Tyler Watson

onedesk

OneDesk provides your business with three customer-facing apps that you can put on your website to start interacting with your customers and website visitors. This process is now made even simpler with the creation of this plugin. Simply follow the installation steps and provide your customers with quick access to the OneDesk widget that houses the following features:
1 – The Messenger tab application allows you to chat with your customers in real time. These chats can then be captured as tickets.
2 – The Portal tab provides an interface for your customers to track their tickets with you. Once here, they can update themselves on the status, as well as engage with the agents responsible for their ticket.
3 – The New tab provides a form for your customer to submit new tickets.
Through this plugin, access to your OneDesk customer apps can now be incorporated into your website in just a couple of clicks!
For more information about these applications, please visit https://www.onedesk.com/videos-using-onedesk/customer-apps/.

OneDesk

This plugin allows you to seamlessly add the OneDesk widget to your website and customize it to fit your website aesthetic in order to enhance the ove …

Daniel Bachhuber

Human Made

P2 By Email enables you to use P2 by email:
<ul>
<li>Get instant notifications when posts or comments are published.</li>
<li>Ensure you’re always notified when your username is mentioned.</li>
<li>Reply to posts or comments by email.</li>
<li>Create new posts with a secret email address.</li>
</ul>
Perfect for communicating with your team while on the go.
Users can change their communication preferences from the default of all posts and comments using profile settings. A special setting can ensure they always receive an email when their username is mentioned.
Want another feature added? <a href="https://github.com/humanmade/P2-By-Email/" rel="nofollow ugc">Send us a pull request</a> and we’ll consider it. Reply by email depends on a <a href="https://github.com/humanmade/What-The-Email" rel="nofollow ugc">young email reply parsing class</a> — there’s the chance a comment will appear oddly, and we welcome improvements to the regex.

OneDesk vs P2 By Email