>
<li>Plugin Data: All plugin-generated files are stored in the WordPress uploads directory at <code>wp-content/uploads/msg91-for-woocommerce/</code></li>
<li>WordPress Compliance: Ensures compatibility with plugin update guidelines</li>
<li>Automatic Cleanup: Files are removed when the plugin is uninstalled</li>
</ul>
<h4>File Operations</h4>
<p>The plugin uses the WordPress filesystem API for secure operations:<br />
– Save JSON files in uploads directory<br />
– Read stored JSON files<br />
– Delete files when needed<br />
– Automatic migration of old files to uploads during activation</p>
<h3>External Services</h3>
<p>This plugin connects to external services:</p>
<h4>MSG91.com</h4>
<ul>
<li>Purpose: SMS delivery, chat-bot orchestration, WhatsApp template / campaign management, and inbox linking</li>
<li>Data sent: User phone numbers, message content, campaign data, bot configuration</li>
<li>API Endpoints: https://control.msg91.com/api/v5</li>
<li>Terms of use: https://msg91.com/terms</li>
<li>Privacy policy: https://msg91.com/privacy</li>
</ul>
<h4>Additional Services</h4>
<ul>
<li>IP Info API: Used for location-based services (https://ipinfo.io/json)</li>
<li>Sokt.io: Used for flow management (https://flow.sokt.io)</li>
</ul>
<h3>Support</h3>
<p>For any issues, contact support via <a href="https://github.com/your-repo/issues" rel="nofollow ugc">GitHub Issues</a><br />
or the WooCommerce Support Forums.</p>


Msg91 for WooCommerce

AI-powered shopping assistant with WhatsApp & Web chatbot, product search, cart management, and SMS notifications via MSG91 for WooCommerce events.

Imran Sayed

Smit Patadiya

<p>This plugin allows you to verify mobile number by sending a one time OTP to the user entered mobile number.<br />
You can verify mobile number on Contact form 7 and any registration form. It will not allow the form to be submitted before completing the OTP verification.</p>
<p>This plugin gives you an option to choose between two third party APIs:</p>
<p>1-MSG91: You can choose MSG91 API to send messages ( https://msg91.com ). All you have to do is get your auth key from MSG91 to send messages from the below link:<br />
<a href="https://msg91.com/signup" rel="nofollow ugc">MSG91 SignUp</a></p>
<p>2-Twilio: It can use TWILIO API to send messages ( https://www.twilio.com/ ). All you have to do is get your api key from TWILIO to send messages from the below link:<br />
<a href="https://www.twilio.com/console" rel="nofollow ugc">Twilio</a></p>
<h3>Plugin Features</h3>
<p>User registration verification via 2FA (two-factor authentication) verification SMS</p>
<p>This plugin has been tested with WordPress default theme Twenty Nineteen along with the top 12 forms plugins( with their versions available at the time of release ) and works successfully:</p>
<ol>
<li>Contact Form 7</li>
<li>WPForms</li>
<li>Ninja Forms</li>
<li>Formidable Forms</li>
<li>WooCommerce Signup Form</li>
<li>Ultimate Member</li>
<li>User Registration â€“ User Profile, Membership and more</li>
<li>Profile Builder â€“ User registration and user profile</li>
<li>Profile Press</li>
<li>Registration Magic</li>
<li>Buddy Press Signup Form</li>
<li>Everest Forms</li>
</ol>
<p>-User can also reset his/her password using mobile SMS/OTP.</p>
<h3>Recommended Plugin for Login With SMS/OTP</h3>
<p>Use Login with SMS/OTP functionality, with <a href="https://wordpress.org/plugins/orion-login-with-sms/" rel="ugc">Orion Login With SMS Plugin</a> for free on WordPress.org</p>
<h3>Chat Support Help</h3>
<p><a href="http://m.me/orionotpwordpress" rel="nofollow ugc">Chat</a></p>
<h3>**DEMO VIDEOS**</h3>
<p>Please check the <a href="https://youtu.be/mSFvlmZcJmM" rel="nofollow ugc">Demo</a> videos</p>
<p>[2018-12-04] <a href="https://youtu.be/mSFvlmZcJmM" rel="nofollow ugc">Plugin Demo</a>.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/vfk3zuZu5zw?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>[2018-10-19] TWILIO API CAN NOW BE USED TO SEND SMS/OTP | New Feature in Orion OTP Plugin</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/mSFvlmZcJmM?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>[2018-10-19] Generate Twilio API Key | SID | Auth Token | Twilio Phone No</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/CK31fOgI18M?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>[2018-12-04] Multiple Form Support</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/GylaI8f19XM?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>[2018-04-04] How to use the Plugin Get MSG91 auth key and mobile otp verification with Contact Form 7.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/ux-XESYim2s?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>[2018-04-04] Reset Password with Mobile OTP in WordPress.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/CZOBtC-htvA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>


Orion SMS OTP Verification.

SMS/OTP verification and Notification for all forms via Twilio or MSG91. So user can't submit form without verifying mobile number.

Msg91 for WooCommerce vs Orion SMS OTP Verification.