Nguyễn Văn Thụ

NVT AI Chatbot connects your WordPress site to the NVT SaaS platform to deliver an AI-first support experience for WordPress and WooCommerce stores.
The plugin focuses on three core jobs:
<ul>
<li>Answer with your own knowledge base: Use Retrieval-Augmented Generation (RAG) so the chatbot answers from your website content and uploaded documents.</li>
<li>Escalate to a human when needed: When AI is not enough, visitors can switch to Live Chat and your team can continue the conversation from the built-in Inbox.</li>
<li>Support WooCommerce sales and support flows: Help customers discover products, manage cart actions, move toward checkout, and ask about recent orders.</li>
</ul>
Main features:
<ul>
<li>AI Chatbot (RAG): Grounded answers based on your website content and uploaded files.</li>
<li>Website Crawl + File Ingestion: Crawl your site manually or on a schedule, or upload files such as PDF, DOCX, TXT, MD, HTML, CSV, XLS, XLSX, and PPTX.</li>
<li>Live Agent Handoff: Switch between AI and Live Chat using schedule rules, manual override, or user request.</li>
<li>WooCommerce Product Support: Search products, recommend items, and show product cards inside chat.</li>
<li>WooCommerce Cart Actions: Add to cart from chat, refresh cart summary, update quantities, or remove items.</li>
<li>WooCommerce Checkout Assist: Detect checkout requirements, collect required fields, show payment methods, and create an order from chat when your store supports it.</li>
<li>Order Lookup: Surface recent order information for logged-in or identified customers.</li>
<li>WooCommerce-Aware Agent Inbox: Support agents can see useful context such as contact info, last seen page, recently viewed pages, cart snapshot, and recent orders.</li>
<li>Personalized User Context: Logged-in WordPress/WooCommerce users can be recognized automatically for more relevant support.</li>
<li>Live Chat Uploads: Visitors can send images, documents, and voice messages during live chat with staff.</li>
<li>Widget Customization: Choose theme mode, colors, avatars, widget position, welcome message, sound, and custom button image.</li>
<li>Admin Workspace: Includes Dashboard, Account, Settings, Data Sources, Inbox, Playground, and Feedback tabs.</li>
<li>CSV Export: Export leads and full conversation history from the Inbox.</li>
<li>Admin Notifications: Unread chat badge and real-time admin notifications help your team respond faster.</li>
</ul>
This makes the plugin suitable for:
<ul>
<li>business websites that want a knowledge-based AI assistant,</li>
<li>WooCommerce stores that need AI sales/support automation,</li>
<li>teams that want AI first, with a real human ready to step in when necessary.</li>
</ul>
<h3>External Services</h3>
This plugin relies on external services to function. 
By using this plugin, you act as the data controller and agree to send data to the following processors/services:
1. NVT SaaS Platform (<code>api.nguyenvanthu.com</code>) 
* Service: Core AI, indexing, orchestration, and plugin account service. 
* Used For: 
 * Verifying the plugin account and loading account/usage information. 
 * Crawling and indexing website content, products, and uploaded files. 
 * Processing AI chat requests and agentic responses. 
 * Handling feedback submissions sent from the plugin. 
 * Storing or processing chat-related session data required for the service. 
* Data Sent: 
 * Public website content and product data selected for indexing. 
 * Chat messages and conversation context. 
 * Site/domain information and license/account status. 
 * Identified user context such as name, email, phone, or user ID when available. 
 * WooCommerce context when needed, such as products, cart snapshot, checkout context, and recent order data. 
 * Optional feedback attachments and system information when the admin submits feedback. 
* Links: <a href="https://nguyenvanthu.com/terms-of-service/" rel="nofollow ugc">Terms of Service</a> | <a href="https://nguyenvanthu.com/privacy-policy/" rel="nofollow ugc">Privacy Policy</a>
2. NVT Live Service (<code>live.nguyenvanthu.com</code>) 
* Service: Real-time WebSocket/Socket.IO messaging service. 
* Used For: Connecting the visitor widget and the agent Inbox for live chat. 
* Data Sent: Session identifiers, live chat messages, and presence/routing data required for real-time communication.
3. PayPal (<code>paypal.com</code>) 
* Service: Payment processing gateway. 
* Used For: Optional plan upgrades from the plugin Account tab. 
* Links: <a href="https://www.paypal.com/us/legalhub/privacy-full" rel="nofollow ugc">PayPal Privacy Policy</a>
4. PayOS (<code>payos.vn</code>) 
* Service: Payment gateway for Vietnam banking QR payments. 
* Used For: Optional plan upgrades for Vietnam-based payments. 
* Links: <a href="https://payos.vn/thoa-thuan-su-dung/" rel="nofollow ugc">PayOS Terms of Service</a>
<h3>3rd Party Resources</h3>
This plugin bundles or uses the following third-party libraries:
<ul>
<li>Socket.IO Client (v4.8.1)
<ul>
<li>Source: https://github.com/socketio/socket.io-client</li>
<li>License: MIT</li>
</ul>
</li>
<li>Chart.js (v4.4.0)
<ul>
<li>Source: https://github.com/chartjs/Chart.js</li>
<li>License: MIT</li>
</ul>
</li>
</ul>

