J. Shi

iFrame embedding demo: <a href="http://demo.grabimo.com/?page_id=78" rel="nofollow ugc">http://demo.grabimo.com/?page_id=78</a>
Popup lightbox demo: <a href="http://demo.grabimo.com/?page_id=66" rel="nofollow ugc">http://demo.grabimo.com/?page_id=66</a>
Grabimo is a tool that facilitates business gathering customer 
feedback in multimedia formats: text, photo, audio, and video. The tool 
makes it easy for business to appreciate customer’s time and effort 
instantly, safely, and simply. It is a both PC and mobile friendly out-of-the-box solution, offering feedback campaign setup, customer experience 
capture, digital content protection, online money payment, and social 
media sharing. With only a few clicks, business has the powerful comment box ready. It dramatically increases customer engagement. Customers never 
ignore request to leave a comment or suggestion or review.
As a business owner, you get candid and objective feedback from 
your customers. You have positive audio visual endorsements to show 
off your business online and offline. You use critiques to improve 
product design and service quality. You have objective evidence to 
evaluate operation performance of individual or organization. You have 
the opportunity to follow up nicely with customers, resulting in 
long-term customer relationship.
Collecting feedback is one of total customer satisfaction means to help retain your 
existing customers, find customer pain points to make improvements. 
The positive reviews or testimonials are the most powerful tool to generate sales 
leads. Every business should treat collecting feedback as their first 
priority.
<iframe class="youtube-player" width="640" height="360" src="https://www.youtube.com/embed/AH4k64nyR3Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation"></iframe>
<h4>Special Features</h4>
<ul>
<li>Video customer feedback/testimonial/experience/review/survey/suggestion/comment</li>
<li>Audio customer feedback/testimonial/experience/review/survey/suggestion</li>
<li>Photo customer feedback/testimonial/experience/review/survey/suggestion</li>
<li>Text customer feedback/testimonial/experience/review/survey/suggestion</li>
<li>Mobile device friendly, tested on iOS and Andriod phone and tablet </li>
<li>No mobile app installation required for capturing multimedia in real-time</li>
<li>HTML5 doctype, mobile and mobile ready</li>
<li>Visual presentation never leaving your webpage</li>
<li>Shortcode on WordPress-based sites or short URL on anywhere </li>
<li>Watermark protection of digital contents</li>
<li>Instant notification and real-time transaction processing </li>
<li>Single button nicely working with contact us or customer survey form or customer email communication</li>
<li>Easy customer engagement and customer retention with reward through social media and from anywhere </li>
<li>PayPal payments, fast, and secure</li>
<li>One-minute installation through WordPress plugin installer</li>
<li>Support both popup lightbox</li>
<li>Support iframe embedding</li>
</ul>
<h4>Shortcode</h4>
[grab-multimedia-feedback]
<h3>Support</h3>
Contact us at https://www.grabimo.com/ContactUs.html 
Or simply email us at: admin@grabimo.com

Multimedia Customer Feedback

Inspire your customers to provide feedback in video, audio, photo, and text formats. Make it easy for you to reward customers for sharing experience.

wyapy

Wyapy Customer Feedback for WooCommerce lets you collect structured customer feedback at two key moments:
<ul>
<li>On the WooCommerce “Thank you” page (post checkout survey).</li>
<li>A few days after order completion (post delivery survey reached from a feedback request sent by email).</li>
</ul>
This plugin connects your WooCommerce store to the Wyapy service, where you can manage surveys, questions and analytics.
Main features:
<ul>
<li>Embed a customer satisfaction survey directly on the order confirmation page.</li>
<li>Gather per-item or categorized customer feedback after delivery.</li>
<li>Schedule transactional feedback request emails a configurable number of days after order completion.</li>
<li>Advanced analytics and AI reports available inside the Wyapy dashboard loaded inside your admin console.</li>
</ul>
This plugin requires WooCommerce.
<h3>How it works</h3>
<ol>
<li>Install and activate the plugin.</li>
<li>Connect your store to Wyapy.</li>
<li>Wyapy creates a workspace and default projects for your store.</li>
<li>Configure:
<ul>
<li>Post checkout survey</li>
<li>Post delivery survey</li>
</ul>
</li>
<li>Wyapy embeds a survey iframe on the Thank you page and schedules post delivery emails using Action Scheduler.</li>
</ol>
All post delivery emails sent by this plugin are transactional and related to the specific order. They are not categorized as marketing emails.
<h3>Data sent to Wyapy</h3>
To provide feedback and analytics, the plugin sends limited order data to the Wyapy API, such as:
<ul>
<li>Order ID.</li>
<li>Order status and completion time.</li>
<li>Items and totals necessary to associate feedback with an order.</li>
<li>Store identifier and project configuration.</li>
</ul>
The plugin does not send your WooCommerce login credentials or customer personal data (for example name, email address, phone number, billing/shipping address). 
Customer email addresses are not sent to Wyapy servers. Post-delivery feedback request emails are sent by your WooCommerce site to the order email address.
You can remove all plugin configuration and order meta created by the plugin via the WordPress Plugins → Delete flow.
For more information about data handling, please read the Wyapy privacy policy on https://wyapy.com/privacy

Wyapy Customer Feedback for WooCommerce

Collect customer feedback after checkout and after delivery, and analyze results in the Wyapy dashboard.

Multimedia Customer Feedback vs Wyapy Customer Feedback for WooCommerce