Tyler Watson

onedesk

OneDesk provides your business with three customer-facing apps that you can put on your website to start interacting with your customers and website visitors. This process is now made even simpler with the creation of this plugin. Simply follow the installation steps and provide your customers with quick access to the OneDesk widget that houses the following features:
1 – The Messenger tab application allows you to chat with your customers in real time. These chats can then be captured as tickets.
2 – The Portal tab provides an interface for your customers to track their tickets with you. Once here, they can update themselves on the status, as well as engage with the agents responsible for their ticket.
3 – The New tab provides a form for your customer to submit new tickets.
Through this plugin, access to your OneDesk customer apps can now be incorporated into your website in just a couple of clicks!
For more information about these applications, please visit https://www.onedesk.com/videos-using-onedesk/customer-apps/.

OneDesk

This plugin allows you to seamlessly add the OneDesk widget to your website and customize it to fit your website aesthetic in order to enhance the ove …

Intercom

jacopointercom

<a href="https://www.intercom.com/" rel="nofollow ugc">Intercom</a> is a next-generation customer communications platform that combines powerful live chat, proactive messaging, and advanced AI solutions — like our Fin AI chatbot — to help businesses instantly connect with customers.
By installing the Intercom WordPress plugin, you can seamlessly add the Messenger to your site, track both logged-in users and visitors, and engage them right away. With Intercom’s industry-leading AI at your fingertips, you’ll deliver fast, personalized support and drive growth more effectively than ever before.

I've installed Intercom at two sites now using this plugin, and have found it to work quite smoothly, though customizing the "launcher" beyond shape and color requires working with the javascript API, which is not currently facilitated by the plugin.

Worked smoothly at two sites

Got it working in under two minutes, does what it should do.

Great product with matching plugin.

Official Intercom WordPress plugin: Engage visitors in real time, power growth with AI, and convert leads into loyal customers.

OneDesk vs Intercom