NVT AI Chatbot – RAG & Live Chat

AI-first RAG chatbot with live agent handoff and deep WooCommerce support for products, cart, checkout, and orders.

Sky Plugins

Intellichat transforms your WordPress site with an intelligent AI chatbot that learns from your actual content. Using Google’s Gemini AI and Retrieval-Augmented Generation (RAG) with vector embeddings, your chatbot provides accurate, context-aware answers based on your posts and pages.
<h4>Why Intellichat?</h4>
Unlike generic chatbots, Intellichat trains directly on your WordPress content using vector embeddings. Your chatbot understands your products, services, and documentation — delivering relevant answers without hallucination.
<h4>🚀 Quick Setup Wizard</h4>
Get up and running in minutes with our step-by-step onboarding wizard: 
1. Enter your Gemini API key (with live validation) 
2. Select posts/pages to train the AI on 
3. Customize your chatbot widget appearance with live preview 
4. Go live instantly
<h4>🎬 Video Tutorial</h4>
Watch our step-by-step video guide to learn how to set up and use Intellichat: 
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/mJ96J_kdur8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h4>🌟 Upgrade to Intellichat Pro</h4>
Take your AI chatbot to the next level with our Pro features designed for businesses: 
* Multi-Provider Support: Unlock OpenAI (GPT-4o, GPT-5), Anthropic (Claude 3.5 Sonnet), and DeepSeek models alongside Gemini. 
* Email Fallback & Support Tickets: Option to automatically send an email to support when AI fails to answer. 
* Analyze History with AI: Supercharge your insights! Turn hundreds of user chat logs into a summarized report of your audience’s top questions instantly. 
* AI Ticketing System: Trigger an automatic fallback ticket flow when AI fails, then collect details and create support tickets in chat. 
* WooCommerce Integration: Allow customers to securely check their order status and tracking details directly inside the chat. 
* Lead Capture (Conversational): Ask for email, name, phone, and company natively within the chat flow before assisting users. Auto-sync to CRM (Mailchimp, HubSpot, ActiveCampaign). 
* GDPR & Privacy Tools: Consent checkboxes, automatic data retention policies, and built-in WordPress Privacy tool integration. 
* White-Labeling: Remove the “Powered by Intellichat” badge from the widget footer. 
<a href="http://siteskyline.com/ai-chatbot-for-wordpress" rel="nofollow ugc">Get Intellichat Pro</a>
<h4>🧠 AI-Powered with RAG</h4>
<ul>
<li>Vector Embeddings: Your content is converted to high-dimensional vectors for semantic search</li>
<li>Google Gemini AI: Powered by Google’s latest large language models</li>
<li>RAG Technology: Retrieval-Augmented Generation ensures answers are grounded in your actual content</li>
<li>Cosine Similarity: Smart matching of user questions to your trained content</li>
</ul>
<h4>🎨 Beautiful Floating Chat Widget</h4>
<ul>
<li>Live Preview: See changes in real-time as you customize</li>
<li>Brand Colors: Match your site’s design perfectly</li>
<li>Custom Icons: Choose from chat, bot, spark, or support icons</li>
<li>Dark Mode Support: Auto-adapts to user’s system preference</li>
<li>Custom Welcome Message: Greet visitors with a personalized message</li>
