Nguyễn Văn Thụ

NVT AI Chatbot connects your WordPress site to the NVT SaaS platform to deliver an AI-first support experience for WordPress and WooCommerce stores.
The plugin focuses on three core jobs:
<ul>
<li>Answer with your own knowledge base: Use Retrieval-Augmented Generation (RAG) so the chatbot answers from your website content and uploaded documents.</li>
<li>Escalate to a human when needed: When AI is not enough, visitors can switch to Live Chat and your team can continue the conversation from the built-in Inbox.</li>
<li>Support WooCommerce sales and support flows: Help customers discover products, manage cart actions, move toward checkout, and ask about recent orders.</li>
</ul>
Main features:
<ul>
<li>AI Chatbot (RAG): Grounded answers based on your website content and uploaded files.</li>
<li>Website Crawl + File Ingestion: Crawl your site manually or on a schedule, or upload files such as PDF, DOCX, TXT, MD, HTML, CSV, XLS, XLSX, and PPTX.</li>
<li>Live Agent Handoff: Switch between AI and Live Chat using schedule rules, manual override, or user request.</li>
<li>WooCommerce Product Support: Search products, recommend items, and show product cards inside chat.</li>
<li>WooCommerce Cart Actions: Add to cart from chat, refresh cart summary, update quantities, or remove items.</li>
<li>WooCommerce Checkout Assist: Detect checkout requirements, collect required fields, show payment methods, and create an order from chat when your store supports it.</li>
<li>Order Lookup: Surface recent order information for logged-in or identified customers.</li>
<li>WooCommerce-Aware Agent Inbox: Support agents can see useful context such as contact info, last seen page, recently viewed pages, cart snapshot, and recent orders.</li>
<li>Personalized User Context: Logged-in WordPress/WooCommerce users can be recognized automatically for more relevant support.</li>
<li>Live Chat Uploads: Visitors can send images, documents, and voice messages during live chat with staff.</li>
<li>Widget Customization: Choose theme mode, colors, avatars, widget position, welcome message, sound, and custom button image.</li>
<li>Admin Workspace: Includes Dashboard, Account, Settings, Data Sources, Inbox, Playground, and Feedback tabs.</li>
<li>CSV Export: Export leads and full conversation history from the Inbox.</li>
<li>Admin Notifications: Unread chat badge and real-time admin notifications help your team respond faster.</li>
</ul>
This makes the plugin suitable for:
<ul>
<li>business websites that want a knowledge-based AI assistant,</li>
<li>WooCommerce stores that need AI sales/support automation,</li>
<li>teams that want AI first, with a real human ready to step in when necessary.</li>
</ul>
<h3>External Services</h3>
This plugin relies on external services to function. 
By using this plugin, you act as the data controller and agree to send data to the following processors/services:
1. NVT SaaS Platform (<code>api.nguyenvanthu.com</code>) 
* Service: Core AI, indexing, orchestration, and plugin account service. 
* Used For: 
 * Verifying the plugin account and loading account/usage information. 
 * Crawling and indexing website content, products, and uploaded files. 
 * Processing AI chat requests and agentic responses. 
 * Handling feedback submissions sent from the plugin. 
 * Storing or processing chat-related session data required for the service. 
* Data Sent: 
 * Public website content and product data selected for indexing. 
 * Chat messages and conversation context. 
 * Site/domain information and license/account status. 
 * Identified user context such as name, email, phone, or user ID when available. 
 * WooCommerce context when needed, such as products, cart snapshot, checkout context, and recent order data. 
 * Optional feedback attachments and system information when the admin submits feedback. 
* Links: <a href="https://nguyenvanthu.com/terms-of-service/" rel="nofollow ugc">Terms of Service</a> | <a href="https://nguyenvanthu.com/privacy-policy/" rel="nofollow ugc">Privacy Policy</a>
2. NVT Live Service (<code>live.nguyenvanthu.com</code>) 
* Service: Real-time WebSocket/Socket.IO messaging service. 
* Used For: Connecting the visitor widget and the agent Inbox for live chat. 
* Data Sent: Session identifiers, live chat messages, and presence/routing data required for real-time communication.
3. PayPal (<code>paypal.com</code>) 
* Service: Payment processing gateway. 
* Used For: Optional plan upgrades from the plugin Account tab. 
* Links: <a href="https://www.paypal.com/us/legalhub/privacy-full" rel="nofollow ugc">PayPal Privacy Policy</a>
4. PayOS (<code>payos.vn</code>) 
* Service: Payment gateway for Vietnam banking QR payments. 
* Used For: Optional plan upgrades for Vietnam-based payments. 
* Links: <a href="https://payos.vn/thoa-thuan-su-dung/" rel="nofollow ugc">PayOS Terms of Service</a>
<h3>3rd Party Resources</h3>
This plugin bundles or uses the following third-party libraries:
<ul>
<li>Socket.IO Client (v4.8.1)
<ul>
<li>Source: https://github.com/socketio/socket.io-client</li>
<li>License: MIT</li>
</ul>
</li>
<li>Chart.js (v4.4.0)
<ul>
<li>Source: https://github.com/chartjs/Chart.js</li>
<li>License: MIT</li>
</ul>
</li>
</ul>

