NituLabs

<p>NituLabs Retention Engine for WooCommerce helps you build a stronger repeat-purchase experience without stitching together multiple disconnected loyalty tools.</p>
<p>Many merchants start with a basic points plugin, but quickly run into familiar problems:</p>
<ul>
<li>customers earn points but do not clearly understand what to do next</li>
<li>rewards, coupons, and shopper messaging feel disconnected from the storefront</li>
<li>support teams cannot easily explain what happened to a reward or why a coupon failed</li>
<li>win-back and retention automations live in a different tool from loyalty activity</li>
<li>advanced reporting, VIP analysis, and companion add-on tools often live outside a simple points-only setup</li>
</ul>
<p>Retention Engine is designed to connect those surfaces into one WooCommerce loyalty workflow.</p>
<h4>What merchants get</h4>
<p>Retention Engine gives merchants one place to manage the key parts of a loyalty and retention setup:</p>
<ul>
<li><strong>Connection and onboarding</strong> to securely connect the store and sync existing customer and order history.</li>
<li><strong>Rules</strong> to control how shoppers earn points and run connected loyalty logic.</li>
<li><strong>Rewards</strong> to manage connected shopper reward behavior, default redemption settings, reward history access, and coupon diagnostics when those service capabilities are active.</li>
<li><strong>Automations</strong> to manage service-powered follow-up and retention journeys for connected stores.</li>
<li><strong>Billing and plans</strong> to review usage and connected service status inside WordPress.</li>
<li><strong>Support visibility</strong> so merchants can review loyalty activity and better understand shopper reward outcomes.</li>
</ul>
<h4>What shoppers get</h4>
<p>On the customer side, Retention Engine can give shoppers a clearer loyalty experience:</p>
<ul>
<li>a rewards wallet</li>
<li>visible points progress</li>
<li>reward milestones</li>
<li>coupon-style redemption offers</li>
<li>loyalty streak or progression signals</li>
<li>default reward artwork and reward surfaces</li>
</ul>
<p>This helps move loyalty beyond a hidden background system and makes the reward journey easier to understand.</p>
<h4>Why store owners try Retention Engine</h4>
<ul>
<li>Launch a fuller loyalty experience instead of only showing a passive points balance.</li>
<li>Give shoppers clearer reasons to return through points, rewards, redemption milestones, and follow-up automations.</li>
<li>Keep rules, rewards, automations, and store-facing loyalty settings inside one workflow.</li>
<li>Reduce operational friction by giving support and store teams more visibility into reward activity.</li>
<li>Start with a smaller setup and expand into more advanced service or add-on capabilities as the store grows.</li>
</ul>
<h4>Common pain points Retention Engine is designed to reduce</h4>
<p>Many loyalty setups become frustrating when:</p>
<ul>
<li>points are easy to issue but hard for customers to understand or redeem</li>
<li>coupon rewards are difficult to validate or support</li>
<li>merchant teams need multiple tools to answer simple reward questions</li>
<li>storefront loyalty experiences feel disconnected from the rest of the customer journey</li>
<li>automations and loyalty data are split across separate systems</li>
</ul>
<p>Retention Engine is built to make those workflows more connected and easier to manage inside WooCommerce.</p>
<h4>Key features</h4>
<ul>
<li><strong>Loyalty rules and earning logic</strong> so you can define how shoppers earn points in a connected loyalty workflow.</li>
<li><strong>Reward history and diagnostics</strong> for stores that use the connected service capabilities for reward review and support visibility.</li>
<li><strong>Shopper rewards wallet</strong> when the connected store uses service capabilities that expose a shopper reward center.</li>
<li><strong>Points redemption settings</strong> for the default coupon-style redemption offers returned by the connected service.</li>
<li><strong>Automation journeys</strong> for connected stores using service-powered win-back, inactivity, unused-points, and reward follow-ups.</li>
<li><strong>VIP tiers and progression</strong> for stores using service-backed loyalty segmentation and progression tools.</li>
<li><strong>Historical sync</strong> for importing existing customers and orders after connection.</li>
<li><strong>Billing and plan management</strong> so feature access and plan usage can be reviewed inside WordPress.</li>
<li><strong>Support-friendly visibility</strong> so store teams can understand what happened to a reward or shopper account more quickly.</li>
</ul>
<h4>Why merchants may choose it over a fragmented setup</h4>
<p>Retention Engine can be useful for merchants who would otherwise need separate tools for:</p>
<ul>
<li>points and earning rules</li>
<li>shopper wallet experiences</li>
<li>redemption rewards</li>
<li>loyalty automations</li>
<li>reward history and diagnostics</li>
</ul>
<p>By combining these areas into one connected WooCommerce experience, stores can often avoid maintaining several overlapping plugins just to achieve a practical retention setup.</p>
<h4>Who this plugin is for</h4>
<p>Retention Engine is a good fit for WooCommerce stores that want to:</p>
<ul>
<li>increase repeat purchases</li>
<li>make loyalty easier for shoppers to understand</li>
<li>connect points, rewards, and follow-up automation</li>
<li>give support teams better visibility into loyalty outcomes</li>
<li>scale from a lighter setup into more advanced retention workflows over time</li>
</ul>
<p>This plugin connects your WooCommerce store to the NituLabs Retention Engine service. A live Retention Engine connection is needed for loyalty, rewards, automations, shopper data, and billing features to work.</p>
<p>Local badge uploads, storefront branding controls, and other add-on-only merchant tools are provided through the separate <strong>NituLabs Retention Engine Pro</strong> add-on and are not included in this WordPress.org plugin package.</p>
<h3>External services</h3>
<p>This plugin connects to the NituLabs Retention Engine service to process loyalty, billing, automation, and storefront reward data.</p>
<ul>
<li><strong>What data is sent:</strong> This plugin sends store details (name, URL, currency), order history (ID, status, totals, line items), customer information (email, name, total spend), and loyalty-related activity.</li>
<li><strong>Purpose:</strong> This data is required to calculate points, manage rewards and VIP tiers, trigger retention automations, and generate loyalty health analytics.</li>
<li><strong>Conditions:</strong> Data is synced securely via API when the store is connected and whenever orders or customer profiles are updated.</li>
<li><strong>Service Provider:</strong> NituLabs (Terms of Service: <a href="https://nitulabs.com/terms" rel="nofollow ugc">https://nitulabs.com/terms</a>, Privacy Policy: <a href="https://nitulabs.com/privacy" rel="nofollow ugc">https://nitulabs.com/privacy</a>).</li>
</ul>
<p>It also loads the Razorpay checkout script for plan upgrades and billing flows:</p>
<ul>
<li><strong>Razorpay Checkout:</strong> <a href="https://checkout.razorpay.com/v1/checkout.js" rel="nofollow ugc">https://checkout.razorpay.com/v1/checkout.js</a></li>
<li><strong>Service Provider:</strong> Razorpay (Terms of Service: <a href="https://razorpay.com/terms/" rel="nofollow ugc">https://razorpay.com/terms/</a>, Privacy Policy: <a href="https://razorpay.com/privacy/" rel="nofollow ugc">https://razorpay.com/privacy/</a>).</li>
</ul>


