NirWp Team

<blockquote>
Aside from news websites, almost all websites of the world require a support system, do you agree? 
 The reason is the purpose behind establishing a website is expanding relations with users, offering products, and naturally, supporting them in the future.
</blockquote>
So we have agreed that using a support plugin is a need for every website, even yours, dear friend .
Well! The question that arises now is what features should a good support plugin have?
<a href="http://demo.nirwp.com/ticket-free" rel="nofollow ugc">wordpress & woocommerce support plugin Demo</a> / user&pass: demo
To respond this question, I will tell you about our support and ticket plugins’ features; see for yourself if the features are sufficient!
The ability to define infinite departments 
If your website needs various sections (such as sales, support, management, etc.) you need not worry at all; our WordPress support plugin is ready to meet your requirements.
The ability to define infinite representatives. 
We will still be by your side if you need to add various representatives to your team.
<blockquote>
Complete accordance with WooCommerce and Easy Digital Downloads
</blockquote>
If you want the user to select the product they have bought when sending a ticket, or only buying customers to be able to send tickets… we are still here for you!
Prepared answers 
Many of users’ questions are repetitive, so the answers will be the same. The solution is to build a prepared answer so that you can answer such tickets in one click and not waste too much time typing
Searching the tickets 
Whenever you need to create a ticket based on ID or a subject, perform a search in a jiffy!
All sections being AJAX and therefore doubly beautiful. 
We have developed AJAX in all sections resulting in better appearance of sending tickets, searching tickets, etc. which means efficiency alongside beauty for your sake.
Floating support icon on the website 
You could select a custom icon in the plugin settings to float in the corner of the web page and remind your users that you have a support system and care about them!
<h3>List of some features</h3>
<ul>
<li>Unlimited Tickets</li>
<li>Unlimited Agents</li>
<li>Unlimited Users</li>
<li>Unlimited Products</li>
<li>Unlimited Departments </li>
<li>Unlimited Pre answer</li>
<li>Agents can create tickets on behalf of users </li>
<li>Agents can view only their tickets or all tickets</li>
<li>Agents can receive e-mail notifications by email for ticket events such as new ticket, reply to ticket etc. </li>
<li>Users can receive e-mail notifications by email for ticket events such as new ticket, reply to ticket etc.</li>
<li>And …</li>
</ul>

Nirweb support

Best of the Best

افزونه دارای ایرادات فنی بسیار زیادی هست و حیف این همه زمان که برای نصب افزونه گذاشتیم و حیف این همه زمان که برای برنامه نویسیش گذاشته شده

بدرد نخور


متاسفانه پر از باگ هست. چون در حال استفاده بود، مجبورم کلی باگ فاجعه ازش بگیرم ..تا بتونم ادامه بدم. به هیچ عنوان استفاده نکنید.


