Nguyễn Văn Thụ

NVT AI Chatbot connects your WordPress site to the NVT SaaS platform to deliver an AI-first support experience for WordPress and WooCommerce stores.
The plugin focuses on three core jobs:
<ul>
<li>Answer with your own knowledge base: Use Retrieval-Augmented Generation (RAG) so the chatbot answers from your website content and uploaded documents.</li>
<li>Escalate to a human when needed: When AI is not enough, visitors can switch to Live Chat and your team can continue the conversation from the built-in Inbox.</li>
<li>Support WooCommerce sales and support flows: Help customers discover products, manage cart actions, move toward checkout, and ask about recent orders.</li>
</ul>
Main features:
<ul>
<li>AI Chatbot (RAG): Grounded answers based on your website content and uploaded files.</li>
<li>Website Crawl + File Ingestion: Crawl your site manually or on a schedule, or upload files such as PDF, DOCX, TXT, MD, HTML, CSV, XLS, XLSX, and PPTX.</li>
<li>Live Agent Handoff: Switch between AI and Live Chat using schedule rules, manual override, or user request.</li>
<li>WooCommerce Product Support: Search products, recommend items, and show product cards inside chat.</li>
<li>WooCommerce Cart Actions: Add to cart from chat, refresh cart summary, update quantities, or remove items.</li>
<li>WooCommerce Checkout Assist: Detect checkout requirements, collect required fields, show payment methods, and create an order from chat when your store supports it.</li>
<li>Order Lookup: Surface recent order information for logged-in or identified customers.</li>
<li>WooCommerce-Aware Agent Inbox: Support agents can see useful context such as contact info, last seen page, recently viewed pages, cart snapshot, and recent orders.</li>
<li>Personalized User Context: Logged-in WordPress/WooCommerce users can be recognized automatically for more relevant support.</li>
<li>Live Chat Uploads: Visitors can send images, documents, and voice messages during live chat with staff.</li>
<li>Widget Customization: Choose theme mode, colors, avatars, widget position, welcome message, sound, and custom button image.</li>
<li>Admin Workspace: Includes Dashboard, Account, Settings, Data Sources, Inbox, Playground, and Feedback tabs.</li>
<li>CSV Export: Export leads and full conversation history from the Inbox.</li>
<li>Admin Notifications: Unread chat badge and real-time admin notifications help your team respond faster.</li>
</ul>
This makes the plugin suitable for:
<ul>
<li>business websites that want a knowledge-based AI assistant,</li>
<li>WooCommerce stores that need AI sales/support automation,</li>
<li>teams that want AI first, with a real human ready to step in when necessary.</li>
</ul>
<h3>External Services</h3>
This plugin relies on external services to function. 
By using this plugin, you act as the data controller and agree to send data to the following processors/services:
1. NVT SaaS Platform (<code>api.nguyenvanthu.com</code>) 
* Service: Core AI, indexing, orchestration, and plugin account service. 
* Used For: 
 * Verifying the plugin account and loading account/usage information. 
 * Crawling and indexing website content, products, and uploaded files. 
 * Processing AI chat requests and agentic responses. 
 * Handling feedback submissions sent from the plugin. 
 * Storing or processing chat-related session data required for the service. 
* Data Sent: 
 * Public website content and product data selected for indexing. 
 * Chat messages and conversation context. 
 * Site/domain information and license/account status. 
 * Identified user context such as name, email, phone, or user ID when available. 
 * WooCommerce context when needed, such as products, cart snapshot, checkout context, and recent order data. 
 * Optional feedback attachments and system information when the admin submits feedback. 
* Links: <a href="https://nguyenvanthu.com/terms-of-service/" rel="nofollow ugc">Terms of Service</a> | <a href="https://nguyenvanthu.com/privacy-policy/" rel="nofollow ugc">Privacy Policy</a>
2. NVT Live Service (<code>live.nguyenvanthu.com</code>) 
* Service: Real-time WebSocket/Socket.IO messaging service. 
* Used For: Connecting the visitor widget and the agent Inbox for live chat. 
* Data Sent: Session identifiers, live chat messages, and presence/routing data required for real-time communication.
3. PayPal (<code>paypal.com</code>) 
* Service: Payment processing gateway. 
* Used For: Optional plan upgrades from the plugin Account tab. 
* Links: <a href="https://www.paypal.com/us/legalhub/privacy-full" rel="nofollow ugc">PayPal Privacy Policy</a>
4. PayOS (<code>payos.vn</code>) 
* Service: Payment gateway for Vietnam banking QR payments. 
* Used For: Optional plan upgrades for Vietnam-based payments. 
* Links: <a href="https://payos.vn/thoa-thuan-su-dung/" rel="nofollow ugc">PayOS Terms of Service</a>
<h3>3rd Party Resources</h3>
This plugin bundles or uses the following third-party libraries:
<ul>
<li>Socket.IO Client (v4.8.1)
<ul>
<li>Source: https://github.com/socketio/socket.io-client</li>
<li>License: MIT</li>
</ul>
</li>
<li>Chart.js (v4.4.0)
<ul>
<li>Source: https://github.com/chartjs/Chart.js</li>
<li>License: MIT</li>
</ul>
</li>
</ul>

NVT AI Chatbot – RAG & Live Chat

AI-first RAG chatbot with live agent handoff and deep WooCommerce support for products, cart, checkout, and orders.