NituLabs Retention Engine for WooCommerce

Loyalty rewards, shopper retention, automations, and customer engagement for WooCommerce.

envitetech

Bikash Pun

<p><strong>RetainFlow shows a popup with special offers when a subscriber tries to cancel, helping you keep more paying customers.</strong></p>
<p>Most stores lose subscribers silently, the customer clicks cancel, the subscription ends, and no one ever finds out why. RetainFlow stops that from happening.</p>
<p>When a subscriber clicks the cancel button, a polished popup appears instantly with three retention options:</p>
<ul>
<li><strong>Pause</strong>: Let them pause for 1 or 3 months instead of cancelling</li>
<li><strong>Skip</strong>: Skip their next payment to give them breathing room (can only be used once every 3 months)</li>
<li><strong>Discount</strong>: Offer a percentage or fixed discount to stay</li>
</ul>
<p>If they still cancel, RetainFlow automatically sends a <strong>win-back email</strong> with a unique coupon code — giving you a second chance to recover that subscriber.</p>
<p>Everything is tracked in a clean dashboard so you can see exactly how much revenue you’re saving.</p>
<h4>Why RetainFlow?</h4>
<ul>
<li><strong>Offer first, not a survey</strong>: Competitors show a survey before the offer. RetainFlow shows the offer immediately, which gets higher acceptance.</li>
<li><strong>Works with 4 subscription plugins</strong>: WooCommerce Subscriptions, WebToffee, YITH, and SUMO all auto-detected.</li>
<li><strong>5-minute setup</strong>: Install, activate, done. No complex configuration required.</li>
<li><strong>Built-in win-back email</strong>: Other plugins require Klaviyo or Mailchimp. RetainFlow sends beautiful win-back emails automatically.</li>
<li><strong>Self-contained design</strong>: The popup looks great on every theme without any CSS conflicts.</li>
</ul>
<h4>Features</h4>
<ul>
<li>Intercepts subscription cancel clicks across all subscription pages</li>
<li>Three retention offers: pause (1 or 3 months), skip next payment, percentage or fixed discount</li>
<li>Automatic win-back email with unique coupon code</li>
<li>Dashboard showing cancellations saved, revenue saved, save rate, and offer breakdown</li>
<li>Customizable headline and subheadline text</li>
<li>Toggle each offer type on or off</li>
<li>Configure discount amount and type</li>
<li>Compatible with WooCommerce Subscriptions, WebToffee Subscriptions, YITH WooCommerce Subscriptions, and SUMO Subscriptions</li>
</ul>
<h4>Supported Subscription Plugins</h4>
<ul>
<li>WooCommerce Subscriptions (official)</li>
<li>Subscriptions for WooCommerce by WebToffee</li>
<li>YITH WooCommerce Subscriptions</li>
<li>SUMO Subscriptions</li>
</ul>
<h4>Privacy</h4>
<p>RetainFlow does not collect, share, or transmit any personal data to external servers. All data is stored in your own WordPress database. The win-back email is sent using your own WordPress mail (wp_mail).</p>


RetainFlow — Subscription Retention for WooCommerce

Stop losing subscribers. Show smart retention offers the moment someone tries to cancel — pause, skip, or discount — right inside WooCommerce.

NituLabs Retention Engine for WooCommerce vs RetainFlow — Subscription Retention for WooCommerce