کدنویسی افتضاح

NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce

Safiye Duman

emarket-design

<blockquote>
LIVE DEMO SITE 
 <a href="https://wpticketcom.emdplugins.com/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket Starter Demo Site</a> 
 Powerful | Easy to use | Beautiful
</blockquote>
Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.
Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.
Introduction Video to get you started
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/Gsaf7TaCOJY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
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Enterprise grade Customer Service Software & Support Ticket System Features
<ul>
<li><a href="https://emdplugins.com/wp-ticket-unleashes-revenue-generation-with-customer-support-plans/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Monetize Support with Support Plans</a></li>
<li><a href="https://emdplugins.com/wp-ticket-unveils-individual-dashboards-for-superior-support/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Empower Your Support Team</a></li>
<li><a href="https://emdplugins.com/wp-ticket-safeguards-your-support-ticket-form-with-honeypot-and-re-captcha/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Combat Spam Effectively</a></li>
<li><a href="https://emdplugins.com/wp-ticket-facilitates-seamless-attachment-sharing-for-support-tickets/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhanced Communication</a></li>
<li><a href="https://emdplugins.com/wp-ticket-consistent-interface-across-all-devices/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Seamless Support Anywhere, Anytime</a></li>
<li><a href="https://emdplugins.com/wp-ticket-customize-your-ticket-forms/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Create a seamless support experience that enhances customer satisfaction</a></li>
<li><a href="https://emdplugins.com/wp-ticket-customer-support-client-area/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Empower Users: Elevate User Engagement with WP Ticket</a></li>
<li><a href="https://emdplugins.com/wp-ticket-role-based-helpdesk-access-control/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Role Based Helpdesk Access Control</a></li>
<li><a href="https://emdplugins.com/wp-ticket-shared-helpdesk-ticket-inbox/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket’s Shared Team Inbox Empowers Helpdesk Agents</a></li>
<li><a href="https://emdplugins.com/wp-ticket-frontend-support-ticket-and-agent-profile-editing/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhance overall system adoption and productivity.</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-empowers-field-level-permissions-for-controlled-helpdesk-access/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Secure helpdesk system by allowing you to control access rights</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-facilitates-team-based-resolution-for-faster-ticket-resolution/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Promote collaboration among staff</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-time-based-customer-support-automation/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Streamline support processes and reduce manual intervention</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-event-based-workflows-automate-customer-support-tasks/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Free up time for higher-priority tasks</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-flexible-organization-of-support-staff-across-multiple-departments/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Effective organization of support staff into distinct departments.</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-get-more-work-out-of-your-agents/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhance Support Agent Capabilities with Easy Customization</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-leverage-the-power-of-out-of-the-box-customizations/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Leverage the power of out-of-the-box customizations</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-widgets-display-recent-tickets-anywhere-on-your-helpdesk/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Showcase Latest Support Requests</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-streamlines-support-by-linking-similar-tickets-for-efficient-resolution/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhance Support Efficiency</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-flexible-categorization-for-enhanced-management/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Effortless Ticket Organization</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-enhance-customer-insights-with-custom-fields/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Integrate custom fields within WP Ticket</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-unleash-the-potential-of-custom-helpdesk-reports/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Create Custom Helpdesk Reports with WP Ticket WordPress Plugin</a> – Premium feature</li>
<li><a href="https://emdplugins.com/wp-ticket-arrange-actions-based-on-urgency-and-importance/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Arrange actions based on urgency and importance</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-efficient-consistent-helpdesk-conversations/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Streamlined HelpDesk Support Operations</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-stay-updated-instant-notifications-for-customers-and-agents/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Stay Informed: Real-Time Notifications for Customers and Agents</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/expedite-customer-support-with-quick-searches/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Expedite customer support with quick searches</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/effortlessly-pinpoint-issues-rapid-real-time-overview-of-essential-helpdesk-metrics/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Get a quick, real-time summary of the most important helpdesk metrics </a> – Premium feature</li>
<li><a href="https://emdplugins.com/wp-ticket-powerful-helpdesk-search-forms/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Powerful helpdesk search forms</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/track-agent-performance-through-integrated-dashboard-in-wp-ticket/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Monitor Agent Performance via Integrated Dashboard in WP Ticket</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-ensure-accurate-and-up-to-date-information-in-all-platforms/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Save time and resources by eliminating manual data entry and updates</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-mailchimp-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Seamlessly integrate support processes with their email marketing strategy</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-microsoft-active-directory-ldap-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Automate updates and ensure consistent team data</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-smart-search-and-columns-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Combine multiple criteria for targeted information retrieval</a> – Add-on (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-import-export-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Simplify migration from other customer support systems</a> – Add-on (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-easy-digital-downloads-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Connect customer orders and products with support tickets</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-woocommerce-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Wp Ticket Woocommerce Addon</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-canned-responses-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc"> Elevate overall efficiency with WP Ticket’s Canned Responses Addon</a> – Add-on (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-incoming-email-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Clutter-free and streamlined customer support experience</a> – Add-on (Included in Ent only)</li>
</ul>
PLUGIN LINKS 
* <a href="https://wpticketcom.emdplugins.com/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket Starter Demo Site</a> 
* <a href="https://docs.emdplugins.com/wp-ticket-community/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket Starter Documentation</a>
<blockquote>
This plugin’s code was generated by <a href="https://wpappstudio.com" rel="nofollow ugc">WP App Studio</a> Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using <a href="https://wpappstudio.com/quick-start/" rel="nofollow ugc">WP App Studio</a> plugin and sell its designs by <a href="https://wpappstudio.com/become-a-selldev-author/" rel="nofollow ugc">becoming a SellDev author</a> 
</blockquote>

Customer Support Ticket System & Helpdesk Plugin for WordPress

Create a support ticket system in WordPress. Manage customer inquiries, agents, priorities, and more with this flexible helpdesk plugin.

Nirweb support vs Customer Support Ticket System & Helpdesk Plugin for WordPress