NVT AI Chatbot – RAG & Live Chat

AI-first RAG chatbot with live agent handoff and deep WooCommerce support for products, cart, checkout, and orders.

Selvakumar Duraipandian

Markdown for AI Agents is a lightweight WordPress plugin that enables HTTP content negotiation for your site’s content. When a client (like an AI agent or a custom script) requests a page with the <code>Accept: text/markdown</code> header, the plugin intercepts the request and returns a clean, structured Markdown representation of the post or page content.
This is ideal for AI crawlers, RAG (Retrieval-Augmented Generation) systems, and non-browser clients that prefer machine-friendly text over complex HTML.
Important note: This plugin is primarily a developer/integration tool. Human visitors browsing your site will never see any difference — the Markdown output is only served when explicitly requested via the <code>Accept: text/markdown</code> HTTP header. Normal browser requests always receive the standard HTML page.
Key Features:
<ul>
<li>Automatically detects <code>Accept: text/markdown</code> headers.</li>
<li>Converts HTML content to clean Markdown using the League HTMLToMarkdown library.</li>
<li>Strips away theme layout, navigation, headers, footers, and sidebars — serving only the main content.</li>
<li>Adds useful HTTP response headers: <code>Content-Type: text/markdown</code>, <code>Vary: Accept</code>, and <code>X-Markdown-Word-Count</code>.</li>
<li>Respects WordPress visibility rules and filters.</li>
<li>No configuration required — works out of the box for posts, pages, and custom post types.</li>
</ul>
<h3>How It Works</h3>
This plugin uses a standard web technique called HTTP content negotiation. The same URL on your site can serve different representations of the same content depending on what the client asks for:
<ul>
<li>A regular browser sends <code>Accept: text/html</code> → receives your normal HTML page.</li>
<li>An AI agent sends <code>Accept: text/markdown</code> → receives a clean Markdown version of the same page.</li>
</ul>
No extra URLs, no duplicate content, no configuration needed. The plugin hooks into WordPress’s <code>template_redirect</code> action, detects the <code>Accept</code> header, captures the rendered HTML, converts it to Markdown, and returns it with appropriate headers.
<h3>Why Markdown for AI Agents?</h3>
When building RAG (Retrieval-Augmented Generation) applications or AI pipelines that ingest web content, HTML is extremely noisy. A typical WordPress page contains thousands of tokens worth of HTML tags, inline styles, navigation menus, scripts, and layout markup — none of which carries meaning for an AI model.
Serving clean Markdown instead can reduce token consumption by up to 60%, which means:
<ul>
<li>Lower API costs — fewer tokens ingested when loading pages into vector stores or LLM pipelines.</li>
<li>Faster processing — less text for the model to parse, filter, and discard.</li>
<li>Better retrieval accuracy — higher signal-to-noise ratio improves the quality of RAG results.</li>
<li>Simpler pipelines — no need for custom HTML stripping logic on the client side; the plugin handles it server-side.</li>
</ul>
Any AI agent, crawler, or ingestion script that sends <code>Accept: text/markdown</code> in its request header will automatically receive the clean Markdown version — no extra URLs, no separate endpoints, no changes to your content workflow.

Markdown for AI Agents

Serve clean Markdown versions of WordPress content to AI agents using HTTP content negotiation.

NVT AI Chatbot – RAG & Live Chat vs Markdown for AI Agents