<li>Flexible Positioning: Bottom-right or bottom-left placement</li>
<li>Mobile Responsive: Works beautifully on all devices</li>
<li>Fallback / Escalation Button: Automatically display a customizable “Contact Us” link when the AI cannot answer a question.</li>
<li>Feedback Buttons: Let users rate AI responses with thumbs up (👍) and thumbs down (👎).</li>
</ul>
<h4>📊 Train on Your Content</h4>
<ul>
<li>Selective Training: Choose exactly which posts and pages to embed</li>
<li>View Trained Data: See exactly what content the AI has learned</li>
<li>Delete Trained Data: Remove embeddings when content changes</li>
<li>Smart Auto-Retrain: Automatically detects when trained posts are updated and offers one-click or fully automatic background retraining to keep the AI fresh.</li>
<li>Pagination Support: Manage large content libraries easily</li>
<li>Filter by Post Type: Focus on posts, pages, or both</li>
</ul>
<h4>🔧 Flexible Settings</h4>
<ul>
<li>API Key Management: Set and validate your Gemini API key from settings or onboarding</li>
<li>Model Selection: Choose different models for chat responses and embeddings</li>
<li>Widget Customization: Full control over colors, icons, text, and theme</li>
<li>Feedback & Satisfaction Stats: View your chatbot’s overall satisfaction score and aggregate feedback data directly in the dashboard.</li>
<li>SkyPlugins Menu: Centralized hub for all your plugin tools</li>
</ul>
<h4>🔒 Privacy & Performance</h4>
<ul>
<li>Shadow DOM Widget: Isolated from your theme’s CSS for consistent styling</li>
<li>Local Database: Embeddings stored in your WordPress database</li>
<li>No External Dependencies: Widget loads fast with minimal HTTP requests</li>
<li>Rate Limiting: Smart API request handling to stay within Gemini limits.</li>
<li>GDPR Ready (Pro): Compliance features including user consent checkboxes and automatic data deletion settings.</li>
</ul>
<h3>External services</h3>
This plugin connects to the Google Gemini API (generativelanguage.googleapis.com) to provide AI chatbot functionality and text-to-vector embeddings.
<ul>
<li>What is sent: When you train your content, the text of your selected posts and pages is sent to Google to generate vector embeddings. When a user chats with the widget, their question and relevant content chunks from your site are sent to generate a response.</li>
<li>Why it’s used: This service is required for the core functionality of the plugin: generating AI responses and indexing your content for semantic search.</li>
<li>Conditions: The data is processed according to Google’s terms. No personal user data is sent unless it is explicitly part of the chat conversation or the trained content.</li>
</ul>
This service is provided by “Google Gemini AI”: 
* <a href="https://policies.google.com/privacy" rel="nofollow ugc">Google Privacy Policy</a> 
* <a href="https://policies.google.com/terms" rel="nofollow ugc">Google Terms of Service</a>
We recommend informing your users about this third-party API usage in your site’s privacy policy.

Intellichat – AI Chatbot

AI Chatbot with RAG, Gemini & Floating Widget. Train on your content, customize the widget, and answer visitor questions instantly.

NVT AI Chatbot – RAG & Live Chat vs Intellichat – AI Chatbot