JG Web Development

ContentOracle AI Chat adds powerful no-code, fully-customizable, content-aware AI chat features to your site. By combining the power of AI with the insights provided by your site content, ContentOracle AI Chat brings your users an unrivaled chat experience.
The plugin features a comprehensive setup wizard to get you started quickly, advanced filtering and sorting capabilities to fine-tune AI responses, bulk embedding system for large content libraries, and shortcode support for maximum flexibility. With semantic text matching, inline content recommendations, and goal-based suggestions, your visitors get personalized, contextually relevant answers that draw from your unique content expertise.
Whether you’re a small business, content creator, or enterprise, ContentOracle AI Chat transforms your website into an intelligent, conversational interface that understands your content and helps visitors find exactly what they’re looking for.
<h3>Demo!</h3>
Try it Here: <a href="https://demo.scrywp.com/" rel="nofollow ugc">demo.scrywp.com/</a>
<h3>Intro</h3>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/W9pr_weJHWA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
The internet is changing. Millions of people every day ask artificial intelligence for recommendations, facts, and how-to knowledge. However, AI lacks the specialist knowledge that many online content creators and businesses provide.
ContentOracle AI Chat bridges this gap by combining your unique content with AI’s capabilities. It delivers tailored answers based on your content, recommends relevant posts, products, and events, and provides analytics to enhance your site’s user experience.
<h3>Features</h3>
<ul>
<li>Content-aware, retrieval augmented AI chat for site visitors.</li>
<li>Semantic text matching using text embeddings.</li>
<li>AI can recommend products, posts, events, and other content inline.</li>
<li>Chatbot cites its sources in its messages.</li>
<li>Inline content recommendations in chat bubbles.</li>
<li>Full support and customizability with the block editor.</li>
<li>No code or third-party integrations required!</li>
<li>Compatible with major page builders.</li>
<li>AI agent speech habits customizable.</li>
<li>Setup wizard for easy initial configuration.</li>
<li>Advanced content filtering and sorting system.</li>
<li>Shortcode support for placing blocks anywhere in any site builder.</li>
<li>Bulk embedding system for large content libraries (tested with 20k+ posts!).</li>
<li>Analytics dashboard with chat log management and insights.</li>
<li>Custom field (meta) filtering and sorting.</li>
<li>Post type and date-based filtering.</li>
<li>Multi-group filter system with AND/OR logic.</li>
<li>Automatic embedding generation for new content.</li>
<li>Embedding queue management system.</li>
<li>Data cleanup options on plugin deletion.</li>
<li>Mobile-optimized chat UI.</li>
<li>Streamed chat support.</li>
<li>Greeter section with suggested conversation starters.</li>
<li>Goal-based content recommendations.</li>
<li>Customizable button and styling options.</li>
<li>Nonce verification for enhanced security.</li>
<li>Support for multiple retrieval methods.</li>
<li>Chat log storage and analytics for user interaction tracking.</li>
<li>Configurable chat log retention periods with automatic cleanup.</li>
<li>Bulk chat log management with delete functionality.</li>
<li>Chat log viewer with pagination and sorting capabilities.</li>
<li>Floating chat widget with site-wide button and customizable styling.</li>
<li>WordPress customizer integration for live preview of floating chat appearance.</li>
<li>Multiple icon options for floating chat button (chat bubble, question mark, robot, etc.).</li>
<li>Responsive floating chat design optimized for mobile devices.</li>
<li>Widget area system for managing floating chat content.</li>
<li>Neutral color scheme by default for better brand compatibility.</li>
</ul>
<h3>3rd-Party Services</h3>
This plugin uses the ContentOracle AI API to process user messages, index website content, and generate responses. 
– API URL: <a href="https://app.scrywp.com" rel="nofollow ugc">https://app.scrywp.com</a> 
– Terms of Service: <a href="https://app.scrywp.com/terms" rel="nofollow ugc">https://app.scrywp.com/terms</a>
Data sent to the API includes user messages, site content, server/client domains, and analytics. Messages and content may be stored for debugging and feature development.
<h3>3rd-Party Libraries</h3>
This plugin uses the following libraries: 
– AlpineJS: Reactive data for UI (<a href="https://github.com/alpinejs/alpine" rel="nofollow ugc">GitHub</a>) 
– Floating UI: Tooltip positioning (<a href="https://github.com/floating-ui/floating-ui" rel="nofollow ugc">GitHub</a>) 
– PHP NLP Tools: Natural language processing (<a href="https://github.com/angeloskath/php-nlp-tools" rel="nofollow ugc">GitHub</a>) 
– CommonMark: PHP library to parse markdown server-side (<a href="https://github.com/thephpleague/commonmark" rel="nofollow ugc">Github</a>) 
– Marked: Markdown to HTML parser (<a href="https://github.com/markedjs/marked" rel="nofollow ugc">Github</a>) 
– DOMPurify: HTML XSS sanitizer (<a href="https://github.com/cure53/DOMPurify" rel="nofollow ugc">Github</a>)

ContentOracle AI Chat


Look, I know I am biased, since I develop this plugin.  But all my clients who have used it so far have been happy with it.


Clients have all been pleased!

ContentOracle AI Search seamlessly blends the power of generative AI with your website’s unique content.

NVT AI Chatbot – RAG & Live Chat vs ContentOracle AI Chat